Sample Reviews

F

Rating
We should have left when we were there for over an hour before anyone came to help us. When someone finally came to help us, they just said "go pick out what you want". We had no idea what we were looking at. We knew that we wanted carpet and vinyl, but that was all we knew for sure. Our house has both cement and wood floors. Which product was best for which application. We were doing the entire house and we couldn't get the help we needed. One sales person told us that
Trenton Lumber Stores Provider Name Locked
does their own installation, and another sales person told us no, they contract it out. Well, I can tell you because I now know, they contract out carpet and vinyl installations. They sent someone out to measure our home. We were told that we would receive an estimate for if we took out our carpet vs
Trenton Lumber Stores Provider Name Locked
taking out the carpet. We were lead to believe that it would be substantial if we wanted to do it. We went home and immediately started pulling up carpet, pad and vinyl (
Trenton Lumber Stores Provider Name Locked
doesn't remove old vinyl) and hauling it off . Well, we would never have done it ourselves if we had known how little we were going to be reimbursed. The salesman told us "this is a turn-key job". We're still looking for the key. we've never worked so hard in our live. They never let us know who was going to do what when. We had to wait until the installer came out to find out what if anything we needed to move on each day. We found out who was going to be doing the installation and called them to see if they were going to come out to see what they were going to need to do because we had concerns about some of our wooden floors. First we were told that everything was fine only to find out that it wasn't. Part of it had to be replaced. They said we had to be two rooms ahead of the installers. We had to hurry
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to get things moved. It was supposed to take two days for installation of the carpet and two days for the vinyl. It took seven days of work to get it all done. We never found out how many yards or sq ft we were looking at. We were never told where the seams were going to be or which direction the design would be going. (We were told that we would receive a printout of all that.) We found out when the installer was almost finished doing the room (which is kind of too late). When the vinyl came in, the factory had sent the wrong quantities.
Trenton Lumber Stores Provider Name Locked
flooring department or receiving didn't check it when it came in. I checked it and told the installer that I thought they had sent the wrong amounts. It was difficult to read/understand their labels.
Trenton Lumber Stores Provider Name Locked
said that it would take 2 weeks for the correct quantity to get in. Fortunately the
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Installation Inspector happened to come by just then and we told her all that had been going on. She got it here in 3 days instead. They sent 37 sheets of underlayment. We only needed underlayment for 2 1/2 baths and a medium-sized kitchen. We sent back over 20 sheets plus a bunch of other things we paid for and didn't need. By my estimates, we paid about $7,000.00 for carpet, vinyl, etc. we were supposed to get the installation of carpet free because we bought the better carpet. So the remainder is for labor on vinyl? We tried to contact the salesman a few times but first he was helping someone but they would have him call us back. When he didn't return our call, we tried again. This time he was at lunch. He never returned any of our calls. Every day held a new challenge with
Trenton Lumber Stores Provider Name Locked
. Will we use
Trenton Lumber Stores Provider Name Locked
again? Not on a bet!
- Gayle P.
B

Rating
Overall we had a good experience.
Trenton Lumber Stores Provider Name Locked
built the fence, as requested and it looks very nice. The contractors who actually did the building were great, they made several changes to the fence at our request as they were building it. The main issues we had were poor communication from the sales person from
Trenton Lumber Stores Provider Name Locked
who we worked with initially and his communication of what they were supposed to do to the contractors. Fence location and specific details about the fence installation (such as gate size) were not communicated to the builders. The builders/contractors were great and made the changes for us once we noticed things not going as we understood them. The other major issue was with the gates. After a short period of time they became impossible to open. It seems to be a combination of the incredibly cheap latch mechanism and the natural settling of the fence. We have had them come back out twice to "fix" the gates and we still have one that can't be opened.
We would definitely do business with this provider again, overall we had a good experience.
- Matthew P.
A

Rating
Could have ripped me off but was just honest, professional and quick.
NOTE: This company is mainly a Stihl dealer and i did not know that they in fact handle all brands.
I tried another company on 3 previous occasions and was glad I made the switch
- John P.
B

Rating
They charged $55 for pickup and delivery combined for both vehicles and returned them three days later. Because the lawn equipment was not used in a long period they needed to look at it before they gave me a price, They do charge for estimates.


