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The biggest problem was they hire out much of the work through a third party that are not
They hired Habitat for Humanity to gut the bathrooms. I recommend you hire them yourself and avoid the extra level of payments.
Below are rough notes I took during the process.
-One building permit not approved prior to starting, causing at least a week delay after the bathroom was gutted.
-Main bath: electrical plug box was installed where mirror frame is - luckily I found it before drywall went in.
-main bath: the shower door was not installed properly. Could lift up the track. Had to be redone.
-Master bath: two plug boxes installed where mirror go,
Unfortunately didn't catch til after the drywall. They had to be moved and drywall fixed where
-Wooden casement not ordered for Master bath door As a result wrong casement installed around door in Master bath.
-Master bath: Granite people did not install granite for 1/2 wall ledge. (The shower stall was having a seat added; they didn't
install the seat, but ledge should have been installed by them) As a result: Shower installer measuring
postponed because 1/2 wall ledge not installed.
-Wrong drain pulls for the Master bath faucets; another delay
-Mud setting and tile not considered in shower plumbing installation. Need to wait for parts (longer screws to install shower handles).
-wrong toilet installed in main bathroom, this created holes in newly tiled floor that needed to be replaced.
NOTE: I showed the plumber which toilet to install when he arrived and still took the wrong one. I was home at the time, he could have asked if he had any doubts.
NOTE: Later, because the toilet was then taken apart to be moved. As a result, that toilet has never worked correctly...even after 4 attempts by
-faucet split, spewing water out back. Had to be reordered and replaced.
-drain not ordered for main bath bathtub causing at least a week delay
-electricians had no schema of bathroom,as a result, 3 plugs had to be reinstalled for correct placing (after the
drywall was installed, had to fix that too). They actually put them where the mirror go.
-Master bath - electrician are supposed to come and move the plugs. Drywaller arrived in the afternoon to fixed holes where the electrical outlets were removed because they were in the wrong place; and the electricians had not yet arrived. This occurred on a Friday, the electrical nspector is sheduled for Monday. More delays and lack of coordination.
-faucet valve for master bath hand held was shower not ordered - Monday discovered - delayed work for the rest of the week
-inspection not passed (vent and building fire code issues) - main bathroom
caused issues in scheduling...could not put up walls until rough inspection passed,
-At least two occasions when I was told there was an inspection scheduled when there was not. For one, I called and discovered there wasn't any, another I sat home all day waiting.
-5/5 - Was told there were 3 inspections; I just called the city, they told me two were cancelled.
-screw stripped in toilet paper holder, I had to buy a new one as I did not buy it through
-vent fan not working - was told brand new switch was broken....switch quit working after a week. Had to reorder.
-drain not adjusted properly, tub didn't hold water. Took three adjustments and one was to prevent
leak to lower level. Required a dry wall ceiling fix on main floor.
-Plumbers didn't show up on a day scheduled (4/28). They showed up the
following week 5/4.
-ceiling where vent fan needed fixing (after we painted the ceiling) - hole was cut too large.
-electrician did not have recessed light in front of closet on schema/work order. Worked
around it by leaving the old light in the shower and used the new light for the shower
-put a 4 inch duct on 2 vent fans with a 6 inch duct. Acceptable, but not optimal. Wasted money on a fan with larger duct to vent.
-Drawers ordered short to compensate for plumbing that wasn’t required and doesn't exist. Now stuck with short drawers in bathroom cabinets for no reason.
-Discovered after tile, etc. was completed that the bathtub was cracked in the area that is covered by the
tile. Stuck with a repair rather than a replacement.
-someone (incorrectly and no idea who) told them the tile was not in (they had work to do after the tile) so the whole schedule was brought to a halt without talking to me. The tile guys worked all weekend and was ready for
-Master bath final electrical inspection scheduled. I was told by
-For some reason, Livonia Glass showed up one day earlier than I was told to measure for the shower. The shower stll was not ready for them.
Went weeks in main bath without a vent fan.
My expensive, one piece
There are many things I would change in the design with hindsight.
-The sinks are too small and water gets everywhere when washing your face.
-I was concerned with being a larger person and the size of the bathtub. It is too small; usuable, but uncomfortable. Could have put a larger one in.
-Still annoyed by short drawers in the cabinets.
I had to monitor much of the work and make many calls to the city regarding inspections.
What was supposed to take 3 weeks turned into months...probably close to 3.
After 3 years:
-a part to a faucet just fell off and water was spewing out underneath the sink. Needed a plumber to fix. Something that should not happen for decades.
-Thanksgiving morning, a shower door literally exploded resulting in glass all over the bathroom (around 1 a.m....google it, it has happened to other people). I would expect a shower door to last for decades.
I will leave you to judge on your own. I just reported the facts.
He employs a wide variety of tradesmen who are knowledgeable and personable.
The work was delivered as promised and we have no complaints. The workmanship is first class. We were kept informed every step of the way when a few unforeseeable plumbing problems cropped up. They were resolved satisfactorily.
We would not hesitate to recommend his services.
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