Sample Reviews

A

Rating
Driver took over 1.5 hours to unload and position POD. Driver left mats at my house and had to return to get them. Driver was not very friendly. Seemed to be very tired and irritable. Did not provide any paperwork for me to sign confirming receipt of POD or instructions, etc. Driver had no real information about the POD except there it is. Good product and very clever unloading and positioning equipment but the customer service side leaves much to be desired in this instance at least. Driver would not call dispatcher or office for information as well. Strange experience but I Love the POD and am using it well.
- Quentin E.
A

Rating
Everything went wonderfully. They were very responsive to our initial request and provided a competitive price. We set up delivery, got the rental agreement signed online (very convenient by the way) and paid. They even called a day before the scheduled delivery and offered to deliver it a day early (at no extra cost) because they had some extra time.
We were moving to a new house and calling to get the container moved was very easy and done within a reasonable amount of time. And pickup of the empty container was just as easy as everything else.
The part that moved me to write the review, however, was surrounding an errant charge on my credit card. As soon as I noticed it, I double checked the 'fine print' on our agreement and it still looked to be incorrect. So, I called
Novi Storage Facilities Provider Name Locked
and left a voicemail about my concern and he called back within 5 minutes. He took a quick second to look up our charges and discovered that it was indeed an incorrect charge and refunded it on the spot. No hassle, no argument.
When you're dealing with a vendor for the first time and there's a billing issue, you really just have no clue how it is going to turn out. But I will say that
Novi Storage Facilities Provider Name Locked
was extremely gracious, helpful and professional. I will use
Novi Storage Facilities Provider Name Locked
again and will recommend them to anyone else needing portable storage!
- Jason W.
A

Rating
don't MOVE IN HERE! The apartment complex will only return your calls if its about them getting their rent. They half a** fix everything. The walls are cracked. The carpets are disgusting and have mold under them. We went over them four times with a carpet shampooer and were still pulling gross dirt out on the fourth try. The internet drops every 30 seconds. Worst apartment management I have ever done business with.
- Cara P.
N

Rating
Prior to the move day the owner of the company came out and evaluated the house. At that time we agreed upon the move schedule and how the process would happen.
Novi Storage Facilities Provider Name Locked
is very easy to work with and is very accommodating to the movers needs and wants. The team showed up on agreed day and time, very professional and courteous. They brought a full team in to do the packing of everything, They were very careful to ensure that all items were taken care so as not to damage or break anything. Once at the new house they unloaded and placed all items exactly as needed. They even moved some other items that were already in the house for me too. We were very happy with the work and will use this company again.
- Richard M.
A

Rating
2 guys came to my house to pack up a POD since i was moving. the POD was only 16x7x7 and I really did not think my stuff would fit into the POD but these 2 young men, wrapped and packed everything so carefully and so efficiently that the POD held about 95% of my 3 bedroom, 2 bath home that i had lived in for almost 30 years. the rest fit into a 5 x 5 little storage unit. i was totally amazed at how efficiently, carefully, they worked. they did it in 4 hours and took no breaks. The owner also called several times to make sure everything was going to my satisfaction. Other companies could learn something from this company's customer service. I would hire them again (and plan to do so shortly to unpack my POD at my new place) in a heart beat.
- pat W.
F

Rating
Mom and Dad contracted with Mayflower Moving who subcontracted the job to Dodge. we assumed there might be some damage to some items-- there usually is during a move--but this was terrible. This company proceeded to damage several pieces of furniture and destroyed $100's worth of antiques. One antique rocking chair was worth $300, they set it down carelessly and snapped off one of the rails. They didn't say a word, but put it in the back corner of the basement where we found it several days later. It was around 100 to 110 years old, in excellent antique condition, but it's worth $Zero now. In one box of glassware every single item utterly crushed to smithereens. One of the leaves in the dining room table was broken. The side snapped off and missing. If we had the piece it might be repairable. On an antique kitchen table, big scratches across the top. A china cabinet was set down on it's side (the finished side that shows when hung on the wall) on the rough concrete of the basement floor. Many other items chipped and scratched.
We decided to use a moving company because we (erroneously) believed they would do a better job than we would ourselves. We thought they'd have all the right boxes and straps and cushions and EXPERTISE to carefully load the trucks and move items without damaging them. Other movers offered to box up specialty items. We assumed this company would do likewise. This company even asked that WE move all the items up the steps from the basement of the house we were moving out from.
I do not, will not ever recommend them. I will not ever use them again.
Oh, BTW when we complained about all the damage, with a list of values, they graciously sent us a check for $53.
- Ken F.
A

