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Car Dealerships to Avoid

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Top Rated Car Dealerships

48

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Over 829 reviews for
Royal Oak Car Dealerships from people just like you.

A
"It went great. Our Salesman was very efficient and prompt. He sold us only what we were looking for and nothing more or less. He was professional and courteous." Our salesman was really busy the day we went to sign the deal. And originally we were supposed to come back later in the day to sign the final papers. However, he called us about 2 hours later and said you can come in right now and finish up. So we did and drove away in our new car. We were very please and would use this dealership again.

-Randy T.

F
"They changed price of the vehicle after they agreed to fix the air and lied and told me it was a clerical issue with the number of weeks. I bought a 2004 Ford Explore" with this company a week ago using the in-house finance they provide. The price of the vehicle was 6500.00 and after financing it was going to be about 7500.00 after 62 weeks of a payment of 124.00 every two weeks and also an agreement to fix the vehicles air conditioning system before I would purchase the car. I gave them the down payment of $500.00 and got insurance on the SUV the day of purchase. I dropped the vehicle off two days later to get the air conditioner fixed at the place in
GA they told me to and the bill came out to be about 1200.00 and I paid nothing as agreed by the salesperson at the dealership the day of purchase,
's auto sales was on the invoice to pay at the body shop.
's e-mailed my several times the next two days to come in to correct a weekly payment scheduling mistake they had made with the contract. I agreed to come it right before I went to work because I like to have my business issues cleared up in a timely manner. The employee told me that he filled out the paperwork wrong and it was stating that I make payments every week rather than bi-weekly like I agreed and that it had to be changed. So I agreed. signed a new contract and I went to work. after getting to work I looked at my contact before and noticed that the price of the SUV went up by a whole 1,200.00 and rather than after financing the total cost being 7,500.00. It would be 8,900.00. I work at night and I have not been able to contact them or go to there establishment however I am sure that this practice is illegal, dishonest and ill placed. They lied to me about it being a clerical problem on there part to make me pay more than the advertised price on the vehicle. If I had to pay for the air conditioning I would have requested the bill be in my name as well as used a totally different repair shop that I could have saved some money with.

-Amanda W.

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Local Articles in Royal Oak

Buying a car

You must take certain steps when buying a car to protect yourself. Whether you buy a new or used car, there are common procedures which will help you avoid a lemon and maximize your investment.

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Auto Sales

Don't get ripped off before you leave the lot. Learn how to negotiate a fair lease.

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Auto Sales

Buying a new car often causes confusion as you work tirelessly researching safety ratings and mileage.

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Auto Service, Auto Sales, auto repair

An auto warranty is like a safety net for your car. But make sure you know what's covered.

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Auto Service, Auto Sales

The need for gasoline holds a grip on your wallet.

Angie's Answers

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For donation options, here is a link to a prior response -

http://answers.angieslist.com/were-place-donate-car-q27711.aspx

For sale, here is another answer I previously gave to same type question -

http://answers.angieslist.com/how-sell-damaged-auto-q57349.aspx

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Sounds like your biggest problem will be narrowing your list to a limited number of models, and deciding what brand names you are willing to consider to narrow the field.

You can search for websites blogging complaints for each model you are considering to see how they rate with users, and you can also go to the National Highway Traffic Safety Administration website at     www.nhtsa.gov     to see how many recalls there have been on a specific model and year.

Most dealers these days have websites with their listed prices for new and used cars that you can browse to get an idea of available listed prices.

I would also recommend that you check out the used car values (free) for models you might be interested in on    www.edmunds.com    and on Kelley Blue Book  -  www.kbb.com

Those 2 sources will give you a lot of negotiating power, because they list what the dealer pays the manufacturer on new cars, shows what people have been paying for each vehicle model and model year, and shows used valuations also. There are undoubtedly other such sources also - these are just the ones I have used and seem to be the best known.

