North Yarmouth Water Damage Restoration Articles

Sample Reviews

F

Rating

Case Description: This is the complaint filed with the Better Business Bureau
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
from
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
fraudulently presented
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
(a hearing-impaired client)with a bill he did not owe.
On 2/12/14,
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
had water damage to his condo. Immediately he contacted me,
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
Rebadow(power of attorney) to handle everything for him.
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
is hearing impaired and cannot talk on the phone at all and he also needs my assistance for clarification when dealing with "situations" face to face. I spoke with
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
and they assigned
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
to
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
's case and I told her I would be the contact person for his case.
On 3/21/14 at 1pm
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
staff took all of
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
's belongings out of the POD that they put it in so the insurance adjuster could examine them. At this time
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
was present and I showed her damage to the sofa set that Serve pro had done either before, during,or while it was in the pod(they were walking all over it to retrieve boxes in pod as well as laid mirrors and metal objects while in home) We told all of them to be careful with
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
's belongings and especially the sofa as it was in mint condition before they arrived. They also scratched both the entertainment center and the dishwasher but insurance covered them as they had been water damaged as well.
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
assured me
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
would take care of
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
's sofa set and she took it back to
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
instead of putting it back in the pod.
About a week or two later
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
told me the set was not repairable but assured me ServePro would take care of
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
. In mid april I went out of town for 5 weeks and left everything in order for
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
to have his place completed. All
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
needed to do is text
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
and she would make sure
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
brought back his belongings as he was anxious to get back in his home. Being hearing impaired and out of his element he was uncomfortable living elsewhere(ie...he didn't have his flashing lights doorbell etc.), so he wanted to get back to his normalcy ASAP.
On April 30, 2014,
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
had
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
sign a paper saying they were not responsible for any renumeration or damages for
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
. She brought
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
a (fradulent) bill for the purported balance that UPC(
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
's insurance co.) did not pay to
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
and told
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
he was responsible to pay it. She then told him if he signed the paper that they would accept the waiver of damages in place of him paying the bill they presented him.
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
told
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
he was not comfortable signing that paper until he had a
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
to speak with me.
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
knew I was unavailable to speak with and that
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
needed to his life back. She told him she would not deliver his belongings unless he either signed the paper or paid the bill. Under extreme duress,
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
signed the waiver so he would be able to get his life back.
After I returned I spoke with
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
from UPC and she told me that
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
was not responsible for ANY of
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
's bill as
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
had revised the bill and sent them a new bill and UPC paid that bill in full. I spoke with
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
about this and she texted me(I have the text to prove this) ...I quote from
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
's text..."We only signed that agreement with his insurance company because we made the agreement with
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
. He chose not to pay the additional money, so we signed the agreement with the insurance company. We were not required to sign that, we only signed as a deal made with
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
." unquote. That statement is a downright lie as I spoke with the insurance company and they said the revised bill was signed on April 3, 2014 and
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
brought the bill(which
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
did NOT owe at that time) on April 30,2014.
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
had them sign their waiver of damages under false pretenses and therefore it should not be valid.
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
has stood by
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
and has not offered any renumeration for
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
's sofa set
- Elizabeth R.
F

Rating
I wanted to use insurance money to get new carpet since ours was pretty old and pay the difference but Stovers said they would leave if I wanted to do that. They would only stay and do the work for the full $5000 my insurance company was going to pay. They also made me give them my credit card with a
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
amount on it to cover their fans they left in the house to dry out basement. I was very concerned about signing a
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
amount with my credit card number...but again... they said they would take all the drying fans out of the house and leave if I didn't give them my credit card authorization right then. You are at their mercy when you have a disaster and it was horrible the way they took advantage of the situation. They completed the work but got my OLD carpet back and they got $5000 from my insurance company plus I had a $1000 deductible... sweet deal for them... me... not so much! Oh... they also said they would give me a discount if I wrote a positive review for them on specific websites. They would check to make sure the reviews were done before the discount was applied to the bill....so, don't believe everything you read on this merchant. I might have been an isolated case but I would not use them again.
- Susan C.
A

Rating
We had water damage through our ceiling, walls, and carpet from plumbing issues in the unit above ours. We used their email contact on sunday afternoon indicating non-emergency and they called us sunday evening to setup an assessement the following morning.
Someone came out got the insurance claim information and looked at the damage and what would probably need to be done. Then a team of 2 men came out in the early afternoon and tore down the ruined ceiling and insulation and parts of the walls to faciliate drying. They were very conscientious about how they approached this in order to minimize damage while allowing fast drying. They removed the wall to wall carpet and pad which was soaked. They brought in industrial air movers and dehumidifiers which were quite loud but very effective. The told us they would need to run for at about 5 days to get everything dry. During this time they stopped by 2 or 3 times to assess the drying process and make adjustments as necessary. They did a great job cleaning up and after the demo portion and again after removing all the equipment. They turned our unit from a stinky wet mess to a normal unit missing sheetrock.
All of the billing was handled between
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
and our insurance company which was great for us as it removed much of the headache that occurs in these situations.
We were very happy with the results and I was so happy that we contacted them immediately upon finding the damage instead of waiting for insurance estimates/evaluation as that can actually reduce the claim value as it can be considered negligence.
- Rebecca A.
A

Rating
I called
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
to request a second opinion and estimate for damage caused by a leaking hot water heater in our attic. The first restoration company said we had moisture in walls and wanted $1300 to dry everything out.
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
with
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
came by and performed the exact same tests as the first company and said that the moisture was minimal and that he would recommed just turning up the A/C and putting fans in the attic to complete the drying.
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
did not charge us a dime for the advice and saved us $1300. Thank you for being honest and having integrity. I would highly recommend
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
and use them in the future.
- Chris B.
A