- Richard B.
C

Rating
Flashing around chimney has gap between shingles and bottom of old flashing. They did not remove the old flashing and reset flashing against new shingles. resulting in leaks into house when ice dams formed.
Some of the shingles along the ridge of the roof has strips of bare fiberglass almost evenly spaced on many of them.
There is also now a warped end of the decking protruding above the
Trenton Lumber Stores Provider Name Locked
surface.
The roofing forman and a supervisor finally came out and looked over our complaints after numerous phone calls and 2 trips to the office with photographs of the areas of concern and we have not heard from them since. 2 months ago.
As mentioned above the masonry work done by
Trenton Lumber Stores Provider Name Locked
was excellent we only have negative comments about the roofing crew leader.
I photographs but there is no way to attach them!
Trenton Lumber Stores Provider Name Locked
t
- John F.
A

Rating
Great deal as described. For some reason Angie's list did not have my address so I had to call them after waiting several weeks for the gift card. Once Angie's got my address they sent it right away. I used the gift card for an online order and it worked great.
- David L.
F

Rating
Ordered a complete new Heat pump and furnace from
Trenton Lumber Stores Provider Name Locked
. I had to pay the entire amount of the sale up front ($14,000) three weeks before installation. When I checked on the price I was charged I found out I could save over $3000 by going directly to a local HVAC contractor and cut out the
Trenton Lumber Stores Provider Name Locked
middleman
Trenton Lumber Stores Provider Name Locked
-up. When I canceled the sale not only were they not happy, but they are playing games with me in getting me my refund. I have disputed the charge with their credit card provider and am waiting for a resolution. I will never again go to
Trenton Lumber Stores Provider Name Locked
to purchase a big ticket installation. as they do not deal with honesty and integrity.,
- Steve S.
F

Rating
On April 19, 2013 we ordered
Trenton Lumber Stores Provider Name Locked
Garden carpet by the
Trenton Lumber Stores Provider Name Locked
Collection from the
Trenton Lumber Stores Provider Name Locked
and had it installed on May 13, 2013. There was a defect in the design and the pattern of the carpet that caused it to be darker grey when vacuumed in one direction and a moondust grey when vacuumed in another direction. The carpet was inspected on May 24, 2013 and on May 25, 2013 The
Trenton Lumber Stores Provider Name Locked
initiated a refund on the carpet.
On May 25, 2013 we ordered Pembury carpet from the Soft Collection at The
Trenton Lumber Stores Provider Name Locked
to replace the defective carpet. The carpet was installed on June 21, 2013. On
Trenton Lumber Stores Provider Name Locked
30, 2013 my spouse and I made the final move to this residence in Interlochen, MI from our previous home in Saginaw, MI. We are the only two residents at 11790 Many Oaks Drive.
The carpet has many visual defects after one year of use. There are loose threads on the seams and between the rooms. There are multiple spots in the nap where the weave has loosened and loops have pulled up from the surface. The carpet has a 20 year warranty.
On April 25, 2014 I sent a letter to three people at The
Trenton Lumber Stores Provider Name Locked
outlining the problem. The three people were the Manager of the store, the Carpet Department Manager, and
Trenton Lumber Stores Provider Name Locked
Sinnard, the Specialty Manager who visited our home and initiated the refund in 2013.
I received the following reply via EMail from The
Trenton Lumber Stores Provider Name Locked
on May 5, 2014:
"Mr.
Trenton Lumber Stores Provider Name Locked
, I have created a work order to have someone come out and look at your carpet. Some loose threads can be normal in newer installs, When we send someone out I will have them take pictures of all your concerns and see if we need to get the carpet mill involved. You should hear from someone in about 3 days to schedule an appointment.
Trenton Lumber Stores Provider Name Locked
(no title provided)
On May 21, 2014 two members of
Trenton Lumber Stores Provider Name Locked
Install (a subcontractor used by The
Trenton Lumber Stores Provider Name Locked
for installation) were at our Interlochen residence to take pictures. They assured me that the pictures would be forwarded to The
Trenton Lumber Stores Provider Name Locked
. Please note that no employee of the
Trenton Lumber Stores Provider Name Locked
made any visit to our house.
Seven weeks passed. I had not received any communication from The
Trenton Lumber Stores Provider Name Locked
.
On
Trenton Lumber Stores Provider Name Locked
7, 2014 I sent a letter to The
Trenton Lumber Stores Provider Name Locked
concerning the carpet. My final line was "I would appreciate your prompt response to this matter". The letter was sent via US Mail to the same three people listed above. A copy of my April 25, 2014 letter was attached.
Three weeks passed with no response. On
Trenton Lumber Stores Provider Name Locked
28, 2014 I sent another letter inquiring about the matter. A copy of my April 25, 2014 and my
Trenton Lumber Stores Provider Name Locked
7, 2014 letters were attached. The letter was sent via US Mail to the same three people listed above.
I am appalled by the lack of response from The
Trenton Lumber Stores Provider Name Locked
concerning the poor quality of their product. I am still anxiously waiting to hear from them.
Trenton Lumber Stores Provider Name Locked

