Pittsfield Flooring Articles

Sample Reviews

A

Rating
It went very well.
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in the office was very efficient and quickly scheduled
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to come out and show me a variety of tiles options.
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had quite a heavy load of tiles to bring into the house! I chose the tile I wanted and then waited to hear when they would be able to come which didn't take very long at all.. The installers were supposed to come between 8-10 on Friday, 8/29, and I took the day off of work to be there. I received a message from
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the day before reminding me that the installers would be coming the next day between 12:00 and 2:00. I called her right back when I go the message to remind her that it was supposed to be between 8 and 10:00 and I had to take my two kittens to Chapel Hill (I live in
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) to stay with the foster mom until the grout was dry.
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quickly called
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, the lead installer and called me right back to say
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would arrive at 8:00. Excellent rebound!

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,
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, and
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came on time and went to work quickly and expertly. I left to take the kittens to Chapel Hill and when I came back two hours later, they had laid the tile and were just starting to do the grout. Not long after, they were done and I just loved what they did. They carried out several large plastic bags full of scraps and left my bathrooms, hallway, and living room spotless.

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told me how long I should stay off the tiles or at least not to step on the grout and that I could bring my kittens home the next afternoon, sooner than I had expected which was good news to me. The next morning I moved most of my things back into the bathrooms and the kitties are now back and romping all over the place.

Well done everyone! I asked
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how long he had been doing this and told me about his history with the company and how much he loved the work that he was doing. Very impressive and competent young man!
- Judith B.
D

Rating
We had an initial decent experience with
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. We spent a little over $9k to replace the carpet in our house with new wood floors. We spent a lot time picking out the color and style we wanted, but when the installation day came it was a darker color than we had picked. When I called the salesman we had been dealing with he had a difficult time remembering who we were. Ultimately we told them to go ahead with the install. The gentlemen who did the install, were nice and did an excellent job installing. I was ready to spend a good deal more money at
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, because I need new window treatments throughout the house and liked their products. However, that will not happen now. A single piece of the wood floor popped up, due to pressure. I called
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and they sent someone out. They tell me that this type of damage is not covered by the warranty and insisted on charging me $100. My response -> leave it as is. I'll pay someone else 100+ to fix it. I will not do business with someone who will not back their product and moreover refuse to do a 100 dollar fix for a 9k job. I would not recommend them to anyone based on their customer service and business sense.
- Shone S.
N

Rating
Our new home is incredible! More than we could ever have imagined. We have the WOW factor while still having a comfortable family home.We have wood floors throughout the house that are amazing and beautiful tile work in the bathrooms. The counter tops are an amazing quartzite that I was unsure about originally, but
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assured me would be perfect, and he was right! It's more than I could have ever done on my own. My husband and I refer to our home as Dream House 2014 and
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made it possible.
- Jennifer Y.
A

Rating
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did an amazing job. I was nervous about using an all in one service but I am so glad I did.
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was so great on the phone and we met
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in the store and he actually told us to buy cheaper floors because they were better. He made sure everything was done on time. I had a very tight deadline and they delivered. We were in constant communication through out the whole process. Any problems I had they fixed right away and felt so bad and apologetic. We love our floors and loved the service. Georgio installed the floors and he did amazing. He worked so hard to meet our deadline and fully delivered. Thanks
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,
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and Georgio.
- Justin M.
F

Rating
I'm not really sure where to start with this review. Just about everything went wrong throughout the entire process and even now a month later we are not happy. Since much of the work that went wrong was due to the installers (Apple Renovations) I will keep the ratings above and this review exclusively relating to
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.
Our first floor needed updating and had 4 different kinds of floor (vinyl, tile, carpet, and parquet) that were to be replaced with bamboo flooring. The estimator that came out was friendly enough, but clearly not knowledgable with anything but the most basic of installs. We had a severe dip in our dining room (parquet) that we made it abundantly clear that we wanted fixed. We had no idea how expensive it was going to be which is why we brought out the estimator.
His response was that it was nothing too bad and recommended a subfloor replacement, but that the installer should come out a few days prior to verify that's what was needed. He also told us that floating floors needed raised dividers between every room. Since this defeated the whole point of getting one floor type, we asked for him to quote a nail down or glue down floor, which didn't have those problems.
We eventually got all the materials for glue down floor, but they kept
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up our order, giving us the wrong pricing, forgetting pieces. Really the information we got from them changed daily and with the person we talked to. One time I was in the store (I was the only customer) for literally a 5 minute paper signing to schedule the install and I was there 45 min. because they kept talking on the phone even though there were other people in the back to do that.
Like I said I will leave the install review to the actual installers page, but the estimator, installer's head foreman, and installer ALL said different ways to fix the floor. We didn't even wind up using any of the glue and instead floated the floor. The floor never ended up very level, and in general we are very unhappy with their business. It was so bad at one point we asked if they could just stop the work and get a refund on the installation so we could just have another company do it, but that wasn't an option. They were convinced their company could fix it no matter how many times they sent them out. Their contractors did a very poor job and never got everything looking good.
This was worst experience with a contractor / business we have ever had. Stay away!
- Jeff H.
D

