Temperance Water Damage Restoration Articles

Sample Reviews

A

Rating
Temperance Water And Smoke Damage Specialists Provider Name Locked
responded right away when we called after the washer flooded, 9pm on a Friday night. He was out first thing the next morning (to save us some $) to do demo and set up fans/dehumdifiers and also tried water extraction to save the wood floor which unfortunately wasn't possible. Because the issue was created by a 3rd party contractor, there was some discussion and justification with their insurer, which he handled for us and was a great advocate so we were paid for all required repairs. He spoke clearly and intelligently about what we should expect during the drying and recovery process and patiently answered my questions. Estimate was easy to understand and every change in the repairs scope was reflected quickly in an updated quote. His subcontractors for the repairs were pretty good, but we had a few mixups about start time for the work, depending on the day. Generally, a good experience and he handled the panic immediately after the flood like a professional. Clearly he has done it before!
Temperance Water And Smoke Damage Specialists Provider Name Locked
on his team was good as well and they are focused on the customer, particularly when it comes to dealing with the insurance underwriters.
- Brian R.
B

Rating
They did good work but was estimated to take under two weeks and took almost 2 mths. Seemed to be part time project for them. Also seemed they never initiated communication always had to call them and ask what the delay was. However always responded to calls and texts promptly and were professional and personable
- frances B.
A

Rating
Overall the project went well, but it took longer than I expected. They are very busy, and the work could not begin until mid August. The estimate also took a bit longer than I would have liked. CRS has a great team. They have damage mitigation teams who come out to deal with the water immediately. Those were paid for directly by the insurance. Then the insurance company estimated the additional repair costs and cut me a check, less the deductible. Then CRS came out and did their own estimate which came in very close to what the insurance had paid. They were not the cheapest, but I felt better dealing with a company that handles water damage than a general contractor or builder. Once I authorized the work it took about 4 weeks to get a slot in their schedule. A demo crew came in to remove the tile. A couple of days later the tile crew came in to install the new tile. CRS uses one tile retailer and a tile contractor who assisted with choosing the tile and grout. It took 3 days to install the tile. Then the downstairs ceilings were painted. Then the toilets were installed. Then the upstairs painting was done and finally the carpet work.
Overall I was happy with the work. There were some issues with the wall paint staining the ceiling in the bathroom and CRS took care of it by repainting the entire vaulted ceiling for free (which was not part of the contract). There was also a chipped tile to the shower that happened during the demo and CRS took care of replacing that. I had a punch list of about 6 items and CRS took care of them promptly, with no questions asked.
Again, I am very happy with the professional staff and their willingness to do what was necessary to achieve a quality job. I would use them again.
- Ian S.
A

Rating
The work was done well although it took awhile to schedule and almost a week to put a roof on a 1000 sq ft house. This is a restoration company with lots of insurance work, so roofing isn't their No 1 job. But I had the roof inspected, and the report said it was a good quality job. I must give extra kudos because when I had running water coming in my living room, they came out and fixed it temporarily ASAP. The office staff, managers and workers were all super courteous.
- Scott H.
F

Rating
Nordic provided us with an estimate in a reasonable amount of time.
Temperance Water And Smoke Damage Specialists Provider Name Locked
Rossnagle, the estimator, was good to work with. This is where the good part ended. When we reviewed the contract that Nordic provided us, there were a whole list of items/clauses in the contract that were either not applicable or one-sided. we spoke with the office manager and they essentially came back after speaking with the owner (
Temperance Water And Smoke Damage Specialists Provider Name Locked
) and said that you can either sign it but if you are asking for changes "it is not worth it to us". Had the owner,
Temperance Water And Smoke Damage Specialists Provider Name Locked
called and made a genuine effort to work with us to resolve our concerns and get to mutually agreable language, that would have been the norm in a customer centric world. However, this experience just exemplifies, why this industry continues to sadly suffer in its reputation. A
Temperance Water And Smoke Damage Specialists Provider Name Locked
example of one of their many clauses in the contract is that a sub-contractor could have the right to put a
Temperance Water And Smoke Damage Specialists Provider Name Locked
on the house. This should not even be required as Nordic is the general contractor. A second one is limiting any claims against them to only 12,000, less than 50% of the value of the work. I'd strongly advise reviewing their agreements and business practices carefully before you decide to sign on the dotted line. The final kicker - all the references they gave me were from 2011; half the numbers I called yesterday were no longer active. To be fair, they came highly recommended but we were very disaapointed with the way they approached the enaggement.
- Monica S.
A

