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The job was completely unsuccessful and an absolutely horrible experience. The contractor has the worst communication skills we have experienced. The contractor’s only interest was to receive payment before and after the work was completed.
** TWO TEENAGERS showed up to do the work! To our surprise, they started the work without even knocking on the door to inform us that they were there, and did not go over the job to be done. We asked the boys if
** They were supposed to build an opening 80” wide (the width of the original stair), with three steps, each 10” wider than the previous one. They built an opening 70” wide with two steps. The usable space of the bottom step is 79". In addition, one of the handrails is overly slanted and the opening for one of the posts is too large.
** They were supposed to replace the top rail, which requires cutting and sanding. The top rail doesn’t align properly because the boards were measured and cut incorrectly; thus leaving seams in areas where they should not be. In addition, we had to point out multiple times to sand various areas.
** They installed new wood lattice around the bottom of the deck; however there were multiple issues with it: some pieces were cracked, other were not sanded, and the top and bottom were left open.
** We indicated the deck boards to be replaced, yet they refused to complete replacing all the boards for they wanted to do minimal work.
** They used nails as opposed to screws to replace the spindles and boards (the original deck had screws).
** At the end of each day, the contractors were trying to leave without informing us they were done and would not clean up after their work. We pointed out that they left nails, wood and debris everywhere.
An hour after they left, we have discovered more issues, as indicated above. When we called the contractor that worked on our deck, we were told to speak with
BE WARE: if you pay this contractor, he will not correct any issues!!!
Workers were on time everyday and worked a full day unless the heat was too bad. Always communicated with us if they had to leave for any reason.
When asked to "twink" a few things they said "sure" with a smile on their faces....no questions asked...only advise.
I felt safe being home alone while they were working and even left the house several times and had no fear.
THEY WERE FANTASTIC!
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All Porch Cleaning Contractors in Harpswell, ME
South Portland, ME
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