Upper Marlboro Taxi Services

in Upper Marlboro, MD

Sample Reviews

F

Rating
If you happen to need a bus company please do not support or give business to
Bus Company.
They were rude and totally inconsiderate to us after 4 years of bookings with that company.
What NOT to say to paying customers? "don't bite the hand that feeds you"! This was the owner telling me this after he cancelled our bus at 8:30am for a 9:45 tour! Please, Please do not support this bus company!!!!
My wine tour was to depart Saturday morning at 9:45am. Bus service was paid -in full- in advance (required).
At 8:10am, the Maintenance person canceled the bus for our outing of mechanical problems. They had no other coach buses available. I was offered a school bus, but I told him I needed to think about it for a few minutes. He stayed on the line; I asked questions to make my decision, such as how many people would the bus hold, how soon could he get it here, etc. Then accepted the offer of the school bus for my 40 passengers. I left to go meet my bus passengers.
15 minutes later - at 8:45 - he calls me back and left a message that he has canceled the bus service.
I called him back to ask why, and he said I was rude to him. He did not have a driver for the school bus. Gave me the name of the owner and would have him call me. He did call and I put him on speaker phone - both my husband and daughter listened to his comments. Basically he said I was lying - he believed his mechanic who said I would not take the School bus offered and was rude to him. Which was not the case, since I had 40 people waiting for a bus and did not want to cancel my event.
Took a while for them to mail me a full refund - but I got it. Too bad they don't follow their own cancellation policy:
If you cancel the bus service on the day of the event, you owe them an additional amount equal to 100% of the fee.
- Linda W.
A

Rating
is the most reliable taxi service I've used anywhere. I called him a couple weeks before my departure date and arranged the pickup for
9. On the morning of departure, he called shortly before 7am to let me know he was within a few minutes of my location.
is very personable, but also very professional and a safe driver. I arrived at the airport in plenty of time to clear security and board my flight. He must have taken a very efficient routing, because the fare was only $65 (plus tip, of course). I had used
before to/from the Union Station, but this was our first time to the airport. I would definitely call him again whenever I need dependable taxi service.
- GARY E S.

Upper Marlboro Taxi Service Articles

Taxi Service reviews in Upper Marlboro

A

Rating
I made the reservation a few days before we travelled. We requested pick up at 4:00 PM -- when the driver, Mo, was not there at 4:10 I phoned
Upper Marlboro Airport Shuttle Provider Name Locked
and just about that time the driver showed up. It turned out he was down the street! He had one digit off the address. This was not a big deal as we had plenty of time. But as we were on the way,
Upper Marlboro Airport Shuttle Provider Name Locked
phoned me to be sure everything was okay and then insisted on charging us only half the cost for the outgoing trip -- very nice! We returned a week later, on time but it was nearly midnight.
Upper Marlboro Airport Shuttle Provider Name Locked
texted me to confirm our arrival, and then Mo phoned when we arrived to be sure we were okay. We met up with Mo easily and had a relaxing drive home from the airport, no hassles! Definitely recommend these guys -- very clean SUV, great service, no hassles.
- Maggie G.
A

Rating
I reserved a day in advance, got a very prompt response, prices were fair compared to other quotes. Based on reviews, I chose them. Very professional and courteous drivers. Would definitely use them again.
- Christine M.
C

Rating
It was easy to make reservations online. Since it was multiple families going, I called about making two stops to make it more convenient for us. The key fact is that making the second stop was literally on the way back to the highway from my house. The driver was going to pass my friends' house. Knowing this to be the case, I called to ask about a second stop. The woman that I talked to informed me that it would be an extra charge to make a second stop. I told her that the driver would pass the second house on his way back to the highway, stop or no stop. She repeated that the policy was to charge for the second stop. I get that. But when your mind set is that a
Upper Marlboro Airport Shuttle Provider Name Locked
is a
Upper Marlboro Airport Shuttle Provider Name Locked
, common sense is thrown out. Does it make sense to up charge in this situation? I was already paying more for an private van. What's the point of paying more for exclusive service if you don't get exclusive service? I wouldn't run my company that way. That is a very company centric policy, not a customer centric one. Despite that, they picked us up at my house (I had to go get the other couple myself one block away) on time and got us to the airport promptly. I gave them and F for responsiveness because I don't think they responded to my situation in a customer friendly way. Not sure I'd use them again.
- Jeff B.
F

Rating
Paid this company in advance for transportation to and from
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. They took us to the airport for the outbound flight satisfactorily but when we arrived home a few weeks later after an exhausting 11 hour flight they were nowhere to be found. When we called them they said "sorry, your plane was 45 minutes late and the driver had another assignment and couldn't wait". Said they could have another van there in 1 hour and 45 minutes. We said we'd rather cancel and get a refund and they said that's fine. They even sent a confirmation of the refund intention by Email. Two weeks later no refund and only statements like "it takes up to 5 business days to process". In summary, the company is unreliable and unprofessional!
- wayne E.
F

