Brighton Cable Tv Providers

Brighton, MI

Sample Reviews

B

Rating
It has been a bumpy road so far getting the speed over what it was, in fact, oddly, it may even be slower. The basic package 15Mbps is excellent though and reliable. Its been up 98% of any given month. Price, I think is high. But you have to realize they deliver unlike a DSL provider here. I would and do continue to use them.
- Billy D.
D

Rating
Two days after reporting the outage (reported on a Sunday) service was finally restored (restored on Tuesday). Phone calls into the internet/television service department were answered, but no technicians could be reached to obtain a status of the repair work. No follow-up calls were made to verify if service had been restored, and there were also no visits by technicians to verify that service had been restored.
- Jeff H.
F

Rating
In early January 2014, we suffered a severe wind and rain storm. After the storm our Charter services (TV; Internet, phone) all were defective. Charter personnel came and worked to correct the problem throughout the remainder of the month of January. Our services operated some of the time, but not more than half the time.
When our Cable TV, Internet, and home phone became more un-operational than operational, we telephoned Charter again. This time it took about a week before someone came. The problems we were having were lessened temporarily, though not eliminated. Over the next months, we telephoned Charter over and over again about outages, and they sent technicians but the services did not improve for more than a few days. Each time a Charter repairman came, we asked him inside to check our home wiring or system and each time he told us the problem was not with our internal system, but rather the signals coming into our area. On one occasion the transformer was replaced which brought some service for a short time. After months of sending out Charter repairmen, they finally determined nothing they could do was going to improve our signal, but it would take a line replacement for the cable coming to our home and area.
As the 3 services we received from Charter and were paying nearly $150 per month were not operational, we began to think we were paying for something we were not receiving. We telephoned their national call center and was told that their normal technicians had reported that a main cable needed replacing so an order from the local supervisor was needed for that to be done. About 2 weeks went by with no services at all, so I traveled about 30 miles from my home to their office to report the problem and seek out the district supervisor to get some movement on replacing the cable. The receptionist emailed all those involved in the leadership about our ongoing outage and my concerns. My telephone number and email address was provided for the supervisor and all other leadership staff to communicate with me. I awaited a solution. No solution came, no telephone call, no email, no communication at all from the regional supervisor or staff.
The only call I did later receive was a call from the headquarter's bill collectors wanting payment for the services we were not receiving. I asked the Charter caller if she was used to paying for things she did not receive? No cable TV, no Internet, no home telephone--no service, no payment. I told her this company was quite audacious to ask for payment when they were not even providing any service for it. I received several more telephone calls from Charter for payment and told the subsequent callers the same thing. Charter did not send anyone to make needed repairs, kept me without services for several months, and partial and sporadic services since January before that, and did not send anyone to disconnect and gather their equipment. Finally, I took the 30 mile trip to bring Charter back all their equipment.
I am glad I no longer have to deal with
Brighton Cable Tv Providers Provider Name Locked
.
Brighton Cable Tv Providers Provider Name Locked
did not communicate with me, nor did they provide proper service since January 2014. I would not recommend this company, nor anything they offer. We overpaid for the poor service we received. I have abbreviated the numerous telephone calls about service outages, no telephone, no Internet, no TV, or poor reception because my husband and I did this with Charter from mid-January through June 2014.
- Victoria L.
D

Rating
had to come back messed up my bill was wanting 520. plus for service, took several calls to get right. statement was right on their end but I keep getting wrong bill when logged into my account. still had problem with service and had to have return service call.
- Leona B.
F

Rating
WARNING: DO NOT CHOOSE TWC AS YOUR PROVIDER!!!
I had internet, phone, and TV service from TWC. They made a billing error and did not
Brighton Cable Tv Providers Provider Name Locked
a payment I made to them. They then cut off ALL of my services WITH NO ADVANCE WARNING!!! The incompetence of the people who work for TWC is beyond belief, but their cruelty - there is truly no more accurate word for it - makes this a company to avoid at all cost.
I tried to resolve this matter by sending emails to them; I never received any response. I filed complaints with the BBB; they never responded to them. (Check the BBB online to read the staggering number of complaints filed against TWC. And they aren't even members of the BBB. I wonder why?) I tried chatting with them online; they continued to repeat that I owe them money, even though my Discover Card records clearly show that they were paid and even though my account AS VIEWED ON THE TWC WEBSITE shows they received the amount in question.
If you want to get a sense of how truly incompetent TWC is, consider that after they turned off service to my home, their billing department repeatedly CALLED THE NUMBER THEY HAD TURNED OFF to ask me for payment!! (I know this only because the left the voice mail active, and I thought to check the voice mail.) They have both my email address and cell phone number, yet never thought to contact me either of those ways.
It turns out that this was actually a wonderful development. I quickly got Windstream service for phone and internet, and they are less expensive than TWC. But the real gift was discovering the a Roku device (only $80-100 as a one-time purchase) or an Apple TV device get about a thousand stations. If we add a Netflix subscription (only $9/month) to that, we can watch any movies we like. We can watch local TV live by adding an indoor antenna (check Amazon for indoor antennas, and read the reviews to find out how easy they are to use and to learn about web sites like tvfool.com that will tell you what kind of antenna you need). We can watch network TV shows when they are using the antenna, or we can subscribe to Hulu Plus (only $8/month) to watch the shows the day after they air. We are now going to save about $50 month just by not having TWC TV service, and we can still watch everything we want to see!
There are plenty of options out there. Google "cable cutting" to read about all the people who cut their cable service, saved a lot of money by doing so, and gave up nothing in the process.
WARNING: TWC is a company without a conscience or soul. Deal with them at your own risk!
- Robert S.
C

