Livonia Internet Service Providers

in Livonia, MI

170
Internet Service Providers are
in Livonia

15
Internet Service Providers in Livonia
are top rated

D
Rated by
ROB W.
"I use
as my internet provider. On approximately October 1 I received a letter from
informing me that they upgraded my service and in" order to take advantage of this I would need to upgrade my modem. I was given two choices, either lease a new modem from
or purchase a new one myself. I was provided with a link to modems that were compatable with my service. I chose to purchase my own modem and bought one that was on their list. After installing the new modem I attempted to activate the modem on line through my account on the
website. It was at this point that things got extremely ugly. After logging on to my account and following the instructions to activate the modem I got a message that I couldn't activate the modem due to "retail blocking" and I was referred to a chat site or 1-800 number. I first attempted to resolve the situation via the chat site. After 10 minutes or so of "chatting" with a representative, I was told that they couldn't resolve my problem and that I would have to resort to the 1-800 number. After calling the 1-800 number, and waiting on hold for 30 minutes, I had to talk with three different individuals. Each individual required me to provide my 16-character account number. This process took 90 minutes. I actually had to plug in my cell phone to ensure that I wouldn't
power while waiting for someone. Finally we were able to achieve activation of the new modem. To add insult to injury, I just received my
bill, and found that they charted me $39.95 for a "technician visit" and $60.00 for a "3 product install". Also, I recently checked out my local
service center (
, Georgia) in an attempt to return my old modem. When I got there early on a Saturday afternoon, it looked like the Department of Motor Vehicles! There were at least 75 unhappy people in a serpentine line waiting for help. If you're a
customer and need "service", be wary. Be very wary.
F
Rated by
Lloyd G.
"My recent experience with
is one of the worst customer service experiences I’ve EVER had. The problem started just days after activating my service." I started noticing that at times the internet speed was fine, at other times is was slow as molasses. It honestly was so slow it reminded me of the days when we connected by dial-up. Soon after that started happening my interconnect just started dropping all together for long periods of time – five minutes here, 15 minutes there, etc. Then a few days later, while researching important information on the internet, my ENTIRE
/Exfinity platform (Phone, TV, and internet) went off line from 9 pm to somewhere around 5 am. So next day I called
to complain and they offered to give refund me $5 to for the time my services were out and they agreed to increase my internet speed, saying that the increase should make things run fastest and stop the internet connect from dropping. They also said I can arrange to have tech support come out to look at the issues. So next day I get home from work and try to call tech support. I called and waited and waited and waited for someone to take my call. Almost 45 minutes later I was still holding and got so frustrated I just hung up. Meanwhile, I hear from my basement tenant that the television picture is breaking up. Unbelievable! So I decided that I’ve had enough and that I was going to cancel my service and go back to Verizon. So I call to cancel and they put me on with
in the Retention Department. I told
that I would like to cancel my services effective October 13 --- five days from today’s date (October 8th). NEWS FLASH TO
:
is not someone you want in the Retention Department!!! He started off the conversation being extremely nice, but as soon as he determined that I was not buying his pitch to stay with
, his attitude flipped IMMEDIATLEY, and for the rest of the call he was condescending and attitudinal, not to mention he continually talked over me. Worst of all, I discovered when I got off the phone with him that good old condescending and attitudinal
went ahead and shut my phone and internet down – five days before I requested it be terminated. It appears he was even more attitudinal than I thought he was. Just awful…awful customer service! Next I call
back immediately to get my service turned on, and I get a woman named Telisa, a shining light in a sea of maybe the worst customer service I’ve ever encountered. She was not able to get my phone turned back on, but was able to turn on the television. In short, she was WONDERFUL. So I now have Television again but no telephone service. NEVER WILL I SIGN UP WITH
AGAIN!!!
B
Rated by
Carville W.
"The conversion was suggested by the
technician to resolve issues we were having with the landline phone. The technician arranged for the conversion and set" up the installation appointment. The install was doneat the appointed time and we have not had any problems.

