"I was very disappointed that the phone person would not schedule an appointment unless my wife would be present. I just wanted an estimate, that I could them compare to others I was getting. I explained that I would be the one they were meeting with. ...more The phone person switched me to someone else, who also pressured me to have my wife present. I told them that if they were not willing to quote with just me, I would find another contractor that was. They said "Thank You" and hung up. If they need to use high pressure tactics, rather than a fair quote, I'm not interested in dealing with them. "
Rated Review by GEORGE M.
"Salesman showed up on time, but after roof work was completed, failed on numerous occasions to return calls regarding omitted sealing of two sections with caulk and change in gutter work. The work itself was done correctly by the crew but their clean-up ...more was just okay. Main office showed indifference to our requests for a better final clean-up, which never got done and we ended up doing ourselves, and our request for two areas to be sealed with caulk was not addressed in a timely manner."
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"Excellent. High quality materials, roofing manufacturer's (Elk) certified contractor. Knowledgeable and professional crew; tear off, re-roofed, cleaned up and finished in two days. Provided all the expected features such as full coverage with 30# felt, ice damn 6ft up from
"Apex called to see if we would be available, and we confirmed a time. Their employee showed up right on time, and completed the repairs exactly as contracted. he got it done in spite of some rain coming down during the process.
I was concerned that the cost might over-run the estimate, but it came in slightly under the estimate when I got ...more the bill. I have since confirmed that my leak is repaired, and it is dry as a bone now. The workmanship is very good, and the employee took specific care to make sure to keep the yard clean and remove all debris.
All of fears and consternation regarding this project were for naught - Apex was very easy to work with. Best of all - I didn't replace my whole roof when the minor repairs took care of my issue. Apex will be "tops" on my list when my entire roof needs replacing in a few years. "
"Fast, efficient and thorough all the way, from estimate to final clean up.
The owner is really invested in his company - uses latest efficient estimating tools, satellite data, mobile office in vehicle, etc.
Very easy to communicate with. Very knowledgeable about shingle technology, installation methods etc.
They really worked hard ...more to finish the job on time in spite of bad weather.
They did thorough check of attic ventilation.
Extremely pleased all around.
I highly recommend this company. "
and his crew did a wonderful job with our re-roofing project, insulation and the chimney repair. His quote was very reasonable. He did not charge for items that he "thought" might need to be replaced as some other contractors were doing in their quotes. The project took 2 days which he had told us it would and the ...more crew did an awesome job of cleaning up. We are extremely happy with our new roof and will recommend
was right on time for our quote. He took a lot of time getting the information and being the first and only person to look inside our attic. He found a couple of wiring issues and brought it to our attention so we could get them fixed.
was the fourth estimate we received so we were very familiar with ...more various warranties and guarantee's for roofing materials. We decided not to use Neighborhood because they were the most expensive quote we received. "
"They were quick to put on the new roof and appear to have done a good job. But were very slow to get proper paperwork for insurance claim and to come out and fix some minor issues. Overall the poor service after the roof was installed is enough that I would not use them again.
"The completion of the work went as planned and I am happy with the overall cost, appearance, and quality of the roofing project. However, upon completion of the work I noticed areas on the rear of my house where shingles had come into contact with the siding on my house during the removal process and in one area left unsightly
...more and even broke a hole through one of my vinyl shingles. I mentioned the concern to my site supervisor (
) who was also the salesman for the roofing project. Due to the time of completion of the project he informed me he would follow up with me latter in the week. It has now been three phone calls later, three separate promises to return and take care of the problem, and two months after the installation, and
has not gotten around to taking care of the problem. It appears to be one of those cases where once the money transaction has been completed the company is too busy to bother to keep the customer satisfied. It concerns me that if we do eventually run into issues with the roofing project how responsive the company will be to inspect and resolve the issue. I have patience, and understand that one can get busy with other projects, but taking care of the customer should go beyond the original job completion. "