Westminster Eyeglass Repair Services

in Westminster, MD

Sample Reviews

D

Rating
I ordered 2 pairs of bifocal eyeglasses from
about a month and a half ago. I was apparently not measured properly so I could not see distance out of the glesses. I was told the lenses would need to be remade. About 1 week later, I received a call from
asking me to come in for additional measuring that was necessary before the lenses could be remade. Approximately 2 weeks later, I was advised the new lenses were made and I could pick up the glasses. When I went to get them, they had difficulty finding them and I had to wait 10-15 minutes for them to be located. One pair of glasses was corrected but the other was not. I was told I needed to pick a different frame for the second pair because they could not make lenses properly for the original frame I had ordered. I selected another frame and was told they would be completed in a week. After hearing nothing for 2 weeks, I called
and was told the lenses were in but they were not yet installed in the frames. I was told they were not sure when they could get the lenses put into the frame, and that someone else would have to call me back. That's the current state...I still do not have the second pair of glasses. The employees at
are unprofessional, for the most part, and same rather incompetent in their trade. I would NOT RECOMMEND
to anyone!
- Randal S.
A

Rating
The location is close to my home which is convenient for me. They have good pricing. I will be seeing them for my annual exam and new glasses in a few days.
- Bill P.

Westminster Eyeglass Repair Articles

Eyeglass Repair reviews in Westminster

A

Rating
He is very gracious and helpful in choosing frames and explaining prices, fitting the glasses etc. He made the classes and called to let me know they were ready. The whole process is quick and pleasant.
- Winona E.
A

Rating
Dr.
Westminster Cheap Eye Glasses Provider Name Locked
R.
Westminster Cheap Eye Glasses Provider Name Locked
spends a lot of time with you. She is really good with the prescriptions. Her whole staff is really good about helping you pick out frames. They are very helpful and professional. They do not rush you. I will continue to use them. Her prices are reasonable.
- Tom W.
A

Rating
They have a very large selection of frames and lenses including some of the designer frames. Their prices are a fraction of what my optometrist charges and I believe the quality is very good. They are very helpful in frame selection and discussing the various lens options. They are quick at filling the prescriptions, although I never seem to qualify for the one hour glasses because my prescription is a little complicated. But they have the glasses ready in a week or so which is the same as my optometrist. One time they had a problem with my rimless frames and couldn't get them to me before we were leaving for the
Westminster Cheap Eye Glasses Provider Name Locked
area. They shipped them to a store in
Westminster Cheap Eye Glasses Provider Name Locked
and I picked them up during our vacation. Excellent service!
- CAROLINE F.
C

Rating
Once I had my prescription I went into the show room and although their selection was a bit disappointing,
Westminster Cheap Eye Glasses Provider Name Locked
helped me find the kind of frames I was looking for and was courteous and professional when he waited on me and ordered my glasses for me.
Westminster Cheap Eye Glasses Provider Name Locked
said my glasses would be ready in about 10 days. On Thursday evening,
Westminster Cheap Eye Glasses Provider Name Locked
19 I received a call saying my glasses were ready. So I went in the next day, Friday,
Westminster Cheap Eye Glasses Provider Name Locked
20 during my lunch hour to pick up the glasses. The girl at the counter could not find them anywhere. Another employee joined the
Westminster Cheap Eye Glasses Provider Name Locked
, and still no glasses. Finally “
Westminster Cheap Eye Glasses Provider Name Locked
” started looking for them. He pulled out a note that said he had spoken to a woman at my phone number and that she had told him to send the glasses to an address in
Westminster Cheap Eye Glasses Provider Name Locked
. I insisted that I had said no such thing and that I didn’t know anyone in
Westminster Cheap Eye Glasses Provider Name Locked
. Finally he found my glasses in their outgoing UPS bin in back. (This was strange since I had seen the UPS guy come and go while I was standing there for the a half hour.) “
Westminster Cheap Eye Glasses Provider Name Locked
” refused to admit that he had made an error and repeatedly insisted that a woman at my phone number had told him to send my glasses to the
Westminster Cheap Eye Glasses Provider Name Locked
address. Earlier he had mentioned that he called “a million people a day.” I’ve had this phone number for almost 20 years. I have no doubt that he spoke to someone who’s ordered new glasses about the same time I did, and that person told him to send them to
Westminster Cheap Eye Glasses Provider Name Locked
. She is going to be disappointed when her new glasses
Westminster Cheap Eye Glasses Provider Name Locked
’t show up where she’s expecting them. I can understand someone making a mistake when calling a lot of people. But when they can’t admit they made a mistake and they never apologize that is really bad policy. I stood there for half and hour no one offered me a seat or said they were sorry. I’ll buy my next pair of glasses someplace else.
- THOMAS A.
A

