Burnsville Internet Service Providers

in Burnsville, MN

117
Internet Service Providers are
in Burnsville

16
Internet Service Providers in Burnsville
are top rated

D
Rated by
ROB W.
"I use
as my internet provider. On approximately October 1 I received a letter from
informing me that they upgraded my service and in" order to take advantage of this I would need to upgrade my modem. I was given two choices, either lease a new modem from
or purchase a new one myself. I was provided with a link to modems that were compatable with my service. I chose to purchase my own modem and bought one that was on their list. After installing the new modem I attempted to activate the modem on line through my account on the
website. It was at this point that things got extremely ugly. After logging on to my account and following the instructions to activate the modem I got a message that I couldn't activate the modem due to "retail blocking" and I was referred to a chat site or 1-800 number. I first attempted to resolve the situation via the chat site. After 10 minutes or so of "chatting" with a representative, I was told that they couldn't resolve my problem and that I would have to resort to the 1-800 number. After calling the 1-800 number, and waiting on hold for 30 minutes, I had to talk with three different individuals. Each individual required me to provide my 16-character account number. This process took 90 minutes. I actually had to plug in my cell phone to ensure that I wouldn't
power while waiting for someone. Finally we were able to achieve activation of the new modem. To add insult to injury, I just received my
bill, and found that they charted me $39.95 for a "technician visit" and $60.00 for a "3 product install". Also, I recently checked out my local
service center (
, Georgia) in an attempt to return my old modem. When I got there early on a Saturday afternoon, it looked like the Department of Motor Vehicles! There were at least 75 unhappy people in a serpentine line waiting for help. If you're a
customer and need "service", be wary. Be very wary.
F
Rated by
Lloyd G.
"My recent experience with
is one of the worst customer service experiences I’ve EVER had. The problem started just days after activating my service." I started noticing that at times the internet speed was fine, at other times is was slow as molasses. It honestly was so slow it reminded me of the days when we connected by dial-up. Soon after that started happening my interconnect just started dropping all together for long periods of time – five minutes here, 15 minutes there, etc. Then a few days later, while researching important information on the internet, my ENTIRE
/Exfinity platform (Phone, TV, and internet) went off line from 9 pm to somewhere around 5 am. So next day I called
to complain and they offered to give refund me $5 to for the time my services were out and they agreed to increase my internet speed, saying that the increase should make things run fastest and stop the internet connect from dropping. They also said I can arrange to have tech support come out to look at the issues. So next day I get home from work and try to call tech support. I called and waited and waited and waited for someone to take my call. Almost 45 minutes later I was still holding and got so frustrated I just hung up. Meanwhile, I hear from my basement tenant that the television picture is breaking up. Unbelievable! So I decided that I’ve had enough and that I was going to cancel my service and go back to Verizon. So I call to cancel and they put me on with
in the Retention Department. I told
that I would like to cancel my services effective October 13 --- five days from today’s date (October 8th). NEWS FLASH TO
:
is not someone you want in the Retention Department!!! He started off the conversation being extremely nice, but as soon as he determined that I was not buying his pitch to stay with
, his attitude flipped IMMEDIATLEY, and for the rest of the call he was condescending and attitudinal, not to mention he continually talked over me. Worst of all, I discovered when I got off the phone with him that good old condescending and attitudinal
went ahead and shut my phone and internet down – five days before I requested it be terminated. It appears he was even more attitudinal than I thought he was. Just awful…awful customer service! Next I call
back immediately to get my service turned on, and I get a woman named Telisa, a shining light in a sea of maybe the worst customer service I’ve ever encountered. She was not able to get my phone turned back on, but was able to turn on the television. In short, she was WONDERFUL. So I now have Television again but no telephone service. NEVER WILL I SIGN UP WITH
AGAIN!!!
B
Rated by
Carville W.
"The conversion was suggested by the
technician to resolve issues we were having with the landline phone. The technician arranged for the conversion and set" up the installation appointment. The install was doneat the appointed time and we have not had any problems.

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Internet Service reviews in Burnsville

F

Rating
Over ten visits in two years, On Demand still doesn't work. Whole house DVR, a pay service, never worked properly. Replaced all boxes twice, new style remotes work (optimistically) 50% of the time. I spent a year's vacation time waiting for TWC technicians to fix our problem. It's the wiring. It's the cable boxes (two? three? times?). It's the whole house DVR. It's the wiring again. It's the backbone and there are too many cable users for the existent wiring.
I've taken more of a financial hit from the time off to accommodate TWC technicians than I paid for cable. None of this was an issue when Insight was our cable company. All problems started the week TWC took over.
- Rebecca K.
F

Rating
I would like Angies list to help resolve this and put this company in the penalty box so that other customers can be made aware of these practices.
- STEVEN & CYNDI G.
C

