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Storage Facilities to Avoid

95

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17

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D
"The Gulfport personnel were polite and responsive prior to the move. They accommodated changes in schedule. They arrived on time to pack and load my goods…I" packed most breakables before they arrived. They assured me that they knew how to pack so they packed the remainder of the fragile items. They arrived on time in CA. The driver called several times to coordinate his arrival to my arrival. When they arrived I noticed there was only one driver, not the two I expected. Additionally there were three men hired on the CA end to unpack. I checked the men putting the boxes in the house and noticed they were stacking boxes literally to the ceiling. I asked them not to do that as I was the person unpacking and I had to be able to handle the boxes. I was assured that only light boxes were on top. I tipped everyone and thanked them for their work. The next day I began to unpack boxes. I found that the boxes on top of the stacks were the heaviest…very heavy wardrobes on top, X-Large heavy boxes on top. On three occasions, so far, the whole stack of boxes has fallen on me. On other occasions the top boxes were so heavy that the bottom boxes were crushed. Several items were crushed…items I cherished, that were fragile and were packed poorly by
employees. I have called
three times and they have said to complete insurance forms, and that they would talk to the driver. I have called Allied and they said I needed to call
. I believe the problem is with the hiring at the CA end of the trip, and there not being a second driver to coordinate the men unloading the truck.

-Patricia L.

D
"I had lots of flexibility in the timing of my move. I had plenty of money set aside for this move. Searched Angies list for a mover with the best reviews. All" 7
reviews were A's (100%). I thought I found the perfect mover. Called and made arrangements for
to come at 5:30 on a Wednesday, look at my stuff to be moved, and to give me an estimate and schedule a date. Being somewhat flexible, I actually set aside 5-7 to flexibly accomodate their needs. After making arrangments to be there at the time THEY specified, they called me and asked me to move the quote visit back a day. I indicated that I made arrangements to be here for their schedule, could they just come later than schedule.
asked me again to push back to Thursday without answering my request for them to come later than scheduled, but on the same day? He asked about Thursday again. Finally, I asked him where is was. After he told me where he was, it was obvious that he would have to drive by my house (within 1/2 mile) to get from where he was back to
. After explaining this, he agreed to come look. Knowing he really didn't want to do the quote that night and that he wanted to be home, as soon as he showed up, I was out the front door in the teens weather to
him and show him what needed to be moved. I was very succinct as 80% was already packed. Visit was less than 10 minutes. At the end, he indicated that I would hear in two days. I expected that was by the end of the day on the 16th. It is now the 21st and I still haven't hear anything back. As the sharks on
Tank say...."I'm out." I'm sorry to be the one to ruin the perfect A record, I overlooked a number of larger movers with good ratings thinking I had the diamond in the rough. I'll never find out how good they are at actually moving stuff.

-NATHAN C.

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Local Articles in Novi

storage unit

Storage Units

Renting a storage unit may seem like a confusing process, but we’ve outlined the steps you should take in order to find the perfect fit. From determining the type of self-storage you need, to how much you can expect to pay, the Angie’s List Guide to Storage Units covers all the right stuff (in a climate controlled area, of course).

Packing dishes can be the trickiest part of storing holiday decor, says McHolm. (Photo by NorthStar Moving )
Moving, Storage Facilities

No more chipped Christmas plates: Keep your holiday dishes looking merry and bright each year with these five professional tips for packing fragile tableware.

Storage facility
Storage Facilities

Whether you have too much stuff or you need a temporary holding place for your things during a move, here's which storage type works best for your situation.

It's important to educate yourself about the storage facility’s policies regarding losses on the premises, says McClain. (Photo courtesy of Angie's List member Corey S. of Phoenix)
Insurance Agencies, Storage Facilities

Before you place your belongings in a rented storage unit, it's important to know the policies. One highly rated provider shares the details about storage.

Storage units protect your car from the elements and are a good place to store classic cars in the winter. (Photo courtesy of Angie's List member William S., of Albuquerque, New Mexico)
Storage Facilities

Long-term car storage is a good option for owners of classic cars or those leaving town for the winter. Here are some costs and benefits of vehicle storage.