Rating
All staff paid very close attention to what they were doing and all movement in that store at all times!
Outstanding grade for all staff in professionalism and enthusiasm for their work! They all compliment one another in customer care!
Westminster Cheap Eye Glasses Provider Name Locked
was the Representative that provided my care. Attentive, knowledgable of her industry, insurance, billing, and above all, customer care! With a vivacious personality and was absolutely attentive to her care for the type of lenes I needed, and my prescription, and is completely enthusiastic of her business. They are certainly privileged to have her onboard.
I had some errands to complete, and came back for one of my two pairs of glasses purchased the very same day, and within 7-10 business days for the second pair.
The glasses are the most perfect prescription I have had in nearly 20 years! I am far sighted, and am in administration/fine arts. It feels so good to see so wonderfully. Thank you.
- Nadine S.
D

Rating
They stated the lenses we're in stock. I wrote a check for $480.93. She took check & went in backroom. Came back & said they didn't have them in stock Said it would be approx. two weeks for them to come in. (Sign on window says ready in an hour.) Then today,
Westminster Cheap Eye Glasses Provider Name Locked
18th the store called & said the frames were no longer available. He ordered the same frames for both glasses. If the sunglasses wer'e ready I'm assuming they used the frame in display for his sunglasses. Why they waited ten days to let us know to come in & pick out another frame?I went in and asked for a refund. I( did not purchase the sunglasses. I just asked for total refund minus eye exam charges Said I will receive a corporate check in 10-14 days. This place was
Westminster Cheap Eye Glasses Provider Name Locked
Optical before. I have never encountered this with any other optical place. They seem totally disorganized.
- M L T.
F

Rating
Optician was to fill a new eyeglass prescription by making new lenses and fitting them to my existing frames. This seems like a routine task for an optician. May 2 was the first appointment. Five trips to her little optical shop later, on
Westminster Cheap Eye Glasses Provider Name Locked
18 I still do not have correctly made new bifocals, but I do have a refund. The reason I do not recommend this business is because twice her in-house cutting equipment ruined the new lenses, and two other times the new lenses were made too thick (I had ordered and paid for hi-index stock but was given something else).
- Anton M.
D

Rating
Approximately 8-10 months ago one of the lenses developed a small crack at the top
Westminster Cheap Eye Glasses Provider Name Locked
of the lense. At this time there was a very small area on the other lense that looked like a flaw. Since it was so small I did not say anything about it when I went in to have the crack repaired. The lenses are tinted, and I was told they might not be able to match the tint but that they would get it as close as possible. That was acceptable with me. A few months ago the same lense with the crack developed another crack which continued to extend into my field of vision. The "flaw" on the other lense has also grown into my field of vision. I took the glasses to Luck today to have them repaired. The two young ladies on the floor were very polite and professional and asked the manager about repairing the glasses at no charge. I was told that the warranty had run out. When I told them that I had never had a problem with other glasses, I was told that they had never seen "poly" lenses crack. The manager would not come out and talk to me. I saw the young lady talk to her through her locked door. I was told that I could pay for new lenses. One of the young ladies was very professional and apologized.I attempted to contact the main office via the "contact us" link on their website. The "contact us" link would not load.I've never had this problem with glasses and have worn a the same pair glasses for years. This is not acceptable to me, and I don't trust this company.
- judith F.
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All Cheap Eye Glasses in Westminster, MD

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Advante Members Only

140 E 28 th St
Brooklyn, NY

America's Best Contacts & Eyeglasses Inc

150 Jennifer Rd
Annapolis, MD

Annapolis Vision Center

130 Holiday Ct
Annapolis, MD

Asburton Opticians

3020 Liberty Heights Ave
Baltimore, MD

Attman, Dr. Marc D.

5646 Baltimore National Pike
Catonsville, MD

Baltimore Eye Physicians

6231 N Charles St
Baltimore, MD

Baltimore Washington Eye Clinic

200 Hospital Dr
Glen Burnie, MD

Barenburg Eye Associates

Ellicott City, MD

Barenburg Eye Associates - Downtown

100 Park Ave
Middle River, MD

Barenburg Eye Associates - Dundalk

720 Wise Ave
Dundalk, MD

Barenburg Eye Associates - Ellicott City

9051 Baltimore National Pike
Ellicott City, MD

Barenburg Eye Associates - Garwyn

2300 Garrison Blvd
Baltimore, MD

Barenburg Eye Associates - Woodholme

1838 Greene Tree Rd
Pikesville, MD

Berger, Dr. Ronald M.

5012 Dorsey Hall Dr
Ellicott City, MD

BJ's Wholesale Club - Columbia

9011 Snowden River Pkwy
Columbia, MD

Bowers & Snyder

32 Village Sqr
Baltimore, MD

Brilliant Eyecare

1410 Forest Dr
Annapolis, MD

Catonsville Eye Group

611 Frederick Rd
Catonsville, MD

Center For Total Eye Care

1380 Progress Way
Sykesville, MD

Centre Park Family EyeCare

8875-A Centre Park Dr.
Columbia, MD

Charm City Optical

6412 Reisterstown Rd
Baltimore, MD

Clark Appler Optical

7301 York Rd
Towson, MD

Costco Warehouse - Baltimore

9919 Pulaski Hwy
Middle River, MD

Crofton Optical

1680 Village Green
Crofton, MD

Doud, Dr. Pennye

130 Holiday Ct
Annapolis, MD

Dr. Arthur S. Kovens

111 Mt Carmel Rd
Parkton, MD

Eagle Eye Care

6350 Stevens Forest Rd
Columbia, MD

Ellicott City Eye Care

10176 Baltimore National Pk
Ellicott City, MD

Eye Associates - Maryland

10801 Hickory Ridge Rd
Columbia, MD

Eye to Eye

1819 York Road
Timonium, MD

Eyes On Main - R.L.Lepski, Optician

217 Main St
Annapolis, MD

Fatima Eye Care/Ghulam Dastgir M.D.