Rating
The service men were professional and gave a detailed explanation of the procedure. Being unfamiliar with the workings of any project, an understanding of the procedure gives me more confidence.
- Margaret F.
A

Rating
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
installed new drywall, door jambs, doors, tile, carpeting, cabinets and bathroom vanities. They also painted all walls and new baseboards. The quality is fantastic and the finishing work very detailed.
Once the reconstruction began, the timeline progressed as estimated, deliverables were met and the workmanship was impeccable.
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
Hannappel, Operations Manager, managed his subcontractors well and each one met the high standard of
quality
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
expects.
An unexpected home emergency and major construction project is never stress free (in fact, it is very stressful), but
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
made it as hassle free as possible. My home is absolutely beautiful and the craftsmanship is flawless. It looks and feels better than pre-flood condition. I am grateful to
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
and am certain anyone doing business with them will be equally pleased. In fact, since my reconstruction, I refered them to a friend and she too had a great experience.

- Kelly D.
F

Rating
First of all, I live in
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
, Ky. My house was flooded from a broken water line on June 4th, 2014. We found the house was flooded on June 6th as we were out of town when the water line broke.
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
from Paducah, Ky came to my house after I called them because State Farm named them as a clean up crew.
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
installed a number of drying equipment to dry the floors before the floors could be removed. All the hardwood floors had to be removed. The equipment raised the temp in the house to over 105 degrees. A few days later a
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
crew from Bowling Green, Ky came to the house to remove the floors as the crews from Paducah were already booked because of many other flooded and damaged homes from storms. The Bowling Green crew removed the floors, but in doing so they: tore holes in the walls, tore a hole in the refrigerator, they cut all the plumbing off at the wall and floor in the laundry room, kitchen and bathroom. They cut the wiring for the dish washer and garbage disposal. They also cut the input water hose that was connected to the dish washer. They damaged all the baseboard and threw it and the plumbing in the dumpster. They ruined an antique dining room suit that is dated 1912. The suit was in perfect condition before this event. The suit had some damage from the heat from the equipment but most of the damage was nicks and scratches from the workers. The furniture should have been removed before the demolition started.
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
of Bowling Green said I would be compensated for all the damage that they did. So far nothing has happened. They want to appraise the dining room suit by a friend of
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
to see what it would cost to repair. As anyone knows, the value of the furniture will never be the same, even if it is repaired. The manager at the Bowling Green
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
admitted they did a lot of damage and he said this in front of our State Farm Insurance adjuster. There is one room in my house that has mold on the carpet and padding, they were supposed to have cleaned the mold already and have done nothing. I am still waiting for
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
to resolve all of the damage they have done, and this is August 18, 2014. A big thumbs down to the Bowling Green
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
and their management. Also they will not respond or reply to my calls.
- Dennis W.
A

Rating
Mr.
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
C*** thoroughly inspected my crawlspace, a 2400 square ft. home. He explained what the situation was and clearly described what would solve the problems. What he said made good sense. His reasoning was sound and based on significant experience. He explained accurately what he would do, we decided on a date and the job was accomplished as promised. It has been over a month now since completion and what I have is a clean crawl space where there once was active mildew and fungus growth. There is a continual drying process going on, thanks to a
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
, effective exhaust system. I was kept informed by his pleasant office help before the work began and during the process. The weather was partly rainy and difficult but it still took less than a week. There was no debris left and I was never inconvenienced. Recommendation? You bet!
- Thomas P.
A

Rating
So I get a call at work that one of my pipes was busted and overflowing for a good twenty minutes before anyone in my house noticed it. Not good. It flooded the entire upstairs and went through the ceiling in the room below onto a very, very expensive carpet and ruining the electrical wiring on the way. Not good. Called State Farm and then I called
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
. Very good. They took care of everything.
North Yarmouth Water And Smoke Damage Specialists Provider Name Locked
and his team were great to work with and continue to put it back just as it was with really no effort on my part. Thanks a million guys!


- amir Z.
A

Rating
Took one day and it was done . Looked great . They clean everything up and very professional. Will do business again with them and would recommend them to family and friends.
- connie S.
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All Water And Smoke Damage Specialists in North Yarmouth, ME

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Accurate Installations Hardwood Flooring Co.

751 Main St,
South Portland, ME

Allensbc.com

1077 Canary Ave
Yorkville, IL

Augustine Interiors

108 Collinsbrook Rd.
Brunswick, ME

Biddeford painting

15 Woodside Ave
Saco, ME

Bone Dry Carpet Cleaning

8 Prince Street
Cumberland, ME

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

CARPET SPECIALIST

189 PARK RD
Westbrook, ME

COLLINS CARPET CLEANING

227 EAST AVE
Lewiston, ME

DAN'S CLEANING CO

77 ELM ST
North Berwick, ME

Eastern Carpet

63 Pleasant Hill Rd
Scarborough, ME

Eddie & Sons Carpet & Upholstery

7 Heritage Drive
Standish, ME

EnviroClean Floor Care & Restoration

170 John Roberts Rd.
South Portland, ME

Faulkner Building Company

119 Clarks Mills Rd
Biddeford, ME

Generation General Contractring

387 Goodwin Mills Rd
Lyman, ME

HandyMaine

364 Elm Street, Suite 119
Biddeford, ME

HAZELWOOD HANDYMAN

10 GRANITE HEIGHTS RD
Kennebunkport, ME

JCR Restorations, LLC

20 Owens CT
Hampstead, NH

Keith's Cleaning Service

120 Center St
Auburn, Me

Magic Carpet Cleaning & Restoration Inc

623 Main St
South Portland, ME

Maine Contractors Group, LLC

20 Hilltop Lane
Litchfield, ME

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