August 16, 2014

- Greg S.
F

Rating
They promised a deliver date that came and went which held up our entire build schedule. They are a nightmare to deal with. They don't have samples of what you need to order. Horrible customer service. Items received way beyond the promised deliver date. Items were delivered damaged, and or with missing parts.
- angela G.
A

Rating
Despite a few hiccups scheduling (initial order was automatically set to deliver the next day without contacting us as was expected and we live out of state so that was a problem, then the delivery was cancelled due to the item not arriving in stock by the delivery date and the subsequent delivery was scheduled for a completely different date than agreed upon) the actual delivery and hookup went smoothly. The delivery drivers were nice and conscientious.
I recommend verifying the date of delivery a few days before you expect the item just to be sure the date is correct!


- Melissa L.
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All Lumber Stores in Trenton, MI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A-1 INTEGRITY LOCKSMITH SVC

6531 Sturbridge Ln
Canton, MI
On site locksmith and facility maintenance service. providing locksmith services, locks,...

ACO HARDWARE

3080 VAN HORN RD
Trenton, MI

ACTION BRICK & DESIGN LLC

52730 8 mile
Northville, MI
Brick paving and hardscapes

Affordable Handyman Services

2026 electric
Wyandotte, MI
Affordable handyman solutions provides a general contractor service for affordable rates in a...

AJAX SIBLEY LIMESTONE

803 FORT ST
Trenton, MI

ALUMINUM SUPPLY CO INC

14359 MEYERS RD
Detroit, MI
Aluminum supply company, inc. was founded by robert marshall in 1948 and quickly became known...

Appliance Zone

PO Box 55
Corydon, IN
Appliance parts and accessories - appliance repair help - sales and service worldwide - 24 hrs...

Bradley Duane Inc.

3997 Dartmouth
Oxford, MI
We are a small but growing painting & maintenance business. we have a small number of highly...

Bright Power Solutions Inc

45100 Sterritt St Suite 106
Utica, mi
We are a full service contracting source. we do the work ourselves. we do not sub contract our...

Carpenter Bros Hardware Do it Center

2753 Plymouth Rd
Ann Arbor, MI
Independently owned. additional dba - do it best corp.

Cedar Wholesale Supply

138 NorthBound Gratiot Ave
Mount Clemens, mi
Hydroponics supply store

Chelsea Lumber Co

Old Barn Cir
Chelsea, MI
Cost is determined by the job. financing available. additional contact name - bob daniels,...

commando lock company

1485 temple city drive
Troy, MI
Commando lock is a us manufacturer of military grade padlocks for government and commercial...

Contract Services Restoration LLC

4815 Mildred St
Wayne, MI
We have 5 members of our team as of now, and alot of temp workers that are on call and ready...

DBC Company, Inc.

46574 ERB DR
Macomb, MI
Your full service licensed builder and manufactured housing contractor specializing in...

DILLMAN & UPTON

607 Woodward Ave
Rochester, MI
One hundred year old family owned and operated full service home and building center offers...

Eco friendly Cleaning Supplies

20284 Hunt Club
Harper Woods, MI
An online store specializing in eco-friendly, non-toxic cleaning supplies. prices vary from...

