Holland Home Security System Articles

Sample Reviews

D

Rating
Everything was fine, during the homeowner's lifetime. Things went awry when I tried to cancel the service, a couple of days after his death, even though I was named on the account.
Holland Home Security Companies Provider Name Locked
would not accept my cancellation and started to give me a bunch of grief over it. Then I found out the the $1,800 worth of equipment, purchased by the homeowner was not transferable! (?????) I was so upset with them that I simply disconnected the alarm so that their offices could no longer communicate with the central box in the house. Now, more than a year later, I found out that they sent the account to a collection agency and they are hounding the homeowner's son who had and has absolutely nothing to do with the issue.
I will never again use
Holland Home Security Companies Provider Name Locked
!!!! PERIOD!!!!
- Georges R.
A

Rating
After comparing other companies, I chose
Holland Home Security Companies Provider Name Locked
for cost and peace of mind. Designing the system was easy. Installation was easy. Trouble shooting the one glitch was easy. Their tech support is friendly and patient.
The only complaint I have is that the intrusion alarm is not loud enough. My wife set off the alarm in the middle of the night and I slept through it.
- Genevi A.
A

Rating
Holland Home Security Companies Provider Name Locked
was extremely helpful. I had called
Holland Home Security Companies Provider Name Locked
for my rental unit as well as my own house. I was told by the security co. I was using that my rental unit needed a new updated alarm system. I called
Holland Home Security Companies Provider Name Locked
to see what they could do and they were able to make repairs to the current system which saved me over $500.00.
Holland Home Security Companies Provider Name Locked
came out to my house to fix a faulty sensor and I was hoping they could switch me over to their system. Unfortunately my current system needed a code that couldnt be retrieved BUT
Holland Home Security Companies Provider Name Locked
was nice and replaced my faulty sensor- free of charge!
Highly recommend
- Lauren S.
A

Rating
Everything went smoothly. The sales guy (
Holland Home Security Companies Provider Name Locked
?) was friendly and informative and their technician
Holland Home Security Companies Provider Name Locked
was great as well. I chose them after shopping around with a few other alarm companies and settled on them based on their reviews. Thanks guys - very happy with everything!
- MATTHEW M.
F

Rating
I called to set up service in a rental house for the period of time my husband was deployed. I was told by
Holland Home Security Companies Provider Name Locked
that since I am a USAA member, active military family and in a rental, my contract would be for one year. Once that year was up, I called to cancel service since my husband was back from deployment and was informed that the actual contract that I had signed (fine print) was for a 2 year contract and I would have to buy out my contract. My husband and I then moved 2 months prior to our contract being up and was told that I would have to transfer service. I explained to the person on the phone that we did not want service in our new house and was told that I could not cancel. I then called back a month later because I kept getting automated calls from
Holland Home Security Companies Provider Name Locked
that there was a low battery. I then called this morning to try again to cancel my account and the rep kept talking over me trying to get me to transfer service. He then told me that I had signed a 3 year contract and I told him there was no way I had signed a 3 year contract and that I had now been told 3 different time frames. Once he actually pulled up my account he said that my contract would be up on October 19 and that I should just put the cancellation for October 19 since I would have to pay a percentage of my contract in order to cancel. When I asked what that percentage would be he said he did not know but that he would just put the cancellation for October 19. When I told him I wanted to cancellation for this date, he kept talking over me and would not listen. I refuse to put up with such terrible service and just hung up. I will have to try and call back AGAIN to try AGAIN to cancel my account.
- Katie F.
F

Rating
WORST customer service out of their Van Nuys office. Service issues so bad we had to escalate them to their Residential Sales Manager, Installation Manager and two installation reps. Took multiple phone calls and e-mails to the ONE person who handled
Holland Home Security Companies Provider Name Locked
Air Patrol service termination. Shoddy touch pad, billing errors that they blame on you even when you have automated payments. The centralized monitoring people are good, but the Van Nuys operation is the WORST. Installers were no show, late, etc. We were charged for batteries after being told they were free. We were never billed for these batteries, until we received a rude and threatening late invoice letter. TERRIBLE and shady.
- Hammon P A.
D

Rating
When I arrived at church I checked my cell phone and noticed that
Holland Home Security Companies Provider Name Locked
had called me and text me informing me that my bedroom two window activated my alarm. I then tried to call them back to inform them that it was more than likely a false alarm since that window has always given me grief. If it does not line up perfect it will show green, but when you try to set it it states number two bedroom open. Everything set perfect when we left. When I called them back I had to go through a good 3-5 minutes of automated messaging until I finally got to press a number to speak to some one. We waited in the parking lot for 10 minutes and finally started on the way home still on hold being told they value my call and to please stay on the line. We were at West and
Holland Home Security Companies Provider Name Locked
and we live in the Sunnyside area. No one answered until we turned off on
Holland Home Security Companies Provider Name Locked
and I tried to explain what was probably the problem and questioned them why do they not have a direct line in these cases where there may or may not be a problem. I wasted 30 minutes trying to speak to a live Rep. which did no good at all. I phoned the Police and they said the alarm company would have to notify them, which I understand.... so back on automated system again and wait. My contract expires in two months and will quit them and find someone better. I would definitely not recommend this company to anyone.
- Douglas R.
A