2 W. Rolling Crossroads
Catonsville, MD

First Sight Vision Care LLC

8160 Maple Lawn Blvd
Fulton, MD

FOR EYES OPTICAL

1630 Walnut St
Philadelphia, PA

Gallagher, Dr. Patrick R

152 Pennsylvania Ave
Westminster, MD

Galleria Optical

8815-A Baltimore National Pike
Ellicott City, MD

GreatEyeglasses.com

524 San Anselmo
San Anselmo, CA

Grochmal, Dr. Jay C.

405 Frederick Rd
Catonsville, MD

Hammer, Dr. Lenard H

3402 Olandwood Ct
Olney, MD

Hess Jr, Dr. James N.

12345 Wake Forest Rd
Clarksville, MD

Hooper, Dr. Helen L

5 CARROLL PLZ
Westminster, MD

Katzen Eye Group

1209 York Road
Lutherville Timonium, MD

KATZEN EYE GROUP

301 ST PAUL PL
Baltimore, MD

Lens'N Eye

8155 E Ritchie Hwy
Pasadena, MD

LensCrafters

7900 Governor Ritchie Hwy
Glen Burnie, MD

LensCrafters - Columbia

10300 Little Patuxent Pkwy
Columbia, MD

Lenscrafters Inc

825 Dulaney Valley Rd
Towson, MD

Maple Lawn Eye Care Center

7625 Maple Lawn Blvd
Fulton, MD

Metropolitan Optical

1919 Pennsylvania Ave NW
Washington, DC

Padusi, Dr. Mary E.

4134 E Joppa Rd
Nottingham, MD

PEARLE VISION

8134 LIBERTY RD
Windsor Mill, MD

Pearle Vision

118 S Shawan Rd
Hunt Valley, MD

Pearle Vision

7931 Ritchie Hwy
Glen Burnie, MD

Pearle Vision Ellicott City

10050 Baltimore National Pike
Ellicott City, MD

Pearle Vision Towsontown Center

825 Dulaney Valley Rd
Towson, MD

Peepers of Severna Park

558-E Ritchie Hwy
Severna Park, MD

Penn Optical Vision Care

6315 York Rd
Baltimore, MD

Physicians Eye Care & Laser Center - Columbia

11055 Little Patuxent Pkwy
Columbia, MD

Professional Eye Care Center

8957 Edmonston Rd
Greenbelt, MD

Professional Vision

2147 York Rd
Lutherville Timonium, MD

Quality Optical

8860 Columbia 100 Pkwy
Columbia, MD

RITE AIDE PHARMACY

4380 PARK HEIGHTS AVE
Baltimore, MD

Roland Park Vision Service

409 W Cold Spring Ln
Baltimore, MD

Schwartz, Dr. Robert E

1600 Crain Hwy
Glen Burnie, MD

Shao, Dr. Paul H.

8139 Ritchie Hwy
Pasadena, MD

Simoncini, Dr. Vincente M.

820 Bestgate Rd
Annapolis, MD

Sirotkin, Dr. Fred J.

6350 Stevens Forest Rd
Columbia, MD

South Penn Eye Care

JCK Center, 332 140-Village Rd
Westminster, MD

Sterling Optical - Annapolis

1325 Annapolis Mall
Annapolis, MD

Target Optical

9901 York Rd
Cockeysville, MD

The LASIK Vision Institute

Over 70 Office Locations
Phoenix, AZ

The LASIK Vision Institute Baltimore

7550 Teague Rd
Hanover, MD

Toner Parsons Opticians

7315 Harford Rd
Parkville, MD

Unique Optique

9 W. Patrick St.
Frederick, MD

United Optical

6306 1/2 York Rd
Baltimore, MD

Vision Works

8153 Honeygo Blvd
Baltimore, MD

Visionary Eye Care -Brian Granek, O.D.

10995 Owings Mills Blvd
Owings Mills, MD

Visionworks

169 Jennifer Rd
Annapolis, MD

Visionworks

8153-C Honeygo Blvd
Nottingham, MD

Visionworks - Arundel Mills

7000 Arundel Mills Cir
Hanover, MD

Visionworks-Owings Mills

10369 Reisterstown Rd
Owings Mills, MD

Wassel, Dr. Scott

1505 Annapolis Mall
Annapolis, MD

Wassel, Dr. Scott E.

7900 Governor Ritchie Hwy
Glen Burnie, MD

Wink Eyecare Boutique

1095 Seven Locks Rd
Potomac, MD

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