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Maplewood Kitchen And Bath Remodelers Reviews
As the work was scheduled,
Special praise should go to
We are very satisfied customers.
Then there was the pricing. The $5,999 discount was a total scam. There was no way to determine where the discount was applied. I assumed we got the bid and then the discount was applied. No way. When I asked for specifics, I got the most convoluted response. We ended up spending only $1,000 less than a bid we received for custom made cabinets, fixtures, etc. The discount was a joke. When selecting tile for the walls, shower and floor, the consultant at the store we shopped at said there was "no way" he could give us a quality product for what
In addition to all of this, their pricing included a 20%
1. workers got a lot done when they were here. Per Vitaly's description, they were his best contractors. The demo went smoothly, old cabinets were taken away quickly (so they could sell them). They showed me how they were going to fix some issues - 2x4 along wall where I wanted the soffit removed. The problem with the length of the tube or whatever it was going to the plumbing vent.
2. One cabinet was chipped on an outside
3. Door & handle tweaking where handled nicely (put up a bunch of sticky notes).
4. Clean up of the kitchen after the project was completed was ok. Paint spatter on the ceiling light is unsightly though.
The not so good:
1. Removal of construction debris was not handled quickly. Usually got an excuse of the trailer was elsewhere. My husband eventually got rid of it thru our garbage service.
2. I requested the walls be prepped before the cabinets were installed so I could prime & paint. It is much easier to paint without cabinets. Vitaly did not agree so up went the cabinets. I did do some of the wall prep to keep things going and so I could paint.
3. The installation was not done correctly. When I checked out the drawers & doors, the drawer on the blind corner cabinet wouldn't open because the adjacent drawer was there. One of the contractors suggestions?-cut off a side of the drawer facing. Really??? How about shifting the base cabinets to the right on that wall and enlarging the corner spacing? This was done at my request because after spending a few thousand on cabinets, I don't think you cut them up.
4. Communication was difficult with the contractors. But was worse between Vitaly & the electrical contractors. Recessed lighting was incorrectly installed. They weren't put in the areas where I had selected. This did turn out ok as I liked them where they are. But still the communication aspect was not there.
5. Came home one day and the contractors said they had to leave right away for an appointment or something. After they left, I looked in the kitchen to see what had been done and discovered the cook top on my
6. Too long of work stoppage gaps. One was for about six weeks while countertops were ordered. Electricians would not put in the ceiling lighting until the countertops were in. I can see why pendant lights would need to wait but not ceiling lighting. I felt that there were other projects that were more important and that less time was dedicated to my project.
7. Removal of damaged cabinets (shipping, mfg fault), boxes & other debris after project completion not handled. Was taken care of myself & husband. The ole trailer at another job site excuse.
8. There is something sticking out of the plumbing vent on the roof. I think it has to do with the tube they replaced. I asked Vitaly about it as my concern is how will winter affect it? Is it properly installed? No response.
9. I felt Vitaly should have been onsite more often overseeing the project.
The Ds & Fs:
1. The D for overall is for the length of the project and for the not good issues above. The D for quality is for some of the workmanship - ceiling is wavy, paint on light, caulking on cabinet by window to hide poor cuts. As for the electricians, I called them to correct a couple of switch problems. I got the 'we don't know when we could make it way over there', this after I paid the bill.
2. The Fs for Professionalism and Responsiveness are more on Vitaly. I would call or email and it would be days or weeks for a response. The BIG issue is that when the project was completed on
Anyway, she continued to persist, asking those same questions other people are posting. Even when I was clearly not interested I told her I should get back to work and thanked her for her time. She wouldn't let me, she kept pushing, over and over she wanted an answer to her question "what would you do for your next project in the house". Finally I responded "probably some landscaping in the back". She didn't like that answer because it wasn't construction in the house. So she continued to re-ask the same question.
Eventually I had to abruptly interrupt her and tell her to leave. I can't believe this company would have someone like this representing them.
