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Over 3,088 reviews for
Ypsilanti Internet Service Providers from people just like you.

F
"I was notified that they are no longer going to going to be carrying the wireless prepaid services through
, and I was told that we need" to switch to the wireless carrier of our choice. I was given 3 weeks to switch to another carrier, and I was informed that I would have to use the balance of the prepaid phone or the minutes would be forfeited. My issue is that the phone is my Aunt's, who is currently out of country, and there would be no way that $80 worth of minutes would be used within 21 days. After being bounced around several customer service agents, I was given the run around that I was unable to speak with them, not a manager. It's very frustrating that I was unable to talk to someone that would understand the issue of in no way being able to use all of these minutes within a short period of time. What I am seeking would be a credit for some of the money that I have for the prepaid for the talk minutes. I just think that is a lot of talk time to ask any customer to use within a 3 week period. This is a very poor business practice and it is very frustrating that customer needs/money is not being considered within this scenario.

-Torey T.

B
"I was trying to decide who to go with and Angie’s List didn’t have a lot of good information. In fact nobody did. I just went with whoever had the" fastest internet available. The service call was free, but the service itself costs about $145 monthly and that includes internet and premium services also. Their customer service is fine. They solved the problem itself. They come when they say they’re going to on a certain day within a window of time. The people are good but the system isn’t that great. They are way too expensive.

-Theodore S.

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Local Articles in Ypsilanti

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Internet Service reviews in Ypsilanti

N

Rating
I think APD was an absolute amazing company. The owner and the marketing director both came to my business and took care of business. They sold me from the get go! Everything they had to say just made sense. Not to mention the fact that if I did not at least double my profits in 3 months, they would fully refund me.....You cannot beat that.
...More /> These guys are amazing and I will be working with them in the future.
- Alan R.
B

Rating
I find the service good and I
Ypsilanti Internet Service Providers Provider Name Locked
’t have any problems. When I do have a problem, usually I have to reset routers or the modems. Their customer service is very good. If you call them, they are very helpful. The repair service is excellent. The internet service, even with their router, is out quite a bit. I switched to their router at their suggestion, hoping to improve the service, which it did not.
- Harry D. B.
A

Rating
It's been some time since it was installed, but as far as I remember the installation went fine. We use both phone and internet service. We have had no problems with the phone service. It is cheap and totally reliable, with many useful features. The internet has gone down on rare occasions, but for the most part is very reliable. I would recommend both services.
- Marcia B.
A

Rating
I called in to see if I could get service on 1/8/2015. The office staff informed me that I was in the service area but they would need to do a site evaluation to insure that I could get a reliable connection, I was told that this is a no charge service for them to come out and check the site and that they would be out the next morning to make the check. They did come out the next day and had to get up on my roof to see if they had line of site to one of their towers in the area, as it turned out I had a clear line of site and that I would only need the basic install. The very professional and polite and informed me that the office would call back to give me a install cost and set a time for the install. The office call back on the 1/12/2015 Monday and after a short conversation I agreed to the $200.00 install fee and would pay a prorated charge for service for the balance of the month. The total came to 259.00 dollars with sales tax. I set the install up for the next morning at 9:00 am. The same man that did the evaluation did the install. I about 2 hour he had me up and running. The whole process was easy and quick! I was completely satisfied with the company. They were on time and communicate with me though out the whole process. I would recommend them to anyone need a great rural internet provider.


- Warren S.
D

Rating
Changing internet and TV providers is a night
Ypsilanti Internet Service Providers Provider Name Locked
. When I moved into my home uverse was fastest, I have family who have worked for AT&T so I thought... why not...
Uverse has some great features, but their prices are outrageous.
The challenge, the only competition in town (for internet service) is Xfinity/Comcast. They are both so big that it is hard to get a reaction out of them.
To be fair, the Phone service people were professional, albeit always off-shore.
The people that came to the house, super professional, very nice, easy to get along with.
I consider the field workers to be top shelf working with what they have.
Biggest issue and why I am switching providers? The DVR service... You watch it for a while and it stutters, it has been on-going for over 6 months... I have had different service people here, they have swapped out the DVR TWICE. They have re-wired my home, attempted to charge me for re-wiring once.
Comp'd me more than once for part of the bill, but they cannot fix the DVR stutter. My was on a plane waiting to take off when I called him and complained about it "doing it again" the man in the seat next to him from South
Ypsilanti Internet Service Providers Provider Name Locked
who also had uverse said they had been having the same problem for about the same time. We can only assume it is something in the hardware or software of the system. In any event they cant fix it and we cant record things have the family sit around to watch a movie and have the playback freeze many times or not play at all.
- Rose A.
D

