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Pool And Spa Cleaners to Avoid

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Over 2,004 reviews for
Macomb Pool And Spa Cleaners from people just like you.

F
"We fully REGRET choosing
. This is the WORST company in terms of any kind of communication. The online schedule has bogus dates that aren't" accurate. Repeated emails and voicemails to the scheduler and GM are not responded to. Several members of the Precision team are rude and are not customer-focused. Items listed in our contract were not completed, and then it's a nightmare trying to get the $$ credited back to us. Our pool was excavated May 9, and we still do not have plaster completed. The ONLY reason we chose
was the price, and we wish we had paid the $10k more to go with another pool company. I do not wish this process on anyone. I have zero confidence that our pool will be completed (and running correctly) by September.

-Brooke M.

F
"NO Customer Service whatsoever. I guess when everyone in the Woodlands owns a pool, you don't have to treat your customers right, because the next one is around" the corner. I was having my roof replaced so I called this company and left a message requesting that they push back from Wednesday to Friday, since my pool had a tarp over it. I didn't get a call back the next day, so I called to make sure that all was on track. The woman said yes, they could push back to Friday and I was happy that they were working with me. The pool guy came out on Friday right before 5pm. My husband was home and he said he found the note the pool guy left which said that he broke a piece off of our chlorinator and that we should call the office. So my husband called the office and of course, no answer. He left a message and sent the owner an email. The owner, sent a casual email back saying something to the extent of let me know if you want me to come out on Monday. REALLY!! They broke our equipment and they wanted us to wait until Monday. We spend most of our time in the pool on the weekend and were hosting a pool party the next day. My husband spent two hours buying and fixing the broken equipment. When Monday morning came we didn't hear from the owner following up on the issue. I called on Monday afternoon and the woman aware of the situation and asked her to send someone out since the pool guy didn't vaccuum the pool the day he broke the equipment. They never did, our weekly guy just came out like nothing happened on Wednesday. The next week the pool guy left us a note saying he was sorry, that he did the best he could to clean our pool, but his hand was injured. I don't recommend this company. They don't care about their customers. They never answer the phone. They don't work on the weekends.

-Anthony C.

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Local Articles in Macomb

5 tips to consider before adding a swimming pool

So you think you're ready to take the plunge and invest in a new pool for your backyard. Be sure to consider these tips before diving in.

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Is the finish on your pool falling apart? You'll need to have it resurfaced before your problems multiply.

Inspiration & Ideas

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Angie's Answers

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My order of preference - first choice a jacuzzi/hot tub repairman (from a jacuzzi/hot tub/sauna distributor), second choice a plumber (many do not work on hot tubs, jacuzzi's and sauna because they cnanot afford to stock parts). An electrician might be able to fix it if it is a connection problem, but such motors are seldom repaired if the problem is internal, just replaced - which would be a jacuzzi repairman/plumber type job.
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You will have to find out what your model costs new - looks like they run from about $400 to 1700 depending on size. IF yours is at the lower end, might be just as cheap to replace it, with parts and labor. If not low end, then repair probably works. Typical pricing of components that might have gone out - switch $80, timer/control unit $130, heating element $100 (probably most likely to have failed) - so if only one of these went out, figuring $100-200 labor, probably cheaper to fix it. I would contact your dealer for a better idea.

BTW - here is a Saunatec instruction on maintenance on the heating element and rocks, failure to follow can shorten heating element life, if that is what went out (and probably the simplest to replace) - 

http://superiorsaunas.com/store/index.php?main_page=page&id=2

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I'm sorry to say there aren't many of us on here with adequate experience working on pools, myself included.  My suggestion would be to contact a few local companies specializing in pool renovation and have them give their recommendations and bids for the work, breaking down order of operations so you know what to expect at which stages.  Check Angie's List for referrals in your area and cross check those with the BBB for any unresolved complaints.

