Sample Reviews

C

Rating
The salesman was a great person to work with. He was friendly, straightforward, reasonable, knowledgeable, and honest.
The cars we wanted to see were stored on an adjacent, unpaved lot. It was all grass. The ground was wet and muddy -- we came home with dirty shoes. It really seemed like a third-rate used car outfit.
The finance guy added extras into the sales contract without talking to me about it, and then told me to sign. His explanations about certain fees were vague and condescending. He shredded and reprinted the contract three times before he produced a version that reflected the deal I constructed with the salesman earlier.

- Brian C.
A

Rating
I found this company about 10 years ago when we needed a limo for work to drive employees from Manhasset, NY to
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, NJ. Based on the wonderful service and a high recommendation, I then used them for my own personal airport transfers to
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airport. They are a little on the pricier side for my budget, but you get what you pay for! I tried using another company to save a little money, and I was severely disappointed in the quality of service compared with Top Town. Top Town's employees are courteous and helpful, you can always get someone on the phone, and they are very professional. I won't use any other companies now that I have seen the superiority of their service.
- jesse L.
F

Rating
We understood we were buying a used mobile home but they stated it would include appliances, bathroom fixtures etc. When it was delivered there was no lid on the back of the toilet and when we drove back there( an hour drive)assuming it was just a mistake. But they said they did not have any more available,they have several hundred mobile homes at that location. Yesterday we had the electrician come in to hook up the electricity to the mobile home and the
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, he found there were no wires in the back of the
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at all. We paid cash in good faith and feel we were taken advantage of. I understand that we were buying from a essentially used car dealer but am still very disappointed
- Sheryl R.
A

Rating
My car was ready on time. Everyone in the dealership thanked me for my business and I received follow up calls from the salesman and the sales coordinator to make sure I was happy.
- LAURA S.
A

Rating
Excellent they were very attentive and responsive with any and all questions and concerns I had, plus the went above and beyond to provide me with the parts as promised.
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and
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are very pleasant to deal with and really care.
- Gregory B.
A

Rating
I live in Castleton, which is approximately an hour drive from
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. I set up an appointment with
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Ford and he was nothing but amazing throughout the entirety of the 2 week process. As an Angie's List employee and a
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owner, i ask you to please give this place a shot. I have tried both
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Rorhman and Butler and bother were below average at best.
- Luke W.
A

Rating
I will rate them high on professionalism. The kind of work towards us is very nice. They put in new speed and made sure I still have the luxury of heated seat because that was one of my key point. They did that free for me. I would use them again in the future.
- Kelli M.
F

Rating
I AM MOST DISGUSTED AT THE WAY WE ARE BEING TREATED AT
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MOTORS.
1. I HAVE ASKED REPEATEDLY TO HAVE MY BLUE LINK EMAIL CHANGED NOW I FINALLY - SINCE APRIL - HAVE GOTTEN INSTRUCTIONS ON HOW TO DO - I GUESS WHEN I HAVE MORE TIME I WILL GET TO IT.
2. A CHARGE FOR BLUE LINK IS ON MY CREDIT CARD - IT WAS NOT AUTHORIZED AND I WANT IT REMOVED IMMEDIATELY. I CONTEND THAT IF MY EMAIL ADDRESS WAS CORRECT TO BEGIN WITH THERE MIGHT HAVE BEEN AN EMAIL LETTING ME KNOW OF THIS CHARGE BUT SINCE ALL MY BLUE LINK INFO GOES TO THE WRONG ADDRESS I WOULD NEVER HAVE SEEN IT.
3. CUSTOMER SERVICE AT
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IS HORRIBLE AND THEIR DEALERSHIP SHOULD BE CLOSED - THEY don't KNOW HOW TO TREAT PEOPLE AND WE PURCHASED 2 CARS IN 1 DAY - THEY ARE LAZY AND NEVER RISE TO THE OCCASION - THEY EXPECT THEIR CUSTOMERS TO WORK AT THE RELATIONSHIP OF DEALER AND CUSTOMER, BUT THEY don't DO ANYTHING TO HONOR THAT FRAGILE RELATIONSHIP - THEY ONLY KNOW HOW TO TAKE AND NEVER GIVE - NOTHING. THEY ARE A POOR EXCUSE FOR A DEALERSHIP AND THEIR FRANCHISE SHOULD BE TAKEN AWAY FROM THEM.
- Cynthia A.
F

Rating
Service experience was terrible! I took my Q7 which was bought at the same dealership for service and two complaints. Side view mirrors don't adjust electronically and steering wheel shake at high speeds. Issue 1: The car was kept for 2 days because they couldn't diagnose the issue with mirrors. On 2nd day I was told mirrors are fine but when we went to pick up the car there was no change at all. They kept the car another day then they called saying it would be $600 to fix the motor. I inquired was that for both sides, I was told to wait then told both sides would be $1200! 5 mins on the web told me the issue it took them 3 days to find and also step by step instructions to fix. It takes about an hour to fix and is an easy DIY job. Issue 2: Steering wheel shake, I told them to rotate and balance the tires and paid $80 compared to most places which do it much cheaper thinking they will do a better job. I was told that it was a balancing issue and to try the car. If there was still an issue they would take the tires off the wheels to redo. When I called back saying the issue still exits I was told it would cost $300 to do road force balancing... What a joke! Moral of the story...go there till you are under warranty and
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care plan then look somewhere else for service.
- Aditya B.
A

Rating
Who says that buying a car, getting financing, and servicing a car needs to be a stressful experience? At
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, I they pride themselves to make the total
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experience favorable for the customers.



II bought a 2013
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Accord LX. from
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. in June 2013 He gave me an excellent price, less than internet pricing and discounted 8 year extended warrantee. He even gave me a discount on dealer options. Also the dealership's financial department provided me with the lowest possible interest rate and better than the credit union rates.
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, a truly professional service advisor, a former mechanic went to great lengths to satisfied and always gave me the benefits of the doubt. and provided the service at the lowest possible price with customer discount coupons. They provide you with a
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loaner car in perfect condition when available. They also make the service department's customer with non reclining chairs HD TV, and refreshments.
THE DEALERSHIP REALLY DESERVES AN A+
- Leonard B.
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All Auto Sales in Westbrook, ME

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ACME BODY SHOP INC

270 LINCOLN ST
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AUTO MARINE INC

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Autometrics

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Berlin City Honda of Portland

255 Maine Mall Rd
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Berlin City Lexus of Portland

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Berlin City Nissan of Portland

227 MAINE MALL RD
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Berlin City Toyota of Portland

191 Riverside St
Portland, ME

Berlin City Toyota Scion of Portland

191 Riverside St.
Portland, ME

Bill Dodge BMW

2 Saunders Way
Westbrook, ME

Cap Place & More

980
Sabattus, me

CLASSIC BUICK-GMC

1 SAUNDERS WAY
Westbrook, ME

CLAVET IMPORT AUTO SVC

1103 MAIN ST
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COUNTRY CLUB ENT CLUB CAR

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Westbrook, ME

County Auto Sales

2564 Portland Road
Arundel, Me

Craig's Auto Repair

787 Route One
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Duval's Service Center

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Enterprise Rent-A-Car

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