"Things started not so well right from the beginning-I had the day off and they were supposed to come for an inspection at 11. Got a message on Angies list that they were behind and couldn't make it until 4. Got the message around 10:30. The owner ...more showed up at 4 and said the person who ususally does her estimates was tied up. She really couldn't give me an estimate and just said that she would know more when they showed up for the job. Two days later, 2 painters show up. A woman and young boy. They both looked like they were really sick but said they were over the flu. Turns out they really werent over the flu and were sick all day at my house. Several times they mentioned how sick they were. My son and I also got sick and missed school and work because of being in contact with them. I wish they would have stayed home if they were not sick. I noticed several spots were the paint had drips right away. I also noticed a few spots on my hardwood floor. They did not cover my floor at all. Turns out there were spots all over my floor. The paint was a cream color and I have white washed pine floors so it was difficult seeing all the spots at first. They were supposed to come the next day to do the hallways which I had agreed was going to be an extra charge. They had gotten everything else done the first day. When I came home I noticed that the hallways were not done. At first I wasnt even sure they had shown up but noticed a bill on my counter. The bill was for 3.25 hrs each for 2 painters. They did another coat on the trim which looked better the day before. It had several streaks and drips and looked horrible. In the daylight I saw all of the paint that was on my hardwood floors. They painted 3 doors that I didnt even ask to be painted but left a bill for. The day before I got a note saying that if I wanted the doors painted to contact
and arrange. I did not contact Courney because I did not want them done. On the same note, the painter wrote that the doors were done and the living area complete. The ony problem was that the living area was complete the day before and I never asked them to do the doors. Courney also said that they fixed my plaster. What they fixed was 2 nail holes. The deal said that minor repairs were covered and I am not a professional but I would think that 2 nail holes were minor and pretty common on paint jobs.
disagreed and said they were extra. Luckily I had removed everything else but 2 picture hooks because they just painted over those and anything that was left on the walls. They even got paint on the lightbulbs of my recessed lights. There was also paint on the glass for my front door. They painted the door but left the trim around the glass insert the original color. One is white and one is cream color. Looks horrible. I sent a message immediatly to
the owner who said she wanted to come and inspect the job. I waited 4 hours for her to show up. No messages or phone calls to say that she was held up or could not make it. Several days later she sent a message, after I sent another message asking what happened to her. She said she ended up in emergency with the flu. I am sorry that she had the flu and I certainly know how bad she felt but she should have gotten word to me some how. I took care of my responsibilites when I was sick with the flu. We sent a couple of messages back and forth and the last message she sent was that I was uncooperative and she was adding interest to the money that I owed her for things that I did not ask them to do. My final message back to her was how was I being uncooperative when I waited 4 hrs for her to show up and never got a call or message saying she could not make it. She never responded to my message. I waited several days for her to come out and didnt move any of my furniture back or put up the blinds. I would never recommend this company. I have given her several opportunites to come and look at the job and correct it. I don't think that I should have to pay for something I did not ask them to do but I was hoping we could have worked something out. I am very upset about my floors. I fell that the owner
was very rude and not professional in any way. I have been trying to get all the paint off of my hardwood floors for weeks. Once again I am not a professinal but I think that covering hardwood floors would be one of the first things you do before you start painting. I was very embarrassed to have my family over for my son's first communion party which
was aware of. I have used Angie's list at least 10 times in the past and have always been very happy with all of the providers. This is the first company that I have ever had problems with. "
Rated Review by Cindy O.
"Excellent work, very professional and honest. Work was completed in one week. Very promp and detailed. I needed a particular color that was a California color.
found the colors of paint I wanted and the paint was included ...more in the price. It is a top brand and expensive. All the wood trim was also included in his price. I found him and his staff to be very courteous. He never added onto his original price. He was always on time. I plan on having '
' to do other work this year. His work ethic is top quality as well as his professionalism. "
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Angie's List In The Press
Waterford Interior Painters Reviews
did a great job floor looked great, Fireplace looked great and put up a ceiling fan. We are 100% satisfied. He is coming back in a few weeks to do some more work. I will be using him for all my stuff in need done he is a
and the team did a great job. He came right out and gave me a quote and started a few days later on a Sunday. He was right on time both days and did a great job. He also took care of me on a few extra things he didn't have to do. I will be using him again for our upstairs and our deck this summer.
"The work was done in a timely fashion with professionalism. When we contracted Mr.
, we were informed that they would not be able to the job until October as they were booked solid, allowing us to decide if we wished to wait that long. The crew arrived as promised on October 29 and showed concern in ...more protecting all areas that could be damaged while the spray painted. The team work these individuals showed, made the work progress in a very timely fashion and the job was completed ahead of schedule! During the two days the crew was with us, Mr.
would come by to make sure we were happy and the work was being done as contracted. They even installed some blinds in our second story skylights, while they had the scaffolding to reach that high. I would definitely recommend this company. We were completely satisfied with the work that was performed. "
, did an awesome job. After I showed him the areas that needed painted, he started right in. I had knee surgery the second day he was here but had complete confidence the job would still get done. He took his time and did an amazing job. I thought the job price was very reasonable and my house was left spotless! ...more I would definitely hire this company again. "
"We received 3 bids from other vendors but were very impressed with the visit from
Knoph. He was very creative with us on suggestions for colors and using accent walls plus his professionalism was very good.
was not the cheapest bid but we went with him because of
. His crew was ...more equally fantastic. The quality was beyond reproach and they worked until at least 7:30- 8PM nightly. They went out of their way to make sure we were very satisfied. The walk through at the end was very professional and they suggested and redid things that did not meet their standards. They continually did little things that were not required to ensure we approved of the job. I would highly recommend these guys and we will use them again."
"The estimator under-estimated the job, and when the painter came out to do the work he said the bid was too low and he would not do it. They sent out someone else. They did not cover all of our furniture and paint did get on some of the furniture. They kept sending us back for more paint. They ran out of paint in one room and used a different color. ...more When I went to pay the bill, they tacked on an extra 3% because we paid with a credit card but did not tell us up front or I would have paid by check. I will never hire them again or recommend them. When I spoke to the manager, he could care less about the problems with the painting. Some days they did not show up to paint."
"We were very happy with the outcome of this very large project. The entire basement is a big one and the chore was very complicated for them due to my specialization preferences. I wanted a really nice custom made bar and they did this easily for me. I also wanted special paneling and other design work and they worked right along with me completing ...more this. I highly recommend their services and wouldn't hesitate one moment to use them again if I needed it."
"He came by, checked out what I wanted done, gave an estimate (there were no
charges) the final cost same as estimate. He is very particular about his work. No roller
on walls-cut in work is neat-cleans up all his mess. No unexpected charges-needed repairs were done, even a couple that he noticed, while ...more doing the job. Showed up when he said he'd be there, finished job in the specified time. He even moved a couple of large pieces of furniture back in place for me."