Buxton Hvac Articles

Sample Reviews

C

Rating
I want to give this company two grades: One for the estimate and install process (A), and one for the followup and permitting (D). The quality of the estimate was excellent. They provided much more detail than the other companies and it was clear from their bid as well as our discussions that they understood the situation and the scope of work. They were comparable in price to one other company, and much higher than a third, but we were not convinced that the cheaper bid understood the needs for the job. Based on the level of detail and discussions, we ended up going with them.
They were quick to begin work, and their technicians did an excellent job at the install. They were quite professional, extremely polite and good-natured. I was very satisfied with the quality of work (with one hiccup - poor condensation drainage which tripped a shutoff a few days after installation - but they were quick to come and correct this problem). Our only disappointment was they quote said it would take 3 days. It ended up taking 5 full days. Part of this was because parts of the job were more complex than was originally believed, but that should have added 1/2 day to the work. It was clear that they were understaffed for a job of this size, and one of the technicians admitted this to us. But all-in-all very pleased with the work.
My frustration
Buxton HVAC Contractors Provider Name Locked
with the followup and permitting. Every issue I've contacted them about has taken multiple attempts at communicating with them, and some are still not resolved. First, they were to arrange a duct test required for permitting. I was told on a Friday by the technicians, that
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would contact me on Monday to arrange this test by a third party. They did not contact me so on the following Wednesday I emailed. No response. On Thursday I called. They said they had not done it yet, but would do it soon. Friday they called me to arrange the test for one week later.
Before the test we encountered the hiccup I mentioned of the shutoff due to bad condensation drainage. It took me two phone calls to get a response. I left a message the first time as it was after hours, called back a few hours after the start of business the next day when no one responded. The office person appeared to not be aware of my earlier call. Once I spoke to them, they were quick to come out and fix the problem.
The testing company came out on a Friday and did a quick, polite, and what appeared to be a competent job of the duct testing. They indicated that their report would be sent to
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later that day, so that by the following Monday I should get the report from them to provide to the inspector. That was 1.5 weeks ago, and I still don't have it. I followed up with them 4 days after I was supposed to receive it, and I was told they were working on it (suggesting they had the info from the testing company) and I would get it the next day. I did not, so I followed up a couple of days later. They said it still wasn't ready, No explanation why. I indicated that I needed to receive it ASAP. Still have not received it, so I still have not completed inspection on my project.
The quality of the work seems to be quite good, but customer service is very important to me, as I'm extremely busy and do not expect to have to hound people to complete their obligations. Very frustrating to say the least, and I would hesitate to use them again or recommend them to a friend at this point, because of the lack of follow-through on what should be a pretty straight-forward process.
- Kyle B.
A

Rating
These people are truly exceptional and in my opinion they are by far the best hvac professionals in the
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, Michigan area. The crew replaced the old furnace and central air conditioner with the gold series American Standard units which run excellent and are considered one of the leading furnaces. They installed my wi fi thermostat in which they had to run a extra wire to hook up a common wire to the furnace which was very hard to fish thru the wall and heat duct at no extra charge. They fixed my April Aire humidifier with new parts at no extra charge and replaced the blower motor on the old fireplace at no extra charge. The crew were very polite and professional while in my home. They run painters drop cloth around the work area and used a shop vac to clean up afterwards. They even used the
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top glass cleaner and cleaned the glass fireplace where it looks like new and gave me a can of heat paint because my wife didn't like the looks of the brass which looks like new.
To make a long story short, this business not only goes the extra mile, they go two extra miles. I am completely satisfied with
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& Cooling Inc and will recommend them to everyone. Many thanks to
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and all three installers. I will only call
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for all of my heating and cooling problems.
Yours Truly,
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- Jim D.
A

Rating
Great so far. About to have the air quality assessment and am confident they will take care of any heat/air variations from room to room.
- Cheryl O.
A

Rating
I just had repairs to my AC system and
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’s technician whose name I can’t recall came to our house to put in the new parts. His service was excellent and he was efficient with his work. He went beyond and above his duty to guarantee that my AC system would work again and work in perfect shape. It was a good service worth remembering! Would recommend them!
- Lillia G.
B

Rating
The technician was very polite and prompt in responding to the call. Very professional in terms of their approach. However, the unit tripped the circuit once again, about 40 minutes after the technician left, so the solution clearly did not improve the problem. We called them back and he indicated there was nothing else he could do, and recommended a new system. We ended up spending about $220 more than the cost of the original service call, based on the advise of the technician. However, I will say he was clear with us that it may not solve our problem, so we knew we were gambling a bit with the work. We brought the same company out for an estimate on the new system. I was a bit surprised there was no discussion from them about crediting any of the initial work toward a new system. We ended up not going with them, in part because this was not offered, and in part because they were a bit more expensive than a comparable bid.
- Kyle B.
A

Rating
Very professional and effective from the time I called them to solicit a quote, through the time of consultation, installation and follow-up.
- Douglas P.
A

