Elk River Television Repair Shops

Elk River, MN

Elk River Television Repair Articles

Sample Reviews

D

Rating
On August 8th, we contacted
Elk River Television Repair Shops Provider Name Locked
& Son
Elk River Television Repair Shops Provider Name Locked
Repair for an estimate for the repair of our out-of-warranty Samsung Plasma
Elk River Television Repair Shops Provider Name Locked
.
Elk River Television Repair Shops Provider Name Locked
showed up punctually that that evening, and checked out the
Elk River Television Repair Shops Provider Name Locked
, which exhibited sever banding.
Elk River Television Repair Shops Provider Name Locked
informed us that the repair would require the replacement of the "main board", and that he would need to order the part, which he expected would take 2 to 3 weeks to be delivered. As the
Elk River Television Repair Shops Provider Name Locked
was basically non-functional we agreed to the work order.
After 2 weeks, I attempted to reach
Elk River Television Repair Shops Provider Name Locked
& Son via the phone number on the work order. I just wanted a status on the order - I really had no expectation that the part would be available as of yet. I reached an individual who told me she would need to get back to me, and she assured me that she would do that as soon as possible. I did not receive a return call.
After 3 weeks, I again attempted to reach
Elk River Television Repair Shops Provider Name Locked
& son via the phone number on the work order. This time, I reached someone who sounded like the person that I had spoken to the week before, who stated that
Elk River Television Repair Shops Provider Name Locked
had had an accident, and that as a result, was very behind on service orders. She assured me that "the part is most likely here in the shop" , and that again, she would check, and get back to me as soon as possible. Once again, I did not receive a return call.
Finally, after 4 weeks, I called
Elk River Television Repair Shops Provider Name Locked
& Son again. This time,
Elk River Television Repair Shops Provider Name Locked
answered the phone. I asked about the order, and while
Elk River Television Repair Shops Provider Name Locked
immediately knew what I was calling about, he said that he was very sorry, but the part was back-ordered, and he had absolutely no idea when the part would come. I asked when he knew about the situation, and he said that he knew about the back-order about a week after coming out to do the estimate!
The fact that
Elk River Television Repair Shops Provider Name Locked
knew about the back-order, but had not contacted me to let me know is really just terrible customer service. And then he compounded the issue by not being able to provide any additional information on when the part might be available.
I'm very disappointed in the service that I received from this business. I have turned to a different (factory authorized) provider at this point, and while they have not as of yet completed the repair (they came out for the estimate this past Thursday, 9/12), they have assured me that they will have the part by week's end. We'll see....
- Gil D.
A

Rating
Provider listened to my description of the problem, scheduled an appointment. Provider was prompt, courteous and professional. Provider examined the tv and then ordered the part. When, after further examination, it was determined that this was not the part that was broken, he sent it back and ordered another part. When it came in he called and scheduled an appointment for the final repair. He told us to let him know if there were any further problems with the tv. We paid for the initial visit and then the part, only after the correct one was installed. This provider provided some of the best customer service I've ever received in Jacksonville by arriving promptly for the appointment, making follow up calls and giving us updates on the status of the parts delivery.
- Amy L.
A

Rating
This was a terrific repair experience. I reached the owner,
Elk River Television Repair Shops Provider Name Locked
, easily by phone. He was familiar with the likely problem and gave me an idea of likely cost over the phone. He was at my house in under an hour with a helper. Best of all he took care of getting the flat screen off the mount so that it could be worked on. The other tv repair I called told me I would have to get it down myself, which is not an easy task for me to accomplish. He also made no issue about the stairs in the event that the tv would have to go to his shop for repair. Luckily he had the necessary help and parts with him. He gave me both a less and a more expensive choice for repair, with no pressure. I opted to spend $75 more and replace a board. My tv was fixed and running well immediately.
Elk River Television Repair Shops Provider Name Locked
and his helper, were friendly, clear communicators, and efficient. His price seemed reasonable compared to the other company I called. Based on this experience i would absolutely call him again, and can recommend him.
- James G.
A

Rating
In the past, I have used
Elk River Television Repair Shops Provider Name Locked
to repair a malfunctioning TV set and (twice) to fix broken lap-top computer. Yesterday, my desk-top computer screen went
Elk River Television Repair Shops Provider Name Locked
/black for no apparent reason. I thought the problem might be a no-longer-functioning display screen, or perhaps the problem might be elsewhere in the control tower. I tried every type of analysis I could think of, especially checking all connections to and from the screen
Recalling my past experiences with
Elk River Television Repair Shops Provider Name Locked
, I called their office and spoke with the owner. He asked a few questions and then advised me how to check and re-set specific settings. Within 5 minutes of my call, the screen resumed normal operating conditions.
I was so pleased, I asked him how much I owed him. He said nothing, unless you'd like to pass your experience in to Angie's list.
So here it is, and the price (zero) was as good as it gets. I thank Angie's for leading me to
Elk River Television Repair Shops Provider Name Locked
originally.

