Brewer Pool Cleaners

Brewer, ME

Sample Reviews

F

Rating
bad finish and very unresponsive to my calls, after more than 30 attempts to call him he is always lying about coming and never shows up. He promise to correct a leak, that has not stop. Very unprofessional and lying all the time, always an excuse.
- Reinaldo L.
A

Rating
Brewer Pool Cleaners Provider Name Locked
and Spa (
Brewer Pool Cleaners Provider Name Locked
) stayed in contact with me by text message and phone calls. He answered all my questions promptly. He treated me like I was his only client even though he had numerous customers to take care of. I was really pleased, I will continue to use them for all of my pool and spa needs. I have a very large pool and as you know that with high temperatures, it is not an easy fix specially when you have a chlorinator that has gone out. He knew what to do to diagnose the problem quickly. He ordered the part immediately and it was up and rolling within the week.
Brewer Pool Cleaners Provider Name Locked
& Spa, are
Brewer Pool Cleaners Provider Name Locked
on the spot! They went over and beyond the call of duty.
Brewer Pool Cleaners Provider Name Locked
and
Brewer Pool Cleaners Provider Name Locked
, know pools and spa's very well, indeed!
Customer Service is more than outstanding because I am a hard person to please. I am a woman and when I want it,I want it now. He recognized my needs so I could continue my exercise program in the pool. Even though the chlorinator was out he made it possible for me to swim.
Brewer Pool Cleaners Provider Name Locked
came out to my home and vacuumed my 32,00
Brewer Pool Cleaners Provider Name Locked
pool himself! I was impressed and you will be too!
My pool service is under contract with American Home Shield. The service that I was going to get from another pool company was a disappointment, I could see immediately it was not going to be taken care of in a timely manner.
Sincerely,
Dr.
Brewer Pool Cleaners Provider Name Locked
and
Brewer Pool Cleaners Provider Name Locked

gingmort@aol.com

- Ginger M.
A

Rating
Brewer Pool Cleaners Provider Name Locked
is the guy to go to if you need an inspection. We were able to contact him via email, set the appointment etc and he was super fast to reply. He was there on time to to the inspection. He provided us with a thorough pool inspection and we were able to pay online. No issues at all, it was very convenient, we are definitely going to use him for any pool needs in the future.
- Gloria B.
A

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All went well. The business did try to delay delivery, but in the end delivered only a few days late. The set up team was excellent. They were friendly and took great care in setting up the tub and explaining operation of the tub.
- Pat W.
F

Rating
This is by far the worst experience that I have ever had with any contractor/business. C&D
Brewer Pool Cleaners Provider Name Locked
came on time. Their unprofessional crew leader was complaining the moment that he got to our home, that his office scheduled him for two jobs on the same day and how was he supposed to get two jobs done etc. etc. He was very miserable about it and used fowl language while he was on his cell phone arguing with someone. My husband ran out that morning before they came and got them all coffee and doughnuts and filled a cooler with ice and an assortment of drinks. The men worked for about a half a day (it was a very hot day). After they finished installing the pool, the crew leader, came up to me with all the paperwork (that he pre-filled in showing total satisfaction) and I naively and trustingly signed it. ....I know stupid me. One of the items that the crew leader checked off was that he affixed the "don't jump into the pool" stickers onto the pool which they never did. When I asked him a question, he raised his voice at me. He clearly didn't want to be there. I figured it was the heat getting to him and let it go. I can't imagine that a company would send out someone that behaved that way, to represent their company. I asked the crew leader if the bottom is supposed to have these layers to which he respond yes, that the water would fill them out. But the bottom was not smooth. After I signed the pre-filled in/checked off form (filled out for me by the crew leader) they left. We then filled the pool. The next morning we noticed wet ground around one side of the pool. I called C & D and explained to them that I think the pool is leaking because the ground is substantially wet, to which their office person told me to wait a week and see if it continues??? So after the 4th day and still a wet ground, I called again. They sent out the crew leader who then told me that we must have put a hole in the liner by using the vacuum cleaner. To which I laughed and said, it's a brand new, clean pool that no one entered and at that point I showed him the sealed box for the vacuum head and hose...He returned to the office. I called them again, stating that something is wrong because the pool appears to have a slow leak and after some discussion again, they finally agreed to send someone with equipment to check our brand new liner. They came out and after quite some time, told us that they could not find a leak however, about 30 minuets later, they told us that we have a small leak on the bottom (they told us we did it with the vacuum) and put a patch on. Again, I explained to them that we did not use the vacuum. At this point we were already regretting that we ever contacted them. Another few days went by and I called them again, stating that there is STILL wet ground in the same area as before. At this point I felt the woman that I spoke was only interested in getting me off the line and not willing to listen to what I was saying to her. The next day my husband called and explained that there was still water around the same area and the pool's water level was going down. She was only interested in giving us the run around and insisted that since her crew leader told her that we made a hole in our liner there wasn't anything else that they could do. The truth is that the company had no interest in solving this problem. They clearly messed something up during the installation. They had no desire what-so-ever, to resolve this. We let it go. At the time of the install, we had a two year old and a five year old with some pretty severe health issues, and we frankly felt too drained to argue with this company. We were too frustrated and tired to continue arguing. I contacted them this year (the pool was not used last year) because I frankly felt that if the owner would just come out and inspect the pool himself, he would do the right thing. Even though we should have contacted an attorney the moment we clearly realized that they were not willing to help solve the problem from our multiple calls to them within the first days and weeks after the pool was installed. We just wanted the owner to replace the liner that they damaged and their crew leader tried to blame on us. I can't believe that businesses like this exist. But they do. When I spoke to their office person a week ago, she told me frankly that I should have never signed the paperwork that their crew leader pre-filled in for me, and that because their warranty is up, the owner was unwilling to do anything, even though I explained to her that the pool leaked the day after they installed it and we put water into it. I told her that they should not give people paper work to sign until the pool is filled with water, so that the customer can see if there is a problem and then state if they are satisfied, this seemed unreasonable to her. Please save your money and the anguish. We paid $1500 and learned a valuable lesson, that not all business owners are fair, and just and live by a code of good morals and ethics. I could never steal $1500 from someone, don't let them do that to you. I thought it was reasonable of me to expect that C& D would install our pool correctly and without any leaks. I guess the owner sees this as unreasonable. I wished I had researched them more before I used them, because apparently we aren't the only ones that were duped!
- joanna O.
A

