Redford Locksmiths

in Redford, MI

Locksmith Reviews in Redford

A

Rating
It went great. I had
come to do my service, and he was very friendly and talkative. I just bought my first house, and he gave me lots of information about my locks and the neighborhood, and even gave me some advice on the plants in my yard! I would definitely call him again if I need any other lock work done.
- Sandra Z.
A

Rating
, the technician, was excellent. He was patient, thorough and did exactly what I asked. Initially, I spoke with
, the owner, who ensured the finish would match the existing handles and gave me an excellent price after breaking down everything. He was patient on the phone and answered ALL of my questions.
at the store was also great, giving me additional copies of the master key after the fact.
I originally called a different locksmith recommended by a co-worker (
's Lock and Key) but after several missed phone calls/emails and waiting 10 days trying to make an appointment, I felt like they didn't really want my business. Also, they quoted me $425 to do the same job (vs $316 from Locksmith, Inc.). When I realized
's wasn't going to work out, I went on Angie's List and found two locksmiths who both quoted me $316 so then I knew that
's was price gouging me. I ended up going with Locksmith, Inc. because they could come the soonest and after wasting so much time with
's (I had given myself two weeks to get this done) time was of the essence.
I would use Locksmith Group, Inc. again in a heartbeat and would recommend them to anyone I know needing any type of locksmith work. As for
's - don't even bother. They only want the big corporate jobs and my $425 puny job (REALLY) wasn't worth their time. Jobs can only be placed through the owner and apparently when he goes on vacation customers are
. Thanks
's for treating me so badly. Without your horrible customer service, I never would have found Locksmith Group Inc.
To
,
and
at Locksmith Group Inc. - YOU GUYS ROCK! You're #1 on Angie's List for a reason - YOU'RE THE BEST!

- Suzanne C.

Redford Locksmith Articles

Locksmith reviews in Redford

D

Rating
The contractor arrived on time for a 9 a.m. appointment. Upon arrival and looking at my doors, he had to make his first trip back to their store to get a different color lock. When he returned and started the installation, I discovered after he'd installed the first lock and started on the second that he was actually removing my existing deadbolts and replacing them with the new deadbolts. I explained to him that he was supposed to install new deadbolts and leave the existing deadbolts in place.
He then put the existing deadbolts back on and started working on installing the new deadbolts. After about 20 minutes into the job, he discovered his tools on hand were not adequate to complete the installation and therefore had to leave again to go and get a different tool. Once he returned, he was able to complete the installation. When the job was finished, I questioned him about a cover plate for the deadbolt because the area around the deadbolt was really loose and he stated I didn't need one.
The entire process took nearly three hours, which caused me to have to cancel another appointment. Then when I did go to leave the house, I had trouble locking my back door with the existing deadbolt on it. This was the one he'd started taking apart and had to put back together. A couple days later I noticed that I could see daylight around the new cylinder he'd installed on the back door. The cylinder had dropped down and part of the rim around the hole for the cylinder was exposed.
I called the store and was informed that they would have to order a part and would have it in a couple of days and come back out to install it. When they received the part, the same service person did come back out to install more sturdy deadbolts on each door.
However, my old cylinder on the back door still is very stiff now and turning the key is difficult at times, my door jamb on the front door is chewed up where he was initially using the incorrect tool, and now I see the cylinder on the front door has also slipped down exposing the rim of the cylinder hole.
I selected this provider because they had a good rating on Angie's List. My experience with them was not positive. Although the serviceman was polite, the service and quality of the job was very poor. I would not personally recommend this provider to anyone. I think for the price I paid, the quality of the work was very inferior.
- Cynthia M.
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All Locksmiths in Redford, MI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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A & A LOCKSMITH LLC

467 SUMERVILLE DR
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A & B Locksmith

5858 Pelham
Taylor, MI

A & P Lock & Key

Edward St.
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A1 Quality Key

20029 Cooley St
Southfield, MI

A1 Quality Key

20029 Cooley St
Southfield, MI

A1 Quality Locksmith

PO Box 19464
Detroit, MI

A1A Locksmith & Security

342 S Rochester Rd.
Clawson, MI

AAA BLUE STAR SAFE & LOCK

6731 MIDDLEBELT RD
Garden City, MI

Aaron's Lock and Key, Inc.

30870 John R Rd
Madison Heights, MI

Able Resources Mobile Locksmith

24768 Lahser Rd, Suite 301
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Ace Locksmith

1183 Roseberry Road
Clio, MI

ACTION LOCKSMITH INC

po box 300184
Drayton Plains, MI

All Around

PO Box 2680
Ann Arbor, MI

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