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Car Dealership reviews in Royal Oak

N

Rating
We went to
Royal Oak Car Dealerships Provider Name Locked
in
Royal Oak Car Dealerships Provider Name Locked
and our salesperson
Royal Oak Car Dealerships Provider Name Locked
was extremely friendly, helpful and outgoing. It was time to trade in our car and she showed us exactly what we were looking for in a small compact car. The entire staff was friendly and made buying a car fun! We will be returning for all our future cars. And highly recommend
Royal Oak Car Dealerships Provider Name Locked
to anyone looking for a fair, honest and pleasant place to buy a car.
- Missy C.
A

Rating
Royal Oak Car Dealerships Provider Name Locked
made the whole experience very worthwhile. We negotiated very quickly a fair price and agreed on what repairs were needed and which ones would be handled by
Royal Oak Car Dealerships Provider Name Locked
. I have never seen anyone better at keeping me informed throughout the process. He
went out of his way to make sure I was very satisfied.
- Bob M.
A

Rating
Bought a new 2015
Royal Oak Car Dealerships Provider Name Locked
.
Royal Oak Car Dealerships Provider Name Locked
was our sales associate. This was by far my best car buying experience ever! There was no haggling, no b.s., just a good price (we researched in advance and know the price they gave us was competitive), a low-pressure environment, and a knowledgeable staff that work together as a team (The staff here seem more like a little family than competitors for a commission).
Royal Oak Car Dealerships Provider Name Locked
even went above and beyond AFTER the sale was over and done with. I had accidentally left a sentimental charm that my grandmother had given me in my trade-in vehicle.
Royal Oak Car Dealerships Provider Name Locked
went on his break to the auction place down the road, tracked down my car, and got it back for me!!! What a great guy, and a great dealership!
- Michele O.
A

Rating
Royal Oak Car Dealerships Provider Name Locked
always provides professional service. the cost is told to you right up front. appointment scheduling is easy and they deliver on their workmanship
- robert W.
A

Rating
Really well! I had researched through Consumer Reports, True Car and
Royal Oak Car Dealerships Provider Name Locked
to find average pricing. Then I used my AAA membership to find a participating AAA dealer. Contacted FF and
Royal Oak Car Dealerships Provider Name Locked
returned my email inquiry very quickly. I had been VERY detailed in original communication what I wanted and color, trim, etc.
Royal Oak Car Dealerships Provider Name Locked
replied he could have it in lot with a day's notice and gave me the AAA pricing right in the email. I didn't have to come in to find out what it was, I didn't have to call. I didn't have to DO anything to be informed of the price. Good price, too. Sticker was 38035 (yes, I wanted EVERYTHING). AAA pricing after about 1500 in Ford promotional stuff is 32162. All these number are before tax, title, license, registration. Asked via email about extended warranties. No secret there either! 7 years and 100k miles, bumper to bumper, zero deductible; $2900. So I make appointment for a Friday mid morning. He tells me to ask for
Royal Oak Car Dealerships Provider Name Locked
. I'm a little confused on the names. But, whatever. I planned to go from dentist office after having a tooth pulled. Figured my day was shot anyway. Lump all the painful into one day, right? I get there.
Royal Oak Car Dealerships Provider Name Locked
is waiting and WATCHING for me. No meed to hunt him down!! He explains he and the OTHER
Royal Oak Car Dealerships Provider Name Locked
are teammates and the OTHER
Royal Oak Car Dealerships Provider Name Locked
has brought Brain the second up to date because this is
Royal Oak Car Dealerships Provider Name Locked
the first's day off. Ok. Whatever. My jaw hurts and I'm drooling. I wish him luck. I drop the bomb that I am trading in my 2008, 160k miles, Ford Focus. Between you and me; it is worthless. The engine will go any day. He sends the "guy" out to evaluate it. I'm offered 1k for it. I shrug. Ask him what his best offer is... He disappears, comes back; 36k all in. I say I want the Escape on trade with the extended warranty and ALL the tax, title, license, and registration for 33.5 or I'm taking another deal at Hyundai for 33.9 (I lied, it's a CAR dealership- don't hold it against me!). So, it should be 32k (AAA pricing) + 3k (extended warranty) + 2k (about that for ttlr) - 1k for trade= roughly 36k. Disappears again, comes back, 34k. Sold. The in person negotiations took maybe 20 minutes. No pressure. No sign here first. No nothing. Now, getting the financing paperwork, the vehicle detailed... Patience. But, I was enjoying the drugs from dentist anyway. All in all, darn nice dealership, coordination, teamwork, professionalism. Yeah, I'd send a friend over!!
- Kristine K.
F