Angie's Answers

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Hello, this is Kyle K from the Member Care Department.

Although Angie's List doesn't provide info on average or "going rates" for various projects, when members and consumers submit reviews, they have the option to include that cost of the project.
 
With that in mind, one way to find out a very general price range on a project is to log on to www.AngiesList.com (http://www.angieslist.com/?CID=ANS) and search for "Moving" (or any other appropriate category for your project, such as remodeling - K&B or ceramic tile), and then look at the project cost info supplied by local members and consumers.
 
Of course, probably the best way to get the most accurate cost information is to request multiple bids from several contractors. As the price will vary with work site considerations and individual contractors' approaches, getting multiple estimates will help provide a clearer picture of what your project will cost.
 
I hope this information helps!
 
If you would like to see more Angie's List search results for your area in this forum, please let me know by responding in line with this Q&A by submitting a new answer. You can also reach us at memberservices@angieslist.com or toll-free at 1-866-783-2980 to speak with a live representative. Our call center hours are Monday through Friday 8:30 am-8:15 pm Eastern Time or Saturday from 8:30 am-3:00 pm ET.

Thanks for writing! - Kyle K
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Here are the FAQ's on San Jose rent control - and only apartments and mobilehomes being rented are covered, not storage units.

 

http://www.sanjoseca.gov/FAQ.aspx?QID=521

 

More and more people are using storage units, so costs have gone up frequently and signfiicantly in the past few years.

 

Pretty much you are at the mercy of the market - if the market will support it, they can raise their prices - and the cleaner, newer, and higher security ones can do that easier (but also presumably protect your stuff better). Your only recourse, for lower cost, is to go with an older, shabbier looking or non-climate controlled place, build storage at your place, dedicate more of your personal space to storage, or get rid of stuff.

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Storage Facility reviews in Novi

B

Rating
ck present for 30 days it is assumed abandoned and will be re-rented. I went by the unit today, while the place was open and the gates were unlocked, and it appears the unit has been re-rented. Would not deal with this man again. Never..
- Karen T.
N

Rating
THIS PLACE WAS GREAT. I ENJOYED THE FAST, FRIENDLY MANAGER. SHE OFFERED US COFFEE AND WE NEEDED IT, IT WAS EARLY IN THE MORNING.
- NIKKI C.
A

Rating
It simply doesn't get any better than this! Super-clean units in a great location. Easy access and well-lit at night. We rented a 10 x 10 unit for storage during a move. I had called a few other locations in the area, and Midway had the best rates.They also have superior customer service. It was a great experience, and we would certainly use them again.
- Karyn H.
D

Rating
I had my RV stored at their lot from Sept 2013 until May of 2014. I gave my credit card info so they could automatically bill me monthly for the storage ($75/month). On approximately May 8, 2014 I removed my RV from their lot, called them and told them I was vacating the space and to please stop billing me on my credit card. June came and they billed my credit card for $75. I called them and notified them AGAIN that I had vacated the space in May 2014 and was no longer subject to their billing. They said they would clear it up and refund my charge.
Novi Storage Facilities Provider Name Locked
came and they billed my credit card for another $75. I called them again and one again they apologized and said they would take care of it and refund my $150. My August statement came and no credit from the merchant, so I called them again. They said they would take care of it. My September statement came and still no credit, so I called them once again and got the same answer. October statement - no credit. November statement - no credit. Each month I called and they said they would correct. I talked to someone named
Novi Storage Facilities Provider Name Locked
a number of times in December in an attempt to get my money refunded. Each time he said the owner was going to get back to me. I wrote them an email on December 20 stating simply that I wanted a refund otherwise I would publish a review on websites like Angies List. I received the following email response on December 23, 2014: I am sorry to hear about the troubles you have encountered. I have been away on some personal business and
Novi Storage Facilities Provider Name Locked
was just able to inform me of the situation. I do apologize for the delay, I will check everything on Monday and will get you any money owed to you immediately. I will call you Monday to settle this all together. Thank you for your patience in the matter.







