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Waterford Garage Door Installation And Repair Articles
Garage Door Installation And Repair reviews in Waterford
He politely offered to install new, heavy duty springs on the garage door, to see if that would "help" I declined, since I couldn't see how this would fix the broken part. (Stronger springs might have prevented the part failure, but we were past that.) He then provided me with an estimate for a new garage door opener (with new garage door springs). And an invoice for a service call!
My concern? I was charged $89 for a sales call!
I knew that replacement might be required, but I did not expect to be told that T&C does not carry parts for Genie openers, and, because of that, replacement was the only alternative. Had I been provided that information when I made the appointment, I would have hunted for someone else to do the repair. Failing that, I would have most likely come back to T&C for replacement, based on the positive experience documented in other reviews.
Instead, I have been left feeling that they misrepresented the service available, and charged me for the opportunity to provide a quote.
BTW - The company description on Angie's list says no travel charges and no service fees. Perhaps that should be updated. Since no work was done, yet I was charged, I believe this description is inaccurate.
9 August update: The owner called today, hoping to better understand the situation that ”
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