Three Rivers House Cleaning Articles

Sample Reviews


Everything went well! The window screens had never been cleaned and they are fabulous now. The windows sparkle. And the deep clean was great for getting into all the nooks and crannies that needed attention. They timed the deep cleaning well with the carpet cleaning. However, the carpet cleaner had to come back on another day as his vehicle was having some issues. But he came back two days later and finished the job. The carpets have never looked so good.
- Ann B.

This is the first time I have used
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and was worried about the language
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, but she understands English, just does not speak it. I had no problem at all communicating with her about what needed to be done, etc. She arrived on time and worked the entire time she was here. Dusted all furniture, cleaned three bathrooms and three bedrooms, living room, dining room, kitchen and family room. She swept my screened in porch and garage. Ran the vacuum on the carpet and dust mop on hardwood floors. I was extremely pleased with her. She is pleasant and I felt no reason not to trust her at all. I have recommended her to a friend and plan to have her back here on a regular schedule if my regular cleaning lady is unable to return due to an illness.
- Faye W.

The 2 hours deal is really 1-hour since there are two people. Of the two hour deal, it's really 1/2 hour for $40 as it takes around 20-30 minutes just to say hello and explain things and we like done. We spent another $80 for two more hours ( more like 1.75 hours ).
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is very nice and personable, but after spending $120.00, it was not worth it. We have spent less and gotten much better results. This service is between a C and a D but in all fairness, this service was not average so I can't say C and why I picked D for overall. Not a bad service but not good nor average either. Better choices out there.
- Joseph F.

They were very conscientious to ask about items to toss or keep. They did not come in and begin to throw things out. They bagged or placed in containers, all items that the homeowner needed to go through for final a decision. The homeowner was not judged for the unkept home. They looked at it as a new beginning in life.
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managed a daunting task that the homeowner was not able to do on an emotional or physical level.
- Bonnie B.

My wife and I had our first baby 9 months ago and life has not been the same. That extra time after work to clean the house, poof gone. We tried our best to keep up with the cleaning and spending time with our little one. But cleaning kept getting pushed back. Finally we came to admitting that we needed help, and help came.
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came in on time and got our place back to the way we like it, CLEAN!! My guys at work and my wife half jokingly say I have OCD, and I don't argue when they say that. I do like having things clean and organized. So Im hard to impress when it comes to cleaning because I look past the obvious and go straight for the details.
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not only cleaned the obvious places, but also went for those detail places. I was impressed with her cleaning and very glad I selected her. When I feel our home is starting to look like it needs some help, I will be calling
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for the rescue!!
- Peter H.

I have used the service a number of times. Some of the housekeepers are better than others, so I have had good experiences to very poor experiences with various ones. One of the selling points that
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uses, however, is that you can select your maid and indicate that you want that specific person sent, no substitute. This is a great concept, as they get to know your home, which makes it easier on them; plus, the homeowner gets familiar with the housekeeper and knows who is in her home. There were times when I had a good experience and wanted the same person to return the next time and I indicated so, yet a different person would show up anyway. Before booking my last cleaning, I called the phone number that is listed on their Web site so I could discuss this with them. I was unable to speak to anyone, so I left a message. To this day no one has ever returned my call. The Web site states that payment will be charged to your credit card the evening that the service was performed. At least twice, the payment was charged prior to the day of the cleaning. This wasn't a terrible inconvenience, but it is not they way they explain they will do it. For my last appointment, they charged me twice for the same cleaning, both on the same day -- the day prior to the appointment date. This is when the real trouble began. I called the only number listed on their Web page many, many times. I left messages many, many times. I used the option to speak to the area manager and left several messages. No one returned my call. I used the option to speak to billing and left several messages. No one returned my call. I used the option to speak to someone about making an appointment and left several messages. No one returned my call. I then sent an e-mail, which I did get a reply to. I asked that they credit back the duplicate charge and send me verification that it had been accomplished. Upon more prodding, they did send me another e-mail that had their transaction ID and an approval code and the amount. This was their internal information, though, and what I wanted was verification that my credit card company had received the information to credit my account. I continued to check my credit card online, and indeed it had not gone through. I contacted
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via e-mail again stating that it still had not appeared as a credit with my credit card, and their response was, "It has been processed. It takes a few days." They never responded via e-mail again. I called my credit card company and they told me that there would be no delay in posting once a transaction was submitted to them, so if it wasn't showing up yet, it had not taken place yet. I then went to the Web site and began a chat session. Among many things, I was told that "there is no current address for Dallas, TX." "Dallas is in the process of being ran out of the Houston regional office." I was then given a phone number to call (the same number that I had called at least a dozen times and never once spoke to a person nor received a call back). I was told, "The company is closing all call centers to keep prices low. Our one here in NY has been closed for a year. It's email and chat here in NY." I wrote, "There must be some person in the company who can be contacted about problems. Please give me a means to contact that person directly." Their response was, "We do not have one." I also asked, "If there is no way to talk to a person, why did you give me a phone number and why is there a phone number (the same one) on the Web site?" I actually asked that question two different times, but no answer was offered. Bottom line: Most of the housekeepers did a decent job. One in particular did a very good job. A few were not good. I could hardly tell they had been there. My biggest problem is the management could not possibly be any worse! A company that is run so poorly is bound to give you a reason to need to speak to them at some point. So before you think about using them, please, just try calling them and see if you can ever speak to a person. Leave them a message and see if you ever get a call back. For myself, never again -- and good riddance.