Novi Storage Facilities Provider Name Locked




Manager



Novi Storage Facilities Provider Name Locked




The manager has NEVER called me like he promised, I still have not received a $150 refund or credit on my Visa account, and Visa advised me that it is too far past the billing date for them to contest the charge.
My recommendation - DO NOT EVER give them a credit card for an automatic payment! This is beyond negligent, in my opinion they are intentionally overcharging their customers.





- Kent B.
A

Rating
Novi Storage Facilities Provider Name Locked
managers were super friendly and easy to deal with. It was a
Novi Storage Facilities Provider Name Locked
matter to schedule a delivery date for them to drop off the shell at the end of our drive. At that point we had 48-72 hours to load all the belongings from the downstairs into the shell at which point
Novi Storage Facilities Provider Name Locked
folks came and whisked shell off to their storage warehouse. The limited amount of time you have to load and unload is the only somewhat stressful aspect of renting a zippyshell as you are working under a time constraint and have to load and unload even if weather is bad (although in the event of some sort of unusual or exceptionally severe weather I have no doubt the
Novi Storage Facilities Provider Name Locked
folks would work with you). When remodel was over we simply called up
Novi Storage Facilities Provider Name Locked
and scheduled the return of our furniture filled shell at which point we had two or three days to unload it, then they came over and picked up the empty shell. It all went like clockwork!

The whole procedure went flawlessly and we were extremely happy with the service we received from the
Novi Storage Facilities Provider Name Locked
folks, and for the way the whole procedure worked. At first we were going to rent a storage pod which would be sitting outside our house for the entire duration of the remodel. But none of the “pod people” seemed willing to work with us as our driveway is a bit on the tight side. The advantage of the pod would have been that we could access at least some of our stuff during the remodel, and, more importantly, add additional stuff during the course of the remodel (there are always some odds and ends that you forget to store the first time). But the advantages of the
Novi Storage Facilities Provider Name Locked
are that once it’s whisked away then all that parking space is available for construction folks (a big factor in our driveway which is pretty tight). Plus it was an extremely wet summer, with downpours several times a week, and it is hard to believe that furniture sitting in our driveway in a totally enclosed pod would not have suffered at least a bit in that kind of weather, if not from some sort of leak, at least from insanely high humidity levels and sitting in a tight container in the baking sun for months. So it was nice to know that our stuff was safe and sound in a climate controlled and very well ventilated
Novi Storage Facilities Provider Name Locked
warehouse. When the shell containing our furniture came back, it was all in excellent shape and had not shifted in the pod an inch as far as I can tell. The
Novi Storage Facilities Provider Name Locked
manager who made four trips up and down our driveway delivering and picking up full and empty shells could not have been more careful about moving the sizeable rig up and down the drive, and not a single branch on any of the ornamental flowers and bushes I have lining the driveway was touched.
- David H.
A

Rating
Outstanding service from start to finish. Saved me weeks of shredding myself. Worth every penny to have someone arrive at your house and finish the job in 10 minutes. The job is based on a 96
Novi Storage Facilities Provider Name Locked
container ( the size of a yard waste container) regardless if it is completely filled or not. It's a good project to share with neighbors or family members depending on the amount of paper you have. Would highly recommend this company to anyone. The owner called me with 10 minutes, provided all details and scheduled a convenient appointment within 24 hours. The driver is very cheerful, helpful and professional. What more could you ask? They also offer a drop off service at their offices.
- Jan G.
N

Rating
Job well done! I needed a last minute move and
Novi Storage Facilities Provider Name Locked
and crew were great.. I called the day before and
Novi Storage Facilities Provider Name Locked
was able to accommodate my move. The closing on my house was pushed back so I needed storage as well and it wasnt a problem. These guys saved my butt and got me out of a pinch. I will be using them again in a few days and I will recommend them to any of my friends and family or anybody that's looking for a move. Thank you guys!!
- jose R.
F

