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And the salesman gave our three year old a bag which included a mouse puzzle which is his favorite!"
The only issue we had was that the discharge pipes were not glued together outside, so they had to come back and address that issue. That took a couple of weeks to get done (part of that was our delay in discovering it), and then the supervisor came out to double check the work. I am overall very satisfied with the job done and would recommend
evaluate my issue and provide an estimate on the solutions.
I based my decision to contact this company based on a positive recommendation from Home Improvement Website and excellent rating from Angie's List.
When the representative came to my home he listened to my concerns and inspected the problem. He diagnosed my issue and educated me on my options. The representative seemed very knowledgeable and caring about solving my issues. I have since contracted with him to address my issue. I will re visit this rating after the work is done.
I based my decision to contact this company based on a positive recommendation from my wife’s coworker. The company also got a decent rating from Angie's List. When the representative came to my home he immediately diagnosed my issue before he came into my home to hear or see the issue I had. I need a full outdoor basement waterproofing system.
After explaining to him and showing him my issue he said I could address this issue myself. I guess this job was too small for him.
He then explained the bigger
He tried to pressure me to sign a contract immediately. I told him I would like to explore my options and educate myself before making a decision. Because of my referral he offered to discount the job by 20%. I explained I still wanted to explore my options.
After exploring other solutions and educating myself. Every source tells me that you should not fix something that is not a problem. And if the initial system failed after 10yrs why would replacing it with the same system work. Overall I did not feel comfortable that this company truly wanted to address my issue but wanted to sell me an expensive basement waterproofing system I may not need.
Note: I received a call from the company willing to come back and give me another estimate on my JOB wanting to discount the job even further. I declined the offers.
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