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Car Dealerships to Avoid

172

Top Rated Car Dealerships

12

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Over 453 reviews for
Troy Car Dealerships from people just like you.

D
""Repeated bad service forces me to write this..I have serviced my MDX a couple of times at . The first time," I spent more than a few thousand dollars and they were regular in updating me. But when I got the car back, I still had some issues. The second time, I had specifically requested a loaner car when I was going to drop by car for service which they had agreed to, but when I went there there was none. I was to go to airport to pick someone up (which I had specifically told them earlier) and I was kept waiting. After a while, I could not wait and I left. I came back to give the car for service the next day and got a loaner (they did give a discount due to inconvenience). May be I should have learnt by then, but I did not! I had scheduled for another service a few weeks ago and was supposed to get a loaner. I went there, waited... and waited... After 20 minutes or so, no service rep, no loaner and I walked out. I normally don't vent for bad service, since I think may be someone is having a bad day and it is an isolated incident, but a premier car dealer having such poor customer service repeatedly deserves to be pointed out. This has been very frustrating and disappointing.

-RAJESH K.

F
"I purchased a car off eBay from this company and had it shipped. It was described as having "flawless paint". When I received it, I noticed paint bubbled-up" on the rear quarter panels. I notified the seller who offered to pay for some of the cost to have the rust repaired. They stopped answering emails and phone calls and never sent the money.

-Harry F.

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Local Articles in Troy

Auto Sales and Financing

You must take certain steps when buying a car to protect yourself. Whether you buy a new or used car, there are common procedures which will help you avoid a lemon and maximize your investment.

new car (Photo by Angie's List)

Compare auto financing options before buying a new car, truck or SUV to get the best loan rate and terms.

Picture of a car hood up
Auto Service, Auto Sales,

An auto warranty is like a safety net for your car. But make sure you know what's covered.

rear view mirror

Many consumers skip the test drive and buy a new car without knowing what they like or dislike about it.

Local Motors uses a 3-D printer to build its new car, the Strati. (Photo courtesy of Local Motors)
Auto Body Work,

National Harbor will be home to a Local Motors facility where customers can 'print out' their new Strati

Angie's Answers

?

Personally, I would never spend the money on a new car, regardless of any incentives offered.  Nor would I ever buy a used car from an individual.  You never know what is under the hood...

I would find a reputable dealership and look for a certified pre-owned vehicle that has a clear carfax report, and a make/model that is highly rated by Consumers Report or another reputable source.  I'm going thru that process right now. I'm taking my time until the right vehicle comes up for sale thru a dealership I trust.   

?

For donation options, here is a link to a prior response -

http://answers.angieslist.com/were-place-donate-car-q27711.aspx

For sale, here is another answer I previously gave to same type question -

http://answers.angieslist.com/how-sell-damaged-auto-q57349.aspx

?
?
?

Sounds like your biggest problem will be narrowing your list to a limited number of models, and deciding what brand names you are willing to consider to narrow the field.

You can search for websites blogging complaints for each model you are considering to see how they rate with users, and you can also go to the National Highway Traffic Safety Administration website at     www.nhtsa.gov     to see how many recalls there have been on a specific model and year.

Most dealers these days have websites with their listed prices for new and used cars that you can browse to get an idea of available listed prices.

I would also recommend that you check out the used car values (free) for models you might be interested in on    www.edmunds.com    and on Kelley Blue Book  -  www.kbb.com

Those 2 sources will give you a lot of negotiating power, because they list what the dealer pays the manufacturer on new cars, shows what people have been paying for each vehicle model and model year, and shows used valuations also. There are undoubtedly other such sources also - these are just the ones I have used and seem to be the best known.

