Sample Reviews

F

Rating
Buyer beware. I thought because they were so prompt prior to install that all would go smoothly. They came to measure, all went well. They came to install and the guys were nice but seemed in a hurry to be done for the day. The guy said yeah we've been driving for 8 hours and my son is in the hospital so I need to get back soon. I felt sympathetic and was chit chatting with them. Once they left I noticed so many issues. I called the next day and they said I had to go to Home Depot to file a work order, which I did. Home Depot called and they called and told me it would be the following Monday before anyone could come out. They then called Tuesday and said someone would be out the next day. We waited and waited, noone showed. The next day, no phone call. I went to Home Depot and told them what happened. At this point they called NF Granite directly and the lady said oh yeah, sorry he forgot to call. So they said well we can get someone out there next Friday and then they will bring the granite with the cutx back the following week. (This assuming that they show on this appointment)
Meanwhile I have company coming and mirrors and sinks that I can't reinstall until this issue is fixed. I ended up telling Home Depot to give me a refund on my backsplashes and I would just fix it on my own or live with it. They gave me a refund. I then had a mirror guy come out and he explained that the cut of my granite and what I want to do, requires this one space to be filled in. I went to Home Depot and asked if I could get a 21 3/4 in backsplash cut and they said nope sorry! OMG!!!! So meanwhile, everyone in this area has said well you shouldn't have gone through home depot. I then called NF Granite directly and they said oh let me see what we can do, we'll call you tomorrow. Guess what? Haven't heard anything. I have had to contact Silestone directly. I hope they can get this one piece to me!
- Karen W.
A

Rating
I walked in, picked out my merchandise, went to the checkout counter, handed the
Pontiac Lumber Stores Provider Name Locked
my card and the rang up the bill and honored my card which I had bought for $5 for $20. Thanks
Pontiac Lumber Stores Provider Name Locked
.
- WJohn S.
F

Rating
I can't express the magnitude of the incompetence I experienced. It took 1 year for them to finish my doors, and technically they aren't done yet. One of the door hinges started coming undone about 1 month after install, and I am still waiting for it to be fixed. It's a really long story but I first ordered the doors late
Pontiac Lumber Stores Provider Name Locked
of 2013. They tried to charge me double the cost after my initial down payment, and it took about 45 minutes to get the prices right. Then the doors came, and they weren't the right size. I had to wait 6-8 weeks for the replacements. They came, and 2 out of 3 were right, but my storm doors weren't right. Another 6-8 weeks goes by. The storm doors go in, but they still have my French doors wrong. Wrong size again. Another 6-8 weeks go by and the doors are right size, but wrong style. This goes on a couple of more times and leads me to August 2014. I year to install 3 doors. There were other issues with customer service and delivery also. I could have written a 4 page review going into detail, but I tried to condense this because even just writing this has me so upset again. I should have asked for my money back at least 5 times through this and went with another company, but I was assured I would be compensated for the extended delays. Not to mention my heating costs that would have been significantly lower with efficient doors, especially when you consider the winter we had. I haven't received any compensation, however, and I will NEVER shop at
Pontiac Lumber Stores Provider Name Locked
again. I purchased my home in November 2012 and until this fiasco, I had spent around $12-15,000 at
Pontiac Lumber Stores Provider Name Locked
. They lost a valuable customer and all I can say is STAY AWAY from
Pontiac Lumber Stores Provider Name Locked
. I couldn't possibly imagine anyone else doing a worse job.
- Todd R.
C

Rating
I had to make several calls to check on the status of my lawn tractor because of the weather and my grass was getting a little
high. It took a little over 2 weeks to get it back and it was working good.
- Peggy R.
F