VERY UNPROFESSIONALUNEDUCATED (HE CANNOT SPELL OR WRITE WELL)HE DRIVES HIS WORK VEHICLE WITH A REVOKED DRIVERS LICENSEDOES NOT SHOW UP ON TIME OR DOES NOT SHOW UP AT ALLSTOLE FROM THE JOB SITESLOPPY WORKPAINT SPILLED AND DRIPPED EVERY WHERECREW ARE YOUNG TEENAGERS WHO don't KNOW HOW TO PAINTWORST QUALITY WORK I HAVE EVER SEEN
DO NOT GIVE
CASE NUMBER 27-CR-94-037766 05/09/1994 Hennepin Criminal/Traffic/
CASE NUMBER 10-K2-02-000732 04/23/2002 Carver County, DOMESTIC ASSAULT
CASE NUMBER: 19-K4-00-002945 VIOL OF HARAS/REST ORDER 10/23/2000
CASE NUMBER 19-T0-00-055173 VIOLATION OF ORDER FOR PROTECTION AND 3 COUNTS OF VIOLATION OF NO CONTACT ORDER 03/27/2000, Dakota-Apple Valley
CASE NUMBER 27-CR-99-085960 DISORDERLY CONDUCT 03/27/2000
CASE NUMBER 19-K3-99-000662 VIOLATION OF ORDER FOR PROTECTION 02/09/1999 CASE NUMBER 19-F5-98-015816
CASE NUMBER 27-CO-04-0428007 AMCO INSURANCE COMPANY vs
CASE NUMBER 73-FA-09-4658
My objections to the quality of your work are as follows: · On Tuesday, June 19, 2012 the lower level patio door and the screen door was left wide open. · Paint brushes are being cleaned in the kitchen sink. · I have found cigarette butts and packs on the floors of my house. · I had my Dad at the home on Friday, June 15, 2012 at 7:30 am as requested on Thursday, June 14, 2012 by you in person and no one showed up until after 9:00 am. · No workers showed up on Saturday, June 16, 2012 and that was not communicated to me until later in the evening. We had a conversation on June 15, 2012 and you indicated that you would be at the job site in the morning. · No workers showed up on Sunday, June 17, 2012. · The home was not properly protected prior to beginning the work as indicated in your pledge. · Went into the personal belongings we moved into the garage and used a stepping stool, bucket and paint tray. · Dumped paint water used for cleaning brushes on the deck and garden. · Per the contract you ensured that two trained professionals would be on site to complete the job. The two workers were very young in age (Teenagers?) and appeared to be inexperienced. Master Bedroom: · Hardware was not removed prior to painting (switch plates, outlets, return air vents) · Room was not protected prior to prep work and painting. As you stated in your pledge: Drop cloths, painter’s plastic, masking paper and tape will be applied to surface areas where protection from paint is required. For ex. (roof, windows, doors knobs, light fixtures, bushes, cars, concrete, stairways, etc.). · Nails not removed from walls and repaired prior to priming. · Wall repairs not completed (holes, damage, cracks and etc.) prior to priming. Master Bathroom: · Paint on the marble flooring. · Paint on the mirror. · Hardware was not removed prior to priming (switch plates, outlets, return air vents). · Wall repairs not completed prior to priming. · Holes in the ceiling were not repaired prior to painting. · Room was not protected prior to prep work and painting. As you stated in your pledge: Drop cloths, painter’s plastic, masking paper and tape will be applied to surface areas where protection from paint is required. For ex. (roof, windows, doors knobs, light fixtures, bushes, cars, concrete, stairways, etc.). · Paint on the shower. · Ceiling paint showed lines Upstairs Bedroom (Yellow): · Paint on the fire detector. · Paint on door hinges. · No wall repairs completed (job is in progress). · Ceiling paint shows lines. Upstairs Bedroom ("
One of the best parts of the experience was coming home to the completed project. There was not a
We are three years out from this project and are still thrilled with the results.
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