Todd Shell
Todd's Home Services

Pool And Spa Cleaning reviews in Macomb

A

Rating
We started using
Macomb Pool And Spa Cleaners Provider Name Locked
3 years ago. The house we bought had the pool already built by another pool company. We have had multiple items in need of replacing. Each time it seemed like an emergency to us, Millennium always managed to work us into their schedule, they send competent staff who are patient (we are fairly new to owning a pool), willing to explain what they're doing and why, and are friendly. They work with us on scheduling, since we have two big black dogs that have access to the pool area, in order for our service request to be completed. We have regularly scheduled cleanings once every two weeks. They vacuum, check the chemicals, pH and have replaced the skimmer baskets when we didn't know we needed new ones. Our pool has been crystal clear all year. In 3 years I have not had a complaint, these guys are great.
- Cindy S L.
C

Rating
Began using
Macomb Pool And Spa Cleaners Provider Name Locked
about a year ago. Price and quality of service were excellent until four weeks ago when all communication with the owner and his brother (an employee) ceased. Sent several text messages as well as voice mails but no response from anyone. it appears that they have decided to not service my pool and hot tub going forward without any indication as to why. Invoices were always promptly even though billing was not done in a timely manner.
- Gary F.
A

Rating
After several attempts with getting other pool companies to help us, we joined Angies' list and contacted
Macomb Pool And Spa Cleaners Provider Name Locked
. They responded within an hour of our call and set up a time to conduct a pressure test within a week. I asked them for advice on if we should consider filling the pool in since we had a diver come and determine it was not a liner leak. They provided council on what to expect from the visit, that the cost to do the test was low enough to provide us information we needed to make a decision. They also reassured us that in most instances, they can pinpoint where the leak is and minimize the work and cost necessary to fix it.
Two gentlemen showed up exactly on time after calling ahead 30 minutes previously just to let us know they were on their way. There was no window to wait! Very professional, nice guys brought in their hand held equipment and started the test. Within just a few minutes they discovered exactly where the leak was. They determined they could fix the leak immediately instead of having to come back AND that they did not have to drill through the pavement. They dug a hole next to the concrete pavement and climbed into it head first and fixed the leak. AMAZING work and so quick.
We were swimming by the next day in clean water and haven't had a problem since. We are happy to have found
Macomb Pool And Spa Cleaners Provider Name Locked
and will without a doubt use them in the future (now that we know all of the services they provide).
- Karen M.
A

Rating
First time home-buyer and first time pool owner...moved in a week ago and uncovered a TON of issues, one being what I thought to be a major pool leak. I lost 2 inches of water in two days and had to fill my pool up twice a day...scary stuff, I thought about having to bust through concrete and or pool walls to get it fixed. When
Macomb Pool And Spa Cleaners Provider Name Locked
came here, he was VERY knowledgeable and uncovered the issues almost immediately. Explained them thoroghly and made me feel VERY comfortable with the issues. NO I didnt have to bust through walls! He fixed two leaks and me being a hands on guy, he showed me how to fix the low priority leak for practically nothing, just a trip to home depot. Great guy, great company...I will continue to use there services. Thank you
Macomb Pool And Spa Cleaners Provider Name Locked
and
Macomb Pool And Spa Cleaners Provider Name Locked
.


- Giovanni G.
A

Rating
I called
Macomb Pool And Spa Cleaners Provider Name Locked
on the 24th of
Macomb Pool And Spa Cleaners Provider Name Locked
. They returned my call within the same morning and scheduled a service call for Monday, the 27th. Monday, I was called 30 minutes out, to meet
Macomb Pool And Spa Cleaners Provider Name Locked
at the house.
Macomb Pool And Spa Cleaners Provider Name Locked
and I discussed the problems and he looked over my present pool system. He said that the filter system needed replacing. I also requested repiping around the pump/filter system because of a leak issue and a broken valve. He gave me a quote and was able to replace the filter and pipe system the same day. He called when the job was finished. He also came back on Friday, the 31st, to walk me through the system of valves and filter cleaning. I would highly recommend
Macomb Pool And Spa Cleaners Provider Name Locked
, the office manager and the company. They were all professional and polite.
I gave a B for price because anything over $500 would have been high for me. No one likes to spend money on pool repair. Ha, ha. I would rather take a vacation.
- Tana S.
F

