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Lewiston Mulch Delivering Articles
I figured "okay, I guess I can do 17$ per yard - it's still not too bad of a price." So I go ahead and ask to order 15 yards. At that point they transfer me to the garner office. I ask again about the website prices, in case I get somebody honorable I figured maybe they would give me the price that they have on their own site (they still list the old price on their website by the way) but no dice. So I'm trying to order unfiltered top soil but the guy is super insistent that I get filtered top soil. I ask, "how much more is filtered top soil?" and the guy tells me "$20 per yard." He also says i'd be much better off because the unfiltered soil is full of sticks. I ask how much sticks and he says TONS and basically tells me the dirt is almost all sticks. So I say fine, I guess I can do 20$ per yard for filtered soil how much is that? (Keep in mind THEY ADVERTISE SCREENED TOP SOIL ON THEIR WEBSITE RIGHT NOW FOR $16 PER YARD! http://www.trianglelandscapesupplies.com/order/index.html and that's 18$ per yard delivered!) So he adds up the total and says its $23 a yard, plus tax! Thats almost double what I was planning to pay!
I tell him I need to check around but he says "you won't find it cheaper anywhere else." They said they could deliver the next day so I bit the bullet and ordered filtered top soil for 23$ a yard + tax. They offer a morning delivery and tell me they will be there between 7 and 12. So today, 9-17, I wake up at , prep the area to get 15 yards of dirt dumped, take off the morning of work, and WAIT. 10 o'clock... I'm drinking coffee, got the wheelbarrow ready, waiting. No phone call no nothing. 11 rolls around, still nothing. Noon arrives, and I call the company. You guessed it - no answer!
So I keep calling and calling and calling and sometimes I get a busy signal so I know they are there and just not answering... After about 6 calls and 20 minutes later the guy answers. I ask why my delivery never came and he says "Well the truck didn't come back so I couldn't deliver." By the
I now feel I can forget about my lawn and let emerald take care of it. Very impressed with service levels, promptness and professionalism. No wonder everyone is raving about them! Hire them, you wont be sorry.
Came on time for a general estimate. Walked through the yard to give an overview; contractor wrote down all my requests; I also followed that up with a written list of my own and a diagram of my backyard. Contractor gave a rather high estimate on the spot (not in writing) which I agreed to. Sadly, this contractor does not keep paper records or provide written receipts to customers.
Work was performed within a few weeks (remember, this is weather dependent work, so be flexible). Unfortunately, I was not home at the time of their arrival. The landscaper skipped one of my main requests (trimming of two trees). The hired crew also cleared away a load of my fire wood, which we requested be left alone--and not be confused with brush. No doubt there was a language
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