Rating
The approximate cost was for the entire move. I am writing this review because this PODS location made the deliveries. They did an outstanding job. The office staff returned calls and the delivery works called before drop offs and pick ups.
- David H.
F

Rating
I needed a truck to haul plywood sheets laying flat. I called and asked if they had any trucks available and was told they had a 5x8 and 8x12 vehicle available. When my daughter and I got there, all they had was trailers. I said I had just called and was told they had two trucks available. One of the guys said he had spoken to me and indicated only trailers. Apparently there had been a mis-communication, though I had clearly said "trucks". I'd have let it go at that when my daughter calmly recommended they be more clear on the phone, she had heard the conversation. Immediately, both of the employees behind the desk started yelling at both of us how they had been clear and making comments about our understanding. I told them both they shouldn't start yelling at their customers which seemed to incite them both even further.
Novi Storage Facilities Provider Name Locked
could have handled this easily by saying "Sorry for the misunderstanding" and letting us know when a truck would be available. Apparently business is so good at
Novi Storage Facilities Provider Name Locked
they can treat potential customer's terribly and get away with it. We walked out and they will not get any business from us.
- Tom H.
F

Rating
My experience with
Novi Storage Facilities Provider Name Locked
started on
Novi Storage Facilities Provider Name Locked
17, 2014 when I called in and requested a quote to move my apt - I talked to
Novi Storage Facilities Provider Name Locked
who talked me about their great customer service and after asking a few questions quoted me $135 / hr for two guys. I agreed to the quote and asked
Novi Storage Facilities Provider Name Locked
to book the appointment - he asked for a credit card number to book the appointment
On
Novi Storage Facilities Provider Name Locked
30th , I called
Novi Storage Facilities Provider Name Locked
to confirm the appointment and he said yes, I'm sending 3 guys for $175 / hr - I told him that's not what we have agreed to and his response was ' i'm telling you this now' after going back and for he said, fine i'm sending the two guys for $135.
On the day of the move, 3 guys showed up - I called
Novi Storage Facilities Provider Name Locked
and after again going back and forth with the price - he said, we can do it for $160 / hr. I said fine - let's do this. (Is not like i can cancel the appointment - i was ready to move out from my apt and couldn't take another day off to plan the move)
So the move went fine -- the three guys were very courtoues and took care of all my furniture. When we finished the move 3 hours later i asked the crew supervisor what was the total (my estimate based on the rate i agreed with Keving was $160 x 3 = $480). I was fine with that price - i even planned on tipping the crew. The crew supervisor comes to me with an invoice for $750 and says,
Novi Storage Facilities Provider Name Locked
is on the phone he wants to talk to you - I start to question the total price of $750 and
Novi Storage Facilities Provider Name Locked
mentoins that there is a charge of $160 for transport and and extra $60 for gas (something that was obviously included on the $160 price) - Again , the back and forth goes on - I'm telling
Novi Storage Facilities Provider Name Locked
I can't pay that much money - that's not what we agreed on and he replies 'OK - how much do you have -- how much can you pay' i responded... All i have is $500 that's what i budgeted for the move (3 hrs - 2 guys).. he said fine I'll take the $500
Overall, very dissatisfafied with how i was treated - The whole experience felt like a shakedown - I will never use this company again.
- Christian C.
C

