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Jackson Glass Repair And Installation Articles
Glass Repair And Installation reviews in Jackson
The shower doors were custom made to the size and style I wanted, with a huge choice of hardware (hinges, handles etc.). These were installed by 2 very efficient installers within 2 weeks of my initial contact with the company.
I am very happy with the result and would definitely recommend the company and it's employees.
Unfortunately the measurements were incorrect..On
I called the business this morning to confirm our appointment at 9:15a.m. I was told someone would be at our home between 9 and 11a.m. The installer came, looked at the door and told us that he would have to "call the manager to see if he had time to do this job". He came back and told us that it would be 2 weeks before they could get to us. We told him this was not acceptable. I called the office. The receptionist was very kind and told me the manager would call us back. He did not, so we called again. He got on the phone and told us that we had been scheduled "to see if an install could be done." What?!?! Why wasn't I told that? I told him that the communication of what we needed done was very clear and I was given an appointment for that to be done. I also told him I was going to write a review on Angie's list as to the fact that we were not given the courtesy of listening to our needs and were scheduled for "look see." Never heard of that unless it is clearly stated that installing might not be an option. The manager's response was "go ahead and review us all you want". Customer service is obviously not a priority with this manager and I do not recommend this company.
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All Glass Repair Companies in Jackson, MI
Grand Rapids, MI
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