Caledonia Jewelry Articles

Sample Reviews


Nicely done to update appraisals and added a few more items. Feel very confident in their workmanship. Had rings cleaned and checked over for any loose stones.
I used their location at Crabtree Valley Mall on Glenwood Avenue,
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, NC. They also have locations in
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, NC and 6320 Capital Blvd.,
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,NC 27616 -- phone 919-790-2228.
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in the fellow in charge.
- Cynthia H.

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was very nice and had a prompt and professional service but still a very comfortable atmosphere in his store, almost like almost like going to a friends house to visit. I took him a variety of things I had broken and he fixed them all, even my glasses which I had just broken the day before I went there. He fixed those while I waited which was great for me and while I waited I looked at some of the jewelry he had for sale and found a great gift for my wife's birthday which was great, saved me a trip to go looking elsewhere. As for the other repairs he had them done within the week for me.
- Gary H.

The stem that holds the diamond on my wife's 40 year old engagement ring broke and the diamond fell out. I took the ring to
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and they ordered and installed a new stem along with remounting the diamond.
It took about a week to perform the service and the ring looks as good as new now.
The staff was very knowledgable and the price reasonable. I would recommend this company for your jewelry repairs.
- TIM B.

I had gone swimming with my silver jewelry on and when I got out of the pool it had turned a dark grey color. I took the jewelry to
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and asked them if they could clean it. The person who does the detailed cleaning was not in that day so the gentleman I was working with put it in the polisher. The polisher didn't clean it at all and he said that the person who does the detailed cleaning would need to look at it. He wrote up my ticket and it came to a total of $105 ($86 with the 20% off Angie's List coupon). Even though I had 5 pieces of jewelry I thought this was very expensive because all of the pieces are very small. I was pleased with how clean they got my jewelry and everyone I interacted with was very nice. I would not hesitate to go back to
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in the future if I find that their prices are comparable to others in the area.
- Jeana W.

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was a pleasure to deal with. He evaluated some jewelry I brought in and selected the jewelry of value to buy for its gold/silver content. He was very honest and a pleasure to deal with.
- Joan S.

My fiance purchased an engagement ring from
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for $12,890 in August 2012. SINCE HE WAS REFERRED BY A FRIEND, WE NEVER DOUBTED HIS INTEGRITY. The ring was given to me in Oct. of 2012. Unfortunately by August of 2013 my fiance and I had separated. While we remain friends, it did not make sense to keep the ring.
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's Appraisal Report for our Insurance company listed the replacement value at $14,500 so I gave him the ring to sell on consignment. After approx. 8 months the ring had not sold so I asked for it back so I could try selling it elsewhere.
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and I met so he could return the ring to me. When I gave him the ring to sell, it was in a very classy wooden box with a yellow satin bag around it and a laminated card describing the ring. When it was returned, it had none of those things. I asked for my original box back and was told it was not available. Eventually he ordered another from his supplier and returned the ring.
Not long after I sent the ring to a company in NY for an appraisal by their gemologist. I received an email telling me the weight was accurate at 1.52 ct, however they would grade it as Color I, Clarity I1. They mentioned it was an EGL Int'l stone (the least accurate, least credible grading agency, and one they rarely dealt with because of that) so it would likely be off a couple of grades from
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. My ring however was rated by EGL Int'l as Color G, Clarity SI1. The HUGE difference in grading cut the value to less than half. I went to 2 other dealers and was given similar info. The last dealer checked the industry std database for the wholesale price of an EGL Int'l stone using EGL Int'l grading. The cost was listed as $4462-$5834. The absolute MOST WE SHOULD HAVE BEEN CHARGED for the stone was $7500. The price we were charged for the stone was $10,400. And this was supposedly being sold to us as a FRIEND!
I will not include the dealer's comments when I told them what we paid. I approached
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and offered him the benefit of the doubt. Perhaps there was a mistake. Perhaps given his
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training he accidentally priced it as a
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stone. After checking his records
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responded it was priced correctly. I asked him if he would tell me his cost and was told no. Given the discrepancy I sent emails & 2 certified letters asking to return the ring. NO RESPONSE! NOT A WORD! Even when I reminded him that both his Facebook and Linked-In profiles said his motto was 100% customer satisfaction, still no response.
Since then I filed a complaint with the BBB detailing our experience, however according to them, because my name was not on the receipt, my fiance would have to file. They would have to close my case and could not pursue it any further until that happened. On as positive note - my fiance is in the process of doing that. I don't want to leave out one important detail though: when
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answered their complaint (after being notified twice), he never denied what I had said about his misleading us or about overcharging us. All he said was I was not the purchaser of the ring...and after two years, he could not refund it. (Ironic because he was in possession of the ring for a good part of those 2 years).
One last thing I'd like to say. I recently came across an article in the diamond industry trade press that said that the dealer is ultimately responsible for accurately representing the value of their stone to their customer.
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is a "private jeweler" who's been doing this for 30+ years. I would have assumed this would have applied to him as well.
I am hoping that providing my Angies List' friends with the details of our experience will help other couples avoid all the disappointment and heartache we went through.
- Stefanie Z.

