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I would call the manufacturer first.
They probably have a recommended serviceman list and/or replacement parts available.
If you use promo code ANSWERS, you'll get 20% off an annual membership. Good luck with your sale!
1) contact local furniture store that handles and repairs recliners. Frequently, even if they do not have the exact spring, they can come up with a pair that is close enough in length and stiffness that you can swap both and get satisfactory performance.
2) google your local barcalounger dealer - they might be able to get parts or keep a few common ones like springs in stock
3) write the company - Corporate Address: 400 W. Main Street, Suite 210 Morristown, TN 37814 It went bankrupt in 2010 and was bought by HPC3 Furniture Holdings - manufacturing in china now but distributing in US.
4) Google the phrase - barcalounger parts - there are a number of companies listing parts for sale, including springs
Furniture Sales reviews in Winthrop
The sales staff were friendly and professional and worked to find items that were in stock available for delivery.
Delivery men were great; and they provide you with online status updates as to the whereabouts of your truck with a photo of the driver. BTW apparently it is possible to carry an 84 inch sofa with one arm on your shoulder.
Will await and see what the quality of the furniture turns out to be but so far, so good.
The chair is very comfortable and looks good. The salesman was professional and very helpful. The manager, however, was not interested in providing a chair that actually worked. I will not make any more purchases at that store.
We would recommend
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