Livonia Internet Service Articles

Internet Service reviews in Livonia

F

Rating
Over ten visits in two years, On Demand still doesn't work. Whole house DVR, a pay service, never worked properly. Replaced all boxes twice, new style remotes work (optimistically) 50% of the time. I spent a year's vacation time waiting for TWC technicians to fix our problem. It's the wiring. It's the cable boxes (two? three? times?). It's the whole house DVR. It's the wiring again. It's the backbone and there are too many cable users for the existent wiring.
I've taken more of a financial hit from the time off to accommodate TWC technicians than I paid for cable. None of this was an issue when Insight was our cable company. All problems started the week TWC took over.
- Rebecca K.
F

Rating
I would like Angies list to help resolve this and put this company in the penalty box so that other customers can be made aware of these practices.
- STEVEN & CYNDI G.
C

Rating
I have only internet from
Livonia Internet Service Providers Provider Name Locked
and upgraded my service, my monthly bill is $54.
Livonia Internet Service Providers Provider Name Locked
charged me $30 to send two technicians to connect my modem and flip a switch. The technicians were 10 hours late.
I scheduled my appointment with
Livonia Internet Service Providers Provider Name Locked
for the day I closed and moved in. Closing was at 9 am. Movers were to arrive at 11:00 am.
Livonia Internet Service Providers Provider Name Locked
was scheduled to arrive between 1 and 2 p.m. They did not arrive until after 11 p.m. I was given the option to reschedule but that seemed like a poor risk.
I felt sorry for the technicians. I know they had been at work for well over 12 hours. I know that they probably were not paid well for their services. Once they arrived they did a good job. Of course, I think it could have all been done remotely.
What the technicians and
Livonia Internet Service Providers Provider Name Locked
failed to tell me was that wherever I had my modem switched on I would be chained to that location unless I pay an additional $64.00 fee to have the technicians return to my home and throw the switch again.
I have 5 cable outlets in my home. The $64 fee is to turn on 1 more outlet. If I want them all turned on in the hopes of avoiding more surprises and additional fees that will be $24.99 per outlet.
My internet connection is fine, the customer service is very poor- excepting the professional woman who broke the bad news to me about the fee to flip a switch.
When you have cable installed make sure all your outlets are activated so when you want to rearrange you will not have to pay an outrageous and unnecessary fee.
- Kathy L.
C

Rating
Customer assistance was no very smart, explained my request twice to one, 3 times to another, and from a third was given the wrong information. ANDthey jacked up their price, penalizing me for wanting only internet, no other service. Highly irritating.
- Amy H.
F

Rating
Overall, the fact that
Livonia Internet Service Providers Provider Name Locked
is the only company that provides the highest Internet service has created terrible service. Service goes down constantly, for no apparent reason, and it's been like this for years. This provider has a monopoly on Internet speed and has been a constant source of frustration.
- Karen L.
A

Rating
I have been pleased with the service, the few times that I contacted them in 2 years. The person I spoke with the last time handled my quickly and was helpful. He was not as friendly as others at spoke tobut his job well,
- CHRISTINE B.
C

Rating
It seems like jumping on the bandwagon to be critical of one of the large cable companies at this point, but an honest review is an honest review and I've written plenty of good ones when warranted.
We had utilized
Livonia Internet Service Providers Provider Name Locked
for over 10 years despite being dissatisfied for quite some time. Finally overcame the laziness, fear of change, or whatever and dropped them earlier this year for a satellite provider. We were unhappy with the continually escalating prices and the annual process of returning DVRs/Receivers because they just stop working.
Needless to say, I was blown away when I saw the improvement in hardware, DVR storage space, offerings, services, functionality, etc. that satellite provided and we made the switch earlier this year and never looked back. The straw that broke the camel's back was that we had a cable strung across our lawn when it was replaced in Nov 2013. Finally called the week before our pool was to be put in and said it HAD to be done in the next week as we would have heavy equipment rolling through that area for the next 3 to 4 months. Naturally it didn't happen so I called and asked for a manager and told them they had 24 hours to come bury the cable I would switch to DirecTV.
They didn't come.
I'm so glad now that they didn't.
Having said all of that, we haven't had any issues with our internet service, which they still provide. Just hope we never have a problem as I don't look forward to the service if/when I ever have to call them...
- Mark E.

All Internet Service Providers in Livonia, MI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

5LINX

Detroit

Accounting Services For You

P.O. Box 930698
Wixom

ACM Auctions & Estate Sales

PO Box 1481
Southgate

AIM GRAPHICS

25720 EUREKA DR
Warren

Alexander Technical Resources

1263 Glenwood Ave SE

All Pro Audio Video

3189 Goodrich St
Ferndale

Amazon Business Services

41325 clear water way

Amphotech

37375 Curtis Road
Livonia

Andy's Web Tools

646 N Riverside Dr

Arbor Computers

3181 Packard Road
Ann Arbor

Ascend Internet Marketing, Inc.