P.S. - Yes, the credit did show up with my credit card company today. (I waited to write this review until it was done.)
- Sharon P.

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used to clean my house when I lived in a larger home. When I downsized 3 years ago she came to my new house & cleaned before I moved in-she even washed down inside the cabinets. Due to working a lot of overtime the house was looking rather sad. Last week I called
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on Thurs. to see if she could possibly clean my house before the Labor Day weekend. She remembered me even after 3 years. She said she would be happy to come on Mon. When I got home from work the house was shining. She had even cleaned the outside of my back door which is glass. My dogs love to press their noses against the door & watch me. Unfortunately, the door already has nose prints on it again but the fact that
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was observant of a detail many would overlook is what makes her services outstanding. Very fair price as well.

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met with me the day before to find out exactly what I wanted, and provide a rate. She explained how they work, during the day a 2 person team, while the house is empty, and that to achieve what I wanted- a good deep clean and get rid of dust/dog hair, it might take several passes to get everything. Dog hair and dust tends to get stirred up and then some settles back down. They use a vacuum, broom, mop provided by the resident. And bring their own cleaning product.
My priorities were to a sparkling clean bathroom, vacuum/mop floors in all rooms, a few dirty spots on walls (compliments of my labs and their tails), dust living room and bedrooms really well, including ceiling fans, electronics, lamps in each room, window blinds, closet doors that are the blinds style. If there was time left, I asked for an attempt at some
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on the front door, which I had given up on myself, after several attempts to clean. And then if any time was left after that, maybe wipe down appliances in the kitchen.
I elected to meet her to let her in the house. She sent me a text message, about 10:30 am, when she was on her way, I met her at the house. I put the dogs in our garage with a baby gate up. She greeted the dogs. (
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also provides dog walking services.) I provided payment upon her arrival. Then she got to work immediately with her employee cleaning. Before I left the house I could already smell the wonderful scent of the cleaners. Very pleasant, and not at all like a chemical scent.
She updated me with a text at 4:00 that they were still cleaning for a bit longer but would be finished by 4:45. I offered to come home and get the dogs, and pay an additional fee if needed. She declined and said no need for additional fee, her estimate on time required was just a bit low. She locked the door on her way out.
I came home to a house that smelled fantastic and looked wonderful. They did a great job at hitting my priorities. The electronics in our living room have never looked so good. The bathroom smelled the best. I wanted to just hang out and breathe the light, pretty smell. Even though kitchen appliances were last on my list, they got the
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top really well- all the burners, and underneath, inside and out of our large convection toaster oven, and wiped down the counters/other appliances. Those
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on my front door where I gave up- gone! Front door looks ten times better. All the
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on the walls are gone. It was amazing to come home and just
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in a sparkling house I didn't have to clean.
She also gave me some great tips for dealing with allergies, and dogs, and some product recommendations specific to our home. I've already tried 2 of them, and love them.

- Carol J.