Rating
Met with
Temperance Water And Smoke Damage Specialists Provider Name Locked
about my garage that got some water in the storm. He was on time, very thorough and knowledgable. He ended up recommending a few things I could do myself and some preventative measures
- Jane K.
N

Rating
December 31, 2012, things were just beginning to settle down after our annual family holiday get-together. My son and his family had left for home that morning, one daughter and her family were at home preparing for New Year's Eve, and my house was relatively quiet with only my younger daughter her husband and small son still here. She and I were in the kitchen about to fry something when all of a sudden she shouted "GREASE FIRE!" The fire alarm went off and she got everyone out of the house. I tried to contain the fire first with a heavy towel, then a fire extinguisher and finally I turned a large soup pot over it upside down on my way out. All this happened in the two minutes between the fire alarm and the arrival of the firemen. Before the firemen left, I had already been visited by two "vultures" who just happened to be in the neighborhood and wanted me to sign a contract for their company to do my restoration This made me feel very vulnerable as a widowed older woman. The next day, my son-in-law put me in contact with a restoration company he knew to be reputable. That is where my luck changed. These were some of the nicest people I'd ever met. A few days later they recommended I use
Temperance Water And Smoke Damage Specialists Provider Name Locked
and
Temperance Water And Smoke Damage Specialists Provider Name Locked
for my renovation, which by this time had become far more extensive than I had ever imagined. From my first meeting with
Temperance Water And Smoke Damage Specialists Provider Name Locked
, I was put completely at ease. It was as if I were working with my father or my most trusted best friend.
Temperance Water And Smoke Damage Specialists Provider Name Locked
had my best interest in minds and I was comfortable throughout the three month experience. His ability to work with the insurance company alleviated a lot of stress.
Temperance Water And Smoke Damage Specialists Provider Name Locked
and every single subcontractor were clean, neat, courteous, punctual, polite, and treated me as if I and my job were the most important thing they had to do.
Temperance Water And Smoke Damage Specialists Provider Name Locked
told me in the beginning I would be happy with the final product and I can say without any reservations, "I could not be happier!" I guess the best advice I have for someone considering
Temperance Water And Smoke Damage Specialists Provider Name Locked
is "JUST DO IT!!!" I would not hesitate for an instant to recommend them to my family or friends or to use them again myself..
- Lynn G.
A

Rating
I have to say that my initial impression was wonderful. I went from being extremely apprehensive of going with a big company like this to feeling very at ease.
Temperance Water And Smoke Damage Specialists Provider Name Locked
was extremely professional and polite. He was thorough and I have confidence in the job they will ensure is done. I was a little surprised by the couple of negative responses on Angie's List b/c I use Angie's list frequently when I need service done. So, I thought I'd go ahead and at least share my initial opinion. I will update once we move forward as to how things go as we progress. For now though, I feel blessed to have found this company.
- leslie A.
D