GILBERT'S PRO HARDWARE

21912 HARPER AVE
Saint Clair Shores, MI
Gilbert's pro hardware is a 3rd. generation family owned business founded in 1949. we excel in...

Great Lakes Property & Investments, INC

P.O. Box 705
Birmingham, MI
Property management, rental and renovation services

Half Price Sinks and Faucets

5711 NE 14th Ave
Fort Lauderdale, FL
Half price sinks and faucets was founded on the belief that our customers deserve to have all...

Home Depot

20500 13 Mile Rd
Roseville, MI
We're here to help you do more. provide the know-how you need. give you the resources to get...

Home Depot

39825 Ford Rd
Canton, MI
More saving, more doing.

Home Depot

225 W Avon Rd
Rochester Hills, MI
We're here to help you do more. provide the know-how you need. give you the resources to get...

HOME DEPOT

18700 MEYERS RD
Detroit, MI

HOME DEPOT

8760 26 Mile Rd
Utica, MI

Home Depot - Commerce Twp

355 Haggerty Hwy
Walled Lake, MI

JD Engle Construction

Livonia, MI
We can handle all of your renovation needs. this eliminates the need to call several different...

JOHN'S LUMBER

34151 S GRATIOT
Clinton Township, MI
Mailing & billing address: po box 828, mt. clemens, mi, 48046. additional fax #(586)791-8306.

KECK DO IT BEST HARDWARE

2132 WEST RD
Trenton, MI

L Group Contracting LLC

47093
Novi, mi
Growing business, offer all types of remodeling and general construction work

Lowe's

2745 W Maple Rd
Walled Lake, MI
Store no - 1814. cost is determined by the job.

Lowe's of Allen Park

23111 Outer Dr
Allen Park, MI
Additional dbas - lowe's, lowe's companies inc, lowe's nursery, lowes, lowes customer care...

Lowe's Of Southfield

28650 Telegraph Rd
Southfield, MI
Additional dbas - lowe's home improvement, lowe's. additional email - corpgc@lowes.com....

Lowes - Woodhaven

21000 West Rd
Trenton, MI
Additional email - corpgc@lowes.com. additional phone - (800) 560-7172. additional dbas -...

MANS BUILDING CTR

3300 W JEFFERSON AVE
Trenton, MI

MERRETT DESIGN

Detroit, MI
Merrett design is a private contracting company servicing residential and commercial...

MICHIGAN FOUNDATION CONCRETE

1 W JEFFERSON AVE
Trenton, MI

Peter's True Value Hardware

3455 W Highland Rd
Milford, MI

PMS Pavers

5540 Bridgewood St
Sterling Heights, MI
We design, install, repair and maintain outdoor living spaces. additional dbas: pms...

SECURITY SEAL CO

6865 MICHIGAN AVE
Detroit, MI

Smart Services

2685 Steeple Hill
White Lake, MI
We are a versatile company driven by customer satisfaction and substantiate our credibility...

Son In Law Service

PO Box 87742
Canton, MI
We are a licensed insured electrical and building contractor who specialize in maintenance and...

Steve's specialty services

Livonia, MI
I run a small handy man service, based out of livonia, michigan.

SUNBURST SHUTTERS

5499 Perry Dr Ste M
Waterford, MI
30 employees. no subs.

Taurus construction management,LLC

31795 harlo dr
Madison Heights, mi
We are a to z complete construction company,the owner of taurus construction management a 29...

THE SHOWER DOOR STORE

1998 STAR-BATT DR
Rochester, MI
The shower door store is a retail store that sells custom and standard shower doors, mirrors,...

TVI Supply

25200 Malvina
Warren, MI
Tvi supply is a sdvosb, woman owned, minority owned company. we are a supplier of leading...

UNIVERSAL PLUMBING SUPPLY

14511 W ELEVEN MILE RD
Oak Park, MI

Vampire Professional Tools International

47 Peters Canyon Rd
Irvine, CA
Vampire tools international, inc. is a supplier of high quality, precision hand tools which...

White Construction

1120 W BALTIMORE ST
Detroit, MI
Construction management services allow the customer to exercise total control of the project...

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