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Update: Based off of my previous positive experience with this company, I wanted to thank them by giving them more business. We were given a wood burning in law (in one week!) and I wanted to see about getting it put in. I am ignorant of all the different parts of a chimney, how they are built, how they work and so on. So after emailing back and forth with
When you asked me how much I thought for the liner I stated around 1700-1800 to which I came up with $1900.00. This was
before discussing installing an access door ,which is additional cost. Best I can do is knock off $200.00 Bottom line.
He was sure to bold "thought" and "the liner". Anyways, based off of my conversation with this guy and this email, I will no longer be doing business with this company. If they feel that a confrontational email is the only ways to handle customer's questions for a PAID estimate than I need to look elsewhere, and you should too.
See comments above - I am not happy with the cost as well as the service provided given the inability to reach the areas that were badly in need of cleaning and not actually cleaning or inspecting the areas of my house that they did not have the proper supplies (ladders) to reach. I would not recomment them and would like my money back for what was paid.
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