Rating
Bought the "deal" that THEY were advertising on Angieslist. Then when we tried to schedule we had an email saying they weren't taking new clients and to contact angieslist to try and get our money back. They didn't even contact AngiesList themselves - instead make us chase the money. They didn't seem sincere at all and I will never trust a company that advertises, takes your money, and then doesn't perform - its a sign of a very poorly managed company.
I suspect what happened is they really just DID NOT WANT TO HONOR THE DEAL so backed out.
****
We are temporarily not accepting new clients. This is to ensure we provide the excellent quality of service our existing customers have come to expect. We apologize for any inconvenience this may cause you. You may contact Angie's list for your refund. No need to reply to us on Angie's list. Regards,
Macomb Pool And Spa Cleaners Provider Name Locked
214 755-8408 squeakycleanps@yahoo.com
- KARL M.
F

Rating
It was difficult to get someone to speak to, to make our initial appointment. Calling their number you speak to an "answering service" , which seems like a great idea. But no one calls back. After being told someone will call you later today or tomorrow, and repeatedly calling back, I finally get a phone call from a lady who apologizes and says she was on vacation, and will get the appointment scheduled right away. We met with
Macomb Pool And Spa Cleaners Provider Name Locked
, the owner, on 6/19/15. We received the estimate in a timely fashion on 6/24/15. However, after reviewing it and finding some things that needed to be clarified, we requested another meeting in person to finalize the contract and give a down payment. That is when this company showed who they really are. The appointment was set, and my husband left work early. He texted
Macomb Pool And Spa Cleaners Provider Name Locked
before to make sure the meeting was still on but
Macomb Pool And Spa Cleaners Provider Name Locked
did not respond. When he came home and
Macomb Pool And Spa Cleaners Provider Name Locked
did not show, we called and got the "apologizing assistant" once again who said, "Oh I am so sorry, I was supposed to let you know
Macomb Pool And Spa Cleaners Provider Name Locked
couldn't make it, but I was doing my other job of swimming lessons with kids. I work part-time, etc. I will call you tomorrow to reschedule since I am driving now". She never called us back We called several days later after no one had called us, and scheduled another appointment. The day of the 2nd appointment, I called in advance to make sure he would show, and was told he had an emergency at a job and would be working late, and could not make it. Why didn't anyone call us to let us know? We foolishly called again to schedule yet another appointment for the 3rd time, which was for today. Once again I called in the afternoon and this time was told he was on a plane somewhere and could not make it. Again, no one called to let us know he decided to go out of town. Three times in a row of no-show appointments, spread over the course of 4 weeks, and each time he does not show, and NO ONE CALLS TO LET US KNOW? That is: a) disrepectful to not let people know you are canceling, b) inconsiderate to other people's busy lives, c) irresponsible to not attempt to keep your appointments, especially when you canceled 2ce already, d) pompous and arrogant by thinking he is too important to answer his phone or his texts, and that he is far more important than that of his lowly customers. After all these 3 no-show appointments, not once did
Macomb Pool And Spa Cleaners Provider Name Locked
personally call to apologize.
While waiting for his precious appointment, I missed out on using another pool contractor who has taken other jobs and is not available for quite some time. At least the other contractor answers his phone, even though he is so busy.
- Judy S.
A

Rating
They were professional,punctual,stayed within the cost estimate. No surprises and prompt answers when questioned. They stayed totally on schedule which we really appreciated. We didn't hesitate at all with leaving them to finish job.
- Judy B.

Pool And Spa Cleaners in Macomb, MI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Good Job Done Inc

28480 Sherwood Road
Belleville

Advanced Pool Services, Inc.

1220 N Milford Road
Highland

All Around Pools

42768 Mound Rd
Sterling Heights

All In One Pool & Spa Inc.

