Silver Spring Leaf Removal Services

in Silver Spring, MD

Sample Reviews

N

Rating
I highly recommend B&B Lawn and Tree Service. From the project bidding to the final clean up they exceeded my expectations. During the estimate
suggested a staircase for the retaining wall. I hadn't thought about that but after seeing pictures on facebook I knew that stairs would be perfect for me. My project had some challenging obstacles (electric fence, curious farm animals, buried cable line) they handled all the problems in stride. They brought all the machines and workers necessary to get the job done in a reasonable amount of time.
and his crew had the skill and knowledge to change what was a problem area into a beautiful back yard. I have gotten a lot of compliments on my new wall and I couldn't be happier.
- Scott P.
C

Rating
I went with
because they were recommended by neightbors when we moved into our neighborhood several years ago. For a time they were so-so: on the plus side,
was friendly and responsive, the seasonal clean-ups were excellent, and the crews were friendly and reliable. Over time, however, I became progressively less happy with
.
came out to look at a small hardscaping job, for instance, but never got back to me with an estimate. Also, I was having trouble growing grass in the back yard, and mowing crews repeatedly trampled or over-mowed new young grass, killing it. Last summer, I was away for a six weeks and the grass was completely dead when I returned -- but despite weekly visits by the mowing crew, no one bothered to contact me to say, "half the grass you're paying us to mow is dead." Frustrated, I finally called last fall and said I needed different or better service; the phone receptionist, though friendly, basically said, "Our crews are paid to mow, that's it: they don't take crae of grass or tell us if it's dead, they just mow any grass that's there."
I asked if there was some different service I could set up -- something more suitable for a busy working professional who wanted a full-service arrangement. The receptionist said I could upgrade to a more enhanced kind of service; when I asked how much it would be, she said
would have to come take a look. I asked her to have
contact me; she said she would, but I heard nothing back. Over the course of several emails over several months, I asked again to have
or someone else contact me to discuss setting up a more full-service plan-- silence.
Finally, in April, I gave up and decided it was time to find a lawn and landscaping service that was more responsive, so I notified
by email that I wished to discontinue all services as of that date and asked that they remove me from their client list. I wrote: "I've been a
Side client for years, but over the last year have grown increasingly frustrated about the inconsistent quality of the services and inconsistent responses to service requests. (No follow-up after a hardscaping consultation with
last year; no follow-up on requests last fall for a consultation about getting a better and more comprehensive service plan; crews relpeatedly trampling on grass seedlings; etc.).
At this point I think it's time for me to cancel any services still listed in your system and find a lawn and landscaping company that is a bit more responsive. I'm disappointed to have to do this; The
Side originally came highly recommended by neighbors, but I need to find a company that will follow-up promptly and can provide better and more consistent service."
I received no response whatsoever, which surprised me, but I went about the business of finding a new lawn care service (which ended up being cheaper, as well). I figured
had gotten too big too fast and had let customer service for smaller customers slip, but didn't see the point of writing a negative review; I was a bit frustrated, but that was all.
That would have been the end of the story -- but in early
, I got a brand new bill for serviced that had supposedly been performed since my April email (while another lawn service was actually on the job!). I emailed and left a voice mail reminding
that I had cancelled all services back in April, and asked that the bill be cancelled. No response. Then, in late
, I got an email informing me that my bill was past due and asking me to pay immediately. I fired off another round of emails (forwarding the previous messages) and voicemails -- again, no response. Finally, I called and by some miracle I got
on the phone. He said curtly that he'd "take care of it." (No apology). I thanked him and hung up, thinking that at least this would finally get resolved. But guess what came in yesterday's mail? A brand new bill, dated several days after my conversation with
!
That's when I turned to Angie's List.
Bottom line: a lot of my neighbors still use
and seem satisfied. I don't know if my experience was anomalous, but it was not great. I understand that sometimes small companies expand rapidly and "outgrow" their smaller customers -- it may cease to be worth their time to deal with people whose needs only generate $20 or $30 a month. That's fine, and if at any point someone at
had said, "We're sorry, but we just don't think we're the right company for what you need," I'd have thought that was fair enough. But the lack of communication and responsiveness is extremely unprofressional, and my apparent inability to get
to stop sending me bills for services I have cancelled is beyond irritating. Caveat emptor.
- ROSA B.

