Ann Arbor Marble Contractors

in Ann Arbor, MI

Marble And Granite Reviews in Ann Arbor

A

Rating
We were very happy with this company. The owner was responsive to my initial questions and the estimating and scheduling processes were easy and efficient. The workers showed up on time and seemed to really care about ensuring a positive end result. We were very happy with the finished product and quality of work.
- Laura Z.
A

Rating
They were very prompt about arriving on time. They gave us a clear estimate of the work and did not exceed the estimate. They also warned me ahead of time that there would be more of a polished look near the edges as that is the most difficult part to get off. And--there was more polish to the stone near the edges, but it doesn't really show that much. I was concerned that this woould be wet and dirty, but they taped and covered the carpet next to the tile, and kept the dust to a minimum.
However, there were a few issues:
1) The work order said they were supposed to do the fireplace mantel, and they completely forgot about it until they had all their equipment back in their truck. They did give me a slight reduction in price because they didn't do it.
2) When I went outside the front door, they had spilled their dirty water all over the cement slab and the front door and didn't clean it up. I had to hose the whole area down.
3) When I went into the bathroom, I noticed that some long yellow
(about 4-5 ft. of them) that I had originally noted as something they should remove, were still there.
I called the company, and someone came back. It turned out it was just very old masking tape, but why they didn't take it off in the first place remained a mystery.
This was the only company that I could find to do this kind of polishing. In all, we are very pleased with the look, and how well the larger spots came out. And--they did rectify the few issues that I had with the clean up. However, it would have been nice to have all the issues taken care of in the same trip. My suggestion would be to check the work while they still have all the equipment in your house.
- Karen B.

Ann Arbor Marble And Granite Articles

Marble And Granite reviews in Ann Arbor

D

Rating
We worked with
Ann Arbor Natural Stone Tile Provider Name Locked
to complete gut and redo two bathrooms. First off, I was looking for a one stop shop. If you want anything more than a generic design with their limited selections, they are not the place. I did A LOT of leg work to find tiles, lighting, and designs of the walls myself.
The biggest problem was they hire out much of the work through a third party that are not
Ann Arbor Natural Stone Tile Provider Name Locked
employees. I think this caused a drop in quality and the communication with them was not good. If I had known that, I may have attempted to coordinate it myself.
They hired Habitat for Humanity to gut the bathrooms. I recommend you hire them yourself and avoid the extra level of payments.
Below are rough notes I took during the process.
-One building permit not approved prior to starting, causing at least a week delay after the bathroom was gutted.
-Main bath: electrical plug box was installed where mirror frame is - luckily I found it before drywall went in.
-main bath: the shower door was not installed properly. Could lift up the track. Had to be redone.
-Master bath: two plug boxes installed where mirror go,
Unfortunately didn't catch til after the drywall. They had to be moved and drywall fixed where
holes.
-Wooden casement not ordered for Master bath door As a result wrong casement installed around door in Master bath.
-Master bath: Granite people did not install granite for 1/2 wall ledge. (The shower stall was having a seat added; they didn't
install the seat, but ledge should have been installed by them) As a result: Shower installer measuring
postponed because 1/2 wall ledge not installed.
-Wrong drain pulls for the Master bath faucets; another delay
-Mud setting and tile not considered in shower plumbing installation. Need to wait for parts (longer screws to install shower handles).
-wrong toilet installed in main bathroom, this created holes in newly tiled floor that needed to be replaced.
NOTE: I showed the plumber which toilet to install when he arrived and still took the wrong one. I was home at the time, he could have asked if he had any doubts.
AND
NOTE: Later, because the toilet was then taken apart to be moved. As a result, that toilet has never worked correctly...even after 4 attempts by
Ann Arbor Natural Stone Tile Provider Name Locked
to fix it. They replaced
Ann Arbor Natural Stone Tile Provider Name Locked
parts with some generic brand. We have to push the handle down after flushing otherwise the toilet runs.

