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Shelby Township Landscaping Articles
Landscaping reviews in Shelby Township
The middle of August we informed the design consultant that five of the new plants had died, and he said to water them in hopes that they would revive. They did not revive, and we inform him of this by phone. He was not happy, as it was written in the contract that they would replace dead landscaping. He said that they would replace the plants, but it was late in the season so he said they might not be able to get all of the varieties. After nothing happened for several weeks, we called again and he said they would be out to replace the plants. After several more weeks (end of September) we called again and left a message. He did not call back, but the next day (October 1) a crew showed up and they replaced the plants.
We are happy with the design and the way the land scape beds turned out, but are downgrading our rating because of the numerous phone calls and long wait to get them to replace the plants.
The price for the work was better than most of the other quotes I received, and I had actually used this company 2 years before with decent results, which is why I hired them for this collection of small jobs. I'm not sure what happened between 2 years ago and now, but the service I got this year was horrid to say the least. Most of my phone calls to the office were not returned, although the crew manager was better (he only broke a 2 promises to return a call). As a result, I will never hire these guys again.
The job was contracted on April 16 but not finished until September 3.
The initial contract was signed on April 16 and I gave my deposit check at that time. The next week I got a phone call from the office saying they planned on starting the job the following week, so I went out and purchased the shrubs that I wanted to be installed to replace the other bushes that I wanted removed. I had to keep watering the new shrubs in their containers every few days to keep them healthy and ready for transplant while waiting for the work to begin. I ended up spending just over 2 months babysitting the shrubs in their containers. On May 15 they hadn't yet begun the work so I called to find out the schedule, and was told I was scheduled for the first two weeks of June. On June 18, two months after the contract was signed, when no work had yet been done, I called to ask if we needed to cancel the contract and get my deposit refunded since it seemed they had abandoned the job. They asked for a few days to talk to everyone (office manager, project crew chief, etc.) and determine what to do next. On June 24 I was told they would start the work on June 27, weather permitting. They did start the work on the 27th - including power washing and resetting and re-sanding the brick pavers of my back yard patio. To do this, of course, they had to move everything off the brick (patio dining set,
In summary, this experience sucked and I will never hire them again.
We had such a good experience, we decided to get a quote from them on replacing our old sprinkler scheduler.
We were quoted a price of 180 bucks with a certain model. They came out to install, and used a different model. It also cost more then what was quoted. 20 bucks more.
I can deal with that...
However, after my wife tells me about a conversation she had with the repair guy. My wife is asking the guy about installing a pump from our lake, and she told me that the guy was saying this company didn't do it...that they like to do it outside of the company...they were quoting a wide range of cost for the install, I believe it was anywhere from 1800 to 2500 dollars...the whole thing felt like a shady conversation...
I would think professional crew could take up a small lswn with a power lawn remover but these guys seems to have a hard time getting the old grass removed in a neat, timely and orderly manner.
I actually laid out the bed outline myself and located the two major trees with stakes. Lucky I was on site most of the time or the trees would have been planted in the wrong spots. The placement of other plants was haphasard and a number of them had to be moved multiple times to get a pleasing and symmetric appearances The landscape designer actually moved a number of the plants herself because I got the impression the actual crew would get upset if asked to move plants that they did not plant properly the first tiem.
I specified a certain type of mulch and had to tell the contractor where to get the material.
The border between the beds and was made of river boulders. I was told by the landscape architect that the crew could take a great deal of care to select and position the boulders yet in 15 minutes done. Where is the care. In the end the boulders were clustered by size, a series of smaller then larger then smaller instead of intermixing sizes. At some time in the future I will have to go back and rearrange the boulders to create the desired appearance. To create a planting bed for flowers, a steel edging was to be installed 1' in from of the rock edging. in some places it is 1' and other places it is further away. So much for
The trees were plantedwith burlap and steel cage left in place around the rootball. I don't think that is the way it should be done based on my readings.
The lawn was installed and not rolled. I had to go and get my own roller. Everyarticle I have read on installing sod says to roll yet the contractor seems to have his own method.
14 months after the install I was looking at some of the small evergreen shubs and noticed that they are turning brown. Not sure if that is an issue with the quality of the plants or not.
On the home page of the contractors web site there is a line that says “At
Fast forward to the following March/April and I noticed a considerable more amount of what I had been thinking was in fact quackgrass. I went ahead and consulted with lawn experts at two different nurseries and both confirmed that it was in fact quackgrass and that this weed is nearly impossible to eradicate. They both recommended that I reach out to
unsuccessful. For months now, all calls, voicemails, and emails including photos have gone ignored.
I've done my due diligence on applying the recommended weed and feeds, including a pre-emergent in the beginning of the season, but nothing has addressed my problem. In fact, another weed, horsetail, that also started showing up in the spring, has fully taken over a large section of my lawn as well. Lesson being, if you want a field of dreams, not weeds, do not contract with
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
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East Point, MI
Clinton Township, MI
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