Utica Home Improvement Store Articles

Sample Reviews

F

Rating
Ordered a complete new Heat pump and furnace from
Utica Lumber Stores Provider Name Locked
. I had to pay the entire amount of the sale up front ($14,000) three weeks before installation. When I checked on the price I was charged I found out I could save over $3000 by going directly to a local HVAC contractor and cut out the
Utica Lumber Stores Provider Name Locked
middleman
Utica Lumber Stores Provider Name Locked
-up. When I canceled the sale not only were they not happy, but they are playing games with me in getting me my refund. I have disputed the charge with their credit card provider and am waiting for a resolution. I will never again go to
Utica Lumber Stores Provider Name Locked
to purchase a big ticket installation. as they do not deal with honesty and integrity.,
- Steve S.
F

Rating
On April 19, 2013 we ordered
Utica Lumber Stores Provider Name Locked
Garden carpet by the
Utica Lumber Stores Provider Name Locked
Collection from the
Utica Lumber Stores Provider Name Locked
and had it installed on May 13, 2013. There was a defect in the design and the pattern of the carpet that caused it to be darker grey when vacuumed in one direction and a moondust grey when vacuumed in another direction. The carpet was inspected on May 24, 2013 and on May 25, 2013 The
Utica Lumber Stores Provider Name Locked
initiated a refund on the carpet.
On May 25, 2013 we ordered Pembury carpet from the Soft Collection at The
Utica Lumber Stores Provider Name Locked
to replace the defective carpet. The carpet was installed on June 21, 2013. On
Utica Lumber Stores Provider Name Locked
30, 2013 my spouse and I made the final move to this residence in Interlochen, MI from our previous home in Saginaw, MI. We are the only two residents at 11790 Many Oaks Drive.
The carpet has many visual defects after one year of use. There are loose threads on the seams and between the rooms. There are multiple spots in the nap where the weave has loosened and loops have pulled up from the surface. The carpet has a 20 year warranty.
On April 25, 2014 I sent a letter to three people at The
Utica Lumber Stores Provider Name Locked
outlining the problem. The three people were the Manager of the store, the Carpet Department Manager, and
Utica Lumber Stores Provider Name Locked
Sinnard, the Specialty Manager who visited our home and initiated the refund in 2013.
I received the following reply via EMail from The
Utica Lumber Stores Provider Name Locked
on May 5, 2014:
"Mr.
Utica Lumber Stores Provider Name Locked
, I have created a work order to have someone come out and look at your carpet. Some loose threads can be normal in newer installs, When we send someone out I will have them take pictures of all your concerns and see if we need to get the carpet mill involved. You should hear from someone in about 3 days to schedule an appointment.
Utica Lumber Stores Provider Name Locked
(no title provided)
On May 21, 2014 two members of
Utica Lumber Stores Provider Name Locked
Install (a subcontractor used by The
Utica Lumber Stores Provider Name Locked
for installation) were at our Interlochen residence to take pictures. They assured me that the pictures would be forwarded to The
Utica Lumber Stores Provider Name Locked
. Please note that no employee of the
Utica Lumber Stores Provider Name Locked
made any visit to our house.
Seven weeks passed. I had not received any communication from The
Utica Lumber Stores Provider Name Locked
.
On
Utica Lumber Stores Provider Name Locked
7, 2014 I sent a letter to The
Utica Lumber Stores Provider Name Locked
concerning the carpet. My final line was "I would appreciate your prompt response to this matter". The letter was sent via US Mail to the same three people listed above. A copy of my April 25, 2014 letter was attached.
Three weeks passed with no response. On
Utica Lumber Stores Provider Name Locked
28, 2014 I sent another letter inquiring about the matter. A copy of my April 25, 2014 and my
Utica Lumber Stores Provider Name Locked
7, 2014 letters were attached. The letter was sent via US Mail to the same three people listed above.
I am appalled by the lack of response from The
Utica Lumber Stores Provider Name Locked
concerning the poor quality of their product. I am still anxiously waiting to hear from them.
Utica Lumber Stores Provider Name Locked