Rating
Royal Oak Car Dealerships Provider Name Locked
hates Veterans……



Royal Oak Car Dealerships Provider Name Locked
’t walk away from
Royal Oak Car Dealerships Provider Name Locked
in Homosassa Fl., RUN. I am in Afghanistan and the primary car my wife drives around in with our three kids is getting old and has high mileage so we decided to trade it for a newer one so I would not have to worry about them sitting on the side of the road while I am so far away. My wife loves our MDX so much she wanted the same car so we found a newer one with the options we wanted and it was over a 2hr drive so she decided to call over the phone to get the details worked out so she was not sitting at the dealership for hours with three kids after driving for two hours. The first red flag was it took two days to hear back (I figured ok they are busy and making all the sales they could with people in the store and I was not in a rush). Then they came back with the deal but said they could not accept the power of attorney (that my wife just used to buy a house for us) for the vehicle we wanted but they would accept it for a 2014-15 Volkswagen (Second Red Flag). When my wife asked the finance manager why he said it is because the bank (Wells
Royal Oak Car Dealerships Provider Name Locked
) said that not them. She said that makes no sense and the finance manager said it does not have to (W**). My wife preceded to ask well can you contact them to see if there was a mistake, to which the finance manager replied no I will not do that (with the lack of customer service and attitude my wife was getting from the finance manager she hung up on him). So in order to help things along my wife called Wells
Royal Oak Car Dealerships Provider Name Locked
herself since we have our other car finance through them already and asked what was going on. Wells
Royal Oak Car Dealerships Provider Name Locked
said yes they see the loan request and it was approved for a Power of Attorney without any stipulations (Third red Flag). So my wife called the finance manager back and told him and he still refused to contact Wells
Royal Oak Car Dealerships Provider Name Locked
to sort the problem out (again W**). So she called me upset and disappointed to say she gave up and we would have to wait till I come home (I cannot come home until January and like I said she wants a specific set of options, so the exact MDX would have to be sitting around at the right time since I will only be there for a week before I return to Afghanistan). So I tried to avoid all the lower management issues and called and asked to speak to the General Manager. I was told he was in a meeting so I could leave a voice mail. I left my message with my concerns and asked him to call me anytime he could before the time I was calling since I am on the other side of the world and his day is my night. Well after 24 hours went by I called back he was with a customer so they could transfer me to his voice mail again. So that made my decision right there the customer service at
Royal Oak Car Dealerships Provider Name Locked
does not exist at the top so of course it was not at the bottom either. So I let him know by him not calling my decision was easy and I would be writing this review to post anywhere I can so everyone knows how
Royal Oak Car Dealerships Provider Name Locked
treats veterans. About midnight my time he decided to call and leave a message that he has been out of town the last two days and that is why he could not return my call (and again W** they said you were in a meeting so either he is lying or his staff tells people the wrong info on purpose). His message again says it is not them but the bank.
- raymond K.
A

Rating
In late June 2015, I called
Royal Oak Car Dealerships Provider Name Locked
to talk to them about trading in my vehicle and searching for a different vehicle.
Royal Oak Car Dealerships Provider Name Locked
O'
Royal Oak Car Dealerships Provider Name Locked
worked diligently to give me a fair price for my vehicle and to locate a vehicle that met my requirements. I was amazed at the vehicle that
Royal Oak Car Dealerships Provider Name Locked
located for me. This trade-in was efficient and is always worth my time.
Royal Oak Car Dealerships Provider Name Locked
O'
Royal Oak Car Dealerships Provider Name Locked
and the Par Auto staff are amazing. I have used this company since 1995 and I always walk away with excellent service and fair prices. I am a single female and I despise walking onto a dealership lot to be coerced into buying something I don't want or need. With
Royal Oak Car Dealerships Provider Name Locked
, I research the cars that I want, walk in with a pre-approved loan, provide a list of car models and features that I want, and there is absolutely no haggling. I verified once again that I purchased a used vehicle that is safe, dependable, and not damaged. Thanks
Royal Oak Car Dealerships Provider Name Locked
.
- jennifer B.
F

Rating
The car was bought in 2013, with a warranty already on it from 2012. June 21, 2015 the car broke down on the side of the road and the car was towed to the nearest Fiat dealership. The dealer told us it would cost 1600 to fix, even though the car is still under warranty. I spoke with the owner and he said he could bring the cost down to 1300 but refuse to honor the warranty. I wrote a letter to head of operations and they even still refuse to honor the warranty. They said the warranty on the clutch had expired, which was true. But the car still had an extended warranty on the entire car and the dealership is claiming that the extended warranty does not cover the clutch.
- Dorothy C.

