to get a quote for Laminate flooring and Carpet. Set up an appointment with
shows up. He did show up on time. Did not bring enough samples with him. His quotes ...more for laminate and carpet were extremely way to high. This was on a Saturday, he said he would call me on Monday to show more samples...I waited Monday, Tues, Wed, Thurs, Fri, Sat. He called back on Sunday, a week later, I missed his call. I called him back the same day. No answer.
His quote started out at $5,600 dropped to $5,200, final $4,958. He was $1,000 higher than my other 2 quotes. "
Rated Review by Dorothy K.
"Everything went perfectly. The entire experience was excellent from the first phone call to schedule the estimate to the completion of the job. The company is very professional and very kind. I didn't feel overwhelmed by the sales guy. He offered ...more me options in my budget range and was very helpful throughout the process. He even came back a second time as I needed to think things through and never made me feel pressured. The installation guys were very prompt, performed their job well, and cleaned up beyond expectations. I loved that they moved all my furniture and put it back right where they found it. I highly recommend!!! "
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Clinton Township Carpet Installers Reviews
"The workers were wonderful and had the job done in 7 or 8 hours. They were very careful not to damage anything and did a good cleanup. That was the good part. In the beginning, when the salesperson came to see me with his samples, I was surprised at the few choices of light colored vinyl he had. There were only 3 light colors to chose from. A solid ...more white, solid beige and a marbled taupe, light,medium and dark shades. I difinitely did not want a solid white or beige so I choose the marbled taupe (wouldn't show dirt as easily). This was from the
Good sample book. I would have preferred a better quality vinyl but they had only dark colors in the two books of the better vinyl that he showed me. There was only one square with a one inch surround of the pattern I chose. The salesperson said most of the squares in the pattern had more of the light taupe than the dark. The price was another problem. He quoted me $3200 for 300 square feet. This price was supposed to have a reduction of $650 which they advertised. No way was I going to pay that much without getting other estimates. Then he reduced the price to $2700. Still too high for me. We continued to haggle, I wasn't really happy with my choice of a lower quality vinyl.and not sure if I even liked the pattern. He came down to a price of $2350, so I agreed to the sale. After the flooring was laid the pattern was very busy and not something I would have chosen if I had seen a larger sample. That's my mistake I should have taken more time and shopped around more. Again the Installers were excellant. . "
"I loved home sales they were very helpful , no driving around. The installation was very professional . The last call was very difficult with a lot of appliances so they showed up late. I love my carpet every day . Never buy a dark carpet . It will be the worst mistake of your life. Your will see every white fuzzy and you will have to vacuum a lot ...more and not enjoy it. I love this company. "
"Very well. I picked out several samples in the store.
showed up with the samples to measure and make a final decision on which carpet to install.
very helpful with the decision, noting future wear of carpet, coordination of colors with existing decor. Crew showed up within prearranged time. Went right ...more to work and kept working until done. One of the gentlemen had to use a cell phone and excused himself and went outside. Cleaned up after themselves took old carpet to dumpster, and ran the broom around to get the fibers that were cut during in the instillation. Looks beautiful. Matched up the pattern in the weave very nicely. We never discussed padding but they used a nice quality-can fill a nice give when climbing the stairs, nice surprise."
"Arrived late (7 PM) after I took the day off of work, which I really didn't have to. The installers were friendly and apologized for the lateness of starting job. They finally finished, cleaned up and left at 11:38 pm. They did an awesome job. I would definitely recommend this company, since I think they will work with you on price, which they ...more did. I would like to thank them and will probably use them again, when we need more work done in the near future. I would definitely recommend them."
"I absolutely understand why this company has been nominated for the Page of Happiness. Having recently moved, I've had to have a lot of work done in two houses and this is one of only two companies who responded quickly and performed beyond expectation. At the risk of gushing too much and sounding as if I was their doting mother, these men ...more are prompt, professional and dedicated to making the customer happy. The installers had to work around 3 painters and a plumber, but they were willing to do it and the quality of their work sure didn't suffer.
looks elegant and the padding gives it the extra plush feel. Everything was put back correctly, and when they left, the area was neat and looked great. Through no fault of theirs (and I can't stress that enough ... it was nothing they could have foreseen or prevented). there were a few glitches in the flooring but they came back to address it immediately. The owner,
, came to inspect it, and
, the installer, gave up a Saturday morning and made certain I was pleased with the result. I'm more than pleased, The three-man crew was so easy to work with, as well as fast and efficient, and very personable. They are all customer-oriented and there was no question that my satisfaction was a priority.
This team has the Old School work ethic, and I was blessed to have hired them. I even reqeusted lawn signs after the job was complete for both houses because I want to get the word out about them. We recently moved to this house, and shortly before Carpet Guys started the job here, I was widowed suddenly and was left alone with this house and one to sell. I never mention my newly solo status to any of the tradesmen I interview for the work I need done.. The experiences were not always good until I met
. Two tradesmen were unscrupulous beyond expression, a couple were not terribly professional, and one said he would have to talk to the "man of the house" before "letting" me sign the contract. Most of them wanted me to buy extended warranties, more product, etc. I did a LOT of reserach on everything I was having done. The salesman for
came in, did his job well, never pressured me, and it was a done deal before he left. The crew worked around adverse conditions and wanted reassurance that I was happy with the work. This is a no-brainer: these are the guys to hire. "