Sample Reviews

B

Rating
They charged $55 for pickup and delivery combined for both vehicles and returned them three days later. Because the lawn equipment was not used in a long period they needed to look at it before they gave me a price, They do charge for estimates.


- Richard B.
C

Rating
Flashing around chimney has gap between shingles and bottom of old flashing. They did not remove the old flashing and reset flashing against new shingles. resulting in leaks into house when ice dams formed.
Some of the shingles along the ridge of the roof has strips of bare fiberglass almost evenly spaced on many of them.
There is also now a warped end of the decking protruding above the
Arnold Lumber Stores Provider Name Locked
surface.
The roofing forman and a supervisor finally came out and looked over our complaints after numerous phone calls and 2 trips to the office with photographs of the areas of concern and we have not heard from them since. 2 months ago.
As mentioned above the masonry work done by
Arnold Lumber Stores Provider Name Locked
was excellent we only have negative comments about the roofing crew leader.
I photographs but there is no way to attach them!
Arnold Lumber Stores Provider Name Locked
t
- John F.
A

Rating
Great deal as described. For some reason Angie's list did not have my address so I had to call them after waiting several weeks for the gift card. Once Angie's got my address they sent it right away. I used the gift card for an online order and it worked great.
- David L.
F

Rating
Ordered a complete new Heat pump and furnace from
Arnold Lumber Stores Provider Name Locked
. I had to pay the entire amount of the sale up front ($14,000) three weeks before installation. When I checked on the price I was charged I found out I could save over $3000 by going directly to a local HVAC contractor and cut out the
Arnold Lumber Stores Provider Name Locked
middleman
Arnold Lumber Stores Provider Name Locked
-up. When I canceled the sale not only were they not happy, but they are playing games with me in getting me my refund. I have disputed the charge with their credit card provider and am waiting for a resolution. I will never again go to
Arnold Lumber Stores Provider Name Locked
to purchase a big ticket installation. as they do not deal with honesty and integrity.,
- Steve S.
F

Rating
On April 19, 2013 we ordered
Arnold Lumber Stores Provider Name Locked
Garden carpet by the
Arnold Lumber Stores Provider Name Locked
Collection from the
Arnold Lumber Stores Provider Name Locked
and had it installed on May 13, 2013. There was a defect in the design and the pattern of the carpet that caused it to be darker grey when vacuumed in one direction and a moondust grey when vacuumed in another direction. The carpet was inspected on May 24, 2013 and on May 25, 2013 The
Arnold Lumber Stores Provider Name Locked
initiated a refund on the carpet.
On May 25, 2013 we ordered Pembury carpet from the Soft Collection at The
Arnold Lumber Stores Provider Name Locked
to replace the defective carpet. The carpet was installed on June 21, 2013. On
Arnold Lumber Stores Provider Name Locked
30, 2013 my spouse and I made the final move to this residence in Interlochen, MI from our previous home in Saginaw, MI. We are the only two residents at 11790 Many Oaks Drive.
The carpet has many visual defects after one year of use. There are loose threads on the seams and between the rooms. There are multiple spots in the nap where the weave has loosened and loops have pulled up from the surface. The carpet has a 20 year warranty.
On April 25, 2014 I sent a letter to three people at The
Arnold Lumber Stores Provider Name Locked
outlining the problem. The three people were the Manager of the store, the Carpet Department Manager, and
Arnold Lumber Stores Provider Name Locked
Sinnard, the Specialty Manager who visited our home and initiated the refund in 2013.
I received the following reply via EMail from The
Arnold Lumber Stores Provider Name Locked
on May 5, 2014:
"Mr.
Arnold Lumber Stores Provider Name Locked
, I have created a work order to have someone come out and look at your carpet. Some loose threads can be normal in newer installs, When we send someone out I will have them take pictures of all your concerns and see if we need to get the carpet mill involved. You should hear from someone in about 3 days to schedule an appointment.
Arnold Lumber Stores Provider Name Locked
(no title provided)
On May 21, 2014 two members of
Arnold Lumber Stores Provider Name Locked
Install (a subcontractor used by The
Arnold Lumber Stores Provider Name Locked
for installation) were at our Interlochen residence to take pictures. They assured me that the pictures would be forwarded to The
Arnold Lumber Stores Provider Name Locked
. Please note that no employee of the
Arnold Lumber Stores Provider Name Locked
made any visit to our house.
Seven weeks passed. I had not received any communication from The
Arnold Lumber Stores Provider Name Locked
.
On
Arnold Lumber Stores Provider Name Locked
7, 2014 I sent a letter to The
Arnold Lumber Stores Provider Name Locked
concerning the carpet. My final line was "I would appreciate your prompt response to this matter". The letter was sent via US Mail to the same three people listed above. A copy of my April 25, 2014 letter was attached.
Three weeks passed with no response. On
Arnold Lumber Stores Provider Name Locked
28, 2014 I sent another letter inquiring about the matter. A copy of my April 25, 2014 and my
Arnold Lumber Stores Provider Name Locked
7, 2014 letters were attached. The letter was sent via US Mail to the same three people listed above.
I am appalled by the lack of response from The
Arnold Lumber Stores Provider Name Locked
concerning the poor quality of their product. I am still anxiously waiting to hear from them.
Arnold Lumber Stores Provider Name Locked