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Car Dealership reviews in Troy

F

Rating
Right after buying the new car I was driving over railroad tracks and it was very rough. Everyone said it was fine, even the President said it was fine, making me feel crazy. Turns out they didn't deflate some of the air out of the tires. I needed some work done and the two times I took it back I had a horrible service, leaving grease on the seats ...More and the headlights not hooked up. I am very unhappy with their professionalism and service.
- lucia D.
A

Rating
It has gone very well. The customer service is very friendly and they have been very punctual. Also, my actual car buying experience went really well and the salesman worked very hard to get me into the right car.
- Jeffrey D.
N

Rating
DO NOT BUY FROM THIS DEALERSHIP. We assumed that since was owned by the of the city, that they would operate in a manner of integrity. We were wrong. We were in an emergency situation when we went to buy a car, ended up purchasing a vehicle above KKB value with multiple problems. We were told that one ...More of the problems (low tire pressure) would be fixed, but when it turned out to be a nail in a tire (discovered after the sale, despite car going through an inspection before sale), the dealership refused to repair the tire because it wasn't in writing. We inquired about tha battery since it was a hybrid and were assured that it had already been replaced or was in perfect condition. Unfortunately, within days we were seeing issues that turned out to be related to the battery. Now, nine months later, we have to pay around 3k to replace the battery after being discouraged from purchasing an extended warranty and the dealership is absolved of all responsibility despite our certainty that we were knowingly sold a failing car. To make matters worse, we were informed that our battery could have caught fire and endangered ours and our child's lives. After consulting with hybrid experts, we are certain that the dealership knew the battery was failing and chose not to disclose. We will never buy from here again and will discourage all friends and family from ever doing so.
- Brigette Y.
N

Rating
DO NOT BUY FROM THIS DEALERSHIP. We assumed that since was owned by the of the city, that they would operate in a manner of integrity. We were wrong. We were in an emergency situation when we went to buy a car, ended up purchasing a vehicle above KKB value with multiple problems. We were told that one ...More of the problems (low tire pressure) would be fixed, but when it turned out to be a nail in a tire (discovered after the sale, despite car going through an inspection before sale), the dealership refused to repair the tire because it wasn't in writing. We inquired about tha battery since it was a hybrid and were assured that it had already been replaced or was in perfect condition. Unfortunately, within days we were seeing issues that turned out to be related to the battery. Now, nine months later, we have to pay around 3k to replace the battery after being discouraged from purchasing an extended warranty and the dealership is absolved of all responsibility despite our certainty that we were knowingly sold a failing car. To make matters worse, we were informed that our battery could have caught fire and endangered ours and our child's lives. After consulting with hybrid experts, we are certain that the dealership knew the battery was failing and chose not to disclose. We will never buy from here again and will discourage all friends and family from ever doing so.
- Brigette Y.
F

Rating
The dealership changed their name In November 2015. When the car was purchased, it came with a lifetime oil change contract. When they changed their name, the cancelled all lifetime oil changes. This is affecting many customers. They are not calling people to advise them of the change. Just come in next time for your oil change and let them say ...More "SURPRISE". This was a major selling factor for many people. Very dishonest company.
- Sandra P.
N

Rating
They did the inspection on my car and it should've never passed inspection because the brakes and the turn signals do not work. I have print out of who did the inspection and 's employee signed the inspection as a certified inspection expert. I called the number on the internet and it is a fax number. I can't ...More get ahold of them at all.
- Richard E.
A

Rating
I knew what type of car I wanted. They found the car and had it shipped in. Everything was what I wanted. There was not a lot of negotiations. The place was very clean and pleasant. I did ask a lot of questions and the sales person did have to look up the answers for me. I have also been there for the service and it did not take long and it was very good.
- Arlene E.
A

Rating
They are quick, they are efficient, their prices are reasonable. But what I really like is when I asked them to double check some stuff on my car and I have never felt like they are adding or tacking on additional work that needs done. Very honest!
- DAVID & KIMBERLY H.

Car Dealerships in Troy, MI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & S RV Center

2375 N Opdyke Rd
Auburn Hills

A-1 Quality Transmissions

8622 N Telegraph Rd
Dearborn Heights

ALL AMERICAN AUTO SALES

18 WELTS ST
Mount Clemens

ATA Auto Sales

7028 Manor St
Dearborn

AUTO EUROPE

677 S ETON ST
Birmingham

AUTO PALACE

21704 DEQUINDRE RD
Warren

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

AutoRex

3763 Elizabeth Lake Rd
Waterford

AUTOTRADER.COM

100 W BIG BEAVER RD
Troy

Avis Ford, Inc.