August 16, 2014

- Greg S.
F

Rating
They promised a deliver date that came and went which held up our entire build schedule. They are a nightmare to deal with. They don't have samples of what you need to order. Horrible customer service. Items received way beyond the promised deliver date. Items were delivered damaged, and or with missing parts.
- angela G.
A

Rating
Despite a few hiccups scheduling (initial order was automatically set to deliver the next day without contacting us as was expected and we live out of state so that was a problem, then the delivery was cancelled due to the item not arriving in stock by the delivery date and the subsequent delivery was scheduled for a completely different date than agreed upon) the actual delivery and hookup went smoothly. The delivery drivers were nice and conscientious.
I recommend verifying the date of delivery a few days before you expect the item just to be sure the date is correct!


- Melissa L.
D

Rating
Ordered counter tops through
Utica Lumber Stores Provider Name Locked
. They use a company out of Denver. They measured my counters, and took my new sink, so they could cut counters perfectly to fit large farm sink. On first date of install, they forgot the sink. Had to wait 2 weeks for them to return, and then last minute said it would be another week. They showed up 3 weeks later, and had not cut the counter to match the sink yet. Had to wait 4 hours for them to install the counters and cut the hole for the sink.
- Steve E.
B

Rating
It went very well. The staff, especially
Utica Lumber Stores Provider Name Locked
, was very patient with my questions and letting me get in and out of the tubs on the showroom floor. They even researched and found a perfect solution for the tub water getting cold - bask heating in a
Utica Lumber Stores Provider Name Locked
tub! The grades that are less than an A may be due to a horrible lack of communication with Mariott (
Utica Lumber Stores Provider Name Locked
F) and this business.
- Janice E.
A

Rating
Overall we were pleased; it just took much longer than we expected. The cabinets were delivered on June 17th and the backsplash was installed yesterday (August 12th). Installers were very good: professional, thorough, fast and for the most part dependable. There were some communication problems between us and some of the supervisors both at
Utica Lumber Stores Provider Name Locked
and supervisors with some of the sub-contracting companies but it all got worked out. (There were times that it was difficult for us to believe that everyone understood that phones were meant to be used. Calls were sometimes not returned as promptly as we would have liked in some situations and other times not returned at all.) I truly believe if a person knew what was involved and how long it was going to take for such an extensive remodeling project, no one would ever decide to do it but we are very pleased with the final results.
I would like emphasis that installers (
Utica Lumber Stores Provider Name Locked
,
Utica Lumber Stores Provider Name Locked
,
Utica Lumber Stores Provider Name Locked
P.) are outstanding in their line of work.
Utica Lumber Stores Provider Name Locked
and
Utica Lumber Stores Provider Name Locked
at the Knightdale
Utica Lumber Stores Provider Name Locked
are the best. The design of our kitchen by
Utica Lumber Stores Provider Name Locked
could have not been any more perfect and the cabinets are exactly what we wanted.
- I M C.
A

Rating
shipping was slow, had to call to confirm address, but gift card finally arrived with no issues
- Stephen M.
F

Rating
I purchased a linoleum flooring for my kitchen in store. It was supposed to be seamless. The installer said it was not. After my floor was already prep'd & ready to instal. The store manager said he would discount the job by 400.00 to compensate. I agreed. Also the installer said I did not need a subfloor which was in the estimate of charges for $333.00. This should have generated a credit of $733.00. What they did was charge me $2.00 soft for skim coating @196 sq ft to compensate for the $400.00.