August 16, 2014

- Greg S.
F

Rating
They promised a deliver date that came and went which held up our entire build schedule. They are a nightmare to deal with. They don't have samples of what you need to order. Horrible customer service. Items received way beyond the promised deliver date. Items were delivered damaged, and or with missing parts.
- angela G.
A

Rating
Despite a few hiccups scheduling (initial order was automatically set to deliver the next day without contacting us as was expected and we live out of state so that was a problem, then the delivery was cancelled due to the item not arriving in stock by the delivery date and the subsequent delivery was scheduled for a completely different date than agreed upon) the actual delivery and hookup went smoothly. The delivery drivers were nice and conscientious.
I recommend verifying the date of delivery a few days before you expect the item just to be sure the date is correct!


- Melissa L.
D

Rating
Ordered counter tops through
Arnold Lumber Stores Provider Name Locked
. They use a company out of Denver. They measured my counters, and took my new sink, so they could cut counters perfectly to fit large farm sink. On first date of install, they forgot the sink. Had to wait 2 weeks for them to return, and then last minute said it would be another week. They showed up 3 weeks later, and had not cut the counter to match the sink yet. Had to wait 4 hours for them to install the counters and cut the hole for the sink.
- Steve E.
B

Rating
It went very well. The staff, especially
Arnold Lumber Stores Provider Name Locked
, was very patient with my questions and letting me get in and out of the tubs on the showroom floor. They even researched and found a perfect solution for the tub water getting cold - bask heating in a
Arnold Lumber Stores Provider Name Locked
tub! The grades that are less than an A may be due to a horrible lack of communication with Mariott (
Arnold Lumber Stores Provider Name Locked
F) and this business.
- Janice E.
A

Rating
Overall we were pleased; it just took much longer than we expected. The cabinets were delivered on June 17th and the backsplash was installed yesterday (August 12th). Installers were very good: professional, thorough, fast and for the most part dependable. There were some communication problems between us and some of the supervisors both at
Arnold Lumber Stores Provider Name Locked
and supervisors with some of the sub-contracting companies but it all got worked out. (There were times that it was difficult for us to believe that everyone understood that phones were meant to be used. Calls were sometimes not returned as promptly as we would have liked in some situations and other times not returned at all.) I truly believe if a person knew what was involved and how long it was going to take for such an extensive remodeling project, no one would ever decide to do it but we are very pleased with the final results.
I would like emphasis that installers (
Arnold Lumber Stores Provider Name Locked
,
Arnold Lumber Stores Provider Name Locked
,
Arnold Lumber Stores Provider Name Locked
P.) are outstanding in their line of work.
Arnold Lumber Stores Provider Name Locked
and
Arnold Lumber Stores Provider Name Locked
at the Knightdale
Arnold Lumber Stores Provider Name Locked
are the best. The design of our kitchen by
Arnold Lumber Stores Provider Name Locked
could have not been any more perfect and the cabinets are exactly what we wanted.
- I M C.
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All Lumber Stores in Arnold, MO

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

84 LUMBER CO

555 JEFFCO BLVD
Arnold, MO

Advantage Pro Solutions

27 W Garden Walk Dr
St Peters, MO
Decorative landscape and garden walls. pressure washing homes and all concrete fixtures...

American Virtual Associates

304 Whitelaw Avenue
East Alton, IL
American virtual associates, over the last five years, has expanded into one of the leading...

ARNOLD ACE HARDWARE

1520 JEFFCO BLVD
Arnold, MO

Bruno's Custom Flooring

7701 Metropolitan Blvd
Barnhart, MO
All flooring needs

CUSTOM FLOOR IMAGES INC

3185 5 OAKS DR
Arnold, MO

Dan Dee Shutters

8208 Brentwood Industrial Dr
Saint Louis, MO
Family owned and operated since 1951. with over 100 years experience combined within our work...

Danna Enterprises LLC

772 Carol Ln
Robertsville, MO
Danna enterprises is a small veteran owned and operated company that provides a one stop...

EARTHWORKS

16900-A BAXTER RD
Chesterfield, MO
60-70 employees.

Ferguson Bath, Kitchen & Lighting Gallery

17895 Chesterfield Airport Rd
Chesterfield, MO
If you've been dreaming of a new kitchen or bath, let the experts at ferguson bath, kitchen...

Fischer Lumber Co

210 N Shamrock
East Alton, IL
Fischer lumber has been serving southwest illinois and st. louis area communities since 1941....

FRED'S HARDWARE

8 E MAIN ST
Mascoutah, IL

GENNARO General Contracting

2314 HICKORY ST
Saint Louis, MO
We offer realtors, home buyers, home sellers, homeowners numerous services to complete your...

Goedeker's

13850 Manchester Rd
Ballwin, MO
Goedeker’s was established in st. louis, missouri in 1951. the current store located in...

