Niles Heating & Cooling Contractors

in Niles, MI

Hvac Reviews in Niles


They were called as the furnace wouldn't work 5/7/2013. It needed a new flue. when the old one was removed it was apparent that more was needed . I was given a choice to replace heat exchanger or a new furnace. as the furnace was 19 years old, I requested a new furnace be installed at a later date.
On 8/17/2013 the furnace was installed.
they were very careful of the carpet . Courteous. Everything was cleaned up afterwards.
I am very satisfied.
- Betty D.

They were one of the most expensive bids and had high ratings on Angie's list. The installer of the newer furnace and the water heater worked by himself constantly the entire day. Perhaps that could provide a reason for the huge gaps in fabricating the new ducts, but it does not provide an excuse at any price. As I looked at the duct work and felt the huge gap ( a 1/2 to 1 inch space) at the top of the duct pouring out into the basement I could not believe that it had been left like that. It was pouring out more heat into the basement than the two vents allocated into it. I wanted the OPTION of heating the storage basement. Upon return to pick up the old furnace and the water heater and at my pointng out the gaps to the workers, they used tubes of caulk to seal the large gap. The city inspector passed it after the sealing , but in my opinion in should have been redone entirely if I was to receive what I paid for. There were also gaps on all the other duct work including the cold air return (about 1/8 to 1/4 inch) that were semi-sealed with silicone caulk. I myself will finish that job this summer since their statement was "well you do want basement air entering the cold air return". Hmmm. very odd. If that were true, just leave a little vent to pull it in.. The work from the old ducting system is so neat, so uniform that I wonder that the new work couldn't emulate that. Also, a can like structure was inserted into the chimney in the old hole for the water heater exhaust. It was just sitting there with 1/2 inch gap at top and sides. Again, upon return and again at my request, the gaps were filled with more silicone seal. I wish they would have done A work. I wish I would have taken the lowest bid for $1100 less; I certainly didn't get value for the money. Silicone seal is cheap.
- Marjorie P.

Niles Hvac Articles

Hvac reviews in Niles


They came right out and provided me an estimate based on what I told them I wanted. They started the install exactly when they said they would and I was very Happy with the install. I would definitely recommend these guys to anyone needing HVAC work. I have had one part which needed to be replaced on my furnace and they got the part in and installed it in a short period of time. I would recommend purchasing the warranty they offer now as Carrier provides a parts only warranty.
- Michael T.

Thorough inspection. Gave a detailed report. Charged us for a tune-up and a repair (flat rate amount). Very professional and amiable.
- Catherine P.

A double homicide happened 300 feet away and
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walked through our lot. Next morning our furnace boiler failed and ruined our lving room, dining room hardwood floors, the basement ceiling and floors. I tried to find someone who would work on the boiler on a Saturday. The owner of I & M gave an estimate and reassured me he'd have it fixed on Monday/Tuesday in less than 4 hours (part needed to come in from Michigan City). The repair person,
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, from I & M , arrived at 11:10 AM. WEDNESDAY He put the new water main turn off in the wrong place so AND left solder, parts all over my laundry room floor . At 1:30 P I went down to the boiler in the basement because I could hear his yelling and swearing upstairs!
He was sitting on the floor, water tracked on the floor, READING the instruction manual for the install. He had installed it, but it didn't work. He said he had checked electrical, etc. He loudly yelled "This should be logical. It should work. It's going to be done". At 2:30 I went down again, he was still swearing, muttering, etc. on phone. I suggested we just put the old assembly back on, since it did work but needed to be watched. (as it turns out, that would have been the right thing to do since he would have found that the furnace didn't work with the old assembly and the problem wasNOT with the part) I offered to call the manufacturer from my phone; he angrily said " IT WILL WORK IT WILL WORK
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AT 3:30, I heard his cell ring. I heard him yell one of his words was "S***". (
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assuming it was his workplace since he had been on the phone fairly continuously during these hours.) I went down and said what alternative/option was available since I could not be without heat and also pipes would freeze. He really angrily began to yell again about the popout valves, etc,. When I made him re-focus on option he yelled " " IT WILL WORK IT WILL WORK
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At 3:51
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from the insurance company called and I told her of the presenting situation. She told me how to protect the pipes and also asked to talk to the furnace repair man. He again was still on the phone, so I spoke with her answering her questions about damage. I then went downstairs again to have him talk to her... he was draining down the furn ace...
I reallize he was busy but said the insurance person wanted to speak to him. He loudly yelled "why" .. I stated because she needs to ascertain the situation. He very angrily yelled again (perseveration) IT WILL WORK IT WILL WORK
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GOING TO MAKE IT WORK. At that the insurance person backed off, she just over the phone could recognize this was an volatile person and I went back upstairs. He came up at about 4:20 and said it now worked. He said that the instructions didn't say you had to have a clear blow out line for it to function; that it would automatically turn off; that his colleagues/coworkers had called the manufacturer and it wasn't until he himself spoke with the manufacturer tech that he learned that he needed to once again "blow out the lines", i.e. drain them out.
On the furnace bill, he stated he arrived at 10A. I queried the time, he said "that's the time I spent getting the valve assembly"...
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? Since when? Onn Saturday, I was told it would be SENT to them from Michigan had the secretary on Monday.
He also tacked on 4 extra hours over the estimate. So, essentially paid for 3 1/2 hours "work" for him to LEARN how to deal with a boiler. AND at least some $ could have been saved if he would have talked directly to the manufacturer's technician.
I realize he was frustrated and angry. But that is not helpful in installing a furnace. I wrote a check just to get rid of him. He knew the homicide situatiion, he jacked the price up, he was unstable and volatile . I didn't feel it was appropriate to call the police because of his POTENTIAL for violence, although in retrospect I wish I would have. I will never contact that company again. I don't want to ever deal with this company and have posted a "do not call" on my boiler!

- Marjorie P.
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All HVAC Contractors in Niles, MI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Adams & Son Inc. Heating & Cooling

3834 S Pipestone Rd
Sodus, MI

Advanced energy specialists inc

919 south twyckenham dr
South Bend, IN

Air Masters Unique Services

1827 Leer St
South Bend, IN

AJ Construction

PO Box 618
Osceola, IN

Al's Heating & Air Conditioning

70147 Ironwood Dr
Niles, MI

All Pro Services

317 Post Rd
Buchanan, MI

All Temp Heating & Cooling

3016 Mishawaka Ave.
South Bend, IN

All-Temp Equipment Inc

5181 S 675 E
Walkerton, IN

Allegiant Heating & Cooling

23978 State Rd 2
South Bend, IN

Apex Plumbing & Heating Co

2391 Oak Rd
Plymouth, IN

16501 Ventura Blvd Ste 500
Encino, CA

B & B Better Builders

1157 E Calvert St
South Bend, IN

Bales Mechanical Inc

400 E Michigan St
New Carlisle, IN

Bob Brown Service Experts

10020 Santa Fe Dr
Sun City, AZ

Boelcke Heating & AC

1119 W John Beers Rd
Stevensville, MI

BW/Cook Service Experts

22285 Elkhart E Blvd
Elkhart, IN

Church Plumbing & Heating, Inc.

2924 Oakland Ave
Elkhart, IN


57450 County Road 100
Elkhart, IN


17725 Volbrecht Rd
Lansing, IL

Croffoot Heating and Air Conditioning Inc

995 S. Hamilton Street
Chandler, AZ

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