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A general comment (nothing bad about this company) - but wish that the
gutter cleaning services offered a before and after photo of the work
completed I had a service we used in a prior state that did this and it
made us feel better about the money spent.
I also got to see photos of all the damaged areas that were taken with an iPad. Very convenient, particularly for those of us past our ladder-climbing and roof-walking days.
All in all, an excellent, professional, informative and efficient visit from the Gutter Pros. Arrived well within the scheduled 12:00 - 12:30 pm time window, but apologized nevertheless for being closer to 12:30 than 12:00!
My husband was home when they came. You have to be home. My husband wrote the check and was please with the work, but thought it was overpriced (he almost cancelled the morning of when I told him the price).
I'm looking at the receipt provided and learned they cleaned our roof? Why, I have no idea. I didn't need my roof cleaned. It certainly did not remove my roof stains. We never discussed them cleaning my roof.
They did a great job, but I think we will go ahead with another company next time, due to the price.
- Price: $99 isn't bad for gutter cleaning.
- Response time for scheduling: The company got back to me to schedule a date almost immediately and gave me an appointment within a few days.
- Quality: The company left debris from the gutters on window sills and walkways. There was enough left splattered on the siding near the lower gutters and none near the top floor gutters that I wonder if they actually cleaned the second floor. The debris that was cleaned up was placed directly (without a bag) in my recycling can instead of the garbage can.
- Responsiveness: I asked the company to call me about an area I was concerned about after the cleaning since I wouldn't be home. I was told they would call me. I never received a call.
Bottom line: Our gutters really needed cleaning so it was nice to have it scheduled so quickly, but the quality and responsiveness were sub par, so I would not use this company again.
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