Rating
The main reason things didn't go well is that the TWC approach to customer service is to push additional services on the customer. Both times I called, the reps wanted to ask me questions about my internet use, number of devices in the home, etc., leading up to offering me "the best option". For example, the sales rep. offered me a bundle for $103/month, when all I wanted was the internet service for $35! Even when I called to cancel, I was asked similar questions, which seemed totally irrelevant to cancellation. When I asked who I could contact to file a complaint, I was told I should go to the nearest store to fill out a form--that's ridiculous! In addition, several personal remarks were made during the sales call that my husband and I found totally irrelevant. Maybe that's TWC's idea of personalized service, but it didn't work for us. Finally, the sales reps should have a clear understanding of the installation process, so they don't argue with a customer (as this one did) about what might be required. That would allow the customer to know the full cost of installation and make an informed decision. The technician who came out was the only person in this process who seemed to know what to do, and provided excellent customer care.
- Shernaz G.
B

Rating
I changed the TV service because of increasing prices, but I kept the land line phone and Internet. Even when they dropped the price, they dropped it from the raised price, not the previous one.
- Nathan F.
C

Rating
I work from home. The internet service went out early Monday morning and did not get resolved until after 6pm that evening. I lost an entire day of work.
- Barbara S.

All Internet Service Providers in Ypsilanti, MI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

5LINX

Detroit

Accounting Services For You

P.O. Box 930698
Wixom

ACM Auctions & Estate Sales

PO Box 1481
Southgate

AIM GRAPHICS

25720 EUREKA DR
Warren

Alexander Technical Resources

1263 Glenwood Ave SE

All Pro Audio Video

3189 Goodrich St
Ferndale

Amazon Business Services

41325 clear water way

Andy's Web Tools

646 N Riverside Dr

Arbor Computers

3181 Packard Rd
Ann Arbor

Ascend Internet Marketing, Inc.

PO Box 252882
West Bloomfield

AT&T

PO BOX 8100

AT&T

111 Monroe St
Detroit

AT&T U-verse Warren

26631 Van Dyke Ave
Center Line

Best Practice Institute

410 Evernia Street

BingoCRM

26700 Lahser Rd
Southfield

BRIGHT HOUSE NETWORKS

700 CARILLON PKWY

Brown Box Branding

46215 Butte Dr
Macomb

Canton Computers Inc

6130 N Canton Center Rd
Canton

Charter Communications Whitmore Lake

7232-7378 Strawberry Lake Rd
Whitmore Lake

Charter Communications Whitmore Lake

10223-11169 Elmcrest Rd
Whitmore Lake

Chimovitz Industries

2820 Maple Road
Troy

Clear Rate Communications

555 S Old Woodward Ave
Birmingham

CMB Network Support

9139 Boulevard 26

Comcast

2220 Pittsfield Blvd
Ann Arbor

Comcast Ann Arbor

309 S Main St

Comcast Ann Arbor

2505 South Industrial Highway
Ann Arbor

Comcast Ann Arbor

5775 Interface Drive
Ann Arbor

Comcast Ann Arbor

440 Church S
Ann Arbor

Comcast Ann Arbor

440 Church St
Ann Arbor

Comcast Ann Arbor

2505 South Industrial Highway
Ann Arbor

Comcast Bloomfield Hills

2895 Quarton Road, Bloomfield Hills, MI
Bloomfield Hills

Comcast Bloomfield Hills

2895 Quarton Road, Bloomfield Hills, MI
Bloomfield Hills

Comcast Clarkston

7460 M E Cad Boulevard
Clarkston

Comcast Clinton Twp

43986 North Gratiot Avenue, Clinton Twp, MI
Clinton Township

Comcast Clinton Twp

43986 North Gratiot Avenue, Clinton Twp, MI
Clinton Township

Comcast Dearborn Heights

2500 South Gulley Road, Dearborn Heights, MI
Dearborn Heights

Comcast Dearborn Heights

2500 South Gulley Road, Dearborn Heights, MI
Dearborn Heights

Comcast Detroit

1200-1298 Brush St
Detroit

Comcast Detroit

118 W Lafayette Blvd
Detroit

Comcast Detroit

12775 Lyndon Street, Detroit, MI
Detroit

Comcast Detroit

7747 West Vernor Highway Detroit, MI
Detroit

Comcast Detroit

118 W Lafayette Blvd
Detroit

Comcast Inkster

28474 Michigan Avenue
Inkster

Comcast Plymouth

696 N Mill St
Plymouth

Comcast Plymouth

14909 North Beck Road Plymouth, MI
Plymouth

Comcast Pontiac

1260 Joslyn Avenue
Pontiac

Comcast Pontiac

125 N Saginaw St
Pontiac

Comcast Pontiac

73 Henderson St, Pontiac, MI
Pontiac

Comcast Pontiac

73 Henderson St, Pontiac, MI
Pontiac

Comcast Rochester Hills

6980 North Rochester Road
Rochester

Comcast Romulus

12750 South Huron River Drive
Romulus

Comcast Southfield

25626 Telegraph Road
Southfield

Comcast Sterling Heights

38550 Van Dyke Ave
Sterling Heights

Comcast Sterling Heights

36250 Van Dyke Avenue, Sterling Heights, MI
Sterling Heights

Comcast Warren

30736 Hoover Rd
Warren

Comcast Warren

27465-27635 Earle Memorial Hwy
Warren

Comcast Westland

6240 North Hix Road
Westland

Comcast Westland

36750 Ford Rd
Westland

Comcast Westland

38260 N Executive Dr, Westland, MI
Westland

Comcast Westland

38260 N Executive Dr, Westland, MI
Westland

Comcast Westland

38260 N Executive Dr, Westland, MI
Westland

Comcast Woodhaven

21170 Allen Road
Woodhaven

Comcast YPSILANTI

1-43 U.S. 12 Business
Ypsilanti

CommercePundit.com

1625 Lakes Pkwy.

ComTech Central

30349 Gratiot Ave
Roseville

Connect My Service

375 W Grand Blvd
Detroit

Cornerstone Technology Inc.