Rating
We should have left when we were there for over an hour before anyone came to help us. When someone finally came to help us, they just said "go pick out what you want". We had no idea what we were looking at. We knew that we wanted carpet and vinyl, but that was all we knew for sure. Our house has both cement and wood floors. Which product was best for which application. We were doing the entire house and we couldn't get the help we needed. One sales person told us that
Pontiac Lumber Stores Provider Name Locked
does their own installation, and another sales person told us no, they contract it out. Well, I can tell you because I now know, they contract out carpet and vinyl installations. They sent someone out to measure our home. We were told that we would receive an estimate for if we took out our carpet vs
Pontiac Lumber Stores Provider Name Locked
taking out the carpet. We were lead to believe that it would be substantial if we wanted to do it. We went home and immediately started pulling up carpet, pad and vinyl (
Pontiac Lumber Stores Provider Name Locked
doesn't remove old vinyl) and hauling it off . Well, we would never have done it ourselves if we had known how little we were going to be reimbursed. The salesman told us "this is a turn-key job". We're still looking for the key. we've never worked so hard in our live. They never let us know who was going to do what when. We had to wait until the installer came out to find out what if anything we needed to move on each day. We found out who was going to be doing the installation and called them to see if they were going to come out to see what they were going to need to do because we had concerns about some of our wooden floors. First we were told that everything was fine only to find out that it wasn't. Part of it had to be replaced. They said we had to be two rooms ahead of the installers. We had to hurry
Pontiac Lumber Stores Provider Name Locked
to get things moved. It was supposed to take two days for installation of the carpet and two days for the vinyl. It took seven days of work to get it all done. We never found out how many yards or sq ft we were looking at. We were never told where the seams were going to be or which direction the design would be going. (We were told that we would receive a printout of all that.) We found out when the installer was almost finished doing the room (which is kind of too late). When the vinyl came in, the factory had sent the wrong quantities.
Pontiac Lumber Stores Provider Name Locked
flooring department or receiving didn't check it when it came in. I checked it and told the installer that I thought they had sent the wrong amounts. It was difficult to read/understand their labels.
Pontiac Lumber Stores Provider Name Locked
said that it would take 2 weeks for the correct quantity to get in. Fortunately the
Pontiac Lumber Stores Provider Name Locked
Installation Inspector happened to come by just then and we told her all that had been going on. She got it here in 3 days instead. They sent 37 sheets of underlayment. We only needed underlayment for 2 1/2 baths and a medium-sized kitchen. We sent back over 20 sheets plus a bunch of other things we paid for and didn't need. By my estimates, we paid about $7,000.00 for carpet, vinyl, etc. we were supposed to get the installation of carpet free because we bought the better carpet. So the remainder is for labor on vinyl? We tried to contact the salesman a few times but first he was helping someone but they would have him call us back. When he didn't return our call, we tried again. This time he was at lunch. He never returned any of our calls. Every day held a new challenge with
Pontiac Lumber Stores Provider Name Locked
. Will we use
Pontiac Lumber Stores Provider Name Locked
again? Not on a bet!
- Gayle P.
B

Rating
Overall we had a good experience.
Pontiac Lumber Stores Provider Name Locked
built the fence, as requested and it looks very nice. The contractors who actually did the building were great, they made several changes to the fence at our request as they were building it. The main issues we had were poor communication from the sales person from
Pontiac Lumber Stores Provider Name Locked
who we worked with initially and his communication of what they were supposed to do to the contractors. Fence location and specific details about the fence installation (such as gate size) were not communicated to the builders. The builders/contractors were great and made the changes for us once we noticed things not going as we understood them. The other major issue was with the gates. After a short period of time they became impossible to open. It seems to be a combination of the incredibly cheap latch mechanism and the natural settling of the fence. We have had them come back out twice to "fix" the gates and we still have one that can't be opened.
We would definitely do business with this provider again, overall we had a good experience.
- Matthew P.
A

Rating
Could have ripped me off but was just honest, professional and quick.
NOTE: This company is mainly a Stihl dealer and i did not know that they in fact handle all brands.
I tried another company on 3 previous occasions and was glad I made the switch
- John P.
B

Rating
They charged $55 for pickup and delivery combined for both vehicles and returned them three days later. Because the lawn equipment was not used in a long period they needed to look at it before they gave me a price, They do charge for estimates.


