Sawyer Home Security Systems

in Sawyer, MI

Sample Reviews

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Rating
When he arrived he explained how and what he was going to do in detail. He was very careful not to step on my small dogs. He proceeded to do the install which took till 3pm.
Then he proceeded to hook up the monitoring station with his laptop. The next step was to program
the security codes and then to show the functionality how everything worked. I was impressed how everything
came together.
- Ralph G.
A

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We received our shipment in a timely manner. We were able to add additional components from their website. The system was easy to install.
- Jamie S.

Sawyer Home Security System Articles

Home Security System reviews in Sawyer

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Top of the line products and installation. Handles very high profile clients- ex-presidents, federal judges, corporate exec's.
There are a lot of people out there who claim they can install a security system and very few know about quality cameras, positioning, and operations. This guy does!!!


- Mary K.
A

Rating
I've looked at several alarm companies and did a lot of research on the different monitoring stations that would be responding to my alarms and had decided on either ADT or Monitronix. I had Representatives from both companies out to show me what they could do. ADT was very professional yet couldn't do all the things I had read about. You've got to have sensors that can tell is someone is tampering with the windows! Plus, they quoted me $3,500! Monitronix was better but the guy that came out kept trying to only get me to cover my doors and then put motion detectors throughout the house. I want the alarm to sound before their in the house! Then I found
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. I loved that they are a local company out of Roseville.
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was very friendly and understood when I told her I wanted to custom design a smart home. She was the one that set up the appointment to have their designer come out and design the system.
Sawyer Home Security Companies Provider Name Locked
was right on time and was very professional. He had shown me some points I had missed when I designed my system and offered a couple different options. Then he showed how my smart house systems would actually better protect my family and make it convenient to use. Because Infinity is just a local company they could offer some features that the other big companies didn't offer. Plus it was like half the cost to do more than what ADT was offering. I thought they would have to order all the parts and schedule me for the following week or two but they had an installer who was able to come out in less than an hour! Apparently this is normal but I'm sure they can't always do this. Still when
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showed up he already had all the equipment and got right to work. I was impressed on how easy he made it look and was very patient with my kids asking him a ton of questions. I had them go outside and I went into my office so I could get some work done. He would ask me questions here and there to customize how the system works. He got the whole thing done that night and when he was done he showed me how to use it. The system was pretty self explanatory and
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to use. The online part where you customize how the devices work was very helpful because there are video's on how to do everything. All in all I was really impressed with the whole process. I felt I got way more than my monies worth and am happy that I'm helping out a local company.
- Elijah R.
A

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I requested several estimates, and took a decision not only based on price but experience and professionalism. They quoted promptly and explained me all details of what they would be installing. They came within the time range they promised, installed and then explained how the system works. Days later, few questions popped up, here comes the best part, I did not have to deal with customer service, the owner answered my doubts in a
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manner. The second time they came, about a year later, it was to reprogram my key fobs for the alarm, no extra cost. No issues what so ever, just a kind and professional business with the highest priority towards their clients. I will continue to recommend
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& Surveillance for alarm systems and surveillance cameras.
- Elena C.
A

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was our Tech and he was excellent. He answered all of our questions and installed the entire system. If you can, ask for him if you like to know a lot of detail about your system.
- Patricia W.
A

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Friendly right from the initial contact. Called me back with pricing and answered all my questions. Set up the tech to come out to my house at my convenience. Tech was very thorough and patient while teaching me to use the system. Showed me all the features until I was comfortable with using all of them.
- Joy A.
B

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The install and set up went just fine. The components are up-to-date as well as wireless and they work as advertised. You do get wrapped into a 3 year contract for them to install the system for free and the monthly monitoring fee is a bit pricey. There is no option to downgrade the monitoring or the system so you are stuck with what you sign up for. Additionally, there are some issues with the mobile app and PHT's geo-fencing feature not working as it is supposed to. All-in-all, the company is fine and the products and services are as advertised, just be prepared to commit for the long term.
- Jason D.
F

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Here's an email I sent PHT on 5/5/2014 that went unanswered: SUBJ: Today I was informed by Monotronics Tech Support that the promise made by your PHT salesman, Daran
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in Oct 2012 was INVALID and I am submitting a formal complaint. I previously had an ADP alarm system and it expired in 2012. All ADP sensor devices remained in my home, window and door sensors. I told your salesman during the sale process, Daran
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that I wanted a wireless monitor device and one motion detector which he agreed to. Also, I told him that the window and door sensors left over from ADP were over 3 years old, and we should replace the batteries. Since this was a new contract, shouldn?t new batteries be installed? Mr
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said he would replace the batteries free of charge when they required it. His word was his promise, nothing was ever written in the contract. Today when I call Monotronics Tech Support, I was told they would charge me to replace the batteries or I could replace them myself. I tried calling your PHT customer service desk this afternoon around 4:00 to
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a complaint and spoke to a supervisor
Sawyer Home Security Companies Provider Name Locked
, but either she hung up on me or we got disconnected? I am very upset and plan to report this shady business transaction to the Better Business Bureau and all Veteran?s Group ( I am retired Air Force) to be cautious of dealing with PHT. I trusted your salesman and he betrayed my trust. Sincerely
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Cell 210 365-1899 PS: Also, where does it state in the contract that you can raise my monthly fees? I agreed to $40.99 per month on the contract and now your fees are over $45 a month. End of email/////////////////////////////////////////////////////////////////////////////////////////// Monitronics (affiliated with PHT) did come over and repaired the two broken sensors for free after I complained about above but have not replaced my old sensor batteries yet.
- WILLIAM E.
C

Rating
The sales reps were great but technicians not so much had to come to my house several times because items weren't compatable with my home. When i called customer service they made promises they didnt keep when they came back to the house resulting in more money. The service is good the owner of the techs is not so customer focused be careful.
- christopher F.
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All Home Security Companies in Sawyer, MI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1st Security Home Security

3525 Ellicott Mills Dr
Ellicott City, MD

ADT Security Services, Inc

2418 Viridian Dr
South Bend, IN

ADT South Bend

200-298 N Niles Ave
South Bend, IN

ADT South Bend

625 N Niles Ave
South Bend, IN

ADT South Bend

379-399 W Marion St
South Bend, IN

ADT South Bend

211 North Michigan Street
South Bend, IN

AK Security Solutions

29720 Quinkert St
Roseville, MI

AUTO CLINIC

2102 LINCOLNWAY W
Mishawaka, IN

BEST MEDICAL ALERT LLC

8310 Allison Pointe Blvd
Indianapolis, IN

Consumer Choice Security

Los Angeles, CA

CV TECHNOLOGY LLC.

54425 LONGWOOD DR.
South Bend, IN

Enhancement Solutions

1431 LaSalle Avenue
Niles, MI

EurAsia Import Specialist

17955 state rd 23
South Bend, IN

FrontPoint Security

1568 Spring Hill Rd.
Mclean, VA

Future Audio Video

18330 Greenleaf Dr.
South Bend, IN

Gatekeepers Alarm

PO Box 474
Pleasant Hill, MO

Herrman & Goetz

225 S. Lafayette Blvd.
South Bend, IN

Lifenet Alert Systems LLC

15 Bryant Ave
Roslyn, NY

Link Home Security

3293 Harrison Blvd
Ogden, UT

OnGuard Security Solutions

Corporate HQ:112 Shadowlawn Dr.
Fishers, IN

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