- ROBERT E.
A

Rating
I called
Elk River Television Repair Shops Provider Name Locked
on Sunday and explained the problem with my TV. An appointment was set for Monday between 10 and 12 AM. I was quoted a $45 service fee which would go toward repairs should I agree with the estimate. The technician arrived on time and was able to immediately access the problem. He quoted $120 to replace the two small parts that were preventing the TV from turning on. He had the parts necessary to make the repair. The set works like new again. Would recommend this company to anyone.
- karen K.
A

Rating
I called in the morning.
Elk River Television Repair Shops Provider Name Locked
knew what my problem was for my big screen
Elk River Television Repair Shops Provider Name Locked
and advised me that it was worth getting fixed. He came to the house that afternoon. I was worried when he had to take part of the
Elk River Television Repair Shops Provider Name Locked
to the shop and he had to order the parts but he promised that he would have it repaired before the Super Bowl. In just a few days
Elk River Television Repair Shops Provider Name Locked
and his son came back put everything back together, cleaned the lens inside the
Elk River Television Repair Shops Provider Name Locked
. Even straighten out some audio problems I was having. With days to spare for the Super Bowl party! Thanks guys!
- Brian A.
A

Rating
When I called they answered the phone in couple of rings. I told them what my problem was. They had a technician out to my house in an hour. The technician "
Elk River Television Repair Shops Provider Name Locked
" was outstanding! He got everything working in about a half hour. Then he showed me ways to have my system do more things (set-up 2 audio zones). He also took the time to check to see that the DVD, CD, TV and Stereo each were programed correctly. He has a complete understanding of more complex audio/visual systems. He took the time to teach me how to get the most out of your system. I learned more about how to run my system in less than 2 hours than in the 6 years since I have owned it. I would definitely recommend
Elk River Television Repair Shops Provider Name Locked
.
- John S.
A

Rating
The first
Elk River Television Repair Shops Provider Name Locked
repair company I called said the earliest they could come was 5 days away. I called
Elk River Television Repair Shops Provider Name Locked
and he said he'd be there in a half hour. And he was. He was friendly and goodnatured, but still very focused on the job. Turns out the
Elk River Television Repair Shops Provider Name Locked
just needed a hardware reset. He was in and out within 6 or 7 minutes.

- Dan R.
A

Rating
When the screen on our SONY television set suddenly went white and ghostlike, I searched Angie's list for a nearby repair company and found the highly rated
Elk River Television Repair Shops Provider Name Locked
and Service. When I called, the fellow said that
Elk River Television Repair Shops Provider Name Locked
could come out that afternoon and evaluate the situation. He showed up on time , was very personable, and recommended that we send the set out for about a $280 repair. Since a new set was only $480, we decided to let him buy one for us. He came the following day, set up the unit, took away the 6-year old
Elk River Television Repair Shops Provider Name Locked
, and charged us just for the COSTCO price of the set. We were very impressed.
Elk River Television Repair Shops Provider Name Locked
is a very savvy repair expert and a real pleasure to work with.
- Barbara W.
A

Rating
Sergy was very nice and personally called to say the machine was ready for pick up and what he had done. When I went to the shop, he went over the repair again. I am very pleased with the service and his courtesy. Thanks Sergy. I trust you and recommend you for repair needs.
- Cheryl T.
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All Television Repair Shops in Elk River, MN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

FRANK'S AUDIO & VIDEO SVC

16420 Saint Francis Blvd
Anoka, MN

IN HOME TECH SOLUTIONS

14060 23RD AVE N
Minneapolis, MN

Omega Computer Consulting and Repair

203 Cooper Ave N
Saint Cloud, MN

Rescue Link

8880 Ward Pkwy
Kansas City, MO

satdish

33 CR-10
Minneapolis, MN

Television Service Labs

3240 Dodd Rd
Eagan, MN

Xtreme Innovations

1525 Dalles Drive
Shakopee, MN
Elk River Zip Codes

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