Rating
I made a reservation for my June 28, 2014, move with ABS on May 16, 2014. Three days before my move, I was contacted by ABS and informed that they would need to reschedule my move to June 29, 2014 because they had overbooked. They did not admit that this was the reason why until I agreed to change the date of the move. Since they contacted me 3 days before the move, I didn't really have a choice. I never did get a straight answer as to why my date was being changed since I had my reservation a month and a half earlier.
I had contracted with ABS for 4 movers, and only 3 came to our house. The foreman told me he would give us a discount because there were on;y three men there. The movers did a pretty good job; they hustled and worked very hard. They did break/damage several items, but they were not solid wood. My husband paid for the move at the end of the day, and they did not give us a discount. I contacted the office the next day and the did refund a portion of what we paid based on the three man crew.

- Abigail H.
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All Storage Facilities in Novi, MI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1-800-Pack-Rat

46201 5 Mile rd
Plymouth, MI

1st Choice Storage

1423 Franklin St
Detroit, MI
1st choice storage privides storage units for your residential, commercial, and any other...

1st Choice Storage

432 Mechanic Street
Detroit, MI
1st choice storage privides storage units for your residential, commercial, and any other...

4 Star Storage

5279 Dixie Hwy
Waterford, MI

A-1 INTEGRITY LOCKSMITH SVC

6531 Sturbridge Ln
Canton, MI
On site locksmith and facility maintenance service. providing locksmith services, locks,...

Abe's Storage

10433 North Holly Road
Holly, MI
Abe's storage features: family owned and operated on-site personnel 6 days secure premises ...

Above & Beyond Moving & Storage

729 Mills St
Lincoln Park, MI
We are a professional moving company made up of only experienced movers we are here to handle...

ADVANCED RELOCATION SERVICES

P. O. box 532552
Livonia, MI
18 employees. uses subs for pool table stg. cost is determined by the job. travel charge...

All American Storage

10124 6 Mile Rd
Northville, MI
All american storage

All Around Moving & Storage

14715 Five M Center
Romulus, MI
Cost is determined by the job.

ALL-WAYS TOWING

21554 OXFORD AVE
Farmington, MI
Our crew is available 24 hours and day, 7 days a week to handle any of your auto towing or...

Arpin Van Lines - Arpin of Michigan

5981 Commerce Dr
Westland, MI
Arpin of michigan has been moving businesses and families since 1993. southern michigan moving...

Atlas Van Lines Inc

1212 St George Rd
Evansville, IN
Additional phones - (800) 638-9797, (812) 421-7168, (800) 847-6683, (800) 638-9797. additional...

Bates Moving & Storage

815 Benny St
Salisbury, MD
Cost is deteremined by the job. additional email: service@batesmoving.com. agent for united...

Bos Moving & Service

1523 Wandrei Ct
Commerce Township, MI
Welcome to bos moving & service, inc., your premier moving specialists. when it comes to the...

BROADCO Property Restoration

44700 N.Groesbeck Hwy.
Clinton Twp., MI
Broadco property restoration - 24 hour emergency services - insurance repair specialist - we...

Brookside Storage

15980 32 MILE RD
Ray, MI
1 month free to all new customers. prepay 6 months, receive 8 months prepay 12 months, receive...

Bulldog Movers Inc

4194 Northeast Expressway
Atlanta, GA
100+ employees. no subs. cost determined by the job. agent for wheaton interstate moving....

Changing Places Moving & Services Inc

4290 Hatchery Rd
Waterford, MI
Changing places moving is a female owned "wbenc" and operated waterford, mi moving company...

Chase Moving Company

26400 W Eight Mile Road
Southfield, MI
•we are a family-owned business , not a franchise; so we can offer more discounts than other...

CLASSIC STORAGE

2700 JUNCTION ST
Detroit, MI
At classic we strive to make self storage as easy and affordable as possible, while...

Clouds Moving & Storage

1509 S Sandhill Dr
Washington, UT
Family owned and operated. families moving families. over 35 years experiance. qaulity you can...

CMC Transportation, Inc.