4007 Carpenter Rd #102
Ypsilanti

Detroit Internet Marketing, LLC

2609 Crooks Rd #220
Troy

Diligent Management and Consulting Services

960 Dedham Court
Bloomfield Hills

Directv Detroit

1101-1199 Farmer St
Detroit

Directv Taylor

9045 Telegraph Rd
Taylor

Dish Network Auburn Hills

2501 Commercial Drive
Auburn Hills

Dish Network Dearborn

2731 Monroe Street
Dearborn

Dish Network Dearborn

7124 Miller Road
Dearborn

Dish Network Eastpointe

16800 East 9 Mile Road
Eastpointe

Dish Network Roseville

27360 Gratiot Ave

Dish Network Sterling Heights

8123-8235 Plumbrook Rd
Sterling Heights

Dish Network Sterling Heights

8123-8235 Plumbrook Rd
Sterling Heights

Dish Network Sterling Hts

12500 19 Mile Road
Sterling Heights

Dish Network Ypsilanti

133 West Michigan Avenue
Ypsilanti

Dish Networkiii Warren

26036-27198 Earle Memorial Hwy
Warren

DSL Detroit

Detroit

Dyer Media Group

12737 Kings Lake Dr.

Eclipse Assistant Services

83 N Andrews St
Lake Orion

Element X Studios, LLC

679 Jener Place
Plymouth

EXTROMEDIA

Saint Clair Shores

Fire And Security Tech, Inc

po box 638
New Baltimore

FM Dish

6335 Haggerty Rd.
West Bloomfield

ForbenMedia

7401 Summerhill Road

Frontier Communications

8001 W Jefferson Blvd

Get Found On Google

49575 Bog Rd. # 2
Belleville

Gigabyte Computer Services

3723 15 Mile Road
Sterling Heights

Gourmet Bouquet

Eastpointe

Gowebbaby

26700 Lahser Road
Southfield

Green Plug District, LLC

20780 Sunnydale Street
Farmington

Greencastle Web Design

676 Shannon Drive N

GRID4 COMMUNICATION INC

2107 CROOKS RD
Troy

High Level Marketing

7031 Orchard Lake Rd.
West Bloomfield

Homemade Design

41 Monument Ave

Innovative Computers

17033 RENTON RD
Belleville

Inskeep Media and Production

8255 Rattalee Lake Road
Clarkston

INTEGRATED INFORMATION SERVICES

185 Coolidge Rd
Birmingham

JB Technologies

1000 North Opdyke Road
Auburn Hills

Joule Networking llc

24725 Ivywood Dr.
Farmington

Juju Web Designs

p.o. box 5172
Dearborn

Light Visions Web Design

Po Box 186
Clarkston

MIDWEST COMPUTER SERVICES, INC.

3080 Orchard Lake Road
Keego Harbor

Modern Web Studios

1067 N Main St

OuT of the BoX Sales & Marketing Consultants

14330 Industrial Center Drive
Shelby Township

PCPC Support

Nationwide Support Center

Performance Media Placement

23172 Plaza Pointe

Phone Service Detroit

719 Griswold St

Phone Service Detroit

719 Griswold St

Powerbiz directory

21101 Cambridge Drive
Northville

Promotion-Employment.com

P.O. Box 48348
Oak Park

Sarsfield Technology LLC

773 Sylvanwood Drive
Troy

Savior Image, LLC

20361 Villa Grande Circle

Scintro Systems Inc

20804 middlebelt rd
Farmington

Smart Ideas by Joe Shipley

2147 W Isthmus Loop

Smart Link Solutions

29445 Beck Rd Ste A-203
Wixom

Smart Link Solutions

29445 Beck Rd Ste A-203
Wixom

Social Media Wise Girl

41800 Hayes Rd Ste 517
Clinton Township

Studio 7

1200 Woodward Hts
Ferndale

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

The Diamond Corporation

25219 W 8 Mile
Detroit

The Right Way to Write

30 East Georgia Street

TibiDesign

6611 Yale St Apt 323
Westland

Time Warner Cable Dearborn

Time Warner Cable Dearborn
Dearborn

Time Warner Cable Southfield

1000 Town Ctr # 440
Southfield

Web & Moore

31680 Joseph Dr.
Chesterfield

Webb Design

PO Box 690661

Webdb

80303 Wahl Road
Richmond

Wescomm Technologies Inc.

15091 Champaign Rd
Allen Park

WHITLOCK IMAGING

10096 Hart Ave.
Huntington Woods

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

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