- Richard B.
C

Rating
Flashing around chimney has gap between shingles and bottom of old flashing. They did not remove the old flashing and reset flashing against new shingles. resulting in leaks into house when ice dams formed.
Some of the shingles along the ridge of the roof has strips of bare fiberglass almost evenly spaced on many of them.
There is also now a warped end of the decking protruding above the
Pontiac Lumber Stores Provider Name Locked
surface.
The roofing forman and a supervisor finally came out and looked over our complaints after numerous phone calls and 2 trips to the office with photographs of the areas of concern and we have not heard from them since. 2 months ago.
As mentioned above the masonry work done by
Pontiac Lumber Stores Provider Name Locked
was excellent we only have negative comments about the roofing crew leader.
I photographs but there is no way to attach them!
Pontiac Lumber Stores Provider Name Locked
t
- John F.
A

Rating
Great deal as described. For some reason Angie's list did not have my address so I had to call them after waiting several weeks for the gift card. Once Angie's got my address they sent it right away. I used the gift card for an online order and it worked great.
- David L.
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All Lumber Stores in Pontiac, MI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ACTION BRICK & DESIGN LLC

52730 8 mile
Northville, MI
Brick paving and hardscapes

Affordable Handyman Services

2026 electric
Wyandotte, MI
Affordable handyman solutions provides a general contractor service for affordable rates in a...

ALUMINUM SUPPLY CO INC

14359 MEYERS RD
Detroit, MI
Aluminum supply company, inc. was founded by robert marshall in 1948 and quickly became known...

Appliance Zone

PO Box 55
Corydon, IN
Appliance parts and accessories - appliance repair help - sales and service worldwide - 24 hrs...

BENSON'S OAKLAND WHOLESALE INC

556 N SAGINAW ST
Pontiac, MI

Bradley Duane Inc.

3997 Dartmouth
Oxford, MI
We are a small but growing painting & maintenance business. we have a small number of highly...

Bright Power Solutions Inc

45100 Sterritt St Suite 106
Utica, mi
We are a full service contracting source. we do the work ourselves. we do not sub contract our...

Carpenter Bros Hardware Do it Center

2753 Plymouth Rd
Ann Arbor, MI
Independently owned. additional dba - do it best corp.

Cedar Wholesale Supply

138 NorthBound Gratiot Ave
Mount Clemens, mi
Hydroponics supply store

Chelsea Lumber Co

Old Barn Cir
Chelsea, MI
Cost is determined by the job. financing available. additional contact name - bob daniels,...

commando lock company

1485 temple city drive
Troy, MI
Commando lock is a us manufacturer of military grade padlocks for government and commercial...

Contract Services Restoration LLC

4815 Mildred St
Wayne, MI
We have 5 members of our team as of now, and alot of temp workers that are on call and ready...

DBC Company, Inc.

46574 ERB DR
Macomb, MI
Your full service licensed builder and manufactured housing contractor specializing in...

DeYonker Window & Door

1875 W Auburn Rd
Rochester Hills, MI
We are a full service window replacement sell & install

DILLMAN & UPTON

607 Woodward Ave
Rochester, MI
One hundred year old family owned and operated full service home and building center offers...

Eco friendly Cleaning Supplies

20284 Hunt Club
Harper Woods, MI
An online store specializing in eco-friendly, non-toxic cleaning supplies. prices vary from...

EDSCHA ROOF SYSTEMS

2800 Centerpoint Pkwy
Pontiac, MI

Great Lakes Property & Investments, INC

P.O. Box 705
Birmingham, MI
Property management, rental and renovation services

Half Price Sinks and Faucets

5711 NE 14th Ave
Fort Lauderdale, FL
Half price sinks and faucets was founded on the belief that our customers deserve to have all...

Home Depot

20500 13 Mile Rd
Roseville, MI
We're here to help you do more. provide the know-how you need. give you the resources to get...

Home Depot

39825 Ford Rd
Canton, MI
More saving, more doing.

Home Depot

225 W Avon Rd
Rochester Hills, MI
We're here to help you do more. provide the know-how you need. give you the resources to get...

HOME DEPOT

18700 MEYERS RD
Detroit, MI

HOME DEPOT

8760 26 Mile Rd
Utica, MI

Home Depot - Commerce Twp

355 Haggerty Hwy
Walled Lake, MI

INLAND PLYWOOD CO

PO Box 420007
Pontiac, MI

JD Engle Construction

Livonia, MI
We can handle all of your renovation needs. this eliminates the need to call several different...

JEAN'S HARDWARE

29950 W 12 MILE RD
Farmington, MI
We accept visa master card and american express.

Jewel Construction and Remodeling Services, Inc.