- Gerald A.
B

Rating
The sales
Utica Lumber Stores Provider Name Locked
dropped the ball on a $45K window order. I gave him the list and did not hear from him for over a month. I got quick response from their competitor, Building Center, and purchased from them. As I mentioned, the yard is now tailored to large conglomerates rather than the local builder. It is too bad this happened. It was a great place to do business in the past. Hopefully they will return to their local yard status and capture the true bread and butter for the industry.
- Robert K.
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All Lumber Stores in Utica, MI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ACO HARDWARE

52891 SHELBY RD
Utica, MI

ACTION BRICK & DESIGN LLC

52730 8 mile
Northville, MI
Brick paving and hardscapes

Affordable Handyman Services

2026 electric
Wyandotte, MI
Affordable handyman solutions provides a general contractor service for affordable rates in a...

ALUMINUM SUPPLY CO INC

14359 MEYERS RD
Detroit, MI
Aluminum supply company, inc. was founded by robert marshall in 1948 and quickly became known...

Bradley Duane Inc.

3997 Dartmouth
Oxford, MI
We are a small but growing painting & maintenance business. we have a small number of highly...

Bright Power Solutions Inc

45100 Sterritt St Suite 106
Utica, mi
We are a full service contracting source. we do the work ourselves. we do not sub contract our...

Carpenter Bros Hardware Do it Center

2753 Plymouth Rd
Ann Arbor, MI
Independently owned. additional dba - do it best corp.

Cedar Wholesale Supply

138 NorthBound Gratiot Ave
Mount Clemens, mi
Hydroponics supply store

Chelsea Lumber Co

Old Barn Cir
Chelsea, MI
Cost is determined by the job. financing available. additional contact name - bob daniels,...

commando lock company

1485 temple city drive
Troy, MI
Commando lock is a us manufacturer of military grade padlocks for government and commercial...

CONSUMERS LUMBER

13756 Jack Pine Ln
Utica, MI

Contract Services Restoration LLC

4815 Mildred St
Wayne, MI
We have 5 members of our team as of now, and alot of temp workers that are on call and ready...

D & M TOOLING SOLUTIONS

50571 Central Industrial Dr
Utica, MI

DBC Company, Inc.

46574 ERB DR
Macomb, MI
Your full service licensed builder and manufactured housing contractor specializing in...

DeYonker Window & Door

1875 W Auburn Rd
Rochester Hills, MI
We are a full service window replacement sell & install

DILLMAN & UPTON

607 Woodward Ave
Rochester, MI
One hundred year old family owned and operated full service home and building center offers...

Eco friendly Cleaning Supplies

20284 Hunt Club
Harper Woods, MI
An online store specializing in eco-friendly, non-toxic cleaning supplies. prices vary from...

GILBERT'S PRO HARDWARE

21912 HARPER AVE
Saint Clair Shores, MI
Gilbert's pro hardware is a 3rd. generation family owned business founded in 1949. we excel in...

Great Lakes Property & Investments, INC

P.O. Box 705
Birmingham, MI
Property management, rental and renovation services

Half Price Sinks and Faucets

5711 NE 14th Ave
Fort Lauderdale, FL
Half price sinks and faucets was founded on the belief that our customers deserve to have all...

HELLEBUYCK'S MOWER CTR INC

52881 VAN DYKE AVE
Utica, MI

Home Depot

20500 13 Mile Rd
Roseville, MI
We're here to help you do more. provide the know-how you need. give you the resources to get...

Home Depot

39825 Ford Rd
Canton, MI
More saving, more doing.

Home Depot

225 W Avon Rd
Rochester Hills, MI
We're here to help you do more. provide the know-how you need. give you the resources to get...

HOME DEPOT

660 W 12 MILE RD
Madison Heights, MI

HOME DEPOT

18700 MEYERS RD
Detroit, MI

HOME DEPOT

8760 26 Mile Rd
Utica, MI

Home Depot - Commerce Twp

355 Haggerty Hwy
Walled Lake, MI

J & J ACE HARDWARE

2015 AUBURN RD
Utica, MI

JD Engle Construction

Livonia, MI
We can handle all of your renovation needs. this eliminates the need to call several different...

JEMAR TOOL INC

51268 Fischer Park Dr
Utica, MI

Jewel Construction and Remodeling Services, Inc.