Silver Spring Leaf Removal Articles

Leaf Removal reviews in Silver Spring

B

Rating
We'd used them before and were pleased with the service then. For this service visit I had difficulty in getting responses to my emails and phone calls. I attributed some of that to the guys being busy, in the middle of summer yard maintenance season. I had asked for notification of when they would be out so I could alert the residents about the trucks affecting access. NWLG gave me 2 dates when they could fit us in on their schedule, which was fine. They ended up coming out a day ahead of the second date, which was ok, but I got no notification, as requested. So a bit messy on the scheduling end of things. The work itself was great. They did exactly what we asked (grounds clean up, bark dust application) and were efficient in their work. Very pleased with the work itself.
- Gregg W.
C

Rating
Yard work was done timely, mowing weekly whether it needed it or not.
Mowing prices were very reasonable and it took no more than 10 minutes for the team to do the yard.
Spring and Fall cleanup, weed and insect control, fertilization, mulch beds, etc. Garden beds not weeded. I cleaned all beds and picked up much tree debris that were not cleaned up during the summer months.
Plowing services were provided, but I was not happy regarding the damage done to the turf when plowing the snow into the yard. According to their contract, they are not responsible for the damage they cause when doing the plowing. I was okay with that, but when I asked for them to fix the damage at my expense, they did a poor job. They tried to patch up an area, but it did not grow in well as not enough soil was brought in. The seeding was inadequate and when I complained, they said that they would come back, but never did. Some areas were left totally undone.
Their billing policy was difficult. Immediate payments required, or payment in advance. I believe they were changing their billing software. I was upset by the fact that I was being billed for work that they had not yet performed (flowers to be planted sat on my front porch for 2+ months when I got a bill for the planting, which was not yet done.)
I have hired a different landscaping and plowing service.
- COLETTE G.
F

Rating
This is the first negative review I have ever written, and am only doing it now because I have received numerous requests from Angies List to do so.
Summery –
Silver Spring Leaf Removal Services Provider Name Locked
Employee performed shoddy work and was dishonest. Owner of
Silver Spring Leaf Removal Services Provider Name Locked
(
Silver Spring Leaf Removal Services Provider Name Locked
), who is very smooth talker, never followed up on his promises and did not provide requested answers to my Emails. He never resolved any of the issues even though he promised he would.
Feb 5, 2014 – I talked to employee of
Silver Spring Leaf Removal Services Provider Name Locked
about problem and he agreed to correct problem and to do it correctly in future.
Feb 9, 2014 – Problem occurred again. I sent Email to owner of
Silver Spring Leaf Removal Services Provider Name Locked
(
Silver Spring Leaf Removal Services Provider Name Locked
) telling him about problem and asked him to talk to all of his employees.
Feb 9, 2014 – I receive reply from owner of Lawn Image (
Silver Spring Leaf Removal Services Provider Name Locked
)… “ I Sincerely apologize for your troubles I will notify all of my employees”
Feb 9, 2014 – I sent reply to
Silver Spring Leaf Removal Services Provider Name Locked
thanking him… “Thank you for quick reply and apology”
Feb 23, 2014 – I send owner of
Silver Spring Leaf Removal Services Provider Name Locked
(
Silver Spring Leaf Removal Services Provider Name Locked
) another Email about continuing problems with his employee. I told
Silver Spring Leaf Removal Services Provider Name Locked

that his employee told me that
Silver Spring Leaf Removal Services Provider Name Locked
, or no one else, had ever talked to him about any problem. I offer to sit down and meet with
Silver Spring Leaf Removal Services Provider Name Locked
.
Feb 23, 2014 - I receive reply from owner of Lawn Image (
Silver Spring Leaf Removal Services Provider Name Locked
)…” I'm sorry to here we are having problems again. I would like to meet with you and see if we can come up with some sort of fix to this problem.”
Feb 24, 2014 – I send owner of
Silver Spring Leaf Removal Services Provider Name Locked
(
Silver Spring Leaf Removal Services Provider Name Locked
) another Email about offering dates and times we could meet to resolve
ongoing issues. ( He Never Responds Back To Me ).
Mar 13, 2014– I send owner of
Silver Spring Leaf Removal Services Provider Name Locked
(
Silver Spring Leaf Removal Services Provider Name Locked
) another Email about more problems with his employee. Owner of Lawn Image (
Silver Spring Leaf Removal Services Provider Name Locked
) has not followed up on any of his promises to correct problems. He has also not followed up on his
agreement
to meet with me. And, he also never replied to my Email about the latest problems.
- Michael E.
A

