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Brighton Phone Companies from people just like you.

"They came last sat to connect my service. When they came out they told me there was something wrong with the pole. They told me to call and someone would come out" on monday. When I called on monday, they told me they would not come out for 2 weeks. I told them that was unacceptable, I spoke with a supervisor and was told that someone would call me back in an hour. After 3 hours I called back and they told me they had scheduled me for this Friday, that was unacceptable. I spoke with another supervisor, and was told I would be called back in a couple hours, I have not been called back 24 hours later.

-Belinda K.

"Phone service is fine. I am very happy with that. Their internet service is really erratic. It has slow, poor and bad connections.

-William B.

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Phone Company reviews in Brighton


It is terrible and they're expensive. I don't like them at all but I don't want to go to a dish so I'm stuck.
For the money, the TV goes out frequently. I know that's a complaint the dish people have when there's a storm the TV goes out, well, I've lost television quite frequently. I have HD. I don't know if the HD if it buffers or what it is but it always pixels so you can't see the screen. I think I should be getting a deduction. If my TV is off for several hours of the day, that should come off the bill. I have to say though, when you do finally get their tech support people they are good. They're extremely patient. It takes a long time sometimes to get to their tech people and it's a little inconvenient since I have my phone with them I have to call on my cell phone, I can't call on my landline because if they have me unplug stuff I
Brighton Phone Companies Provider Name Locked
them and I have to start all over again. That happened to me a couple of times before I figured it out. But when you do get tech support they are very patient, they take their time and I've been very happy with the help I've gotten.
When they say they're coming, sometimes they are late but they come.
- Patricia P.

I call them and they just come out; we never take anything to them. They are working out just fine. We have had them for years. I like the cable and the internet service is pretty fast. I always believe there is room for improvement. The quality is just fine; we have not had any problems. If we need anything it has been pretty punctual.
- Angela L.

I am furious with them. I hate them. I wish I had another option. Everything freezes up. My phone didn't work right. I had no dial
Brighton Phone Companies Provider Name Locked
. Every time call waiting came in, my other call got disconnected. I had a service call in yesterday and they never showed up. I called up and they said their system automatically cancelled my appointment. I sat here all day and waited for them.
- Janice T.

We had some remodeling done and had to have a temporary line set up. I have spoken to 3 people since 8-15 and could not set up an appointment to get the cable buried and the line put in the house. It is on our back porch now. The second person I spoke to on 8-15 scheduled an appointment for us on 8-19, but they never showed. We did get a conformation call the previous day. When I phoned to find out what,happened I was connected to a combative woman who could only tell me why they could'nt send someone out. I could not for the life of me get an appoitment to have a service person out. I was told it would be about 3 weeks. This was the second person who would not give me a day or time. I don't know who writes the script she seemed to be referring to every time I asked a question, but after she told me she was "shocked" how I was speaking to her after I asked if I was to quit my job and wait for someone to show up, I had to hang up. When we first changed to
Brighton Phone Companies Provider Name Locked
4 years ago the first person told me we could not keep our same phone#. I called again and the next person assuredd me that we could keep it. I have found their reps go by their own rules. I called AT&T, my new price is 44.95 (before taxes and other mandetory charges) and they can be here tomorrow. They are also waiving installation fees.
- Laurie N.

They are very good. I have been with them for about 8 years. I like using them because of their customer. If you have a problem, they will send someone to your house and he will go through everything. A guy came out and made recommendation and up graded us. I had a little note book that he helped connected to the internet. They are user friendly for persons who are retired or persons who are not tech savvy.
- Karen O.

Brighton Phone Companies Provider Name Locked
has terrible customer service. They overcharge you on certain entities not into the agreement of the contract. The customer service does not have knowledge of the service that they are offering and they transfer you to different lines before you get connected to an individual who supports the service. The don't have one percent knowledge of the service they sell. The quality is wonderful.
- carlos W.

I think the price just keeps getting up all the time. I have more problems with the internet than I do with the telephone. Every time I call, they have helped me out. I can't say anything about that. I just think the price is steep. Their responsiveness is pretty good. Their professionalism is good. I hate to change back and forth. If it keeps going up, I have to go. It started at $70 and it went up to $80. Now, it's $90.
- Kitty C.

Their service is pretty poor. They're so slow, not very high. I wouldn't recommend them to the people. Their service repairs, anything like that, I'm having an ongoing problem with them that they can't seem to get corrected. We're with them right now but I'm trying to get out of them.
- Pete G.

Phone Companies in Brighton, MI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A T & T


A V Connections, LLC

10067 N. State Rd., Unit B


21540 Prairie St Unit E

AT&T U-verse

141 SW Wilshire Blvd

Celerity Telecomm

PO Box 822638


4164 Miller Rd

Frontier Communications

8001 W Jefferson Blvd

Ooma Inc

1840 Embarcadero Rd


4023 S. Old U.S. Highway 23

Virtel Voice

126 S Main St

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