P.O. Box 235
Romeo

All Spas Serviced

6912 Hidden Ln
Clarkston

American Pool Service

23100 W. Eight Mile Rd
Southfield

Aviator Pools

1656 s Karle
Westland

Bayview Electric LLC

1368 Bone Rd
Fenton

BELLA POOLS

8315 N NEWBURGH RD
Westland

BLUE WATER TRANSPORT INC

13305 GOODRICH RD
Saline

Bright Power Solutions Inc

45100 Sterritt St Suite 106

BROADCO Property Restoration

44700 N.Groesbeck Hwy.
Clinton Twp.

Clearwater Construction Serv Inc

12351 Stark Rd
Livonia

Clearwater Michigan

12351 Stark Rd.
Livonia

Clearwater Pools

7100 Jackson Rd
Ann Arbor

D. Vasquez Handyman

43501 Applewood
Canton

Diederich Electric

61635 Surrey Lane
Washington

Diversified Heating & Cooling Inc

20789 Parker St
Farmington

Electrix LLC.

38465 Hamon
Harrison Township

ELLIS PAINTING & MAINTENANCE

16500 N PARK DR
Southfield

Express Handyman

4202 Pioneer Dr
Commerce Twp

HARTFORD & RATLIFF INC

32708 W 8 MILE RD
Farmington

Hawkins Pool Service

1648 S Karle Ave
Westland

HEAT'N SWEEP

2041 W GRAND RIVER
Okemos

Hometown Backyard

930 S Ortonville Rd
Ortonville

Hometown Spa Service Inc

7070 Howell Ave
Waterford

Hot Tub Repair

46277 Springhill Dr
Utica

J.R. And Sons Services

23254 Croft Ave
Flat Rock

Kayak Pools Midwest

845 E 65th St

Knapp Bros Pool Service, Inc

134 W Auburn Rd
Rochester

LEISURE WORKS

5204 JACKSON RD
Ann Arbor

LESLIE'S SWIMMING POOL SUPLS

22277 EUREKA RD
Taylor

LESLIE'S SWIMMING POOL SUPPLIES

34658 WARREN RD
Westland

Mark's Pool Store

4637 Leisure Ln
Trenton

METRO POOL SERVICE

19568 Opal St.
Clinton Twp.

MP SPA SERVICES LLC

Orion road
Lake Orion

PERFORMANCE HEATING COOLING & ELECTRICAL

38923 E ARCHER DR
Harrison Township

PONDERING WATERS LLC

20525 East Nine mile Road
Saint Clair Shores

Pool Busters

3061 Cooley Lake Rd
Highland

POOL STORE LLC

51020 HAYES RD
Macomb

Precision Pool Service Inc

1974 E Wattles Rd
Troy

prestige pools

101 Sandy Ln.

Pure Water Pools

15699 Hall Rd.
Macomb

Quality Pools Inc

45128 Brook View
Belleville

ROBERT GREWETTE

49205 MONTE RD
New Baltimore

SAN ANGELO CONSTRUCTION CO

269 SAN ANGELO DR
Milford

San Juan Pools Of Michigan

8330 Highland Rd
White Lake

Spa Service Inc

38083 Ann Arbor rd
Livonia

Superior Pool & Billiards

14083 hobart
Warren

Superior Pool Co

20731 Robinson
Farmington

Supreme Electric Service, LLC

P.O. Box 451
Richmond

The Landscape Group

2739 E Maple Rd
Milford

The Pool Doc

18342 Wingate Dr
Macomb

THE POOL GUYS

46670 Continental
Chesterfield

THIS IS IT SHOP

7335 ORCHARD LAKE RD
West Bloomfield

Viscount Pools Billiards & Spas

42045 Michigan Ave
Canton

Water Works, Pools, Hot Tubs & More Inc

19085 Eureka Rd.
Southgate

WIND SURF & SAIL POOLS INC

22250 HALL RD
Clinton Township

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