Rating
They came out and took what was 3 acres of overgrown mess that hadn't been mowed since early last year and left it looking like a golf course! I was absolutely amazed, they spent the entire day and when I offered to pay them more than their rate, they told me "No Thanks" and to "pay it forward" !!! I was in shock! Great guys and wonderful demeanor's!
- Tobbie H.
A

Rating
Silver Spring Leaf Removal Services Provider Name Locked
and the crew arrived right on time and explained exactly what was going to be done. They worked together very we'll and the end result was beautiful. The walkway looks fantastic and I receive compliments on it daily. Thank you so much!
- Maryann B.
A

Rating
Awesome! He was concerned about the way he left my property....the day he was supposed to come it had rained and he called to say he didn't think it would be a good idea for him to come when it was muddy; he was worried about
Silver Spring Leaf Removal Services Provider Name Locked
up my yard. He came the next day and worked quickly but efficiently. Work was done exactly as I requested. 1st she showed me the rocks he had gotten for my approval then explained what he planned on doing. He put down a double
Silver Spring Leaf Removal Services Provider Name Locked
of fabric and a very good covering of rock. He pulled out old rotten land timbers and replaced those. He cleaned up the saw dust (left from cutting the timbers). He explained what he had done and what I could expect when trimming around them and the 1st rain. He also gave me an estimate for mowing my yard in case I was interested....very affordable...was not pushy--just mentioned it.
Very professional all the way around and affordable! I could tell he cared about his work. Highly recommend!
- Ann M.
A

Rating
Silver Spring Leaf Removal Services Provider Name Locked
arrived at scheduled time, with her help. When I returned home it was cleaned from top to bottom. The painter she referred did an awesome job. The job went so well hired for lawn service and snow removal.
- Gwendolyn C.
F

Rating
Terrible. Looks worse now than before the job was done. Vendor was supposed to patch the smaller cracks and then seal coat the driveway. However, the patches turned white after a few days; leaving me with a black driveway with white wiggly lines through it. After weeks of trying to get them out to my house to repair the job, they finally covered the cracks with seal coat that did not match the rest of the seal coat. After a few more days, the white patching material started bleeding through the seal coat covering them. So now I have a driveway that is two different tones of black with white bleeding through.
- Philip M.
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All Leaf Removal Services in Silver Spring, MD

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1st Lady Janitorial Services, LLC

2275 RESEARCH Blvd
Rockville, MD

A&E Roofing & Siding and more

7612 Helmsdale Pl
Manassas, VA

AA Irrigation MD, LLC

6703 Springshire Way
Greenbelt, MD

Above All Landscaping & Tree Service

5324 Qualey Place
Woodbridge, VA

ABRAHAMS LAWN SVC

101 Sheffield St
Silver Spring, MD

Access Landscaping

2813 Spindle Ln
Bowie, MD

Ace Lawn & Landscaping, LLC

8324 Veterans Highway
Millersville, MD

Ace's Jack -Of -All-Trades Service

Germantown, MD
Germantown, MD

Action Lawn Care LLC

19733 olney mill road
Brookeville, md

Aerotech Gutter Service of Metro Inc

7391 Washington Blvd
Elkridge, MD

Alexander's Construction Company

13127 oreole drive
Beltsville, MD

All American Lawn and Tree Service LLC

1602 Belle View Blvd
Alexandria, VA

All Seasons Tree & Landscaping, PlusTrash Removal

12981 c Middlebrook Rd
Gaithersburg, MD

Allegiance Home Improvement Services, LLC

P.O. Box 1670
Temple Hills, MD

ALLEN LAWN & TREE SVC INC

6216 SEABROOK RD
Lanham, MD

AllGreen Landscape Company

PO Box 2597
Merrifield, VA

allpurpose LLC

2708
Temple Hills, MD

American Creations

La Plata, MD

AMERICAN LANDSCAPING INC

15530 PEACH ORCHARD RD
Silver Spring, MD

American Plant

5272 River Rd
Bethesda, MD

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