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Due to rain on and off, the work was not done when we had hoped (May15) , but the weather in late spring was the problem. All parties wanted to do the work in good, prime conditions. The weather was great and he and a crew did the work on the morning of May 21, 2014.
I watched most of the work. The crew,
It was around June 13 that I noticed a crack down the middle of the flat section of new concrete. While only 1/16" at its widest, it ran for several feet down the middle of the new section. I called
Nothing. I waited extra days. I started calling--both his cell phone and his business number. All I got was voice mail and the recording to leave a message. After a dozen or so calls, I hit and got
I called so many times I knew his phone numbers by heart. One day an employee there answered the phone. He sounded a bit nervous when listening to my plight. He suggested I call when the shop opens (7:30 or 8 am as I recall), since
MINUTES LATER, my phone rings and it is
But buyer beware in
In conclusion, I would not recommend this man or his company. I feel taken. But I have learned a lesson regarding contracts--put in added details regarding problems after the job completion or do not hire that firm. At first I was not going to file a written complaint. At first, I thought I would just take the hit myself. Then a neighbor came over and wanted the name of the contractor I used. Then it hit me that others may have the same negative experience as I did if I don't speak up.
All I wanted was for my call to be returned promptly and a solution provided by his firm. If his solution was to buy a tube of caulk and fix it myself, why did he avoid my calls for a solution?
We now have a beautiful colored concrete patio outside of our screen porch that is stable and strong and we can do anything we want with it in the future--it's strong enough for a room or just to use as a patio.
And indeed they did. They finished the work, cleaned the mud up off the street in front of the house and charged us exactly the amount estimated.
We were impressed - the actual work was all completed in a single day.
He promptly returned our inquiry, scheduled a free estimate appointment, and arrived on time. He answered all of our questions and advised us appropriately. His quote was provided in short fashion. We were most impressed with his friendly nature and knowledge of what we needed to have completed. He explained everything. We had other estimates by competitors but
We were originally scheduled 3-weeks out even though we were anxious to start our home rehabilitation projects. As luck would have it,
Well...these guys are pros!
They arrived August 25 at 7:15 a.m. and finished around noon the next day. Their skill and work ethic is, in my opinion, unsurpassed. Their attention to detail was spot on.
Our highest recommendations go to
Couple of pictures below : I take that back, don't know how to attach pictures because your form doesn't support attachments that i can see.
We think we're the best, and we can prove it.
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All Concrete Repair Contractors in Bellevue, MI
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