The provider advertises both on Angie's list and it's website that pricing is based on square footage and the service plan selected: "Since all of our clients care most about quality of work, we formulated a pricing plan to charge not by the hour (project based), but by the size (in square feet) of your home." However, this advertisement is false. I gave the provider my square footage and number of bathrooms and bedrooms of my home but the provider refused to give me a quote for any of their service plans. The provider demanded my address and detailed information about my living arrangements before even providing a quote. No other company asks for such details before providing an estimate, especially no company that prides itself on the fact that they price based solely on square footage and service plan selected. I would have been happy if they even could just provide a estimated cost range, but they did not. I have already called two other providers and received quotes. Will use one of them instead.
- s N.

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services do a biweekly house cleaning at our home. They charge $50/h for 2 people and it takes them 3h to clean 4 bed/4.5 bath house. Some ladies clean better, some are ok. Overall we are satisfied with the service, some of the products are from Amway that are somewhat "green", the house definitely doesn't smell of harsh chemicals after they leave, although our bathroom rug has been left with a few bleach spots. Sometimes they will even bring
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steam mop to clean the floors.
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can be always easily reached and will always send a reminder text message the day before the service.

- Shibram B.
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All Cleaning Services in Three Rivers, MI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A+ Carpet Cleaning and Janitorial

PO BOX 51395
Kalamazoo, MI
We are a full service carpet cleaning and janitorial service. marty mckenna has over 20 years...

Ali Jamal Sharief

361 Lawton Court
Portage, MI
I consider myself an all around kind of guy. i excel well at everything i do. i have...

Athena Constructions Inc

Three Rivers, MI
We are a woman run business with over 12 years of construction experience. we specialize in...

Busy Bee Cleaning Service

Otsego, MI
I have been in business for 5 years. but have 10 years of experience. i am a smaller company,...

Commercial Building Services LLC

2952 Business One Dr
Kalamazoo, MI
Commercial building services llc offers professional office cleaning and carpet cleaning for...

Dr Windows

3399 Kneeland Cir
Howell, MI

Elite Property Repair, LLC

1130 E Ousterhout Ave.
Portage, MI
We are a christian family owned business that would like to help you with your home repairs,...

Expert Cleaning Services, Inc.

PO Box 19573
Kalamazoo, MI
The home, auto and office cleaning specialists since 1987. accredited better business bureau...

Handy Helpers Home Services

10449 Oakland Drive Apt 2
Portage, MI
Handy helpers home services provides an array of services to anyone needing that extra helping...

His And Hers Janitorial

Kalamazoo, MI
Proudly serving the western michigan area including kalamazoo, battle creek, south haven,...

Just Rite Painting Plus

1416 Howland Ave
Kalamazoo, MI
We give free estimates. we are family owned and operated for over 20 years. debbie and tom,...

K&K Cleaning Contractors

P.O. Box 2373
Kalamazoo, MI
Complete janitorial business.

K. Talton Enterprise

2477 W Maple Rd
Troy, MI
30%off!!all your cleaning needs.

LeClear's Assembly Service

5604 Cabot St
Portage, MI
We are a christian family owned business that would like to assemble your entertainment stand,...

Merry Maids

1750 Valleywood Ct Apt 4
Portage, MI
Locally owned an operated since 2001. all employees are fully screened, bonded, and insured. ...

Modernistic Carpet Cleaning

821 Wakefield
Plainwell, MI
Additional dba - modernistic cleaning & restoration. additional phone - (269) 629-4500, (616)...

Molly Maid Of Berrien County

5728 St Joseph Ave
Stevensville, MI
Additional phone - (800) 665-5943.

Presentation Cleaning by Lori McClain

Portage, MI
Owner operated. charges an hourly rate of $25 (april 2014). no travel charges. liability and...

Pristine Clean

1361 S. Village Circle
Kalamazoo, MI
Pristine clean is an all natural, non-toxic commercial and residential cleaning service. our...

ServiceMaster of Kalamazoo

3344 Ravine Rd
Kalamazoo, MI
Locally owned & operated. additional dba - servicemaster clean. additional contact name -...

Start Moving

2372 old combee rd 103
Lakeland, FL
Thanks for giving start moving (previously known as smart move) the opportunity to take the...

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