Rating
They arrived that day, removed the water-damaged square of ceiling from my family room, put some plastic over the hole, cleaned up the mess, and left. It took the two employees around 40 minutes altogether. $700 for this was a bit steep, but they didn't come out until around 5:30PM if I remember correctly so perhaps some of the cost was related to being after hours.
A few days later someone came out and quoted out the work to repair the interior of my home. The total cost for this was quoted at $3,000. Keep in mind we're talking about maybe a 4x4 hole in my ceiling. This price seemed exorbitant to me, but I wasn't really worried about interior repairs while I still had water potentially causing more damage from my roof.
The company did not work with my insurance, and instead let them come out unaccompanied. Of course, the claim was denied.
I then proceeded for a couple of months to ask them to come determine the issue and quote out the work that needed done. Despite a multitude of calls, my requests were ignored. Finally, when I called the main office and inquired as to why I was being completely ignored, I got a call back. The gentleman I spoke to said he felt bad to charge me if the leak was from a pipe boot and offered to have his roofer just come out and do that for me directly for cash. I accepted, the roofer came out and did the job, and I paid him. The leak continued.
I then called
Temperance Water And Smoke Damage Specialists Provider Name Locked
back multiple times and got no response. I emailed the gentlelman at
Temperance Water And Smoke Damage Specialists Provider Name Locked
and he didn't respond. Finally, I gave up.
It's been several months now and I still have a hole in my ceiling and a leak in my roof.
- Dustin M.
C

Rating
Referred by my insurance company. Arrived as scheduled with equipment to help with drying out the area. This equipment worked great. The next day or so, an estimator arrived and gave an estimated estimate (never gave an actual dollar amount). Then the fun began.
Task 1. Crew arrived to tear down ceiling and replace it. They spoke Spanish as a native language and very poor English. The person from
Temperance Water And Smoke Damage Specialists Provider Name Locked
didn't speak Spanish any better than I did. I did get my desires across. Task 2. Removing the carpet was easy. Found oak floors from 1927 underneath. Decided to have these redone vs. adding carpet. The floor refinisher did his job and had me out of the house for 3 days to allow the varnish to dry. When I arrived home after this, I found that the floors looked good except for the edges which were much lighter than the rest of the floor. I had the refinisher (who at least spoke English) was rude when I asked him to redo the lighter edges. He did this and it did look better but, I was charged extra for this extra work. This was something that I didn't know about until after I received the final bill. Task 3. Putting cork flooring in the kitchen was another issue. I had to purchase the flooring since the
Temperance Water And Smoke Damage Specialists Provider Name Locked
rep said that he couldn't provide samples of this. The installation went well but, since that time, I have had to go back and re-nail the edges as they weren't firmly secured at time of installation.
- Shelia O.
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All Water And Smoke Damage Specialists in Temperance, MI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & ALL SIZE DUMPSTER RENTALS DEMOLITION CLEAN UPS

Flint, MI
248-634-3867( dump)services @ allsize dumpster rentals for residential commercial industrial...

AAA Standard Services, Inc

4117 S Ave
Toledo, OH
Aaa standard services inc. is a family owned & operated company that is based out of the...

Aaron's Restoration

5610 S Division
Grand Rapids, MI
Aaron's is a top quality restoration company with two locations. we are not a franchise so...

ACE Water Hauling

9537 Crabb Rd
Temperance, MI
Individually owned and operated hiring seasonal truck drivers. does not use sub contractors....

ADVANCED CARPET CARE

PO BOX 140364
Toledo, OH
Owner operated. additional address: po box 140364 toledo, oh 43614.

Allensbc.com

1077 Canary Ave
Yorkville, IL
Inside or out, blackened over time or in a disastrous condition, sodium bicarbonate cleaning...

AMD Finishes

101 w third
Genoa, oh
Painting, drywall and powerwashing contractor

Arnolds Home Improvement

1770 Tremainsville Rd
Toledo, OH
Arnold’s home improvement understands what you go through before, during and after starting...

B & W Restoration

3032 South Ave
Toledo, OH
10% off all services for the month of september 2013

Cahaba Scapes

2130 11th avenue north
Birmingham, AL
We offer a full scale of all outdoor improvements, from simple lawn care to complete landscape...

Carbon Construction Company

1620 Dale Drive
Camden, MI
We offer personalized professional custom restoration & renovation services for: property...

Cousino Harris Disaster Kleenup International

26901 Eckel Rd
Perrysburg, OH
100 employees. been in business since 1970. the best in disaster cleanup servicing toledo and...

Craftsmen Restoration LLC

1340 Home Ave Ste F
Akron, OH
Founded with the very simple principal that new business is a by-product of taking care of our...