-faucet split, spewing water out back. Had to be reordered and replaced.
-drain not ordered for main bath bathtub causing at least a week delay
-electricians had no schema of bathroom,as a result, 3 plugs had to be reinstalled for correct placing (after the
drywall was installed, had to fix that too). They actually put them where the mirror go.
-Master bath - electrician are supposed to come and move the plugs. Drywaller arrived in the afternoon to fixed holes where the electrical outlets were removed because they were in the wrong place; and the electricians had not yet arrived. This occurred on a Friday, the electrical nspector is sheduled for Monday. More delays and lack of coordination.
-faucet valve for master bath hand held was shower not ordered - Monday discovered - delayed work for the rest of the week
-inspection not passed (vent and building fire code issues) - main bathroom
caused issues in scheduling...could not put up walls until rough inspection passed,
could not
Ann Arbor Natural Stone Tile Provider Name Locked
tile the wall is in.
-At least two occasions when I was told there was an inspection scheduled when there was not. For one, I called and discovered there wasn't any, another I sat home all day waiting.
-5/5 - Was told there were 3 inspections; I just called the city, they told me two were cancelled.
-screw stripped in toilet paper holder, I had to buy a new one as I did not buy it through
Ann Arbor Natural Stone Tile Provider Name Locked
.
-vent fan not working - was told brand new switch was broken....switch quit working after a week. Had to reorder.
-drain not adjusted properly, tub didn't hold water. Took three adjustments and one was to prevent
leak to lower level. Required a dry wall ceiling fix on main floor.
-Plumbers didn't show up on a day scheduled (4/28). They showed up the
following week 5/4.
-ceiling where vent fan needed fixing (after we painted the ceiling) - hole was cut too large.
-electrician did not have recessed light in front of closet on schema/work order. Worked
around it by leaving the old light in the shower and used the new light for the shower
-put a 4 inch duct on 2 vent fans with a 6 inch duct. Acceptable, but not optimal. Wasted money on a fan with larger duct to vent.
-Drawers ordered short to compensate for plumbing that wasn’t required and doesn't exist. Now stuck with short drawers in bathroom cabinets for no reason.
-Discovered after tile, etc. was completed that the bathtub was cracked in the area that is covered by the
tile. Stuck with a repair rather than a replacement.
-someone (incorrectly and no idea who) told them the tile was not in (they had work to do after the tile) so the whole schedule was brought to a halt without talking to me. The tile guys worked all weekend and was ready for
Ann Arbor Natural Stone Tile Provider Name Locked
as scheduled. Took over a week to get the job moving forward again.
-Master bath final electrical inspection scheduled. I was told by
Ann Arbor Natural Stone Tile Provider Name Locked
it was on a Monday, 6/15. Called the city for time estimate and they told me it was scheduled for the following day, Tuesday 6/16.
-For some reason, Livonia Glass showed up one day earlier than I was told to measure for the shower. The shower stll was not ready for them.
Went weeks in main bath without a vent fan.
My expensive, one piece
Ann Arbor Natural Stone Tile Provider Name Locked
toilet still needs the handle pushed down each flush.
There are many things I would change in the design with hindsight.
-The sinks are too small and water gets everywhere when washing your face.
-I was concerned with being a larger person and the size of the bathtub. It is too small; usuable, but uncomfortable. Could have put a larger one in.
-Still annoyed by short drawers in the cabinets.

I had to monitor much of the work and make many calls to the city regarding inspections.
What was supposed to take 3 weeks turned into months...probably close to 3.
After 3 years:
-a part to a faucet just fell off and water was spewing out underneath the sink. Needed a plumber to fix. Something that should not happen for decades.
-Thanksgiving morning, a shower door literally exploded resulting in glass all over the bathroom (around 1 a.m....google it, it has happened to other people). I would expect a shower door to last for decades.
Ann Arbor Natural Stone Tile Provider Name Locked
wouldn't do anything about it.
I will leave you to judge on your own. I just reported the facts.



- June W.
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Rating
Ann Arbor Natural Stone Tile Provider Name Locked
did an excellent job. My service coordinator was
Ann Arbor Natural Stone Tile Provider Name Locked
and he is courteous and helpful. They let you pick your slab and place your template if you want to do this. Installers were prompt and courteous.
- Claudette S.
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Rating
Ann Arbor Natural Stone Tile Provider Name Locked
brought all of the elements together and ensured attention to detail while remaining on budget and on an established timeline.
He employs a wide variety of tradesmen who are knowledgeable and personable.
Ann Arbor Natural Stone Tile Provider Name Locked
excels at customer service and does a very good job of explaining all options to the customer. The work was delivered as promised and we have no complaints. The workmanship is first class. We were kept informed every step of the way when a few unforeseeable plumbing problems cropped up. They were resolved satisfactorily.
We would not hesitate to recommend his services.
- Matthew C.
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All Natural Stone Tile in Ann Arbor, MI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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ACCU-TILE INSTALLATIONS

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Action Fire Repair Corporation

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Advance Restoration

51543 Industrial Dr
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Alliance Painting Inc

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Allied Remodeling

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ANA Granite LLC

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Ann Arbor Granite

3780 Jackson Rd
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APOLLO HOME IMPROVEMENT

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Dearborn, MI

ARTISTIC TILE AND STONE, INC

8621 kinloch
Dearborn Heights, Mi

Ash Showroom

2374 Franklin Road
Bloomfield Hills, MI

Askren Industries

22231 Cass Street
Farmington, MI

Atlas Home Improvement

10824 Plaza Dr
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