2207 Anita
Grosse Pointe, MI
Our firm has been in operation since 1997 with a number of 9 qualified personel in there...

JOHN'S LUMBER

34151 S GRATIOT
Clinton Township, MI
Mailing & billing address: po box 828, mt. clemens, mi, 48046. additional fax #(586)791-8306.

Kitchen & Bath by Rite-Way

32090 John R
Madison Heights, MI
Rite-way has been in business for 29 years. we specialize in kitchen and bath remodeling,...

L Group Contracting LLC

47093
Novi, mi
Growing business, offer all types of remodeling and general construction work

LOWE'S

1801 S TELEGRAPH RD
Bloomfield Hills, MI

Lowe's

2745 W Maple Rd
Walled Lake, MI
Store no - 1814. cost is determined by the job.

Lowe's - Mooresville

509 River Hwy
Mooresville, NC
Never stop improving. additional phones - (828) 351-1023, (704) 321-7170, (704) 758-1000,...

Lowe's of Allen Park

23111 Outer Dr
Allen Park, MI
Additional dbas - lowe's, lowe's companies inc, lowe's nursery, lowes, lowes customer care...

Lowe's Of Southfield

28650 Telegraph Rd
Southfield, MI
Additional dbas - lowe's home improvement, lowe's. additional email - corpgc@lowes.com....

Lowes - Woodhaven

21000 West Rd
Trenton, MI
Additional email - corpgc@lowes.com. additional phone - (800) 560-7172. additional dbas -...

MC NABB SAW SVC

1345 BALDWIN AVE
Pontiac, MI

MERRETT DESIGN

Detroit, MI
Merrett design is a private contracting company servicing residential and commercial...

NORTH STAR LANDSCAPE

8116 RUSSELL ST
Shelby Township, MI
We are a small company with large capabilities. with our well rounded crew, we can do your...

Peter's True Value Hardware

3455 W Highland Rd
Milford, MI

PMS Pavers

5540 Bridgewood St
Sterling Heights, MI
We design, install, repair and maintain outdoor living spaces. additional dbas: pms...

READING EQUIPMENT & DSTRBTN

55 E SILVERDOME IND PARK
Pontiac, MI

SECURITY SEAL CO

6865 MICHIGAN AVE
Detroit, MI

Smart Services

2685 Steeple Hill
White Lake, MI
We are a versatile company driven by customer satisfaction and substantiate our credibility...

Son In Law Service

PO Box 87742
Canton, MI
We are a licensed insured electrical and building contractor who specialize in maintenance and...

Steve's specialty services

Livonia, MI
I run a small handy man service, based out of livonia, michigan.

SUNBURST SHUTTERS

5499 Perry Dr Ste M
Waterford, MI
30 employees. no subs.

Taurus construction management,LLC

31795 harlo dr
Madison Heights, mi
We are a to z complete construction company,the owner of taurus construction management a 29...

THE SHOWER DOOR STORE

1998 STAR-BATT DR
Rochester, MI
The shower door store is a retail store that sells custom and standard shower doors, mirrors,...

THOMPSON'S HARDWARE STORE INC

30 south street
Ortonville, MI
Retail sales of hardware, plumbing, electrical

TRUE VALUE HARDWARE

290 E WALTON BLVD
Pontiac, MI

TRUSSMAN INC

79 W HOWARD ST
Pontiac, MI

TVI Supply

25200 Malvina
Warren, MI
Tvi supply is a sdvosb, woman owned, minority owned company. we are a supplier of leading...

UNIVERSAL PLUMBING SUPPLY

14511 W ELEVEN MILE RD
Oak Park, MI

UNIVERSITY LAWN EQUIPMENT

945 UNIVERSITY DR
Pontiac, MI

Vampire Professional Tools International

47 Peters Canyon Rd
Irvine, CA
Vampire tools international, inc. is a supplier of high quality, precision hand tools which...

WARREN PIPE & SUPPLY CO INC

18660 15 MILE RD
Fraser, MI

White Construction

1120 W BALTIMORE ST
Detroit, MI
Construction management services allow the customer to exercise total control of the project...

WMendez Better Building Co.

21012 Tamarack Cir
Southfield, MI
Wmendez betterbuildingco 810-343-4984 is a licesned and insured business. we have 20 plus...

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