Rating
Novi Storage Facilities Provider Name Locked
staff were confused about the rates for a 10x30 climate controlled unit. I was intially quoted the rate for the non-climate controlled. I brought it to the representative's attention that the rate seemed low and the 2nd quote was a bit higher, but when I asked how much the actual monthly cost was the representative did not know. She spoke w/ someone else off the phone, then came back with revised rates. I was not pleased that the rates were different from the website, the lease application, and now on the phone. As I thought about it, I decided that the company was not very professional. I chided the representative a bit about the varying rates, but she appeared to be an inexperienced staff person. She told me her supervisor apologized for the different rates. I told her that I would be looking at other companies and to cancel the unit. I was surprised to see that my credit card was charged the next day. I asked for a full refund, but the company has declined to process. They insist that I am liable for the prorated fees for January even though I cancelled the agreement before I hung up the phone and have not used the storage unit. I have contacted them 3 times for a full refund and have reported them to the Iowa Better Business Bureau.
- Donna M.

All Storage Facilities in Novi, MI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1-800-Pack-Rat

46201 5 Mile rd
Plymouth

1st Choice Storage

1423 Franklin St
Detroit

1st Choice Storage

432 Mechanic Street
Detroit

4 Star Storage

5279 Dixie Hwy
Waterford

A-1 INTEGRITY LOCKSMITH SVC

6531 Sturbridge Ln
Canton

Abe's Storage

10433 North Holly Road
Holly

Above & Beyond Moving & Storage

729 Mills St
Lincoln Park

ADVANCED RELOCATION SERVICES

P. O. box 532552
Livonia

All American Storage

10124 6 Mile Rd
Northville

All Around Moving & Storage

14715 Five M Center Dr
Romulus

ALL-WAYS TOWING

21554 OXFORD AVE
Farmington

Arizona Garage & Closet Design

15455 N Greenway Hayden Loop

Arpin Van Lines - Arpin of Michigan

5981 Commerce Dr
Westland

Atlas Van Lines, Inc.

1212 St. George Road

Bos Moving & Service

1523 Wandrei Ct
Commerce Township

BROADCO Property Restoration

44700 N.Groesbeck Hwy.
Clinton Twp.

Brookside Storage

15980 32 MILE RD
Ray

Bulldog Movers Inc

4194 NE Expressway

Changing Places Moving & Services Inc

4290 Hatchery Rd
Waterford

Chase Moving Company

26400 W Eight Mile Road
Southfield

CLASSIC STORAGE

2700 JUNCTION ST
Detroit

Clouds Moving & Storage

1509 S Sandhill Dr

Cooper's Moving And Storage Inc

16250 Northland Dr
Southfield

Corrigan Moving Systems

3600 E Ellsworth Rd
Ann Arbor

Corrigan Moving Systems

2000 Westwood St
Dearborn

Corrigan Moving Systems

2595 Featherstone Rd.
Auburn Hills

Corrigan Moving Systems

23923 Research Dr
Farmington Hills

Delaware Moving and Storage, Inc.

214 Bear Christiana Rd

Designed To Move MI LLC

28504 Hayes Rd.
Roseville

ESTATE STORAGE

21650 NOVI RD
Novi

Express One Towing

7120 Intervale Street
Detroit

EZ Moving & Storage

33155 Groesbeck Hwy
Fraser

EZ Moving & Storage

29488 Woodward Ave
Royal Oak

EZ Moving & Storage

55 E Long Lake
Troy

EZ Moving & Storage

6632 Telegraph Rd
Bloomfield Hills

EZ Moving & Storage

145 South Livernois
Rochester

EZ Moving & Storage

7111 Dixie Highway
Clarkston

EZ Moving & Storage

33228 West 12 Mile Road
Farmington

EZ Moving & Storage

510 Highland Ave
Milford

EZ Moving & Storage

51194 Romeo Plank
Macomb

EZ Moving & Storage

64155 Van Dyke
Macomb

EZ Moving & Storage

3319 Greenfield Rd
Dearborn

EZ Moving & Storage

143 Cady Centre
Northville

EZ Moving & Storage

2232 S Main St
Ann Arbor

EZ Storage

21500 Gratiot Ave
Eastpointe

EZ Storage

24625 Evergreen Rd
Southfield

EZ Storage

33260 Van Dyke Ave.
Sterling Heights

EZ Storage

12700 E Utica Park Blvd
Utica

EZ Storage

34333 E. Michigan Ave.
Wayne

EZ Storage

18145 Mack Ave
Detroit

FERBER WAREHOUSING

6841 N ROCHESTER RD
Rochester

Hood Moving

304 Browns Ferry Rd

Imlach Group

28349 Fort St
Trenton

J. W. Field Septic Services

909 N Milford Rd
Highland

JSS CONSTRUCTION

11478 MILFORD RD
Holly

Lake Orion Self-Storage, Inc.