29200 TELEGRAPH RD
Southfield

Bakers Mobile Repair Services

23112 Wellington Crescent
Clinton Township

BAVARIAN BMW & MOTOR CITY

45441 DEQUINDRE RD
Rochester

Bayview Collision Inc

35215 Cricklewood Boulevard
New Baltimore

BENTLEY TROY

1755 MAPLELAWN DR
Troy

Best Deals Auto Sales

1790 E 8 Mile Road
Detroit

Bill Fox Chevrolet

725 S Rochester Rd
Rochester

BOB JEANOTTE BUICK GMC TRUCK, INC

14949 N SHELDON RD
Plymouth

BRIARWOOD FORD INC

7070 E MICHIGAN AVE
Saline

Broadway Auto Sales & Service LLC

589 Broadway
Davisburg

Brokersandsellers.com LLC.

20221 VAN BORN RD.
Taylor

Brownstown Automotive Sales and Service

19760 ALLEN RD
Brownstown Twp.

BRUCE ALLAN AUTO BODY

2740 LEWELLYN DR
Highland

Buff Whelan Chevrolet

40445 Van Dyke Ave
Sterling Heights

Capitals & Squares LLC

Madison Heights

Car Acceptance

404 E. Fourth Street
Royal Oak

Car Guys Auto Center

32639 Groesbeck Hwy.
Fraser

CARNAHAN CHEVROLET

PO Box 4357
Troy

Cars 4 You

90 S Telegraph Rd
Waterford

Certified Auto Care & Recovery

15580 Telegraph Rd
Redford Township

CERTIFIED MOTORS INC

23509 Little Mack Avenue
Saint Clair Shores

Chehab's Towing and Junk Cars

6903 hartwell
Dearborn

CHRYSLER CORP

5225 CROOKS RD
Troy

Creative Cars Inc

6628 Whitmore Lake Rd
Whitmore Lake

Crest Ford Inc

22675 Gibraltar Rd
Flat Rock

Crest Ford Inc

26333 Van Dyke Ave
Center Line

CRISSMAN LINCOLN MERCURY INC

1950 W Maple Rd
Troy

D & M TRUCK TOP CO

2354 Dorchester Dr N Apt 108
Troy

DEAN SELLERS FORD

2600 W MAPLE RD
Troy

Dynamic Wholesale Inc

71 S Cass Lake Rd Ste B
Waterford

EASTERN AUTO INC

26350 W 8 MILE RD
Southfield

Ed Rinke Chevrolet Buick GMC in Center Line

24231 Van Dyke Ave
Center Line

ELDER AUTOMOTIVE GROUP

777 JOHN R RD
Troy

Elder Ford Troy

777 John R Rd
Troy

Ellis Richards Motors

24900 Gratiot Ave
Eastpointe

Enterprise Rent-A-Car

30715 John R
Madison Heights

eRepairables.com

P.O. Box 865
Royal Oak

Farmers Insurance

3913 Jackson Road
Ann Arbor

FAST TRACK AUTO SERVICE CENTER

15779 15 MILE RD
Clinton Township

FIAT of Lakeside

18181 Hall Rd
Macomb

FISCHER BUICK MAZDA SUBARU

1790 MAPLELAWN DR
Troy

FISCHER HONDA

15 E MICHIGAN AVE
Ypsilanti

Fox Toyota

755 S Rochester Rd
Rochester

Fred Grande Ford Sales

10901 Gratiot Rd
Richmond

Friendly Ford Lincoln

2800 N Telegraph Rd
Monroe

GEARHEAD AUTOMOTIVE

2011 HEIDE DR
Troy

George Matick Chevrolet

14001 Telegraph Rd
Redford

GIOVANNI USED CARS

5858 TIREMAN ST
Detroit

GLASSMAN AUTOMOTIVE GROUP

28000 TELEGRAPH RD
Southfield

GLOBAL TOWING

578 E Maple Rd
Troy

Golling Chrysler Dodge Jeep Ram

2405 S TELEGRAPH RD
Bloomfield Hills

Golling Fiat

2405 S Telegraph Rd
Bloomfield Hills