I was interested in purchasing a heart shaped ruby/diamond pendant. I found a picture online that was a good starting point and brought it to
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and her team offered multiple ideas to create a design that met my needs and price point.
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certified/trained and, I know from past experience, she and her family/team have many years of experience in creating one-of-a-kind pieces that are fairly priced and are of high quality (e.g.,
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Because I was requesting a custom piece , it required multiple iterations to review the design, stones, etc. At all times,
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and her team were professional and responsive. When I was unable to visit the store in person,
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emailed pictures (e.g., waxes) so we could discuss and I could approve. When I visited the store, there were often returning customers (e.g., young couples with families) who had made earlier purchases (e.g.,engagement rings/wedding bands). With each iteration,
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asked thoughtful, probing questions to ensure the final product would meet my expectations.
In the end, I received a beautiful, one-of-kind piece that was fairly priced and exceeded my expectations. I would highly recommend
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- Luanne S.

Dealing with this establishment was the most humiliating retail experience I've encountered the past 30 years of purchasing or consigning jewelry. I consigned my ring to them and was never told of their policy of not giving you your portion of the sale unless the original paperwork could be shown. I originally consigned my ring almost a year ago. When I asked if they had a copy of my consignment receipt because I no longer had it, they told me they have no records of merchandise and I would be unable to receive any compensation. I asked if I could show ID to proving that I was in fact the same person who entered into the agreement and the owner stated that it's against their policy. There was nothing on the receipt stating that you couldn't be paid without it, and they said they told me this almost a year ago which they did not. The owner finally gave me what we agreed upon from the sale of the jewelry, however he embarrassed me in front of other customers and my children were so uncomfortable in the store, I had to ask them to wait out front. He spoke disrespectfully and asked me if I had ever consigned jewelry before. He also stated i was rude and that because of this, he had been considering giving me the money I was owed and that he decided he did not wish to do so. I was visibly shaken from this experience and would never do business there again. The owner also yanked the driver's license out of my hand when I tried to hand it to him. I'll never consign any goods whatsoever because of the treatment I received as a costumer of this business. I witnessed the owner treating paying consumers much better than he treated myself, a consignment customer.

- Karyn P.

I worked with
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, the owner, and he was extremely gracious and listened to the type of design I wanted for my ring. After the initial visit, he called me a week later, to take a look at the preliminary design and get final approval.
I was extremely happy with the final product and loved what he did. The price was very fair and I definitely will return. I noticed while I was in his shop, customers who came in and expressed their satisfaction with his work.
I also like the fact that I am supporting a family company, with a great reputation.
- Barbara P.

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consistently excelled all the times I've used them for a variety of things. Their customer service is top notch, and every staff member with whom I've dealt has been knowledgeable and a pleasure to work with. I bought a gemstone pendant and a diamond ring at different times, and was very pleased with the selection and pricing (both purchases were during sales events). Sands restrung a jade-bead necklace that had broken. The staff person who waited on me was extremely thorough in finding the right color of cord for the restringing. The repair was done in just a few days, and the necklace is as good as new. I also had Sands appraise ten rings for our home owner's insurance. The appraisal was done in a highly detailed and professional manner and included excellent color photographs. Sands gave me a complete copy of the appraisal and sent both an electronic file and a hard copy to our insurance agent. I have found Sands to be an excellent jewelery store and a true quality business.
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All Designer Jewelry in Caledonia, MI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!


Cumming, GA
We have been in business for 30 years with a focus on customer service and satisfaction. "we...


Muskegon, MI
Bessie's alterations offers clothing alterations and repair services to men, women and...


1115 pine st
Muskegon, mi
Bigalfashioninc is a family owned business.we are an online fashion store, for all your...


5100 28TH ST SE
Grand Rapids, MI
Additional phone #: (616) 233-4403, (616) 233-4428, (616) 233-4406. additional hours:...


Cedar Springs, MI
We are a family owned/ operated shop. repair work and most services offered in-house. payment...

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN
Directbuy of indianapolis is a great connection for those who prefer mid to high quality...

Gold Buyers of America

3700 River Town Parkway, SW
Grandville, MI
Our certified metal analyst will evaluate your gold, silver, and platinum right before your...

Greiner's Crafts LLC

40 Colony Sq Apt G
Pittsburgh, PA
Greiner's crafts, llc is an online website store. we can be contacted by mail, email, fax, and...


10601-G Tierrasanta Blvd.
San Diego, CA
Hadar diamonds, inc. is an online international diamond company with buying and sales office...

Krautheim & Swanson GemWorks

4851 Harvey St.
Muskegon, MI
Owners karl krautheim, 4th generation jeweler, and julie swanson m.a. both gia trained bring a...

Lance Aaron/ Professional Online Portrait Artist

208 Nancy Lou Drive
Missoula, MT
I'm lance. i became a professional online portrait artist in 2006 after my family was taken...

LaserCut designs

85 Addison cres
Pembina, ND

Launch LLC

7156 Kevin Ct
Hudsonville, MI
Custom-designed and created jewelry made from sea shells, sea beans, sea glass, coconut,...

Lerie's Photography and Crafts

40 Alma St
Sparta, MI
Me and my friend are the only ones that run the business as of right now. but we are hoping to...

Port City Trade

5495 E Apple Ave
Muskegon, MI divorce drafted by law graduate $149.00, bankruptcy $299.00, many others. buy...

RUTHROCKS Hand Crafted Jewelry

1125 Royal Oak St.
Wyoming, MI
Ruthrocks offers, hand crated, fine quality gemstone jewelry at prices below the normal. i...

Sacred Bracelets

157 W California Avenue
Columbus, OH
Sacred bracelets enchanting coils are created by wrapping semi-precious stones, re=purposed...


Caledonia, MI

Grand Rapids, MI

218 Glenhaven Ave NW
Grand Rapids, MI is a full service jewelry repair center. we do all our repairs in our...


450 Dolphin St
Caledonia, MI

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