1533 Beverly Ave.
Ypsilanti, MI
Local & longdistance professional movers & packers .

Cooper's Moving And Storage Inc

16250 Northland Dr
Southfield, MI

Corrigan Moving Systems

3600 E Ellsworth Rd
Ann Arbor, MI
Local and long distance moving and storage services for both residential and commercial...

Corrigan Moving Systems

2000 Westwood St
Dearborn, MI
Agent of united van lines. family owned and operated. started in dearborn, mi in 1929.

Corrigan Moving Systems

2595 Featherstone Rd.
Auburn Hills, MI
Corrigan moving systems is an award-winning full-service moving company offering local, long...

Corrigan Moving Systems - Farmington Hills

23923 Research Dr
Farmington Hills, MI
Corrigan offers local, long distance, and international moving to both residential and...

Delaware Moving and Storage, Inc.

214 Bear Christiana Rd
Bear, DE
Delaware m&s is a full service moving company. we have been providing services in delaware and...

Designed To Move MI LLC

28504 Hayes Rd.
Roseville, MI
Designed to move mi llc is your best choice for a move in the right direction. we can fulfill...

ESTATE STORAGE

21650 NOVI RD
Novi, MI

Express One Towing

7120 Intervale Street
Detroit, MI

EZ Moving & Storage

33155 Groesbeck Hwy
Fraser, MI
Since 1994, our moving company in michigan has been providing professional movers, climate...

EZ Moving & Storage

29488 Woodward Ave
Royal Oak, MI
Since 1994, our moving company in royal oak, has been providing professional movers, climate...

EZ Moving & Storage

55 E Long Lake
Troy, MI
Since 1994, our moving company in royal oak, has been providing professional movers, climate...

EZ Moving & Storage

145 South Livernois
Rochester, MI
Since 1994, our moving company in royal oak, has been providing professional movers, climate...

EZ Moving & Storage

6632 Telegraph Rd
Bloomfield Hills, MI
Since 1994, our moving company in royal oak, has been providing professional movers, climate...

EZ Moving & Storage

33228 West 12 Mile Road
Farmington, MI
Since 1994, our moving company in royal oak, has been providing professional movers, climate...

EZ Moving & Storage

7111 Dixie Highway
Clarkston, MI
Since 1994, our moving company in royal oak, has been providing professional movers, climate...

EZ Moving & Storage

510 Highland Ave
Milford, MI
Since 1994, our moving company in royal oak, has been providing professional movers, climate...

EZ Moving & Storage

3319 Greenfield Rd
Dearborn, MI
Since 1994, our moving company in royal oak, has been providing professional movers, climate...

EZ Moving & Storage

64155 Van Dyke
Macomb, MI
Since 1994, our moving company has been providing professional movers, climate controlled...

EZ Moving & Storage

2232 S Main St
Ann Arbor, MI
Since 1994, our moving company in ann arbor mi, has been providing professional movers,...

EZ Moving & Storage

143 Cady Centre
Northville, MI
Since 1994, our moving company in royal oak, has been providing professional movers, climate...

EZ Moving & Storage

51194 Romeo Plank
Macomb, MI
Since 1994, our moving company in royal oak, has been providing professional movers, climate...

EZ Storage

21500 Gratiot Ave
Eastpointe, MI
Our eastpointe location offers a variety of services specifically tailored to your...

EZ Storage

24625 Evergreen Rd
Southfield, MI
Our southfield location offers a variety of services specifically tailored to your needs....

EZ Storage

33260 Van Dyke Ave.
Sterling Heights, MI
Our sterling heights location offers a variety of services specifically tailored to your...

EZ Storage

12700 E Utica Park Blvd
Utica, MI
Our utica location offers a variety of services specifically tailored to your...

EZ Storage

34333 E. Michigan Ave.
Wayne, MI
Our wayne location offers a variety of services specifically tailored to your needs. drive-up...

EZ Storage

18145 Mack Ave
Detroit, MI
Our detroit, michigan storage facility offers a variety of services specifically tailored...

FERBER WAREHOUSING

6841 N ROCHESTER RD
Rochester, MI
Our storage and distribution services are built from the ground up to be scalable and...

