Upper Marlboro Concrete Repair Contractors

in Upper Marlboro, MD

Concrete Repair Reviews in Upper Marlboro

F

Rating
The smaller of the 2 bridges was completed but is now deteriorating. Work on the larger bridge was never finished and it has now collapsed again. We have learned that this company is unlicensed and should not be doing home improvement work in Maryland. We have filed a complaint with the Maryland Home Improvement Commission and criminal charges have been filed. We are also pursuing the company and its owner,
, in civil court. I can no longer find it on Angie's List but the company was listed in the past and the lack of negative reviews about its service was one reason we used it.
- Elisa H.
F

Rating
After receiving a referral from the Builder of my new home in MD, I contacted the company for an estimate on
bi-weekly cleaning for my home. The female rep explained to me that they would come out for an initial cleaning at an hourly rate of $25 per person per hour, and then set a bi-weekly rate for the future appointments. When I asked her the
number of people in the crew, and the approximate amount of time needed for my home size, she said I would receive further info when they called to confirm the appointment. I thought it was odd that she could not give me any kind of estimate, and just explained that it would depend on what I had them do. Nevertheless, I didn't think much else about it because they had done a great job for my builder when I moved in to the home.
I scheduled the day off of work so that I could be there for the appointment, and today (the day before the scheduled appointment) I received the confirmation call around 9 AM. The woman expressed that the crew would be arriving to my home between 8AM and 11 AM. I asked her about the products that they intended to use, then asked the same question I asked when I made the apt
regarding the # of people, an estimate on timing, and tasks. She explained that they would "do whatever I want", and that I just needed to tell "her" when she arrived. I said, "ok, so the timing will depend on what I tell them to do?" She agreed. I then asked, "do you know the number of people that will be in the crew", she answered that 7 people would be coming. I was shocked by that # of people, especially given the $25/hr per person rate. I expressed that shock, but reasoned that it would just mean that they would work faster. The appt was confirmed.
At 2:58 PM, I received another call from the same woman, this time she tells me that they don't have room for my appointment the next day. I said, "but we spoke this morning and confirmed the appt." She explained that her manager told her that they "could only do cleanings for the builders tomorrow". I expressed my disappointment that I had already taken off work, and that they were cancelling the day before when I called weeks ago. She just said "Yes, yes, I sorry". I asked if they had another day in mind, and she put me on hold. When she came back she said that they weren't doing residential cleaning anymore, just builders.....I asked to speak with her manager.
This is where it all went from BAD to WORSE.....He answered the phone with a gruff ,"how may I help you", when I explained that I was disappointed b/c I had taken off work, confirmed appt this morning, etc. He cut me off and said "well we cancelled because you seemed to be concerned about the pricing and number of people". I agreed and said that given that this was a new home for me I was trying to understand these details when I made the appt., but could not until today. He rudely cut me off and said, "are youokay with the number of people?” I said "Yes I am, but it would have been nice if the initial rep that I spoke with knew that info and was able to communicate it to new customers so they could be prepared." He then said, "well we're really not interested in doing residential cleaning anymore". "Wait", I said, "are you now saying that you can't clean the home, I just said that I was ok with the # of people?!" He said, "Yep", "we won't be cleaning there tomorrow" and HUNG UP!
I have never experienced such rudeness from a business. I did not think questions related to the # of people that would be present considering that I'm paying PER PERSON, PER HOUR were unreasonable. Clearly they are equipped for commercial service and are not interested in customers who may ask before they buy....While I'm upset that I wasted a day off and 2 1/2 weeks in time that I could have scheduled with another company, I'm glad that I found out the true nature of this company before we did business together!
If they are only interested in commercial service, it would be
to explain to interested residential customers that they perform residential business in the course of their commercial . And, therefore, the # of people exceeds that of a typical residential cleaning crew.
info that could have been shared on the 1st call.
BEWARE!!!!!!!!!!!!!!!!!!


- Shanekwa J.

Upper Marlboro Concrete Repair Articles

Concrete Repair reviews in Upper Marlboro

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Rating
Mr
Upper Marlboro Concrete Repair Contractors Provider Name Locked
Minor (who did the estimate) and
Upper Marlboro Concrete Repair Contractors Provider Name Locked
who did the concrete work were OUTSTANDING. They arrived on time and listened to what I wanted and what I needed. They discussed price and payment options. Mr
Upper Marlboro Concrete Repair Contractors Provider Name Locked
came to my home and looked at the proposed work and made suggestions on what needed to be done and we discussed the type of sidewalk I needed. I am disabled and needed a new sidewalk that would allow me to get to and from my home to my car and my back yard without difficulty. They did that and then some. We settled on a price and AES worked with me on the time line to do the work. They showed up on time and (in my opinion) Mr
Upper Marlboro Concrete Repair Contractors Provider Name Locked
and the two young men he had with him (I don't remember their names I am sorry to say) went far beyond what I have dealt with regarding sidewalk contractors in the past. If I had any questions they stopped to explain what they were doing and answered any questions I had professionally and politely. They were diligent in their work arrived and left on the schedule they provided me. Were courteous to a fault and very professional. I felt VERY comfortable with them at my house and the end product was gorgeous! I am VERY happy and have received nothing but compliments from friends and family and other professionals that have come to my home. I HIGHLY recommend AES, Bill Minor,
Upper Marlboro Concrete Repair Contractors Provider Name Locked
and the other gentlemen (including the gentlemen that applied the stamp design on the concrete). I have other projects I plan for my home and I will be using AES again
- Emma G.
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All Concrete Repair Contractors in Upper Marlboro, MD

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & A GENERAL CONTRACTORS LLC

8900 EDGEWORTH DR
Capitol Heights, MD

A A ACTION WATERPROOFING INC

410 S Camp Meade Rd
Linthicum Heights, MD

A and C Concrete LLC

38592 Brett Way
Mechanicsville, MD

A. YORI CONSTRUCTION

13800 OLD COLUMBIA PIKE
Silver Spring, MD

AAV INC

8101 Hudson Falls Way
Springfield, VA

ACADIA CONSTRUCTION GROUP, INC.

2300 N Pershing Dr
Arlington, VA

ACCU CRETE

PO Box 6366
Upper Marlboro, MD

ACE Masonry, LLC

15835 Crabbs Branch Way Ste B
Derwood, MD

ADG Contractor

3120 Collie Lane
Falls Church, VA

AES BUILDER & HOME IMPROVEMENTS

6915 GOLDEN RING RD
Rosedale, MD

Affordable Home & Softwash Solutions

718 ERIE AVE
Takoma Park, MD

AJ Ross Service

5406 Riverdale Rd
Riverdale, MD

AJs Grading And Landshaping

220 Fawn Rd
Gore, VA

Alex Construction Inc.

Woodbridge, VA

Alexander's Construction Company

13127 oreole drive
Beltsville, MD

Alfaro Contractor

7805 Hooes Rd
Springfield, Va

ALFREDO'S CONSTRUCTION INC

4602 Beech Way
Temple Hills, MD

All About Waterproofing Inc

2602 Laurel Brook Road
Fallston, MD

All Aspects Waterproofing

8735 Bollman Pl
Savage, MD

ALL PURPOSE CONTRACTORS LLC

5131 CRANMER WAY
Capitol Heights, MD

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