PO Box 252882
West Bloomfield

AT&T

PO BOX 8100

AT&T

111 Monroe St
Detroit

AT&T U-verse Warren

26631 Van Dyke Ave
Center Line

BingoCRM

26700 Lahser Rd
Southfield

Bright House Networks

14525 Farmington Rd
Livonia

BRIGHT HOUSE NETWORKS

700 CARILLON PKWY

Brown Box Branding

46215 Butte Dr
Macomb

Canton Computers Inc

6130 N Canton Center Rd
Canton

Charter Communications Whitmore Lake

7232-7378 Strawberry Lake Rd
Whitmore Lake

Charter Communications Whitmore Lake

10223-11169 Elmcrest Rd
Whitmore Lake

Chimovitz Industries

2820 Maple Road
Troy

Clear Rate Communications

555 S Old Woodward Ave
Birmingham

CMB Network Support

9139 Boulevard 26

Comcast

2220 Pittsfield Blvd
Ann Arbor

Comcast Ann Arbor

309 S Main St

Comcast Ann Arbor

2505 South Industrial Highway
Ann Arbor

Comcast Ann Arbor

5775 Interface Drive
Ann Arbor

Comcast Ann Arbor

440 Church S
Ann Arbor

Comcast Ann Arbor

440 Church St
Ann Arbor

Comcast Ann Arbor

2505 South Industrial Highway
Ann Arbor

Comcast Bloomfield Hills

2895 Quarton Road, Bloomfield Hills, MI
Bloomfield Hills

Comcast Bloomfield Hills

2895 Quarton Road, Bloomfield Hills, MI
Bloomfield Hills

Comcast Clarkston

7460 M E Cad Boulevard
Clarkston

Comcast Clinton Twp

43986 North Gratiot Avenue, Clinton Twp, MI
Clinton Township

Comcast Clinton Twp

43986 North Gratiot Avenue, Clinton Twp, MI
Clinton Township

Comcast Dearborn Heights

2500 South Gulley Road, Dearborn Heights, MI
Dearborn Heights

Comcast Dearborn Heights

2500 South Gulley Road, Dearborn Heights, MI
Dearborn Heights

Comcast Detroit

1200-1298 Brush St
Detroit

Comcast Detroit

118 W Lafayette Blvd
Detroit

Comcast Detroit

12775 Lyndon Street, Detroit, MI
Detroit

Comcast Detroit

7747 West Vernor Highway Detroit, MI
Detroit

Comcast Detroit

118 W Lafayette Blvd
Detroit

Comcast Inkster

28474 Michigan Avenue
Inkster

Comcast Plymouth

696 N Mill St
Plymouth

Comcast Plymouth

14909 North Beck Road Plymouth, MI
Plymouth

Comcast Pontiac

1260 Joslyn Avenue
Pontiac

Comcast Pontiac

125 N Saginaw St
Pontiac

Comcast Pontiac

73 Henderson St, Pontiac, MI
Pontiac

Comcast Pontiac

73 Henderson St, Pontiac, MI
Pontiac

Comcast Rochester Hills

6980 North Rochester Road
Rochester

Comcast Romulus

12750 South Huron River Drive
Romulus

Comcast Southfield

25626 Telegraph Road
Southfield

Comcast Sterling Heights

38550 Van Dyke Ave
Sterling Heights

Comcast Sterling Heights

36250 Van Dyke Avenue, Sterling Heights, MI
Sterling Heights

Comcast Warren

30736 Hoover Rd
Warren

Comcast Warren

27465-27635 Earle Memorial Hwy
Warren

Comcast Westland

6240 North Hix Road
Westland

Comcast Westland

36750 Ford Rd
Westland

Comcast Westland

38260 N Executive Dr, Westland, MI
Westland

Comcast Westland

38260 N Executive Dr, Westland, MI
Westland

Comcast Westland

38260 N Executive Dr, Westland, MI
Westland

Comcast Woodhaven

21170 Allen Road
Woodhaven

Comcast YPSILANTI

1-43 U.S. 12 Business
Ypsilanti

CommercePundit.com

1625 Lakes Pkwy.

ComTech Central

30349 Gratiot Ave
Roseville

Connect My Service

375 W Grand Blvd
Detroit

Cornerstone Technology Inc.