Hood Moving

304 Browns Ferry Rd
Chattanooga, TN
At "a moving around" we understand the importance of moving not just furniture but the family...

J. W. Field Septic Services

909 N Milford Rd
Highland, MI
Additional dba - j. w. field grading & excavating, j. w. field landscape supplies. additiona...

JEFF DECKER Real Estate & Valuations

6485 Dixie Hwy
Clarkston, Mi
Full service realtor and valuation specialist. anything to do with real estate: commercial...

JSS CONSTRUCTION

11478 MILFORD RD
Holly, MI
Jss construction has operated continuously and under the same name since october 12, 1972. ...

Lake Orion Self-Storage, Inc.

180 W. Church St.
Lake Orion, MI
Founded in 1997, lake orion self-storage has focused on providing the best storage experience...

MARRAS PIANO & MUSIC CO

24635 HALSTED RD
Farmington Hills, MI
Piano sales & service.piano moving,tuning, refurbishing,refinishing,evaluation, insurance...

Masters Touch Construction

20208 Avalon
Saint Clair Shores, MI

Men on the Move

37623 Ford Rd
Westland, MI
The staff of men on the move is courteous and will work to exceed your expectations to...

Men On The Move

39101 Webb Dr
Westland, MI
Summer rates 5/1/2014 - 10/1/2014.monday-thursday $100.00 per hour plus $100.00 transportation...

Metro Detroit Landscaping & Snow Removal

13911 9 Mile Rd.
Warren, MI
Metro detroit landscaping & snow plowing is your most reliable property service in the area....

Metro Storage USA

23325 Van Born Rd
Taylor, MI
Metro storage usa in taylor offers secure regular and climate controlled household and...

Metro Storage USA

15200 W 8 Mile Rd
Oak Park, MI
Metro storage usa in oak park offers secure regular and climate controlled household and...

MI Solutions Moving & Cleaning Services LLC

329 Park
Troy, MI
**servicing the entire metropolitan area** fully licensed & insured free estimates –...

MINI-U-STORAGE

39670 GRAND RIVER AVE
Novi, MI

Modern Piano Moving

992 Hwy. D.
Sullivan, MO
Additional dba - modern moving systems. additional contact names - derek d, stephanie w,...

Morse Moving & Storage

10049 Harrison Ste 500
Romulus, MI
Facebook: https://www.facebook.com/pages/morse-moving-storage/312000244350. see website for...

Nuwave Moving & Delivery

11015 Hi-Tech Dr
Whitmore Lake, MI
We are a family owned and operated company. we have been in business for 5 years and pride our...

Offsite, LLC

3530 Ellsworth Rd
Ann Arbor, MI
Offsite provides ann arbor's most competitive self storage facility. offsite also provides...

ORANGIZE-IT

2079 25 MILE RD
Utica, MI

O’Sullivan Moving & Storage Company

2020 Bellaire Ave
Royal Oak, MI
General info •free estimates •free wardrobe rental •boxing and moving supplies available...

Perfection Moving Co 24hr LOW LOW RATES.

24474 martel dr
Farmington, MI
Perfection moving co $70.per,hr 3,hr min $70,gas.fee $280 for 3hr, min. with two men.

Personal Touch Moving

665 N Lapeer Rd
Oxford, MI
We have been in business since 2003 and specialize in local and long distance moving. contact...

PODS Detroit - Moving and Storage

36501 Van Born Rd
Romulus, MI
Pods makes moving and storage more convenient and flexible. we deliver a container. you load...

PODS Detroit - Moving and Storage

6700 E 14 Mile Rd
Warren, MI
Pods makes moving and storage more convenient and flexible. we deliver a container. you load...

Preferred Moving & Storage Inc

42950 Executive Dr
Harrison Township, MI
Preferred moving & storage is a full-service moving & storage company that has been providing...