Rating
The first time I requested this service, I did so by calling, which resulted in having to call and request the service 15 minutes after the appointed time, making me almost late to the airport, but the first driver was great. This last time I requested the service on the internet. Well, I called and emailed to ensure they would show up this time, but even after texting with the driver 3 hours in advance, the driver showed up at the airport to pick me up two hours past the requested time. I kept texting to figure out when she would show up, but she kept making excuses about traffic, etc., but never would really tell me other than 20 more minutes, then 20 more minutes. WELL......when she finally showed up, she had her 5 year old daughter in the vehicle, which in and of itself wasn't THAT bad, albeit unprofessional, but her daughter was noshing on a huge ice cream cone. I am pretty sure the ice cream would have been melted long past my pickup,had the driver truly been on her way to pick me up all the time she was texting me.
Once I was finally picked up, the driver had no idea how to get back to
Upper Marlboro Airport Shuttle Provider Name Locked
, after I realized that she was getting ready to head west on 66, I stopped her and tried to help her with directions.....After three trips across Memorial Bridge, we were finally headed the right direction, and except for her driving across the lane lines several times in both DC, and on the way home, I finally arrived home unscathed.,
This was one of the worst experiences I've ever had in both professionalism and service. I will never use this company again, and you should think twice about it yourself!!

- Tammy L.
A

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Upper Marlboro Airport Shuttle Provider Name Locked
was welcome relief from the massive overcharge we have to pay to get to the airport at standard cab rates here in
Upper Marlboro Airport Shuttle Provider Name Locked
,nc. Not to mention they know how to be on time and are completely professional in transportation maintenance, appearance, driving safety and demeanor. And what a welcome relief to have them ready and waiting at the airport on return. I have half a dozen experiences at the same high level.
- Bruce B.
F

Rating
I called on Monday
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21, 2014 and scheduled an SUV for transportation to the
Upper Marlboro Airport Shuttle Provider Name Locked
that Thursday and also scheduled a pick up two weeks later. I provided all my information and "
Upper Marlboro Airport Shuttle Provider Name Locked
" assured me they had plenty of vehicles available. That Thursday I called 30 minutes prior to our scheduled pick up time to confirm and again spoke with "
Upper Marlboro Airport Shuttle Provider Name Locked
." He told me my request wasn't in their system and they did not have a vehicle available to accommodate us. I appreciate the "I'm sorry" I received but it didn't seem to make up for the inconvenience of having to quickly make other arrangements.
- Leigh H.
F

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On return from Tampa Airport to New Port
Upper Marlboro Airport Shuttle Provider Name Locked
:
1)We waited over 1/2 hr for the shuttle to arrive after we checked in at the
Upper Marlboro Airport Shuttle Provider Name Locked
kiosk at the airport.
2)After waiting 20 minutes for the shuttle, I went back to the service kiosk, but it had closed while we waited. The check-in screen was not working. The service phone was not answered.
3) Our home is 1/2 hour north of airport, it took over 1 hour 30 minutes to get home after the shuttle picked us up. The saving factor was that it was around 2 a.m. and very little traffic, in traffic it would easily taken over 2 and one half hours. The shuttle first delivered 2 separate parties about 20 miles west of airport and then started north. (I didn’t really need a tour of Clearwater at 2 a.m. after having been traveling for over 12 hours.) There should have been a west shuttle for the other two parties and a north shuttle for our two parties.
4)Customer service? I filed a complaint online with
Upper Marlboro Airport Shuttle Provider Name Locked
which was completely ignored by them.
5)Shuttles for off-airport parking were constantly arriving and leaving while we waited for
Upper Marlboro Airport Shuttle Provider Name Locked
. Most parking is less than $5/day. It would have been much cheaper and more convenient than
Upper Marlboro Airport Shuttle Provider Name Locked
. Will go that way next time-no more
Upper Marlboro Airport Shuttle Provider Name Locked
!
- PETER P.
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All Airport Shuttle in Upper Marlboro, MD

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

'NewJak' Executive Limousine

PO Box 1002
Beltsville, MD

Accountable drivers

9514 tunstall pl
Montgomery Village, MD

ACTION PET EXPRESS

PO Box 652
Charles Town, WV

AdMerk.mobi

3941 Persimmon Drive
Fairfax, VA

Admiral Limousine Service Inc

1515 Half St SW
Washington, DC

Airport black car transportation

1416 half st sw
Washington, DC

Airport Quick Connection

2 Professional Drive
Gaithersburg, MD

Ali's Transportation

12012 Greywing Square, Unit C2
Reston, VA

All state limo

6920B Braddock Rd
Annandale, VA

American Transportation Solution, LLC

4900 Leesburg Pike Suite 300
Alexandria, VA

Andre's Technology Empire

1200 Delaware Avenue SW Suite 303
Washington, DC

Aspire Freedom Professional Services

2415 W Rosecroft Village Circle
Oxon Hill, MD

Barkley Square Professional Pet Services

311 N Washington St
Alexandria, VA

Bendey Limo, LLC

1220 L Street NW, Suite #100-465
Washington, DC

Black Wolf Automotive Specialties

1320 Profit Ct
Woodbridge, VA

Blue Ridge Tours & Services

3660 Wheeler Ave
Alexandria, VA

Bob's Limousine Service

9929 Main St
Damascus, MD

Bovexs Limousine

9916 Hagel Circle
Lorton, VA

BT Shuttle

11215 Oak Leaf Dr
Silver Spring, MD

C & L TOURS

7816 HEARTWOOD LN
Upper Marlboro, MD
Upper Marlboro Zip Codes

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