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The crew were due to arrive around 12:30, but when I still didn't see them at 1:30, I called at their previous appointment and that two of them should be over shortly to get things started, and the rest would be over when they could. I told him it would have been nice to have had a courtesy call to have been informed of them being late. He apologized and said he understood and he agreed with me. Sure enough, within 20 minutes they were there and starting to get lines ready, etc.
They didn't start climbing until around 2pm and by 5:30 everything was done (less the stump grinding and that was agreed upon for a later date due to having to contact Miss Utility). All the trees were down, all the wood, branches through the chipper and clean-up complete. Yes, it was dark, but I have flood lights, so they could still see what they were doing.
Aside from being late, the only concern I had is that the climber sometimes forgot the shed was below him, and some of the branches (not "logs") were dropped on the shed. I wasn't very happy about that, and I called
The crew were very friendly, 6 of them, I think, and very courteous. They cleaned up all the debris in the yard and were very professional. Anything they weren't sure about, they asked.
The stump grinding crew arrived several days later. I didn't get a head's up. I just heard loud noises in my backyard. The gentleman running the machine was a little shocked that I didn't know they'd be there that day. I wasn't angry, I just would have appreciated a phone call. The stump grinding was over lickety split and they were off.
I definitely believe that
very well after the work. Would use them again,
All Tree Services in Severn, MD
White Marsh, MD
Severna Park, MD