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Local Articles in Livonia
Rototilling reviews in Livonia
Weekly he's been checking in if the weather had been dry for a few days and to see if we were ready (we had to remove a large
He did such a great job! we've got tall irrigation pipes along our back fence and he weaved the tractor in and out of them, getting as close to the fenceline as possible. He went over and over the area which is about 100ft long and 20ft wide and you'd never know it was the toughest soil before!
Can't wait to get started on our raised beds out there now that the grass is gone!
In the spring, I contacted OE to let them know what annuals to plant. They emailed me back a week later and said they were no longer their service provider. Since we had a binding contract that they told me had auto-renewed in February, I responded to say there had been a mistake and asked him to contact me. I followed up 4 times and nobody contacted me. I was able to call their main desk a week later and was routed to a new employee, who said we had canceled the contract with them. I explained the situation and asked to have someone call me back.
When nobody reached out to me, I then emailed the owner and attached copies of the emails with his sales rep showing that we had a contract, that nobody had responded to emails or outreach and that they had our sprinkler valves. I asked him to contact me so that we could arrange to get them back. NO RESPONSE. I was able to hire a new vendor and he also had to reach out to them multiple times over the course of several weeks before they arranged with him to go pick them up.
I am FLOORED by the absolutely unprofessional handling of this situation. Mistakes happen and I was more than willing to work with the vendor to remedy it, but they did not even bother to contact us. We were easy money for them for nearly 5 years and their treatment of us as a customer was absolutely unprofessional and unacceptable.
The new vendor has also informed me that they did not appear to have done many of the items that had been spelled out in the contract, such as maintaining the raingardens, trimming bushes, etc., had been done.
Please note - I found that when I met with them over the years, they were always very polite and pleasant. Clearly, they had me fooled as they didn't do the work right and when they decide to breach the contract, they wouldn't even talk with me about it. I have been nothing but professional and considering this is a volunteer gig for a homeowner's assn, it's not like I was a high-maintenance customer.
If they didn't want us as a client, they had many more professional ways to handle the situation.
Rototillers in Livonia, MI
Saint Clair Shores
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