2207 Anita
Grosse Pointe, MI
Our firm has been in operation since 1997 with a number of 9 qualified personel in there...

JIMMIE'S AT HOME

14215 HALL RD
Utica, MI

JOHN'S LUMBER

34151 S GRATIOT
Clinton Township, MI
Mailing & billing address: po box 828, mt. clemens, mi, 48046. additional fax #(586)791-8306.

JOLICO J BAKER TOOL INC

4325 22 MILE RD
Utica, MI

Kitchen & Bath by Rite-Way

32090 John R
Madison Heights, MI
Rite-way has been in business for 29 years. we specialize in kitchen and bath remodeling,...

L Group Contracting LLC

47093
Novi, mi
Growing business, offer all types of remodeling and general construction work

LESA MARMI USA

15061 TECHNOLOGY DR
Utica, MI

LOWE'S

2000 METROPOLITAN PKWY
Sterling Heights, MI
License number is mi#2101146786.

Lowe's

2745 W Maple Rd
Walled Lake, MI
Store no - 1814. cost is determined by the job.

Lowe's of Allen Park

23111 Outer Dr
Allen Park, MI
Additional dbas - lowe's, lowe's companies inc, lowe's nursery, lowes, lowes customer care...

Lowes - Woodhaven

21000 West Rd
Trenton, MI
Additional email - corpgc@lowes.com. additional phone - (800) 560-7172. additional dbas -...

MERRETT DESIGN

Detroit, MI
Merrett design is a private contracting company servicing residential and commercial...

NORTH STAR LANDSCAPE

8116 RUSSELL ST
Shelby Township, MI
We are a small company with large capabilities. with our well rounded crew, we can do your...

Paver Maintenance Specialists

5540 Bridgewood Dr
Sterling Heights, MI
Additional phone number - (248) 652-1800; (586) 566-7040.

Peter's True Value Hardware

3455 W Highland Rd
Milford, MI

SECURITY SEAL CO

6865 MICHIGAN AVE
Detroit, MI

Smart Services

2685 Steeple Hill
White Lake, MI
We are a versatile company driven by customer satisfaction and substantiate our credibility...

SMEDE-SON STEEL & SUPPLY INC

46410 VAN DYKE AVE
Utica, MI

Steve's specialty services

Livonia, MI
I run a small handy man service, based out of livonia, michigan.

STONE'S ACE HARDWARE

45645 VAN DYKE AVE
Utica, MI

STUDIO DESIGN & MILLWORK

49420 VAN DYKE AVE
Utica, MI

SUNBURST SHUTTERS

5499 Perry Dr Ste M
Waterford, MI
30 employees. no subs.

SWARTZ DISTRIBUTING INC

8100 24 MILE RD
Utica, MI

Taurus construction management,LLC

31795 harlo dr
Madison Heights, mi
We are a to z complete construction company,the owner of taurus construction management a 29...

THE SHOWER DOOR STORE

1998 STAR-BATT DR
Rochester, MI
The shower door store is a retail store that sells custom and standard shower doors, mirrors,...

THOMPSON'S HARDWARE STORE INC

30 south street
Ortonville, MI
Retail sales of hardware, plumbing, electrical

TVI Supply

25200 Malvina
Warren, MI
Tvi supply is a sdvosb, woman owned, minority owned company. we are a supplier of leading...

UNIVERSAL PLUMBING SUPPLY

14511 W ELEVEN MILE RD
Oak Park, MI

Vampire Professional Tools International

47 Peters Canyon Rd
Irvine, CA
Vampire tools international, inc. is a supplier of high quality, precision hand tools which...

WARREN PIPE & SUPPLY CO INC

18660 15 MILE RD
Fraser, MI

WEINGARTZ SUPPLY

46061 VAN DYKE AVE
Utica, MI

White Construction

1120 W BALTIMORE ST
Detroit, MI
Construction management services allow the customer to exercise total control of the project...

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