180 W. Church St.
Lake Orion

MARRAS PIANO & MUSIC CO

24635 HALSTED RD
Farmington Hills

Masters Touch Construction

20208 Avalon
Saint Clair Shores

Men on the Move

37623 Ford Rd
Westland

Men On The Move

12400 Merriman Road
Livonia

Metro Storage USA

23325 Van Born Rd
Taylor

Metro Storage USA

15200 W 8 Mile Rd
Oak Park

MINI-U-STORAGE

39670 GRAND RIVER AVE
Novi

Morse Moving & Storage

10049 Harrison Ste 500
Romulus

Nuwave Moving & Delivery

11015 Hi-Tech Dr
Whitmore Lake

Offsite, LLC

3530 Ellsworth Rd
Ann Arbor

ORANGIZE-IT

2079 25 MILE RD
Utica

O’Sullivan Moving & Storage Company

2020 Bellaire Ave
Royal Oak

Personal Touch Moving

665 N Lapeer Rd
Oxford

PODS Detroit - Moving and Storage

36501 Van Born Rd
Romulus

PODS Detroit - Moving and Storage

6700 E 14 Mile Rd
Warren

Preferred Moving & Storage Inc

42950 Executive Dr
Harrison Township

Premier Relocations LLC

45200 Grand River Ave
Novi

PREMIUM SELF STORAGE

40900 GRAND RIVER AVE
Novi

Professional Movers.com

1270 N Pontiac Trl
Walled Lake

Public Storage

45229 Michigan Ave
Canton

RIVERSIDE MOVING CORP

1520 Silman St
Ferndale

Rose Moving and Storage

41775 Ecorse Rd
Belleville

Rose Moving and Storage

41775 Ecorse Rd
Belleville

SAFE KEEPING STORAGE LLC

26400 W 8 MILE RD
Southfield

SelfStorage-local

W. Long Lake Road.
Troy

SelfStorage-Local

Middlebelt Rd.
Redford

SelfStorage-Local.com

Telegraph Rd
Redford

ShredCorp

31751 Sherman Ave
Madison Heights

SIMPLY SELF STORAGE

181 W MARSHALL ST
Ferndale

SIMPLY SELF STORAGE

14433 TELEGRAPH RD
Redford

SIMPLY SELF STORAGE

12700 E UTICA PARK BLVD
Utica

SIMPLY SELF STORAGE

1782 PONTIAC DR
Keego Harbor

SIMPLY SELF STORAGE

4228 GRANGE HALL RD
Holly

Start Moving

2372 old combee rd 103

Sterling Van Lines

4550 E Olympic Blvd

Stevens Van Lines Waterford

3663 Elizabeth Lake Rd
Waterford

STI Moving & Storage Inc

7400 Niles Center Road

STORAGE PROS TAYLOR

25440 PENNSYLVANIA RD
Taylor

STORAGE TEK

28001 CABOT DR
Novi

Superfly Movers

34025 Schoolcraft Rd
Livonia

Supermen Movers And Junk/Car Removal

4921 Leafdale Blvd
Royal Oak

Taylor Moving & Storage

8320 Hilton Rd
Brighton

Top Dog Moving, Storage & Logistics

46892 West Rd., Unit 113

Two Men & A Truck

34113 Doreka Dr
Fraser

U-haul - Madison Heights

300 E 11 Mile Rd
Madison Heights

Undercover Self Storage

13995 Haggerty
Plymouth

White Star Movers Inc

35956 Mound Rd
Sterling Heights

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