GOOD CARE AUTO REPAIR

16399 FORT ST
Southgate

Goodyear Tire - Ariel Automotive

33014 Grand River Ave
Farmington

GORDEN CHEVEROLET

31850 FORD RD
Garden City

Gratiot Auto Center

29187 Gratiot Ave
Roseville

Great Lakes Super Store

1399 Joslyn Ave
Pontiac

Great Lakes Superstore

1399 Joslyn Ave
Pontiac

Green Oak Golf Carts

9185 Silverside Dr
South Lyon

Hines Park Ford Inc

56558 Pontiac Trl
New Hudson

Hines Park Lincoln

40601 Ann Arbor Road
Plymouth

HODGES SUBARU

23100 WOODWARD AVE
Ferndale

Huntington Ford

440 E 2nd St
Rochester

INDY AUTO INC

1613 Livernois Rd
Troy

Jaguar of Troy

1815 Maplelawn Dr
Troy

JEFFREYS AUTO RESALE

25275 GRATIOT AVE
Roseville

Jim Riehl's Friendly Automotive Group

32899 Van Dyke Ave
Warren

Joe Lunghamer Chevrolet

475 Summit Dr
Waterford

JOE'S TRAILERS MFG INC

13374 FARMINGTON RD
Livonia

Junk Car Buyers Direct

404 E. Fourth St.
Royal Oak

K S CHAMBERLAIN & ASSOC

3221 W BIG BEAVER RD
Troy

KERBY BAILEY & ASSOC

1500 W Big Beaver Rd
Troy

Kirby's Custom Autowiring & Services

10034 N Canton Center Road
Plymouth

LaFontaine Chevrolet

7120 Dexter Ann Arbor Rd
Dexter

LEFTLANE.COM

1760 MAPLELAWN DR
Troy

LEGENDS MOTORS

201 W BIG BEAVER RD
Troy

LEGGETT & PLATT

1395 WHEATON DR
Troy

Liberty Automotive

23717 Kean St
Dearborn

LUNGHAMER BUICK GMC

5825 HIGHLAND RD
Waterford

MAC'S TIRE AND AUTO REPAIR INC.

6717 E 10 MILE RD
Center Line

Macomb Collision, Tire, and Service

44053 Van Dyke Avenue
Utica

MARK CHEVROLET INC

33200 MICHIGAN AVE
Wayne

MARTY FELDMAN CHEVROLET

42355 GRAND RIVER AVE
Novi

Matthews Hargreaves Chevrolet

2000 E 12 Mile Rd
Royal Oak

Mercedes Benz Of Novi

39500 Grand River Ave
Novi

Merollis Chevrolet

21800 Gratiot Ave
Eastpointe

MICHAEL CHEVROLET

PO Box 4240
Troy

Midwest Auto Truck & Spring

5760 Belleville Rd
Canton

Midwest Motors LLC

1992 Oakwood Rd
Ortonville

MIKE SAVOIE CHEVROLET

1900 W MAPLE RD
Troy

Moto Land Auto Sales

19989 Van Dyke St
Detroit

Motorama Inc

6113 Livernois Ave
Detroit

NORTH BROS LINCOLN-MERCURY INC

1950 W MAPLE RD
Troy

North Brothers Ford

33300 Ford Rd.
Westland

Northern Auto Repairs Inc

27201 Woodward Ave
Berkley

PARKWAY CHRYSLER JEEP

1625 S GRATIOT AVE
Clinton Township

PERCEPTIVE MACHINING INC

297 ELMWOOD DR
Troy

PONTIAC INDUSTRIES INC

2696 AMERICAN DR
Troy

Porsche of Ann Arbor

2575 S State St
Ann Arbor

PORSCHE PROCUREMENT OFFICE

1965 RESEARCH DR
Troy

Prestige Cadillac

8333 East 11 Mile Road
Warren

QUATTRO MOTORS

24820 PLYMOUTH RD
Redford

Raphael's Mechanics

10075 joy rd
Detroit

Rochester Hills Chrysler Jeep Dodge

1301 Rochester Rd
Rochester

Rodgers Chevrolet

23755 Allen Rd
Trenton

Romeo Ford Inc.