Premier Relocations LLC

45200 Grand River Ave
Novi, MI
Premier relocations is one of the most reputable moving companies in the country. our team of...

PREMIUM SELF STORAGE

40900 GRAND RIVER AVE
Novi, MI

Professional Movers.com

1270 N Pontiac Trl
Walled Lake, MI
Residential moving, piano moving, storage facilities & freight delivery.

Public Storage

45229 Michigan Ave
Canton, MI

RIVERSIDE MOVING CORP

1520 Silman St
Ferndale, MI
Owner-operated. no subs. charges by the hour. travel charges may apply. additional fax:...

Rose Moving and Storage

41775 Ecorse Rd
Belleville, MI
You can relax knowing that you've chosen the best when you call rose moving & storage! our...

Rose Moving and Storage

41775 Ecorse Rd
Belleville, MI
You can relax knowing that you've chosen the best when you call rose moving & storage! our...

SelfStorage-local

W. Long Lake Road.
Troy, MI
Multiple storage unit sizes and options. special pricing on packing and moving supplies. gated...

SelfStorage-Local

Middlebelt Rd.
Redford, MI
Rv, car and boat storage options. convenient access 7 days a week. variety of climate...

SelfStorage-Local.com

Telegraph Rd
Redford, MI
Your redford self storage experts. call (313) 651-7124 to reserve your self storage space and...

ShredCorp

31751 Sherman Ave
Madison Heights, MI
Shredcorp is a mobile on-site paper shredding company specializing in the protection of...

SIMPLY SELF STORAGE

181 W MARSHALL ST
Ferndale, MI

SIMPLY SELF STORAGE

14433 TELEGRAPH RD
Redford, MI

SIMPLY SELF STORAGE

12700 E UTICA PARK BLVD
Utica, MI

SIMPLY SELF STORAGE

1782 PONTIAC DR
Keego Harbor, MI

SIMPLY SELF STORAGE

4228 GRANGE HALL RD
Holly, MI

Start Moving

2372 old combee rd 103
Lakeland, FL
Thanks for giving start moving (previously known as smart move) the opportunity to take the...

Stevens Van Lines Waterford

3663 Elizabeth Lake Rd
Waterford, MI
Stevens worldwide van lines is your best option for any move, whether it is local, across the...

STI Moving & Storage Inc

7400 Niles Center Road
Skokie, IL
Sti moving and storage is your one-stop-shop for professional moving and storage....

STORAGE PROS TAYLOR

25440 PENNSYLVANIA RD
Taylor, MI
You can pay your storage bills online from any computer and/or in the store with cash or...

STORAGE TEK

28001 CABOT DR
Novi, MI

Superfly Movers

34029 Schoolcraft Road
Livonia, MI
We offer a variety of moving services to our customers. from loading and unloading to full...

Supermen Movers And Junk/Car Removal

4921 Leafdale
Royal Oak, MI
*****supermen movers brings a pro-active approach to all situations!!! we believe that...

Taylor Moving & Storage

8320 Hilton Rd
Brighton, MI
Family owned.

Top Dog Moving, Storage & Logistics

46892 West Rd., Unit 113
Novi,
Top dog moving, storage and logistics is a full service moving company. located in novi, mi,...

Two Men & A Truck

34113 Doreka Dr
Fraser, MI
Award wining.

U-haul - Madison Heights

300 E 11 Mile Rd
Madison Heights, MI
Cost is determined by the job. additional dba - u-haul international inc.

Undercover Self Storage

13995 Haggerty
Plymouth, MI
Completely fenced and gated state of the art storage facility with 24 hour access and video...

University Moving and Storage- North American Line

23305 Commerce Dr
Farmington, MI
University moving and storage is a supplier of moving, storage and distribution services to...

White Star Movers Inc

35956 Mound Rd
Sterling Heights, MI
Additional website - www.whitestarmovers.com

Winton & sons Hauling and Cleanouts/small repairs

25934 mackinac
Roseville, MI
Services offered: clearing out and hauling away of debris; cleaning of properties; minor...

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