Rating
This was the worse job, by far, that I have ever encountered. I have hardwood floors in many parts of the house and I never encountered such a disaster. I will though, compliment the guy who came to refinish my
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oak floors. He did a wonderful job. The newly installed hardwood looks like crap, next to the old refinished one.
I was considering
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for the rest of my home, but after this ordeal and all the deceiving, I will not nor will I recommend them to anyone (I like).
- Jason S.
A

Rating
Went in to look at carpets and salesman gave me several options. He went to the house and measured while we were at work. On the day of install they arrived on time. The crew was polite and professional and quick. They cleaned up everything. Carpets look great and we are VERY happy with Sistar!
- Pam F.
D

Rating
The salesman arrived on time, showed me the product book and wrote up the contract. When asked, he was unable to tell me the square footage and the price per square foot. On the contract, the installation of the shoe molding was included. However, when the installers arrived, they said it wasn't included! So between the time of the contract and invoice, the installation of the molding disappeared! With no explanation!
Had some problems communicating with the salesman about installing the shoe molding, but the owner quickly resolved things.
Unfortunately, within several months the vinyl has torn, so I'm not at all impressed with the quality of the merchandise.
The installers were polite, on time and did a great job.
- ELISE M.
F

Rating
Beginning soon after the installation, problems developed with the flooring. These problems culminated with severe buckling of the flooring in 2014. At the time of installation,
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stated that the flooring carried a 25 year warranty. However, when the matter was brought to their attention in 2014,
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accepted no responsibility and stated the problem with the flooring was caused by natural conditions or were the fault of the homeowner, neither of which qualify for the warranty.
Nothing has changed in the residence between 2012 when the product was installed and when the matter was brought to
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attention in 2014. In 2012,
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’s Flooring
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failed to properly assess and measure for the adverse conditions it alleges to have occurred in 2014, or it chose to ignore them.
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did not take the necessary steps, outlined in the
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/
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installation instructions, to mitigate for those conditions.
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did not not advise the homeowner of those conditions and the possibility that the product would fail as a result.
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apparently fraudulently installed the product knowing such conditions were present or had not been properly measured for, as required by the manufacturer's installation instructions.
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’s is negligent in its installation and/or fraudulent in its practices.
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Floor Products /
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World Industries fails to uphold its own warranty and fails to properly supervise the seller & installer of its product,
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.
Buyer beware, these companies will not back up the warranty that they quote to you when they sell you the product.
- Robert H.
A

Rating
Great.
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set up the plan and helped with some of the labor. One of his assistants,
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, did the bulk of the work.
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and
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are meticulous in performing their work. They clean up well after completion. The vinyl tile looks great and works really well in the bath where ceramic tile would be much colder and not have as much cushion. The vinyl tile is also less expensive to install.
- Bruce M.
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All Flooring Installers in Pittsfield, ME

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

All Aspects Construction

18 Ocean Park
Saco, ME

BLACK BROS BUILDERS INC

2 MELROSE CIR N
Rockland, ME

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

Clarke Painting, Inc

See website for additional locations
Portland, ME

Coastal Custom Wine Cellars

2405 Orchard Crest Blvd
Manasquan, NJ

Color Your Carpet

9733 Elaine Rd.
Jacksonville, FL

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

Don Dickel Wood Floors

P.O. Box 118
Winterport, ME

DOUG MERRILL & SON BUILDER INC

211 OLD BATH RD
Wiscasset, ME

Earl Farris Contractor

640 Civic Center Dr
Augusta, ME

Estabrook Builders

23 fifth ave
Augusta, ME

Exquisite Designs

47332 Sterdley Falls
Sterling, VA

FAIRFIELD DRAFTING & CONSTRUCTION

518 Norridgewock Road
Fairfield, ME

First Class Roofing

160 Baker St
Walpole, MA

H.T. Winters Flooring Co.

43 BAY ST 289 ROUTE ONE
Waterville, ME

HAMMOND LUMBER COMPANY

2 Hammond Dr.
Belgrade, ME

Higgins Floors Online

72 Bennett Street
Brighton, MA

HOME WATCHERS

45 BOWALK DR
Manchester, ME
Pittsfield Zip Codes

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