63300 Van Dyke Rd.
Washington

Roseville Chrysler Jeep Dodge

25800 Gratiot Ave
Roseville

Roy O'Brien Ford

22201 E 9 Mile Rd
St Clair Shores

Ryan's Auto Care

609 May Street
Lansing

SAAB OF TROY

1815 MAPLELAWN DR
Troy

SATURN OF SOUTHGATE

PO Box 909
Troy

Schultz Auto Brokers

12641 Stark Rd
Livonia

SEARS

35000 WARREN RD
Westland

Serra Chevrolet

28111 Telegraph Rd
Southfield

Serra Kia

12300 30 Mile Rd
Washington

SESI Lincoln Volvo Mazda

3990 Jackson Road
Ann Arbor

Sesi Motors

3990 Jackson Rd
Ann Arbor

SHELTON PONTIAC

855 S ROCHESTER RD
Rochester

Shore Auto Lease Inc

1913 Atlantic Ave

Shuman Chrysler Dodge Jeep RAM

1111 S Commerce Rd
Walled Lake

Somerset Buick GMC Inc

1850 W Maple Rd
Troy

SOMERSET PONTIAC-GMC INC

1850 W MAPLE RD
Troy

Southfield Dodge Chrysler Jeep Ram

28100 Telegraph Rd
Southfield

SOUTHGATE FORD

16501 FORT ST
Southgate

Spartan Motors Chassis Inc

1541 Reynolds Rd
Charlotte

SPECTRUM AUTO WORKS

14799 W 11 MILE RD
Oak Park

Steve Gottlieb Broker

125 E Maple Road
Troy

Suburban Acura

25000 Haggerty Rd
Farmington Hills

SUBURBAN BENTLEY ROLLSROYCE

1755 MAPLELAWN DR
Troy

SUBURBAN CADILLAC

PO Box 909
Troy

Suburban Cadillac - Buick

1810 Maplelawn Dr
Troy

Suburban Chevrolet Cadillac

3515 Jackson Rd
Ann Arbor

Suburban Chrysler Jeep of Ann Arbor

2060 W Stadium Blvd
Ann Arbor

Suburban Ford Of Ferndale

21600 Woodward
Ferndale

Suburban Ford of Sterling Heights

40333 Van Dyke Ave
Sterling Heights

SUBURBAN HUMMER

1755 MAPLELAWN DR
Troy

Suburban Hyundai

1814 Maplelawn Dr
Troy

Suburban Imports of Troy

1800 Maplelawn Dr
Troy

Suburban Infiniti of Troy

1816 Maplelawn Dr
Troy

Suburban Mazda of Sterling Heights

40331 Van Dyke Ave
Sterling Heights

SUBURBAN SATURN OF TROY

1790 MAPLELAWN DR
Troy

Suburban Toyota-Scion

1821 Maplelawn Dr
Troy

Suburban Volvo

1795 Maplelawn Dr
Troy

Superior Buick GMC

14505 Michigan Avenue
Dearborn

SWAN IMPORT AUTO

22401 Greater Mack Ave.
Saint Clair Shores

SZOTT M-59 DODGE

2565 EAST HIGHLAND ROAD
Highland

Tamaroff Automotive Group

28585 Telegraph Rd
Southfield

Taylor Ford

13500 Telegraph Rd
Taylor

TOYOTA OF WATERFORD

1819 S Telegraph Rd
Bloomfield Hills

TRIM-X TECHNOLOGIES

275 E BIG BEAVER RD
Troy

TROY HONDA

1835 MAPLELAWN DR
Troy

Turn Key Motors

24112 Ryan
Warren

Twins auto sales

24310 w. Grand river ave
Detroit

TYME AUTO SALES

199 PLYMOUTH RD
Plymouth

United Motors

163 W Montcalm St
Pontiac

V & W Motors

27371 Gratiot Ave
Roseville

VICTORY MOTORS

29169 23 MILE RD
Chesterfield

Warren Auto Plaza

30433 Bluehill St
Roseville

WESTLAND CAMPING CTR

1475 S NEWBURGH RD
Westland

WOLVERINE AUTO INC

1208 E MAPLE RD
Troy

Woodward Auto

45671 Woodward Avenue
Pontiac

YONO BROKERAGE SVC

32411 GRAND RIVER AVE
Farmington

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