D J & Associates (Restoration Contractors)

56450 Grand River
New Hudson, MI
In business, with the same phone number, for over half a century. that says it all.

David R Webb Builder, Inc.

PO Box 541
Sylvania, OH
With over 38 years in the building business in northwest ohio and southeast michigan, we make...

dns cleaning

5072 breezeway dr
Toledo, OH
Allow me to introduce ourselves dennis@steve mitchell we have been in the professional service...

Do it all doug

7112 Summerfield Rd
Lambertville, MI
Do it all doug is just that we offer all types of services for the home or business. if its...

George Thomas Contractor, Inc.

5197 Trabue Rd
Columbus, OH
George thomas contractor, inc. is the locally trusted general contractor with 30 years in...

Harrison Floors

159 N Lallendorf Rd
Oregon, OH
Family owned. additional email - harrisonfloors@bex.net. additional dba - harrison builders...

J & R Contracting Co Inc

1300 Michigan Ave
Waterville, OH
You can't control everything...but you can count on j & r contracting co., inc. your local...

Madden Insurance Restoration, Inc.

P.O. Box 1326
Holland, OH
Over 50 years experience in the construction arena. full service insurance restoration company...

MGM Restoration Inc. DBA MGM Improvement Svc Inc.

1232 Combermere Dr
Troy, MI
Mgm restoration provides insurance damage restoration services primarily in the following...

NorthStar

28020 Main Street # A
Millbury, Oh
Business since 1974. no complaints with toledo, ohio bbb. financing available. no credit...

O'HENRY'S PAINTING & PLASTERING & MORE

706 W. POINSETTA
Toledo, OH
O’henry’s painting & plastering...

Overseers

8 Casey Rd
Mc Donald, PA
Never a deductable . claims specialist.

Premier Builders

1769 Willowhill Lane
Toledo, OH
Premier builders is a residential general contractor that offers all services needed with in...

Pro-Clean Carpet Service LLC

6682 Beverly May Dr
Independence, OH
No subs. cost is determined by the job. family owned & operated.

ProClaim Public Insurance Adjusters

4651 Roswell Rd. NE
Atlanta, GA
Proclaim is one of the fastest growing public insurance adjusting firms in the nation because...

PuroClean Home Emergency Services

4444 Keystone Drive
Maumee, OH
With nearly 20 years of experience in property mitigation and restoration, puroclean home...

Quest Restoration

1545 Holland Rd Ste S
Maumee, OH
We specialize in water & fire damage restoration & repair when it comes to property water and...

Rainbow International of Monroe MI

Monroe, MI
Rainbow international® provides "best practices" with integrity and the highest of standards...

Rough 2 Ready Restoration

25600 Brest Rd
Taylor, MI
Family owned & operated.

Signature Construction Co.

623 Brighton Ave
Toledo, OH
Signature construction is a full service co. we pride ourselves in giving our customers a...

Sparkling Clean Carpet Care

3823 Grantley Rd
Toledo, OH
Sparkling clean carpet care & rug cleaners is a toledo, ohio based carpet cleaning company...

Special Touch Commercial Cleaning

PO Box 273
Holland, OH
Special touch commercial...

Stanley Steemer

1057 Hamilton Dr
Holland, OH
Additional phones - (614) 764-2007, (419) 856-3810.

Steamex-Eastern of Toledo

3559 Marine Rd
Toledo, OH
Specializing in commercial and residential carpet and upholstery cleaning where we strive to...

The Basement Guys

1633 Thornwood Dr
Heath, OH
78 employees. cost is determined by the job. no travel charges. additional dbas - tbgm...

The Davash Group LLC

PO Box 609
Oberlin, OH
General contracting, new construction, remodeling, painting(residential/commercial),...

United Structural Systems Ltd Inc

723 Chenault Brg Rd
Lancaster, KY
United structural systems is a family owned business specializing in foundation repair, wall...

Wallake Construction and Restoration

5624 Gender Rd
Canal Winchester, OH
Whether you are looking to start a home remodeling project, construction on a commercial...

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