Car Dealerships in Royal Oak, MI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & S RV Center

2375 N Opdyke Rd
Auburn Hills

Airport Infiniti

13940 Brookpark Rd

ALL AMERICAN AUTO SALES

18 WELTS ST
Mount Clemens

ALL STARS AUTO SALES

3301 ROCHESTER RD
Royal Oak

AMERICAN RECREATIONAL VEHICLES

1725 W 14 MILE RD
Royal Oak

Ann Arbor Automotive Group

3975 Jackson Rd
Ann Arbor

ART MORAN BUICK-PONTIAC-GMC- MITSUBISHI

29300 TELEGRAPH RD
Southfield

ATA Auto Sales

15010 W Warren Ave
Dearborn

AUTO EUROPE

677 S ETON ST
Birmingham

AUTO PALACE

21704 DEQUINDRE RD
Warren

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

Avis Ford, Inc.

29200 TELEGRAPH RD
Southfield

Bakers Mobile Repair Services

23112 Wellington Crescent
Clinton Township

Bayview Collision Inc

35215 Cricklewood Boulevard
New Baltimore

Best Deals Auto Sales

1790 E 8 Mile Road
Detroit

Bill Fox Chevrolet

725 S Rochester Rd
Rochester

BOB JEANOTTE BUICK GMC TRUCK, INC

14949 N SHELDON RD
Plymouth

BRIARWOOD FORD INC

7070 E MICHIGAN AVE
Saline

Brownstown Automotive Sales and Service

19760 ALLEN RD
Brownstown Twp.

BRUCE ALLAN AUTO BODY

2740 LEWELLYN DR
Highland

Buff Whelan Chevrolet

40445 Van Dyke Ave
Sterling Heights

Cadalac of Novi

41350 Grand River Ave.
Novi

Car Guys Auto Center

32639 Groesbeck Hwy.
Fraser

Certified Auto Care & Recovery

15580 Telegraph Rd
Redford Township

CERTIFIED MOTORS INC

23509 Little Mack Avenue
Saint Clair Shores

COMBI CAMP & CAMPER

829 N MAIN ST
Royal Oak

Creative Cars Inc

6628 Whitmore Lake Rd
Whitmore Lake

Crest Ford Inc

22675 Gibraltar Rd
Flat Rock

Crest Ford Inc

26333 Van Dyke Ave
Center Line

D&D ALL AMERICAN AUTO SALES

25030 Groesbeck Hwy
Warren

Dunning Toyota

3745 Jackson Rd
Ann Arbor

EASTERN AUTO INC

26350 W 8 MILE RD
Southfield

Ed Rinke Chevrolet Buick GMC in Center Line

24231 Van Dyke Ave
Center Line

Elder Ford Troy

777 John R Rd
Troy

Ellis Richards Motors

24900 Gratiot Ave
Eastpointe

Enterprise Rent-A-Car

30715 John R
Madison Heights

Enterprise Rent-A-Car

6876 Center St

eRepairables.com

P.O. Box 865
Royal Oak

Erhard BMW of Bloomfield Hills

4065 W Maple Rd
Bloomfield Hills

Erhard BMW Of Farmington Hills

38700 Grand River Ave