Rating
I have only internet from
Burnsville Internet Service Providers Provider Name Locked
and upgraded my service, my monthly bill is $54.
Burnsville Internet Service Providers Provider Name Locked
charged me $30 to send two technicians to connect my modem and flip a switch. The technicians were 10 hours late.
I scheduled my appointment with
Burnsville Internet Service Providers Provider Name Locked
for the day I closed and moved in. Closing was at 9 am. Movers were to arrive at 11:00 am.
Burnsville Internet Service Providers Provider Name Locked
was scheduled to arrive between 1 and 2 p.m. They did not arrive until after 11 p.m. I was given the option to reschedule but that seemed like a poor risk.
I felt sorry for the technicians. I know they had been at work for well over 12 hours. I know that they probably were not paid well for their services. Once they arrived they did a good job. Of course, I think it could have all been done remotely.
What the technicians and
Burnsville Internet Service Providers Provider Name Locked
failed to tell me was that wherever I had my modem switched on I would be chained to that location unless I pay an additional $64.00 fee to have the technicians return to my home and throw the switch again.
I have 5 cable outlets in my home. The $64 fee is to turn on 1 more outlet. If I want them all turned on in the hopes of avoiding more surprises and additional fees that will be $24.99 per outlet.
My internet connection is fine, the customer service is very poor- excepting the professional woman who broke the bad news to me about the fee to flip a switch.
When you have cable installed make sure all your outlets are activated so when you want to rearrange you will not have to pay an outrageous and unnecessary fee.
- Kathy L.
C

Rating
Customer assistance was no very smart, explained my request twice to one, 3 times to another, and from a third was given the wrong information. ANDthey jacked up their price, penalizing me for wanting only internet, no other service. Highly irritating.
- Amy H.
F

Rating
Overall, the fact that
Burnsville Internet Service Providers Provider Name Locked
is the only company that provides the highest Internet service has created terrible service. Service goes down constantly, for no apparent reason, and it's been like this for years. This provider has a monopoly on Internet speed and has been a constant source of frustration.
- Karen L.
A

Rating
I have been pleased with the service, the few times that I contacted them in 2 years. The person I spoke with the last time handled my quickly and was helpful. He was not as friendly as others at spoke tobut his job well,
- CHRISTINE B.
C

Rating
It seems like jumping on the bandwagon to be critical of one of the large cable companies at this point, but an honest review is an honest review and I've written plenty of good ones when warranted.
We had utilized
Burnsville Internet Service Providers Provider Name Locked
for over 10 years despite being dissatisfied for quite some time. Finally overcame the laziness, fear of change, or whatever and dropped them earlier this year for a satellite provider. We were unhappy with the continually escalating prices and the annual process of returning DVRs/Receivers because they just stop working.
Needless to say, I was blown away when I saw the improvement in hardware, DVR storage space, offerings, services, functionality, etc. that satellite provided and we made the switch earlier this year and never looked back. The straw that broke the camel's back was that we had a cable strung across our lawn when it was replaced in Nov 2013. Finally called the week before our pool was to be put in and said it HAD to be done in the next week as we would have heavy equipment rolling through that area for the next 3 to 4 months. Naturally it didn't happen so I called and asked for a manager and told them they had 24 hours to come bury the cable I would switch to DirecTV.
They didn't come.
I'm so glad now that they didn't.
Having said all of that, we haven't had any issues with our internet service, which they still provide. Just hope we never have a problem as I don't look forward to the service if/when I ever have to call them...
- Mark E.

All Internet Service Providers in Burnsville, MN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

