Coon Rapids House Cleaning Articles

House Cleaning reviews in Coon Rapids

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Coon Rapids Cleaning Services Provider Name Locked
team was courteous and friendly.They did an excellent job and the house looked great when they were finished.
- Sally P.
F

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Profound lack of professionalism and inconsiderate of the customer's time. The owner was supposed to give me an estimate at 10am. He called at 9:50 to reschedule to the afternoon. I had to reschedule appointments for him to come in the afternoon. So he gave me the estimate, but his cleaner never showed up. I got no response to my two voicemails of "your cleaner's not here yet, when can I expect her" and one to reschedule for the following Monday.
- DERRINDA M.
A

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They have been cleaning my house for about close to two years. They are extremely good in working with your personal schedule. They are fairly consistent in their cleaning. It just is relaxing to come home to a clean house ready to enjoy the weekend.
- JEANINE D.
C

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Coon Rapids Cleaning Services Provider Name Locked
came within a week of my call and seemed to do a good job on the first 3 hour visit to our home. We had updated our kitchen and a bathroom, and needed a thorough clean. Cost was $90. After her second visit (2 hours - $60) I found numerous things that were not completed to my satisfaction.
Coon Rapids Cleaning Services Provider Name Locked
uses a spray oil on the cabinetry and residue was left on all my floors, and I had to wipe oil off the cabinet knobs. One bathroom sink and the kitchen sink were not cleaned, the exteriors of the toilet bowls were not cleaned, the floors behind the toilets were not cleaned, liners not put in garbage cans, rugs not put back in the proper place, etc. Also, she apparently did not sweep the floors because I found crumbs all along the baseboard of the kitchen cabinets, and lint from our new towels on the bathroom floor. She uses a Swiffer on the floors, but I would prefer someone to mop the floors for a better clean.
Coon Rapids Cleaning Services Provider Name Locked
appears to be good on the "big clean" but not on the details.
- Kari O.
A

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I was very impressed both with
Coon Rapids Cleaning Services Provider Name Locked
and with his proposal, but then was contacted by my former cleaning company - who then offered me a comparable "deal" with a known entity. Since I had been quite pleased with that company for several years, I thought that re-connecting would make the most sense for me...I do want Country Maids to know that I was very happy with my contact with them, and will certainly recommend them to others...
- ELIZABETH D.
A

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Absolutely top notch above and beyond service! There was a team - they were punctual, efficient, and asked what I'd like done for anything they weren't sure about, rather than just doing something we may not want/or do it differently on their own. COMPLETELY excellent experience!!
- Andrea J.
B

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Coon Rapids Cleaning Services Provider Name Locked
has cleaned my house several times over the past few months. Generally I am happy with the service, although there have been obvious areas that have been missed nearly every time, mainly in the bathrooms. This was mildly frustrating, given that I specifically identified that the toilets were a hot spot for me. On a good note, they come when they say and they seem to be very professional.
- Sara B.
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I guess I am surprised at some negative reviews for Central Cleaners. I do not expect perfection, nor do I expect them to be as fussy with some things as I would be myself. They arrived as expected, they got right to work, and they performed the "man hours" identified on the coupon I purchased (2.5 man hours = 1.25 hours with two people). They did a VERY GOOD job. My house is now clean, and since I have been ill lately and unable to do it myself, I am very, very satisfied. I did a couple of very minor touchups after they left, but I mention this only to counter the reviews of people whose expectations are maybe a bit unrealistic. This was good work done for a good price. I will be very happy to have
Coon Rapids Cleaning Services Provider Name Locked
come back again.
- Barbara T.
F