Farmington Hills

Fairlane Ford Sales Inc

14585 Michigan Ave
Dearborn

FAST TRACK AUTO SERVICE CENTER

15779 15 MILE RD
Clinton Township

FIAT of Lakeside

18181 Hall Rd
Macomb

FISCHER HONDA

15 E MICHIGAN AVE
Ypsilanti

FRENCHY'S SKIRTING INC

34111 Michigan Ave.
Wayne

Friendly Ford Lincoln

2800 N Telegraph Rd
Monroe

From Car to Finish LLC

451 Hungerford Drive

George Matick Chevrolet

14001 Telegraph Rd
Redford

Germain Honda of Ann Arbor

2601 S State St
Ann Arbor

GIOVANNI USED CARS

5858 TIREMAN ST
Detroit

GLASSMAN AUTOMOTIVE GROUP

28000 TELEGRAPH RD
Southfield

Golling Buick GMC

1491 S Lapeer Rd
Lake Orion

Golling Chrysler Dodge Jeep Ram

2405 S TELEGRAPH RD
Bloomfield Hills

Golling Fiat

2405 S Telegraph Rd
Bloomfield Hills

GOOD CARE AUTO REPAIR

16399 FORT ST
Southgate

Goodyear Tire - Ariel Automotive

33014 Grand River Ave
Farmington

GORDEN CHEVEROLET

31850 FORD RD
Garden City

Gratiot Auto Center

29187 Gratiot Ave
Roseville

Great Lakes Super Store

1399 Joslyn Ave
Pontiac

Great Lakes Superstore

1399 Joslyn Ave
Pontiac

Green Oak Golf Carts

9185 Silverside Dr
South Lyon

Hamilton Chevrolet

5800 14 Mile Road
Warren

Heidebreicht Chevrolet

64200 Van Dyke
Washington

Hines Park Ford Inc

56558 Pontiac Trl
New Hudson

Hines Park Lincoln

40601 Ann Arbor Road
Plymouth

Huntington Ford

440 E 2nd St
Rochester

HUNTINGTON MOTORS

27246 WOODWARD AVE
Royal Oak

Jack Demmer Ford

37300 Michigan Ave
Wayne

Jack Demmer Lincoln

21531 Michigan Ave
Dearborn

Jay Chevrolet

3372 W Highland Rd
Highland

JEFFREYS AUTO RESALE

25275 GRATIOT AVE
Roseville

JIM FRESARD PONTIAC GMC

600 S MAIN ST
Royal Oak

Jim Riehl's Friendly Automotive Group

32899 Van Dyke Ave
Warren

Joe Lunghamer Chevrolet

475 Summit Dr
Waterford

Joe Lunghammer Chevrolet

475 Summit Dr
Waterford

JOE'S TRAILERS MFG INC

13374 FARMINGTON RD
Livonia

Jorgensen Ford

8333 Michigan Ave
Detroit

LaFontaine Cadillac Buick GMC - Highland

4000 W Highland Rd
Highland

LaFontaine Chevrolet

7120 Dexter Ann Arbor Rd
Dexter

LaFontaine Nissan – Highland

2530 E Highland Rd
Highland

Les Stanford Chevrolet Cadillac

21734 Michigan
Dearborn

LUNGHAMER BUICK GMC

5825 HIGHLAND RD
Waterford

MAC'S TIRE AND AUTO REPAIR INC.