Rating
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obtained the new unit on Monday, but there was too much rain with lightening to install the unit. Tuesday morning,,
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and his two long-term associates arrived, and within two hours, the new unit was installed and working fine. Very responsive! Very professional! An enjoyable transaction! I would definitely call
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Strong again and would recommend him to others.
- John C R.
F

Rating
On Thursday Sept 11 our AC went out. We contacted our landlady and she told us someone would come to fix it the following day. Late Friday afternoon "
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" from
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AC Sysytems pulled up in his van. He did a quick 5-10 minute inspection and then said our filters were dirty and because of that the system had frozen up. He said there was nothing he could do because the ice on the system had to melt to fix it. I asked if he was coming back the following day to make the repairs. He said he had something to do with his grandson so he would not be coming back this weekend. On his way out he told us he had 27 years experience, and rambled on about how our dirty filters had caused the AC to quit working. After he left I went to the hardware store and bought new filters. When I pulled the old ones out they were dirty, but I had seen them worse. We turned off the system and waited for the ice to melt. The following day I turned the system on to see if it would cool. The AC didn't blow cold air. We called the landlady who told us that "
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" said the malfunctioning AC unit was our fault because of our dirty filters. We told her what we had done to try to fix it. She said she would get someone here on Monday. We set up beds in the living room, which fortunately had an AC unit that worked and made the best of our situation.
Monday dragged on and no one showed up. We called our landlady and asked her where the repair people were. She said that "
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" canceled the appointment. There was no explaination. We spent another night on the the mattresses on the floor.
The following day we waited until noon and no one called to tell us they were coming. We called the landlady and she contacted them. We were told they would be coming in the afternoon and "
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" would be the person showing up.
"
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" showed up around 4 pm and we asked him why he cancelled the day before. He blamed his boss and said it was his fault. We asked him why he blamed us for the AC breaking in the first place and he denied saying that. He went to work and in about 15 minutes announced that he was done and that very soon our bedrooms would be cooled off. On the way out he admitted that the AC units didn't work over the weekend because he had turned them off outside. I was glad to see him leave and looked forward to having our whole house cool again.
Hours later the rooms were just as hot as they had been when "
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" left after "fixing" them. I called the office number around 8 pm and left a message on "
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's" phone, who I assume is the boss . It's been over and hour and no one has called. Our landlady just told us she talked to "
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" who said we needed to give it a little more time and it would cool off. It's been 4 hours since he left and there is no air coming out of the vents and our bedrooms are hot.
I have 2 school aged children and my wife is very ill. This company is by far the worst AC company I have ever delt with. They are incompetent, unprofessional, and clearly don't care about the quality of their work. Do yourself a favor and do not call
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AC Systems. You can do better with anyone else.
- Dan M.
A

Rating
OUTSTANDING.
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STOPPED BY TO GIVE ME AND ESTIMATE, AND HE ANSWERED MOST OF MY QUESTIONS BEFORE I COULD EVEN ASK THEM. HE WAS VERY KNOWLEDGABLE. HE ALSO THREW IN THE COPPER TUBING AND A CONDENSOR PAD ON TOP OF AN ALREADY VERY COMPETITIVE QUOTE JUST TO GET MY BUSINESS. THREE WORKERS SHOWED UP PROMPTLY ON THE INSTALL DATE, AND COMPLETED THE WORK IN ABOUT 3 HOURS. EVERYTHING WENT VERY SMOOTH, AND THE SYSTEMS HAVE BEEN RUNNING PERFECTLY SINCE THE INSTALL. I don't THINK I HAVE EVER BEEN HAPPIER OVERALL WITH A CONTRACTOR. I HIGHLY RECOMMEND THIS COMPANY.
- JERRY L.
A

Rating
This is the 2nd time we have used
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to service air conditioners.
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is great....we will never call anyone else. He is knowledgeable, courteous, and punctual. Called him to service two units in a house we just purchased. Not only did he take care of the maintenance he fixed a wiring issue in one unit that was causing the system to not run properly. He personally answers his calls which is nice. The night he left we had a question for him after hours and sent him a text thinking he would respond the next day....well not only did he respond asap but he called us personally and it was after 8pm. #1 in customer service.
- Steve M.
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All HVAC Contractors in Buxton, ME

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1800REMODEL

5850 West Third St.
Los Angeles, CA

ADVANCED HEATING

P.O. Box 520
Biddeford, ME

AFC - Augusta Fuel Co.