HACKMANNS LUMBER CO

3030 HWY 94 S
Saint Charles, MO
Hackmann lumber company is a family owned third generation lumber yard and home center located...

Half Price Sinks and Faucets

5711 NE 14th Ave
Fort Lauderdale, FL
Half price sinks and faucets was founded on the belief that our customers deserve to have all...

HANDYMAN TRUE VALUE

2635 N HWY 67
Florissant, MO

HANNEKE HOME CENTER

10042 GRAVOIS RD
Saint Louis, MO

HERZOG KITCHEN & BATH

23 KETTLE RIVER DR
Glen Carbon, IL
Herzog kitchen and bath is a design/ remodel firm. we have been family owned and operated...

HOME DEPOT

3891 MEXICO RD
Saint Charles, MO

HOME DEPOT

6190 MID RIVER MALL DR
Saint Charles, MO

HOME DEPOT

3865 VOGEL ROAD
Arnold, MO

Home Depot

13915 New Halls Ferry
Florrisant, MO
Americas largest home improvement retailer.

Home Depot Inc - FestusFestus

1131 W Gannon
Festus, MO

Home Depot - Wentzville

1920 Wentzville Pkwy
Wentzville, MO
Additional dbas - hampton bay fan & lighting co, home depot tool center 116, the at-home...

K & D Countertops Inc

11550 Page Service Dr
Maryland Heights, MO
70+ employees with 4 locations. servicing enitre st. louis area and metro east. fabricator...

KIRKWOOD MATERIALS

800 S FILLMORE AVE
Saint Louis, MO
We sell landscaping and building materials. we currently have about 80 employess between 6...

LOU & SONS HARDWARE

3993 W OUTER RD
Arnold, MO

Lowe's Companies Inc

1 Gravois Bluffs Plaza Dr
Fenton, MO
Additional dba - lowe's.

LOWE'S HOME IMPROVEMENT

2900 W CLAY ST
Saint Charles, MO

Lowe's OF Ballwin

14810 Manchester Rd
Ballwin, MO
Uses subs, charges flat rate, charges $1.50 per mile for service outside 15 mile radius. store...

Lowe's Of Chesterfield

290 Thf Blvd
Chesterfield, MO
Store number - 0731.

Lowes

920 Arnold Commons Dr
Arnold, MO
Additional phone - (800) 560-7172. additional dbas - lowe's, companies inc. additional email -...

Mayflower Container Services

13390 Lakefront Drive
Earth City, MO
Everything moving related, portable storage units, labor to load, household - industrial -...

MCINTYRE MILLWORK & HARDWOOD SUPPLY, INC.

260 OLD STATE RD
Ballwin, MO
Family-owned business, we currently have 6 employees. home-owners or walk-in customers are...

MEDART INC

124 MANUFACTURERS DR
Arnold, MO

METRO LIGHTING

15004 MANCHESTER RD
Ballwin, MO
Metro lighting - metro electric supply are retail lighting showrooms along with wholesale...

Modern Bath Solutions

8126 Shattuc Rd
Centralia, IL
Modern bath solutions has been servicing homeowners in both illinois and st.louis markets...

MONTEBELLO SALES & SVC

5606 US HIGHWAY 61/67
Imperial, MO
We are a family owned and operated business providing automotive repair and maintenance, we...

Outdoor Living Inc

845 Holmes Ave
Saint Louis, MO
St. louis leader in outdoor living products for decking, fencing, railing, outdoor kitchens,...

PAINTBALL MANIA SUPPLIES INC

4951 SEAN DR
Arnold, MO

Rockwood Lumber Company

1027 West 5th Street
Eureka, MO
Specializing in decks, remodeling and new construction.

Sears Appliance & Hardware Store

501 Beltline Rd
Collinsville, IL
Owned and operated by mike donohoe. additional dba - sears.

Simply RSI

5960 S Lindbergh Blvd
Saint Louis, MO
At simply rsi you receive the full design experience at an affordable price. you will work...

Southside Hardware

6401 Hampton Ave
Saint Louis, MO
Family owned & operated for over 40 years, we offer a wide variety of products and services to...

STEELPANEL DISTRIBUTORS INC

1500 LITTLE AVE
East Saint Louis, IL
We build post frame buildings also known as pole barns

The Home Depot - Southtown

3202 S Kings Hwy Blvd
Saint Louis, MO
Licensed. facebook: http://www.facebook.com/home.depot.southtown.mo. see website for more...

The Tub Company LLC

10701 Old Halls Ferry Rd.
Saint Louis, MO
Locally owned & operated. one of only a handful of companies in the usa that do eco-friendly,...

TyCour Kitchen & Bath

730 Madison Avenue
Madison, IL
Tycour kitchen & bath has been in business for over 30 years. we provide high quality...

Vampire Professional Tools International

47 Peters Canyon Rd
Irvine, CA
Vampire tools international, inc. is a supplier of high quality, precision hand tools which...

Womack Construction

1540 Charlotte Dr.
Ferguson, MO
We are a general contracting company who also offers our services as a sub contractor as well.

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