Rating
Holland Home Security Companies Provider Name Locked
, the sales rep, was knowledgeable, detail-oriented and very professional. Arrived to consultation on time, prepared and kept it brief. He did NOT try to upsell anything, and attempted to keep everything as cost effective as possible. "Switch Over" was only $90s, but I wanted a new touch pad as the ADT one was faulty, not hard-wired for power, and wasn't always readable. The NEW pad is awesome. The installer arrived on time, handled everything perfectly and it all works great. VERY happy with local monitoring center, all employee Post team (no contractors) and no contract period/month to month service at the lowest price we found. Honest, transparent and no
Holland Home Security Companies Provider Name Locked
charges.
- Hammon P A.
A

Rating
ATT rewired my U-Verse System and the phone connection for the Security
System was interrupted. It was not immediately apparent evidencing
itself after a power outage. When the power was restored the phone
connection for the security system wasn't working. I called my contact
Holland Home Security Companies Provider Name Locked
Rennells at EPS and he came out the next day fixed the problem. I
have had this system for 4 years and it has work flawlessly. The
company that monitors the system is incredible. They call within 30
seconds of receiving an alarm. We have had a few alarms caused by entering the wrong door when the alarm is set mainly.
Holland Home Security Companies Provider Name Locked
is amazing. He responds to my emails within minutes. I cannot think of anything they could do better than they already do.
- Ray B.
A

Rating
The service provided was excellent. I love the system, I can control and monitor everything at my home from my phone. The technician was great and service has been amazing.
- Dwayne S.
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All Home Security Companies in Holland, MI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ADT Grand Rapids

136 Fulton St E
Grand Rapids, MI

ADT Grand Rapids

1130 Fulton St W
Grand Rapids, MI

ADT Grand Rapids

77 Monroe Center St NW
Grand Rapids, MI

ADT Grand Rapids

180 Monroe Ave NW
Grand Rapids, MI

ADT Grand Rapids

133 Grandville Sw
Grand Rapids, MI

ADT Grandville

2883 Wilson Ave SW
Grandville, MI

ADT Hudsonville Hudsonville

3259 24th Ave
Hudsonville, MI

ADT Security Services, Inc

5805 Weller Ct SW
Wyoming, MI

ADT SECURITY SVC

3852 44TH ST SE
Grand Rapids, MI

ADT Wyoming

5805 Weller Court Southwest
Wyoming, MI

AK Security Solutions

29720 Quinkert St
Roseville, MI

Arie Nol Auto Center

5189 Eastern Ave SE
Kentwood, MI

Best Medical Alert LLC

8310 Allison Pointe Blvd
Indianapolis, IN

Consumer Choice Security

Los Angeles, CA

e-Secure Alarm LLC

4397 Division St.
Wayland, MI

e-Secure Alarm LLC

4397 Division St.
Wayland, MI

ENGINEERED PROTECTION SYSTEMS

2450 VAN OMMEN DR
Holland, MI

EVERGREEN LANDSCAPING

17045 NEW HOLLAND ST
Holland, MI

FrontPoint Security

1568 Spring Hill Rd.
Mclean, VA

Gatekeepers Alarm

PO Box 474
Pleasant Hill, MO

Guardian Alarm of Michigan

20800 Southfield Rd
Southfield, MI

Images by Emily

1816 Barclay
Muskegon, MI

Lifenet Alert Systems LLC

15 Bryant Ave
Roslyn, NY

Link Home Security

3293 Harrison Blvd
Ogden, UT

Protect America Home Security

3800 Quick Hill Rd
Austin, TX

Protect Your Home

3750 Priority Way S Dr
Indianapolis, IN

Reliable Vendors

1438 Rathbone S.W.
Grand Rapids, MI

SafeMart

522 W Bertrand Ave
Saint Mary's, KS

Secure n Safe, LLC

2579 62nd St.
Fennville, MI

Security One

11601 Wilshire Blvd
Los Angeles, CA

SELECT INTEGRATION & SECURITY

168 JAMES ST
Holland, MI

SimpliSafe Home Security

1035 Cambridge St
Cambridge, MA

The Service Professor Inc

4770 50th St SE
Grand Rapids, MI

Tom's Carpet Installation

1270 Brynell Ct
Grand Rapids, MI

Wescomm Technologies Inc.

15091 Champaign Rd
Allen Park, MI

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