6717 E 10 MILE RD
Center Line

Macomb Collision, Tire, and Service

44053 Van Dyke Avenue
Utica

MAIN CAR INC

609 N Main St
Royal Oak

MARK CHEVROLET INC

33200 MICHIGAN AVE
Wayne

MARTY FELDMAN CHEVROLET

42355 GRAND RIVER AVE
Novi

MATTHES HARGREAVES CHEVROLET

200 E 12 MILE RD
Royal Oak

Matthews Hargreaves Chevrolet

2000 E 12 Mile Rd
Royal Oak

MEADE LEXUS OF LAKESIDE

45001 NORTHPOINTE BLVD
Utica

Meade Lexus of Southfield

28300 Northwestern Hwy
Southfield

Mercedes Benz Of Novi

39500 Grand River Ave
Novi

Merollis Chevrolet

21800 Gratiot Ave
Eastpointe

Midwest Auto Truck & Spring

5760 Belleville Rd
Canton

Midwest Motors LLC

1992 Oakwood Rd
Ortonville

MIke Dorian Ford

35900 Gratiot Ave
Clinton Township

MIKE SAVOIE CHEVROLET

1900 W MAPLE RD
Troy

Moto Land Auto Sales

19989 Van Dyke St
Detroit

MOTOR CITY MINI

45550 DEQUINDRE RD
Utica

Motorama Inc

6113 Livernois Ave
Detroit

NISSAN OF STERLING HEIGHTS

35235 MOUND RD
Sterling Heights

North Brothers Ford

33300 Ford Rd.
Westland

Northern Auto Repairs Inc

27201 Woodward Ave
Berkley

PAGE HONDA OF BLOOMFIELD

1819 S TELEGRAPH RD
Bloomfield Hills

Page Toyota

21262 Telegraph Rd
Southfield

Pat Milliken Ford

9600 Telegraph Rd
Redford

Porsche of Ann Arbor

2575 S State St
Ann Arbor

Prestige Cadillac

8333 East 11 Mile Road
Warren

Prestige Warren Toyota

27100 Van Dyke
Warren

QUATTRO MOTORS

23341 PLYMOUTH RD
Redford

Red Wolf Automotive

22411 S Chrysler Drive
Hazel Park

Rochester Hills Chrysler Jeep Dodge

1301 Rochester Rd
Rochester

Rodgers Chevrolet

23755 Allen Rd
Trenton

Romeo Ford Inc.

63300 Van Dyke Rd.
Washington

Roy O'Brien Ford

22201 E 9 Mile Rd
St Clair Shores

Royal Oak Ford

27550 Woodward Ave
Royal Oak

Ryan's Auto Care

609 May Street
Lansing

Schultz Auto Brokers

12641 Stark Rd
Livonia

SEARS

35000 WARREN RD
Westland

Sellers Buick Pontiac GMC

38000 Grand River Ave
Farmington

Serra Chevrolet

28111 Telegraph Rd
Southfield

Serra Kia

12300 30 Mile Rd
Washington

SESI Lincoln Volvo Mazda

3990 Jackson Road
Ann Arbor

Shore Auto Lease Inc

1913 Atlantic Ave

Somerset Buick GMC Inc

1850 W Maple Rd
Troy

Southfield Dodge Chrysler Jeep Ram

28100 Telegraph Rd
Southfield

SPECTRUM AUTO WORKS

14799 W 11 MILE RD
Oak Park

St. Clair Chevrolet Buick GMC

3050 King Rd
East China

Sterling Heights Dodge

40111 Van Dyke Ave
Sterling Heights

Suburban Acura

25000 Haggerty Rd
Farmington Hills

Suburban Buick GMC

21800 Woodward Ave
Ferndale

Suburban Chrysler Jeep of Ann Arbor

2060 W Stadium Blvd
Ann Arbor

Suburban Ford of Sterling Heights

40333 Van Dyke Ave
Sterling Heights

Suburban Ford of Waterford

5900 Highland Rd
Waterford

Suburban Hyundai

1814 Maplelawn Dr
Troy

Suburban Imports of Farmington Hills

37911 Grand River Ave
Farmington Hills

Suburban Imports of Troy

1800 Maplelawn Dr
Troy

Suburban Infiniti of Troy

1816 Maplelawn Dr
Troy

Suburban Mazda of Sterling Heights

40331 Van Dyke Ave
Sterling Heights

Superfly Homes

34029 Schoolcraft Road
Livonia

SWAN IMPORT AUTO

22401 Greater Mack Ave.
Saint Clair Shores

SZOTT M-59 DODGE

2565 EAST HIGHLAND ROAD
Highland

Tamaroff Automotive Group

28585 Telegraph Rd
Southfield

Telegraph Dodge Chrysler Jeep Ram

12000 Telegraph Rd
Taylor

TOYOTA OF WATERFORD

1819 S Telegraph Rd
Bloomfield Hills

Turn Key Motors

24112 Ryan
Warren

Twins auto sales

24310 w. Grand river ave
Detroit

TYME AUTO SALES

199 PLYMOUTH RD
Plymouth

V & W Motors

27371 Gratiot Ave
Roseville

VARSITY FORD

3480 JACKSON ROAD
Ann Arbor

VICTORY HONDA PLYMOUTH

315 ANN ARBOR RD W
Plymouth

VICTORY MOTORS

29169 23 MILE RD
Chesterfield

Victory Toyota

46352 Michigan Ave
Canton

VILLAGE FORD

23535 MICHIGAN AVE
Dearborn

Warren Auto Plaza

30433 Bluehill St
Roseville

WESTLAND CAMPING CTR

1475 S NEWBURGH RD
Westland

Woodward Auto

45671 Woodward Avenue
Pontiac

YONO BROKERAGE SVC

32411 GRAND RIVER AVE
Farmington

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