Rating
In the end, somehow,
Brighton Cable Tv Providers Provider Name Locked
with the wires connected outside of my house eventually brought the modem back online and no further assistance was needed. Another thing I'd like to add is that, if the modem had not come back online, then the nearest appointment for tech to check it would be about 1 week from the date contacted. When my friends moved from her previous home to this new residence, it was such a hassle to just get new internet service set up at their new home. They had to call about 5 times before they could actually get a service appointment set up. The previous appointments they had made for some unknown reason had been cancelled. It made their moving process that much more stressful.
- Erica G.
B

Rating
Lost commercial power and internet service. Attempted restore after by depowering modem and router. Unsuccessful. Called
Brighton Cable Tv Providers Provider Name Locked
and repeated process w/o success. Described my process to technician and was informed that I did not wait a sufficient interval before repowering router. Retried process as instructed. Success!
- Barry W.
F

Rating
1 week for appt. then
Brighton Cable Tv Providers Provider Name Locked
did'nt show - on the phone talking with 3 difference peoples but none except the last was helpful but wrong appt date set other than the verbal date given, verified to make sure and written down but no show.
- John B.
B

Rating
The technician was excellent. He was very professional and knew what he was doing. I have been very pleased with the job that he did. And, while the
Brighton Cable Tv Providers Provider Name Locked
(Optimum) service is sort of expensive, I think I am getting good internet speed, TV and phone service.
- Colin C.
A

Rating
Installed by technician who left his cell number and his boss's cell number. I have always been able to speak with a knowledgeable person when I got confused about accessing their service. No problem on their end just my not knowing how to work the system.
- Jane B.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Cable Tv Providers in Brighton, MI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AK Security Solutions

29720 Quinkert St
Roseville, MI
Ak solutions was created in 2001 by melding years of multi-media and security experience with...

All Things Electronic

5250 conifer dr
Columbiavill, mi
Cable, phone, and cat5 wiring, tv mounting with no visible wiring, home theater, computer...

AT&T U-verse Flint

Flint, MI
Place order with local authorized dealer of the company in your town.

AT&T U-verse Flint

Flint, MI
Its very easy to place order via phone. we are available 24 hours 7 days a week.

Atmosphere Sound & Video, LLC

4248 W Grand River Ave
Howell, MI
Residential and commercial audio and video sales and installation. family owned and operated...

BC Construction Group

8700 N. 2nd Street
Brighton, MI
We are a national design builder with turnkey solutions for client that needs one or all of...

Charter Communications Davison

217 Shoppers Aly
Davison, MI
Its very easy to place order via phone. we are available 24 hours 7 days a week.

Charter Communications Owosso

737 West Main Street
Owosso, MI
Call us now to place your order from local dealer.

Charter Communications Owosso

737 West Main Street
Owosso, MI
Please feel free to call us anytime for any question about placing order or for the service.

Charter Communications Saginaw

1581 S Washington Ave
Saginaw, MI
Its very easy to place order via phone. we are available 24 hours 7 days a week.

Charter Communications Saginaw

1625 Concentric Blvd
Saginaw, MI
Call us now to place your order from local dealer.

Comcast Flint

4307-4337 Miller Rd
Flint, MI
Place order with loca authorized dealer of the company in your town.

Comcast Flint

4126 Holiday Drive
Flint, MI
You may place order anytime from 24 hours of 7days a week with us.

Comcast Flint

100-148 E 3rd St
Flint, MI
We are local authorized dealer for the company.

Comcast Flint

100-114 W 4th St
Flint, MI
To get any more information about company call us anytime of day.

Comcast Flint

100-114 W 4th St
Flint, MI
We are local authorized dealer for the company.

Direct Satellite Service

6440 Bay Rd
Saginaw, MI

Dish Network Authorized Retailer

1710 Fortview Rd
Austin, TX
Packages starting at just $19.99 per month. free $100 restaurant,com gift card with qualifying...

Doug's Handyman Service

9170 Bennett Lake Rd
Fenton, MI
Doug's handyman service is a super service award winning company on angie's list. we are a...

Frontier Communications

8001 W Jefferson Blvd
Fort Wayne, IN
Frontier communications corporation provides communications services for residential and...

SKY LINK CABLE INC

183 N. State St.
Caro, MI

THOMASON ELECTRONICS

4370 LEROY CT
White Lake, MI
I am an installer and consultant of audio/video systems. i mount tv's, install surround sound...

Join Angie's List to get the best local reviews in Brighton.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Cable Companies
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money