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Duluth Home Building Articles
Home Building reviews in Duluth
They worked extremely hard the first 1-1/2 months, but then everything slowed down. I owned another house that I put on the
I can't go into much detail because this note would get extremely long, so I'll just give a little information on the outcome of the remodel. The house looks nice on the outside even though they did not do most things the way I requested. I had hired a designer, so
I typed a list of everything done incorrectly or poorly, and it ended up to be seven pages long. I paid them $15,000 extra at the end of the job, but after paying them they didn't come back to complete things they said they would complete.
I was extremely excited when the remodel started and I trusted them to do very professional work. The finishing work is poor, and I am very worried about what will go wrong with the house, because I don't know how many shortcuts they took to save money. I could go into so much more detail, but this note is already too lengthy, so I'll end here.
I am giving serious thought of contacting the Better Business Bureau regarding this matter.
Shortly after we returned from vacation we realized the 2 decks had been constructed of smaller (inferior) material than we had agreed to. Where 2x10 inch lumber was to be used (rim joist, joists, and framed beams) Mr.
Prior to the start of the project we had paid Mr.
My wife and I ordered and paid for something we did not get from this contractor. Yes, we do have 2 decks but they are not built as we specifically ordered. Now, because of the modifications and inferior materials he used, we can no longer consider putting a small 2 person hot tub/spa on either of the decks. A possibility we had discussed with Mr.
In closing, my wife and I have given Mr.
The home is beautiful - well built, and exactly what we were looking for.
This statement was at the bottom of the first email he sent me: "Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives." Yes, indeed.
I'd say I'd buy a home from him again, but I'm pretty sure the one he built that we are living in will last us forever and then some!!!
His work is excellent and his attention to detail valuable. If you want a project done right, we would highly recommend him. He will also be doing remodeling of our kitchen in the near future.”
Beef #2: The special ordered spindles arrived at the store the following Wednesday, August 31st, but the store did not notify me. On Saturday, September 3rd, I called the store to ask if the spindles had arrived. Their answer was “yes”, they had arrived four days ago. I asked why they didn’t call me and they said “we would need an entire call center” (to notify customers by phone) and that they sent a postcard notification. To their credit, they did arrange to deliver the materials late on that Saturday and I started the installation on Sunday morning.
Beef #4: After installing 4 of the deck planks, I discovered that the boards were not straight and the gaps between the boards went from too narrow to too wide. (I spaced the boards at 3/16” on both ends.) It looked awful.
Beef #5: When I told the store that the boards were not straight, their response was, “the manufacturer guarantees against cracks, splits, checks and warps.” (Like I was making it up?) Note that there were considerable other defects in the Ultradeck products: significant color variation, dings (like someone hit the product with a hammer in random places), scuffs and air pockets. I told the store that the product was complete garbage. I arranged for the return of all of the Ultradeck composite material.
Beef #6: I asked for a refund for the original shipping cost, to which two people replied in separate conversations, “but we did make a delivery” (of defective product and an incomplete order). I had to ask for the store manager to approve this request.
The product is scheduled for pickup today and I’m washing my hands of
Update 9/9/11: I hindsight, the transportation coordinators were helpful and professional during this process, and the shipping and return of the product on their trucks went smoothly.”
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