4007 Carpenter Rd #102
Ypsilanti

Denstech

36721 Park Place Drive
Sterling Heights

Detroit Internet Marketing, LLC

2609 Crooks Rd #220
Troy

Digital Future

22228 Chase Dr

Diligent Management and Consulting Services

960 Dedham Court
Bloomfield Hills

Directv Detroit

1101-1199 Farmer St
Detroit

Directv Taylor

9045 Telegraph Rd
Taylor

Dish Network Auburn Hills

2501 Commercial Drive
Auburn Hills

Dish Network Dearborn

2731 Monroe Street
Dearborn

Dish Network Dearborn

7124 Miller Road
Dearborn

Dish Network Eastpointe

16800 East 9 Mile Road
Eastpointe

Dish Network Roseville

27360 Gratiot Ave

Dish Network Sterling Heights

8123-8235 Plumbrook Rd
Sterling Heights

Dish Network Sterling Heights

8123-8235 Plumbrook Rd
Sterling Heights

Dish Network Sterling Hts

12500 19 Mile Road
Sterling Heights

Dish Network Ypsilanti

133 West Michigan Avenue
Ypsilanti

Dish Networkiii Warren

26036-27198 Earle Memorial Hwy
Warren

DSL Detroit

Detroit

Dyer Media Group

7956 Old Clifton Road

Eclipse Assistant Services

83 N Andrews St
Lake Orion

Element X Studios, LLC

679 Jener Place
Plymouth

EXTROMEDIA

Saint Clair Shores

Fire And Security Tech, Inc

po box 638
New Baltimore

FM Dish

6335 Haggerty Rd.
West Bloomfield

ForbenMedia

7401 Summerhill Road

Frontier Communications

8001 W Jefferson Blvd

Get Found On Google

49575 Bog Rd. # 2
Belleville

Gigabyte Computer Services

3723 15 Mile Road
Sterling Heights

Gourmet Bouquet

Eastpointe

Gowebbaby

26700 Lahser Road
Southfield

Green Plug District, LLC

20780 Sunnydale Street
Farmington

Greencastle Web Design

676 Shannon Drive N

GRID4 COMMUNICATION INC

2107 CROOKS RD
Troy

GROSSE POINTE GEEK INC

17116 KERCHEVAL AVE
Grosse Pointe

High Level Marketing

7031 Orchard Lake Rd.
West Bloomfield

Homemade Design

41 Monument Ave

Innovative Computers

17033 RENTON RD
Belleville

Inskeep Media and Production

8255 Rattalee Lake Road
Clarkston

INTEGRATED INFORMATION SERVICES

185 Coolidge Rd
Birmingham

JB Technologies Co.

1000 North Opdyke Road
Auburn Hills

Joule Networking llc

24725 Ivywood Dr.
Farmington

Juju Web Designs

p.o. box 5172
Dearborn

Light Visions Web Design

Po Box 186
Clarkston

MIDWEST COMPUTER SERVICES, INC.

3080 Orchard Lake Road
Keego Harbor

Modern Web Studios

1067 N Main St

NICOLA CONSTRUCTION CO

14780 FOX
Redford

OuT of the BoX Sales & Marketing Consultants

14330 Industrial Center Drive
Shelby Township

PCPC Support

Nationwide Support Center

Performance Media Placement

23172 Plaza Pointe

Phone Service Detroit

719 Griswold St

Phone Service Detroit

719 Griswold St

Powerbiz directory

21101 Cambridge Drive
Northville

Promotion-Employment.com

P.O. Box 48348
Oak Park

Riemer Floors Inc

1865 Telegraph Rd
Bloomfield Hills

Sarsfield Technology LLC

773 Sylvanwood Drive
Troy

Savior Image, LLC

20361 Villa Grande Circle

Scintro Systems Inc

20804 middlebelt rd
Farmington

Simple Earth

21617 Jester Dr.
Brownstown

Smart Link Solutions

29445 Beck Rd Ste A-203
Wixom

Smart Link Solutions

29445 Beck Rd Ste A-203
Wixom

Social Media Wise Girl

41800 Hayes Rd Ste 517
Clinton Township

Studio 7

1200 Woodward Hts
Ferndale

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

The Diamond Corporation

25219 W 8 Mile
Detroit

The Right Way to Write

30 East Georgia Street

TibiDesign

6611 Yale St Apt 323
Westland

Time Warner Cable Dearborn

Time Warner Cable Dearborn
Dearborn

Time Warner Cable Southfield

1000 Town Ctr # 440
Southfield

VERIZON

33533 W 12 MILE RD
Farmington

Verizon Wireless

37304 Six Mile Road
Livonia

Verizon Wireless

22850 Michigan Avenue
Dearborn

Web & Moore

31680 Joseph Dr.
Chesterfield

Webb Design

PO Box 690661

Webdb

80303 Wahl Road
Richmond

Wescomm Technologies Inc.

15091 Champaign Rd
Allen Park

WhatsYourWebsite

19450 Gill Rd
Livonia

WHITLOCK IMAGING

10096 Hart Ave.
Huntington Woods

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

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