4 Northern Ave
Augusta, ME

Aire Serv Heating & Air Conditioning

230 Saco Rd
Hollis Center, ME

Alan J. Ouellette

PO Box 777
Scarborough, ME

Apex Cast Iron Radiators

213 Main Street
Hope, ME

AppliancePartsPros.com

16501 Ventura Blvd Ste 500
Encino, CA

Aube's Plumbing & Heating

19 Aubewoods Way
Falmouth, ME

Baldridge Electric

60 Hill Street
Saco, ME

BECKER CONSTRUCTION

6 RUSSELL RD
West Poland, ME

Binette Plumbing & Heating

161 East Ave
Lewiston, ME

Caron & Waltz

321 Lincoln St
South Portland, ME

CASA PRO LLC

27 BEDARD LN
Lyman, ME

COASTAL TECH HEATING

PO Box 394
Biddeford, ME

Coastline Air Mechanical Services, LLC

40 Lori Lane
Westbrook, ME

Collins Electric & Alarm

570 Bridge St
Westbrook, ME

CONLEY ENTERPRISES INC

PO Box 1537
Windham, ME

Conroy's Oil Services Inc

3 E Grand Ave
Scarborough, ME

CZ PLUMBING LLC

17 PINE ST
Freeport, ME

Dead River Company

488 Hollis Rd
Hollis Center, ME

Emery Mills Energy

112 Emery Mills Rd
Shapleigh, ME

Fresh Air Ventilation Systems LLC

155 Spring St
Lewiston, ME

Garrett Pillsbury Plumbing & Heating

119 York St
Kennebunk, ME

Gelinas HVAC

2 Washington Ave
Scarborough, ME

Girard Plumbing & Heating Inc

4 Girard Ave
Old Orchard Beach, ME

Guardian Angel Plumbing & Heating

PO Box 426
Topsham, ME

HAZELWOOD HANDYMAN

10 GRANITE HEIGHTS RD
Kennebunkport, ME

High Tech Home Warranties

PO Box 24881
Raleigh, NC

Imperial Plumbing & Heating

7 Stephenson St
Cape Elizabeth, ME

Independent Heating Service

730 Main St
Eliot, ME

J Hannah Mechanical Inc

PO Box 1578
Saco, ME

JAMES REID HEATING

12 BRIGHTON HILL RD
Hebron, ME

Jason Simard Construction

297 Pottle Hill Rd
Minot, ME

JIM GODBOUT PLUMBING & HEATING

48 ELM ST
Biddeford, ME

K&J HEATING, Inc

168 LEWISTON RD
Gray, ME

Lampron Energy

PO Box 1360
Standish, ME

Langevin Plumbing & Heating

PO Box 2153
Biddeford, ME

LIBBY HEATING

18 PINE COUNTRY DR
Buxton, ME

MAINE CHIMNEY SWEEP SERVICES

8 Longmeadow Drive
Gorham, ME

MAINE MONITOR & HEATING CO

ROUTE 202
Buxton, ME

Maine Solar Solutions, llc

103 Beacon St
Portland, ME

Maine Stove & Chimney

1438 Main St.
Sanford, ME

Mainely Plumbing & Heating Inc

674 Main St
Gorham, ME

Mark Sherman Plumbing & Heating

63 Seavey Dr
Buxton, ME

Marshall Enterprises

257 New Settlement Rd
Hiram, ME

Mattra Inc

P.O. Box 1004
Auburn, ME

MIKE MCDONALD HEATING SVC LLC

160 Fellows St
South Portland, ME

Mike Wears Heating & Air Conditioning

27 Abenaki Ln
Sanford, ME

Muller Heating & Plumbing

86 Pleasant Hill Rd
Scarborough, ME

Multispec

230 Saco Rd
Hollis Center, ME

New Energy Solutions LLC

PO Box 550
Standish, ME

New England Plumbing & Heating

271 Mill Street
Auburn, ME

New Leaf LLC Heating & Remodeling

48 Bowdoin Pines Rd
Bowdoin, ME

P&P Plumbing Heating Gas

24 Caddie Lane
Portland, ME

Pine State Services

184 Main St # 1C
South Portland, ME

Pro-Tech Refrigeration

400 Plains Rd
Poland, ME

RepairClinic.com Inc

48600 Michigan Ave
Canton, MI

reVision heat

1053 Forest Ave
Portland, ME

Richard P Waltz Plumbing & Heating Co Inc

179 Presumpscot St
Portland, ME

Sawyer & Whitten Marine

416 Commercial St
Portland, ME

Shoreline Builders Ltd

387 Goose Rocks Rd
Kennebunkport, ME

Spang Fuel

204 Mills Rd.
Kennebunkport, ME

Sturgis Plumbing & Heating LLC

22 Woodland Road
Gorham, ME

Superior Furnace Cleanings

64 LEIGHTON RD
Falmouth, ME

TC Hafford Basement Systems Inc

356 North Berwick Rd. #7
Wells, ME

THAYER CORPORATION

1400 HOTEL RD
Auburn, ME

Thor Builders

108 Ocean Avenue
Wells, ME

Warmzone

12637 S 265 W Suite 100
Draper, UT

WORLDWIDE FILTERS LLC

3318 Pagosa Ct
Indianapolis, IN

YCOPS

12 Swan Shores
Alfred, ME

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