Rating
I was very pleased with this company from the very first time I contacted them through Angie's List. The owner of the company got back to me that same day and set up an appointment to come look at our pool equipment, etc. We bought the heater from them, as their price was several hundred dollars cheaper than the local pool supply stores. The day they came to install it, they were very efficient and courteous. They even painted all our pool equipment pipes, which were badly in need of paint due to sun damage.
It couldn't have gone better!
- Kathryn C.
A

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The owner was very pleasant to deal with. Very honest and we will be working with him to try and figure out what we need to do to get our hot tub running.
- Karey B.
A

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We first contacted
Brewer Pool Cleaners Provider Name Locked
Bottega (salesperson and pool designer) of
Brewer Pool Cleaners Provider Name Locked
back in January 2014. At the time, we were having a new home built and wanted to have a quality pool installed for the summer and years to come. We had read the good reviews on
Brewer Pool Cleaners Provider Name Locked
and decided to give them a go.
Brewer Pool Cleaners Provider Name Locked
not only helped design our beautiful pool but his vast knowledge and experience of pools and pool systems helped guide us in making sound decisions.
Brewer Pool Cleaners Provider Name Locked
easy going, no pressures style allowed us to do research on our own (Salt Water, Chlorinated, types of heating, etc) based on his recommendations and we found him to be totally honest and dependable. He always answered our questions in a timely, concise, professional manner and walked us thru every step of this journey.
Brewer Pool Cleaners Provider Name Locked
is the kind of person who goes the extra mile for his clients.



The owner himself,
Brewer Pool Cleaners Provider Name Locked
Bowling was in contact with us from design all the way thru to completion. His knowledge of pool construction is unmatched. He doesn't skimp on material and he builds you a solid pool that will last you for years and years to come. He is also one of the few business men I have ever seen who personally returns a phone call or e-mail with any information you need. He also walks you thru the construction phase and tells you exactly what's going to happen and when. A master at his craft to be sure.



His pool construction crew is some of the best I have seen. All friendly knowledgeable people with years of experience under their belts. They come to build a solid product and they pull it off like magic.. But the story doesn't end there. After the building of your pool they help teach you how to keep your pool maintained for years to come. They are the kind of folks that you can call up or e-mail day or night with a question and they have the answers.
Brewer Pool Cleaners Provider Name Locked
treats you like a VIP client for life and that is rare in this day and age. Do I recommend
Brewer Pool Cleaners Provider Name Locked
?....without a doubt.



My wife and children thank
Brewer Pool Cleaners Provider Name Locked
for a wonderful product and experience. They build luxury, quality pools for a reason...They're masters at it!!!

- John W.
A

Rating
servicesThey came cleaned the pool and added chemicals left a record of what they had done and left. I didn't even know they had been till I walked out to see my pool all clean and sparkling. They did a great job I will be using the services of
Brewer Pool Cleaners Provider Name Locked
every week. Great work.
- CLIFFORD B.
A

Rating
Brewer Pool Cleaners Provider Name Locked
& Plumbing is an outstanding company which offers a wide range of pool services. What sets them apart is their care and sincere concern for quality craftsmanship and their positive attitude toward their work and client. They are a pleasure to work with. The workers have been selected and trained carefully and it shows in the quality of their work. Extremely happy with the results. The price for this excellent job is within reason to seniors living on a fixed income - appreciate it - as well as to anyone looking for a rare gem of a company amidst a field of pool service companies which often are over-booked and hire contractors who are unskilled, don't care, and overcharge for the privilege. We recommend this company wholeheartedly with no reservations.
- Christine H.
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All Pool Cleaners in Brewer, ME

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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Brewer Zip Codes

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