Rating
I purchased 2 Groupon's for 139.00 each for 3 2 hour cleanings sessions. One was for me and one as a gift for my husband. I then had to pay the sales tax to
Coon Rapids Cleaning Services Provider Name Locked
. After I purchased the Groupons, I was so glad that I had finally decided to get some help for around the house. You see, as a pedestrian my husband had been hit by a car a couple of moths earlier. He spent about a month in the hospital, a month in a nursing home and came home in a wheel chair, could not bare weight on either leg, and only had the use of one arm. Before he came home, I cleaned the house from top to bottom as we needed to outfit the house with all of the handicap accessible items I could think of. I know that I had a lot of people coming and going (nurses, physical therapists, home health care, etc.) and I was really stressed out caring for him, making sure we had help at home, and working 60-80 hours a week trying to get caught up at work and I thought this was the PERFECT way to reduce some of the stress. NOT TRUE WITH THIS COMPANY.
When I called, I expected to set up 3 appointments with them at intervals that I thought would work for my needs (every other week). They told me they would only set up the first visit. I made the first appointment for a Friday 2 weeks out, and expected them to be there. They missed the first appointment and did not call. I tried them off and on through out the weekend to reach someone by phone. No answer and no replies to my messages. I finally got someone that picked up the phone the following Wednesday. They apologized, thanked me for calling back, and used the excuse that through a computer issue, they had lost a bunch of the appointments that they had set up, and set another appointment for about 10 days out and explained that they called the day before the appointment between 3 and 5 to confirm. The day of the confirmation call came and went and when I tried to reach them again, I could not get through. They shut down their phones when they start making the confirmation calls at the end of the day, and don't return the calls until the next day or the day after. don't leave a message expecting to get a prompt reply. Only deal with them when they answer the phone and be prepared to call 3 or 4 times before you get someone to pick up the phone. Two days later, I got the confirmation call. I had to change my schedule to accommodate them.
I did contact them via there web site and explained the situation to them in an email. I was surprised that I got a really good response from them after I explained what my situation was. But that
Coon Rapids Cleaning Services Provider Name Locked
was short lived.
When I went to redeem the second Groupon, this was a total disaster. I need them out on a specific Thursday because I was having company Saturday morning and knew that I had to take my husband to the doctor on Friday and that would take most of the day. I set the appointment, got a confirmation call and waited for them to show. Got a call when they were an hour late, they said would be another hour and a half before they would be here.They called back two hours later, the cleaner told me she had about 15 more minutes and then a 45 minute drive. I told her I would wait. She called back an hour later and delayed again. By the time she actually called me to tell me she could get to my house, it was 6pm and she was 45 minutes away. I told her to start driving. She called me back 45 minutes later with some dumb excuse and I finally told her not to bother, by the time she drove here and put in 2 hours of cleaning, it would have been 10:15pm.
Maybe you will have better luck if you tried this company when you pay full price but I doubt it. I have waited to rate this company this long because I didn't want my utter frustration and anger with their lack of customer service to make this rating just a rant at how lousy they are.
And by the way, I was told by at least 3 employees of this company that each cleaner does not have attachments for their company provided vacs, and they only have a couple of handheld vacs that can do carpeted stairs that the cleaners can get for use when they need to "check them out" for specific jobs. I have a 110 lb black lab. Do you know how much they shed throughout the summer? My stairs were ignored 3 out of 6 times, twice they were vacuumed using an upright and the other time they used my central vac system to vacuum them with because the cleaner showed up without a working vac. The 2 times they used the upright, the hair was left behind enough that I could collect a pile of it by just running my fingers along the back side of the steps.
Lousy at keeping appointments, slow cleaners, cleaners that would work for 45 minutes and charge you for 2 hours and not get what you asked done, unresponsive customer service. And apparently no financial security on their credit card transactions.
When I paid for the sales tax on the first Groupon, I used a debit card for a brand new account and paid for it over the phone. This was the first time I used it (and the last). About two weeks later, my bank statement told me I was the new owner of a "no contract" cell phone and that I had purchased a minute card for it also! This was just too much for me to even consider using this company again!
If you want to add to your stress level, this is the perfect company for you to use.
- Pat M.
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All Cleaning Services in Coon Rapids, MN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

20/20 Cleaning Specialist

3529 5th St NE
Minneapolis, MN

3D Property Services LLC

4907 Logan Ave N
Minneapolis, MN

4 Corners Cleaning

Minneapolis, MN

A AArt's & Tim's Quality Plumbing

523 Central Ave
Osseo, MN

A All Cleaning, LLC

6345 Troy Lane N
Osseo, MN

A Breeze Moving Services

620 Wilson Ave NE
Saint Cloud, MN

A PAIR OF HANDS INC

4335 PHEASANT RIDGE DR
Minneapolis, MN

A Peaceful Home

Hanover, mn

A People Service

PO Box 490774
Minneapolis, MN

A-Plus Carpet Cleaning

2635 Fisk St
Saint Paul, MN

AAA Employment

1908 CHICAGO AVE S
Minneapolis, MN

Absolute Cleaning

Saint Paul, MN

ABSOLUTELY SPARKLING

5810 Tower St
Rockford, MN

AccessFunmi Building Services

8842 Douglas Dr North
Minneapolis, MN

Adrienne's Cleaning

4052 43rd Ave. S.
Minneapolis, MN

Advanced deck & roof restorations LLC

11825 oak ridge dr
Parrish, FL

Affordable Clean Freaks

Minneapolis, MN

Aftermath National Services

11880 Zea St Nw
Coon Rapids, MN

All 4 You Cleaning, LLC

5200 Willson Rd
Minneapolis, MN

All Around

701 Decatur Ave N
Golden Valley, MN

Shop Local House Cleaning Services in Coon Rapids, MN

Coon Rapids Zip Codes

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