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hard at work. I'll tell you working under a house in 90+ degree heat all day does not sound like fun too me, but these people took their work seriously! The were efficient, courteous and didn't seem to take any shortcuts.
Overall very pleased with the results. The house is definitely in better shape, and the parts of the house that felt "trampoline like" are more solid than ever! I also don't have to use shims anymore to keep my furniture from leaning! Sweet!
Several days later I get the written estimate via e-mail. I asked several questions. 1) when could the work be done 2) why was the proposed waterproofing solution the best solution to the problem (an Angies list recommended question), 3) why did the solution include installation of 16 ft of waterguard along a wall that connects to the adjacent townhouse and 4) why did the solution include a 16 ft of a vapor lock system that connected to the wall that connects to the adjacent townhouse for 16 ft. At no time was there any water entering the basement through the side wall, and I can understand a vapor lock system and the water guard for the front and maybe a small part of the side wall, but why for a wall that on the other side is a townhouse basement of the house next door. I asked these questions starting on Saturday. I followed up on Monday, Tuesday, Wednesday. In addition, there were also other charges such as a transportation fee of $500.00 (which I was told was added to all quotes for Maryland residents) and nearly $2,000 for a dehumifier, even though sitting right next to the sump pump was a 90 pt whole house dehumidifier. The only response I ever got to any of these e-mails was that they would have to consult the technician.
Not clear to me why the technician would need to be consulted when someone else is providing the quote. Since I have not gotten a response to these relatively easy questions to answer, I have no choice to assume that the quote was massively inflated and that the 16 ft added to the side wall was just a way to increase the costs of the job. You shouldn't have to repeadetly write/call a company over an over again to get answers to questions.
I was pleasantly surprised when he said the floors were fairly level throughout except the kitchen corner which I figured anyway. He said he found no evidence of doors sticking or other common symptoms of foundation issues. He also mentioned not to water the foundation in the back, since the only place the hose can go is right up against the foundation due to the sidewalk along that side of the house. You want the hose around 12-18 inches away from the foundation if you soak it; if it's too close it will do more harm than good.
He left me his card and said to call him if I notice any noticeable shifting or other issues. Didn't charge me a cent..This is a very trustworthy company and I would not hesitate to call them again if we experience any foundation problems in the future.
As for the "15-point Inspection:" Two of the points didn't apply to us (they related to crawl spaces). Of the remaining 13 "points", he looked at what I showed him in the basement (sites of occasional leakage problems) , made a diagnosis (which sounded reasonable), suggested two ways to deal with it (a first-try, and if that failed, a more complete and costly solution). He confined his attention to only 1/2 of our basement (where I
He promised to email me a recommendation and costs for the two approaches to remediation. 2-1/2 weeks later, I'm still waiting.
I don't know whether these guys are good or not, but they are certainly not at the top of my list of people to call for this matter.
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