5Linx

Mpls

ABL Business Services

200 W State St Apt 205
Belle Plaine

Absolute Low Voltage

PO Box 46385
Eden Prairie

Activated Growth

5230 132nd Street West
Apple Valley

Alexander Technical Resources

1263 Glenwood Ave SE

Amazon Business Services

41325 clear water way

Anna Clift & Associates

P O Box 844
Northfield

AT&T Company Store

2724 Lincoln Dr
Roseville

AT&T WIRELESS

1945 SOUTHDALE CT
Minneapolis

Atomic Data

615 North 3rd Street
Minneapolis

BECKER WORLD TRAVEL

13850 1st Street #3

Best Practice Institute

410 Evernia Street

Blue PC

5599 Cedarwood St NE
Prior Lake

CITIES COMMUNICATIONS

5125 LARCH LANE NORTH
Minneapolis

Clear Simple Marketing

16637 Firestone Path
Farmington

Clintron X Corp

PO Box 14103
Saint Paul

CMB Network Support

9139 Boulevard 26

COMCAST

10 RIVER PARK PLAZA
Saint Paul

Comcast

Saint Paul

Comcast

1585 Marshall Ave
St Paul

Comcast Brooklyn Park

6901 Winnetka Avenue North Brooklyn Park, MN
Minneapolis

Comcast Chaska

1900 N Chestnut St
Chaska

Comcast Chaska

1900 N Chestnut St
Chaska

Comcast Hopkins

14404 Excelsior Boulevard
Minnetonka

Comcast Hopkins

5801 Opus Pkwy
Hopkins

Comcast Minneapolis

251-299 3rd Ave S
Minneapolis

Comcast Minneapolis

251-299 3rd Ave S
Minneapolis

Comcast Minnetonka

12400 Whitewater Dr # 100 Minnetonka, MN
Hopkins

Comcast Minnetonka

12400 Whitewater Dr # 100 Minnetonka, MN
Hopkins

Comcast Minnetonka

12400 Whitewater Dr # 100 Minnetonka, MN
Hopkins

Comcast Saint Paul

2611 Fairview Avenue North
Saint Paul

Comcast Saint Paul

394 University Ave W
Saint Paul

CommercePundit.com

1625 Lakes Pkwy.

CUSTOM PC SOLUTIONS

13337 COURT PL
Burnsville

David Bennett Marketing

8607 Washburn Ave S
Minneapolis

DEPTH COMMUNICATIONS

713 Minnehaha Ave E # 221
Saint Paul

Direct TV

Saint Paul

Direct TV

Cannon Falls

Directv Saint Paul

120 East 6th Street
Saint Paul

Directv St. Paul

162 Kellogg Blvd E
Saint Paul

Dish Network Minneapolis

425 2nd Ave S
Minneapolis

Dish Network Minneapolis

425 2nd Ave S
Minneapolis

DLC&A Internet Marketing

8014 Olson Memorial Highway #104
Minneapolis

DLR Computer Repair

16678 Pebblebrook Ct
Prior Lake

excell wireless

21235 iverson ave n
Forest Lake

First Scribe

110 Cheshire Lane
Minneapolis

ForbenMedia

7401 Summerhill Road

Funded com

1405 Silver Lake Rd NW
Saint Paul

Greencastle Web Design

676 Shannon Drive N

IN HOME TECH SOLUTIONS

14060 23RD AVE N
Minneapolis

Interactive Solutions Inc

9815 Evergreen Cir N
Minneapolis

IPHOUSE

331 2nd Ave S Ste 500
Minneapolis

IT4U

PO Box 17353
Saint Paul

J Myers Technologies LLC

PO BOX 221
Circle Pines

K & E CONSULTING

1541 OAKVIEW CT
Hugo

KaJ Labs Web Design

3300 County Road 10 e Suite 512
Minneapolis

Legacy Solutions Network

2195 Jean Way
Elko New Market

Lutchen Computer Services

8078 Ideal Ave S
Cottage Grove

Man Cave Plus

Minneapolis

Mancini Digital

2329 Lukewood Dr
Chanhassen

MCLEOD USA

Minnetonka

Mobile Development Experts

15190 Cimarron Ave
Rosemount

N HOME PC REPAIR

6435 HIGHWAY 65 NE
Minneapolis

Omega Computer Consulting and Repair

203 Cooper Ave N
Saint Cloud

OMNI Online Solutions

1409 11th Ave South #106
Minneapolis

PCPC Support

Nationwide Support Center

Performance Media Placement

23172 Plaza Pointe

PERSONAL COMMUNICATIONS INC

2704 2nd St S Ste 1
Saint Cloud

PIXIUS COMMUNICATIONS

12400 PORTLAND AVE S
Burnsville

PROWIRE INC

4101 NICOLS RD
Saint Paul

Quality Copywriting Services

1705 Livingston Ave Suite F
West St Paul

Red Wing Computer & IT Services

103 W 6th St
Red Wing

RevLocal

80 S 8th St
Minneapolis

RON'S SATELLITE SYSTEMS

17600 HWY 65
Andover

Satellite Consultants DirecTV

14051 Burnhaven Dr
Burnsville

SKYPOINT INTERNET

PO BOX 567
Rockford

SlickRockWeb Inc.

601 Carlson Parkway
Hopkins

Social Karma Marketing

820 140th Lane NW
Andover

Stratosphere Networks, LLC

7760 France Avenue South
Minneapolis

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

Technical Reinforcements Inc

3533 Longfellow Ave
Minneapolis

The Computer Shoppe

2515 White Bear Ave
Saint Paul

The Right Way to Write

30 East Georgia Street

The Wire Masters

7146 Shady Oak Rd
Eden Prairie

Time Warner Cable Minneapolis

801 Plymouth Ave N
Minneapolis

USFAMILY.NET

4050 Olson Memorial Hwy
Minneapolis

Venture Technologies LLC

PO Box 2293
Wyoming

Verified Credentials

20890 Kenbridge Court
Lakeville

VISI.COM

10290 W 70th St
Eden Prairie

Webb Design

PO Box 690661

WICKERSHAM SITES

9125 WESTMORELAND LN
Minneapolis

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

Xtreme Innovations

1525 Dalles Drive
Shakopee

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Burnsville Zip Codes

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